Sarah B I’ve been coming to pearl nails for 2 years now. I ALWAYS ask for Julie! She is fantastic! She also does my daughters nails. Always does a great job and has never let me down! Friendly service and they last with no lifting! Their prices are some of the best in town!
5 /5
Tammy Jantzen I my mother in for a full set of nail services, as I only intended to have her toenail polish changed while waiting in her. I was quoted a price of $12.00, which I felt was excessive, but I decided to proceed with the service. Upon sitting in the chair, I found the staff member to be unfriendly. I requested a floral design on the big toe three times; however, she applied a plain polish and walked away without fulfilling my request for the flower design. I waited for 48 minutes with cold feet for her return, during which time I received no communication. I eventually approached the owner, Lee, who assured me that he would apply the floral design and proceeded to paint on a basic tone instead. I was taken aback by the lack of professionalism and care. The owner mentioned he would return to apply a sealant but never came back. By this time, my mother had completed her service, which exceeded one hour. He charged me $17, and when I expressed my assumption that the cost was $12, he explained that it was indeed $12, but since I requested a design (the flower on the toe), there was an additional charge of $5. I argued that the extra charge was unwarranted. The owner spoke to me dismissively, making me feel as though my concerns were silly. I would like to know if you believe this service was worth $17, especially when I could have easily performed the task myself, achieving a far superior result. Furthermore, I would appreciate it if you could examine the photograph I have provided, as the fake - press I did myself looks significantly better than what was rendered by the salon. I have no intention of returning, I feel because I was a minimum service I didnt warrant better service Im not a new customer he should have made it better or me happy. I got home to see the nail was completely ruined
1 /5
Michael Bachand I live in 76114 but followed Victoria here a couple of months ago. The salon is clean, quiet, and well run. Appointments are easy to make. I’ve worked with Victoria for four years - I highly recommend her. My wife goes with me occasionally and says her techs are great. Give Pearl Nails and Victoria a try. You’ll be happy you did.
5 /5
Trish Connor One of the worst pedicure experiences I ever had . The girl I got was named Tracy and she was extremely rude, very rough and just all around mad.the way she was massaging and doing it felt like she was almost bruising me! It’s a bad time when a pedicure is supposed to be relaxing. And that it was basically almost 50 dollars wasted, also as soon as I got home my big toe nail chipped a little in the paint .
1 /5