List 30 Doctor of Medicine (MD) near Waco, TX (part 2)

Jesus Rodarte It’s was wonderful and went well people were very helpful calm and peace. Thank you again community great.

Miguel Rivera Came to this establishment on 10/08/2024 to do my drug test and was helped by a lady by the name of Starr. She was very knowledgeable about her job fast and accurate and her customer service was above a 5 star. She was taking care of multiple people while helping her co workers and shown no sign of frustration. She definitely deserves recognition for her hard work and this place should be happy to have such a great worker at their business.

Haley Ball I was there for a simple physical for a job with UPS, I checked in at 11:30AM, I didn’t leave until 3:40. I asked numerous times (nicely) if they knew how much longer, I was told “I don’t know I’m new” or “I just got back from lunch and there is clipboards everywhere” finally I got called and did my vital signs and eye exam then I had to go back to the lobby because I was told a room wasn’t available. I felt like I was in an emergency waiting room. The Doctor was super nice and very quick getting my physical done.

Anon Ymous I arrived early and beat all the other losers who roll out of the fart sack at noon. I had my online generated employer request for the pre-employment drug screening and think I was the first to be seen this morning. The staff was very friendly and professional, reception area and testing area and rooms were very clean. Two things though....this place is over an hour drive from my house and they seem to have some kind of monopoly on this sort of thing in a multi county area, very inconvenient. I dont mind driving an hour to work but I get PAID to be there for that drive. Secondly, the testing machine "crashed" necessitating my sample to be sent to the "lab". This prolongs receiving results for several days, in turn prolonging the hiring process. This is counter-productive for employment and growing the economy. Get a new machine, a new test vendor or something. Please expand your operation to include more locations for convenience and to ease the workload on overwhelmed staff who have to deal with serving folks in a 50 mile or greater radius of service. Thank you to everyone who helped me this morning at 8:30. God bless, keep up the good fight!

Brooke Mitchell They provided superior service. I was having issues with submitting a drug screening at another location and I was able to transfer my information to their facility to complete my drug screening. I appreciate them so much and the staff was very helpful and nice.

Christie Rose Excellent from Entry to Exit, start to finish. I was greeted with courtesy and compassion. I was seen in a timely manner. My encounter with all the staff was superior. They asked my name and DOB every time and before medication was given. I appreciated that! I went on a Sunday morning. Your company name depicted the service and care I received! PREMIER! I would highly recommend them! Thank you!!!!!!!!!!

Coyote Aerials 5 stars for the staff but 4 stars on follow up referrals because they are a hassle. Staff was great though! The care for you is awesome. Just their system of sending referrals doesnt work good and you have to keep calling them back for days when Dr doesnt receive the referral after they said its been sent. I dont think its a staff fault but a computer system issue. And its been that way for awhile. I recommend them to anyone, just check back daily on them sending referrals.

Angela Miles We were in Waco visiting our daughter and I felt like the antibiotics I had been given a few days before arriving were not working. Decided to go to urgent care on Saturday morning and made an appointment ahead of time online. The office was extremely clean, the staff was kind and caring and I was taken care of quickly. I had a kidney infection that was not responding to antibiotics and they quickly assessed my situation and I was given an antibiotic injection and sent home with a prescription to continue. I was in and out in under an hour on a crazy busy Baylor weekend. Very glad this location is so close to campus.

julicia franklin Came in for chest pain and neck pain body pain and a temperature of 101.2 and waited over 2 hours for someone of a different race come in and get seen soon as they walked in for a e.r visit. Apparently they thought his was more serious then mine but he looked just fine coming in walking good no cough no pain just a casual sit down and was calm and all and they thought my chest pain and fever was no big deal. My head had been hurting for a good 5 hours then they don’t check your vitals when you get in you have to wait until your seen for them to get vital. You can be dying and they want even know because no vitals where checked to see if the next person was in a worser situation then you

The Scott Irvin Home Selling Team Patient BEWARE. This is a bait and switch operation. You think you are going into an urgent care and you are charged for an ER visit. You are only told this once you leave. If I wanted to go to the ER I would have went to one. Contact Texas Health and Human Services if you have been scammed in the same way. Update- you give the same canned response to every review. I had already called and was told that I was billed correctly. I am filing a complaint Texas Department of State Health Services, Texas Health and Human Services Commission and Texas Attorney General’s Office - Consumer Protection Division. I will give them your number.

Autumn Winters Dr. Patel is amazing, and extremely knowledgeable!! He has patience and kindness to give ❤️ I also want to include his incredibly amazing staff, and nurses on great communication and relationships with the patients and families!! Just 10/10 amazing and will never go anywhere else!!

Sabrina Hannibal Dr. Roshan Patel is one of the best medical doctors in the field. He’s caring, compassionate, knowledgeable, and goes over and beyond when it comes to managing your medical care. I just love him, and the ascension medical group family. Dr. Patel has a very calming spirit, and listens to you.

Barbara Price I showed up for this appointment, checked in and was then told me he was not the doctor that agreed to see me. Then I was told I am to see a Dr. Sepulveda, and cant have an appointment till March. It was raining that morning and I came out for nothing. I confirmed that appointment with Dr. Patel two times, someone could have checked and corrected the doctors name then. Now you send me a survey about an appointment I did not have. I hope your records are corrected before I make another appointment for nothing. And no one has ever apologized.

Danielle Fuentes Had my first appointment with Dr. Patel, I initially came in because I had a positive pregnancy test a week prior. I go in they did their own test it came negative, they did bloodwork, i received the test result on the all but never received a call (I dont know how to read the test results) I ended up having a miscarriage the next day, i called the office to let them know, whoever I talked to, couldnt even say sorry for your loss or anything ... just ill let the doctor know, he should message you soon. There is little to no communication with the patients or sympathy. What a disappointment.

Megan Lee Dr.Patel takes time to listen and address any concerns you may have. He is super friendly and creates a welcoming environment! One of the best PCP I have seen in a while!

Ashlee Alaniz Dr. Carey is great but the staff is ridiculous. Rude on the phone. Will talk to you like your dumb. Set an apt, tell you to arrive 15 minutes early and then still sit there for over an hour and when you ask if your going to be seen, they are rude and say just wait. If you cant keep up with a schedule then dont book that many apts in one day!!!

Joyce Figgins Dr. Porter is very professional, kind, and responsive to questions. He has good people skills and is knowledgeable in caring for his patients. Nurse Tanya is a wonderful nurse who is attentive to the patient and their needs. I would highly recommend this physician and his staff to take care of your medical needs. Thank you Dr. Porter.

Lacey Meredith Dr. Lape is wonderful! You get in and out in a timely manner. The staff is also great!

Amber Richards Doctor is great and staff is amazing... That is when you can get in for an appointment.... Not often I need their service but when I do its always be there before 10:30 or theres no appointments till weeks or months away.... Ridiculous... Searching now for another provider

Erica Johnson This place is run by women and I love that! From the moment you check in, the ladies are so welcoming and the atmosphere is comforting. The area is clean from the check in space to the exam rooms. Dr. Haynes has been my gyn for over 15 years and she and her team are always so positive when I visit which makes me feel at ease and a valued patient. That is very important to me.

Ivette Chapa Dr. K. Haynes was phenomenal. Her expertise and personable demeanor gave me confidence throughout my entire journey—from the initial consultation to surgery and follow-up care. She took the time to thoroughly explain the process, ensuring I felt informed and supported every step of the way. The level of care and professionalism from both Dr. Haynes and her staff was truly impressive. I highly recommend Dr. K. Haynes and am incredibly grateful for her and her team’s dedication to exceptional patient care.

Sara Cosper Dr Kothmann has been my doctor for my whole pregnancy. She’s the best! She’s easy to get comfortable around, always making sure you leave with all your questions answered, and her team is awesome. I’m excited for her to deliver my first baby. And i’ll be back for my other babies in the future

Shavis Floyd Always been my favorite place!! Love the way the communication is always very open and clear with any concern you may have. It doesn’t not matter who it is because all of the doctors there are amazing!! Would definitely give a 10/10

Kristin Yarbrough Dr Chancellor and his staff at Providence Womens Health Center were absolutely amazing. The care and comfort I experienced there was like no other. They are all caring and compassionate. They take time to listen and act on your concerns. I thank them tremendously for being there for me on this journey.

Linda Coleman I have been incredibly blessed to have Dr Watson as my PCP. He has always been very efficient and helpful with my health issues. He always follows up to check to see if I need anything. I’ve also had the pleasure of working with him and seeing the care he provides for his patients. Awesome physician and person.

Joe meadors He is very good and very friendly and very caring doctor. Hes always helped my mom. Thank you so much for encouraged my mom to do surgery. Were going to celebrate another Christmas together. Thank you and God bless you. Olga and her mom Galina V.

Duke Stufflebeam I have gone to Dr. McClanahan for years now, he has always been Personable and Professional.

Amy Garf Scott I’ve seen him twice now and he has been wonderful each time. He never makes an appointment feel rushed, like you are a name on a list. He takes his time and makes sure that his patients are comfortable and receiving the best care. He is also pretty funny, which is nice!

Melissa Nolen Amazing Doctor. Who actually cares and listens. He is by far the best one I have seen in long time.

Loveis Agiven Such a great doctor! This place is well run and immaculate. Dr. McClanahan is a terrific doctor, a great listener to the needs of the patients. Its almost unfair to have to give such a sincerely excellent review because the more people find out, the busier he may be, but its the truth. He is top quality!

Collin Thrap My family loved going to see dr mcClanahan but when my family came on hard times from me getting in an accident we missed a few appointments and was cancelled as a patient. Now everything is back in order with family life I tried to call and to get back with him but won’t get the chance. Was even blocked by the other doctors in his office.

Brittany Williams I just want to deeply express my gratitude for Ashley and Brandy! These two women are AMAZING!!! I was so honored to have been in their care. They took care of me every time I came to visit the bosque facility. Keep doing what you are doing guys, this world need women like you!

Camryn Cooley Came here to get a shot and the three nurses, Michelle, Krystal, and Alyssa are some of the nicest medical staff I have ever interacted with. I have a fear of needles and they were incredibly patient and understanding with me. I am so grateful for their kindness. The front desk employees are the same way. I had called months before and walked in but due to a misunderstanding I had to make an appointment first and the woman I talked to at the front desk was very helpful and sweet. I go to Dr. Hulme and he was very nice and respectful as always.

Anjelica E NP Seeyle is one of THE best practitioners I’ve ever had the opportunity to meet. I’ve worked with healthcare professionals throughout my career and been seen by various physicians throughout my life but I can truly say that her care is outstanding and she truly cares about hearing her patients and being as thorough as possible to create a future care plan WITH them. I will be recommending as many of my family and friends to her as I possibly can because she embodies the best clinical healthcare has to offer.

Melissa Nolen Came here when I was a kid back in the 90’s for ear infections. Came back to this one from another location. Not because my insurance (how actually recommended this location. Because how amazing everyone is) Love the staff here how actually cares about there patients. Not to mention it’s not fair from home.

Mary Luedeker I was very satisfied with the dr that ssisted me at Saturdays clinic.

Jerry Shaw My wife loves this place.. Caring doctors and staff !

Joan Carlile Ive been going for years and Ive never had a bed experience. Everyone is very friendly and professional. Everything is very clean and a lot of thought was put into keeping everyone safe. Great job

Deidre Johnson Super Professional and friendly staff! Nice and clean facility that offers wonderful services!

Angela Dyer Great staff, professional from check in to check out. Comfortable waiting areas. Everyone from the Receptionist to Triage to Physician and his proceedure Nurse and Pathology were very attentive and compassionate about my care. Thank you For making my biopsy less stressful.

Ian Wolfe Came here to potentially meet a new pediatrician for our son. The lobby was full of older patients, and we even heard someone calling to schedule an STD test. (Nothing wrong with that except for not feeling comfortable in a place that isn’t designed for children, clearly it isn’t your specialty.) We we’re told that we had to wear masks, I told them that we have medical conditions, and they proceeded to try and pry for information (totally against HIPPA laws) and then when I said we were not going to do business with them and that I just wanted to ask a medical question, the ‘Nurse’ (who was wearing two masks and a face shield) called the police on us and told them that we were refusing to leave. Totally unprofessional staff, I’m glad we didn’t even meet the doctor as I’m sure she would have been even worse. Save your time and find an actual children’s doctor that specializes in child care, and one that appreciates your business and your family’s needs.

Lucia Zapata The service is pretty fast. The receptionist lady was very kind. The office is clean and well organized. There was a bit of a wait for the Dr., but that is normal.

Erica Wiley Overall, I feel like this place is decent to take your children. Just be wise and careful about the doctor you choose. Staff was friendly and helpful for the most part. At the beginning, we liked the doctor our children had. They interacted with our kids which was something the first doctor we had chosen from another center did not do. However, as parents, we felt like we never really connected with the doctor during our time there. We started to feel as if the doctor started getting too scientific. They were more concerned about percentiles, graphs, and statistics than actually listening to what we had to say when concerns rose up. Appointments started to feel stressful because it seemed as if they were always thinking of the worst case scenario. They were quick to want to treat our children like lab rats and run tests, instead of giving the situation time to settle or improve. When my husband went to appointments alone, I didnt like how they made him feel as if they really didnt want to deal with him because he wasnt the mom. I also didnt like that the doctor suggested that my husband wasnt concerned about our children enough when issues were discussed. They could of asked him how he felt instead of assuming. Appointments also started to get canceled on a consistent basis, and trying to reschedule became a chore. We are now considering leaving and finding another doctor elsewhere.

Angela Green We moved here September and were transfer patients to this office. I absolutely love taking my kids here. Not only us the staff incredibly friendly and the whole place is made just for littles, but the doctors are very attentive and truly care about the kids! We even got a book at the end of our last appointment to bring home! I love to read to my kids so this was such a great treat (the stickers were a nice touch too !) Even though my 4 year old daughter was leaving with two fresh bandaids , she was smiling and thanking the doctors!! I highly recommend this office to care for your babies!!

Francesca Perez Been taking my daughter here since 2015. Dr Beirwirth is great! My son now goes here also. Dont really like some changes since turning over to Waco family medicine but still a great place to bring your children.

Crystal Crane They are amazing with kids all 3 if mine go to Dr. Bella she is wonderful. I highly recommend them they have a large waiting room with a friendly staff. There is a bathroom so no looking for one. They accept our Medicaid we are so grateful for finding this clinic.

Vikki Sapp Wonderful staff, Dr. Rainey,has been my Dr. Since I moved to Waco around 6 yes ago when I feel my worst his smile always warms my heart and and I know Jesus Christ lives in him. Thank you for all you and your staff do to keep the community and myself healthy.

Laura Chadwick I love this place and Dr. Rainey and his staff. Dr. Rainey was a substitute Dr, when I went to the 18th st clinic. He diagnosed me with a bunch of problems I didnt know I had and brought my health back to where it should have been. I have been with him now for 15yrs. I have never thought of going to any other Dr unless it is an emergency and they are closed.

Danna Kostecka I love Dr. Rainey, Julia Riley and the entire staff. They always make me feel valued and important. By far the most excellent care that I have ever received.

Pamela Hamilton I dont hate this clinic. I love the whole staff there. They are nice caring people. I love Dr rainy. Thank you

Zoleeta Myers-West They pick and choose who they want to help and theyre very money hungry for being a "Christian Based Facility". They use the fact that youre homeless to their advantage and hide behind the fact that theyre privately owned to get away with wrong doing. Not all of the people who work there are bad. However, most are wolves in sheeps clothing.

Macyme Macy Today was my appointment with Dr. Charles. It went excellent. He put me on a knee brace for a few months and I must say I am so thrilled with the outcome. My knee only bent 90% and Now I’m at 100. I’m so excited. I don’t have all the pain I used to have great job Dr. Charles I would recommend you to any and everyone.

Deborah Smith I have been going there for years and they have always been so good to me! Does not matter if they are front desk, Doctor, or Nurse; they have always been patient, supportive, kind and affordable. Thanks for everything you do! I know none of you are appreciated enough for your hard work. God bless everyone of you and thank you so much.

Susana Salinas The attention with the receptionist was very bad. She doesnt like working there. She should look for another job and have someone work there who is kind.

Charly Hamilton I would avoid this clinic at all cost. They have no interest in helping you if youre having a medical emergency. Last October 2022 I came to the clinic asking to be evaluated for a cerebral spinal fluid leak due to having a sinus infection for over two months and not improving. They decided to rinse both my ear and give me a referral to an ent that was almost a month out from seeing new patients. They could have tested for the following in office Testing fluid from the ear or nose for β-2 transferrin since my nose draining continuously but refused to do so. After I got home I could hear the drainage in my ears which I did not hear before they rinsed out my ears. I call the clinic back and told them the drainage is worse and I was told you have to wait for the referral to go through there is nothing we can do for you. I finally had surgery to repair the 2cm while in between my brain and sinus cavity. Moving forward to this October 4 visit I was having pain in my right heel and was asking if they could do something to help with the pain and again was referral that went no where and I had find my own foot specialist to help me. I was told during the October 4 visit are you sure you are not be consistent with the stretches on your foot. Plus I have von willie brands disorder with is clotting disorder and I was told by a hematologist not to take aspirin or advil because it can cause internal bleeding and other harm to me. The doctor at the clinic said are sure you cant take Advil is it really going to hurt you?? Because I have multiple health issues that is why they wanted to do routine blood work to see where my blood count was and my iron levels test they have done a lot because I have problems with anemia. I was told they were only doing routine bloodwork. I was not told or consented to having an HIV or hepatitis C test ran. They call that Friday at 4:45 pm and tell me my HIV tested was reactive then try to smooth it over with you know have bleeding disorder and anemia that could be the reason why it was reactive?? Then they dont understand why I was mad about this I never consented to this test and there was absolutely no reason for it be done in the first place. Im glad I recorded the visit because it was never mentioned or discussed that the hiv or hepatitis C test was gonna be performed. I had these performed against my knowledge. I do not recommend this clinic. They do not care about their patients

Kojin Mercedes Charles is a horrible, horrible doctor. She refuses to listen to her patient’s needs, refuses to prescribe medication, and is just plain useless as a PCD. When asked to dismiss a patient so they can get actual help from someone who cares, she refuses. She is rude, inconsiderate and simply doesn’t care about human life nor about a person’s emotions and pain. Avoid this location, and avoid her as much as you can

Barbara Dill My doctor was attentive and took time to discuss results and possible treatment. The staff is nice and courteous.

Jason D I would encourage anyone referred to this business to get a second opinion, specifically if you are in Thomas Harriss care. He talked my father into chemotherapy by telling him, "he could have more, better days!" Giving him 6 to 9 months without chemo. Harris never really gave the worst-case scenario for the disease, only pie-in-the-sky cases. His example to my father "Ive had a lady on chemo for ten years." Chemotherapy took away any reasonable comfortable time and days my father had left, the decline was drastic, rapid, and shocking, and Harris still pushed chemotherapy when his blood work recovered enough. So many red flags that I ignored, trying to honor my fathers wishes. Dont make the same mistake with your loved one. I could write pages on how bad this experience was; if you care about your loved one, do not mindlessly follow their protocol without a second opinion; also, Harris does not do well with educated family members with questions and valid ideas and observations. Patients and families deserve the truth and should not be used to make a dime. My father lived approximately two months after starting care at Texas Oncology with Thomas Harris and 90% of his days after walking through the doors of this business were terrible. I had to give this business at least one star to leave a review. Two positives here are very kind nurses. Mary is great, and Natalie in the billing office was accommodating and kind.

T R This place is really great they’ve been taking care of my mom for a while now and they are there if me or anybody out of our family has questions about her medications they explain everything to us without hesitation.

Tammy Williams Dr. Sneddon & his staff are the most amazing. Everyone was considerate and helpful. The lab staff was so good to make everything comfortable for me. The infusion staff were also so kind and accommodating. I cant recommend them highly enough.

Tonya Nunn I have nothing but good things to say about Dr. Chak and the staff I have had contact with. I went through my initial treatments with them. When I wanted a 2nd opinion at MD Anderson, they worked with me on coordinating care. They did a lot of the treatments in Waco to save me from going to Houston every month and never complained about it coming from MDA. I have now transferred my care from MDA back to Dr. Chak and am very happy to be back with local care.

Moneica Wilkie I would give a 4.9 if I could. Simply because during my Colonoscopy I woke up and could feel pain. I couldnt move or talk. Apparently, the anesthesiologist noticed, and I went back to "sleep"! Other than that? I have had nothing but 100% satisfaction with all staff members. I even told Husband Dr Waddle is my favorite Dr. She speaks to me in laymans words. And most importantly, she listens! She is absolutely adorable. I wish I could see her for all my medical needs! (Waco Texas!)

Mysti Dawn I would give 0 star if it was available. Worst clinic I ever been to! I never go back the lady at the front desk was rude and the ultrasound tech was worse I’ve had so many ultrasounds and was never asked what she asked me!

Nate Matlack When I worked for BSW, this was one of out best clinics. It consistently scored higher than the others. I went in today and felt a little sad that they had joined the rest of this oversized organization who has lost sight of the fact that patients should be their priority. I was late for a lab draw, I was relieved to see no one in the waiting room and 2 staff members without patients. Unfortunately the girl at the computer said she already no showed me and Id have to come back tomorrow at 3. I guess other than punishment for being late why I couldnt just have one of the 2 lab techs draw my lab while Im there.

Jordie Leyendecker Unfriendly, uncommunicative, “loose” records. Do not listen to the patient. All around one of the worst doctors offices I’ve ever had to go to. Only get two stars cause they take my insurance and the waiting room is quiet.

Lee Brad The receptionists are very good at their job and shows their willingness to listen and help. The lab techs are very knowledgeable and helpful as they draw the blood work

Susan Trumblay I came here because Scott & White Drs. did not take me seriously. I have been losing use of my left leg; whole leg is painful, and little circulation (cold). Now, my right leg is starting the same thing. I am now tripping a lot, and I have fallen 3 times in 2 days! The last 3 Dr. visits they just had someone talk to me. I do not need a friend, I need an intelligent DOCTOR who will listen and take action! This Dr. (Rasalski) had already gotten my records for the last 10 years! He actually set a plan of action to help me!! This leg issue has been going on for a year and up until now no one really did much! You have to take control of your own healthcare. Get 2nd or 3rd opinions, or more, if you need to. I did, and am so glad. The employees here are #1 - try it!

Izzy Perez Sorry excuse for a clinic. I called back to make sure I was choosing the correct coverage. The front office her name starts with a V, got back to me and told me not to get a certain one. I even gave her the options to tell me which one. I am now 2 days from an appointment and they call to tell me I am not covered. I followed all rules to do it the correct way and they just call me to stress me out.

Tabitha Clay So I strongly dont recommend anyone seeing Rebecca wilson! She is a poor excuse for a person! She cant put stuff in your chart that she says by mouth and she will cost you your children during a court hearing!!

C L This is a great clinic and really handy for MCC students as its on campus. The staff and NP Bonnie Nichols are great! Love coming here when necessary.

Sandy Ferguson The staff was very unprofessional. They spoke of their opinion about a patient with the glass opened and the patient could hear every word!

Laura E. Napolitano These are great people, from the office staff to our primary, Dr. Najera.

Rosalinda Rodriguez office staff and nurses are inattentive to detail, poor listeners, and unprofessional. It is hit or miss with the doctors in the office. Proceed with caution. 2025 UPDATE: Dr. Najera used to be the best doctor but has failed in quality the last year or so. Personally, failed to daignosed Type 2 Diabetes over three years. Difficulty to read if they will give you good quality care. Please do not visit if you need a translator. ONLY SPEAK ENGLISH AT THIS PLACE FOR CARE. If you need quality care for your health, please do your research and do no take them at face value.

Selena Lisotta If I could give this place 0 stars I would. I went in on a Wednesdays a uti, they took urine and sent me on my way saying as soon they got the result they would reach out. Well I have the my chart app and I checked it consistently, consider I have a painful infection. I could see when my result came in and could see that no provider looked at my result for days. Its Monday now, and after calling thursday and Friday, and being told they would send a message to the provider, nobody has yet to look at my results therefor I have yet to get any antibiotics. Almost a week later

EHMEYEI Do not recommend at all. Doctors are friendly but staff is not on same page at all. Do not take time to read or overlook your medical charts they are asking yourself what occurred on prior visits, also seen a new doctor each visit. Front desk staff are rude and very unprofessional. When inquire at front desk for a certain visit be scheduled as requested from doctor I had just seen front desk clerk acted clueless and turned around to ask for “assistance” but began to complain about my request and make derogatory remarks in Spanish as if I wouldn’t be able to understand her. WORSE PLACE TO GO! Switched doctors immediately after this incident.

Stevie Sohns If I could give zero stars I would. The front desk for dental absolutely doesn’t care about who comes to check in, she rather be doing other stuff. When I asked if I could do payment plans after having to already cancel my appointment twice for a ROOT CANAL. They tell me as I go in today that I can pay leading up to that appointment but I can’t pay out the appointment after? After I’ve already used all my cancellations y’all tell me I can do payment plans leading up to the appointment but now I’m unable to get an appointment because they have screwed me so many times…. Terrible staff. Terrible service. Terrible company.

Christi Collins I definitely thought that this might change but it didn’t. Personally, the doctor is very polite but did not handle the issue at hand and I ending up having to go to a different doctor to find out what was wrong. The front office staff is absolutely awful and personally I would never want to have any of them involved in my care. I wish I could rate them a zero. Just had all of my records transferred to a different hospital so that I could have better care.

April Perdue Came to get tested for covid my appointment was at 2:15, I didnt get seen until 3:00. Three cars pulled up after me and was seen immediately, when the guys did come to take my vitals he was oh so rude to me talking to me like I was his child. Never have I felt so disrespected in my life by a so called nurse. Worse experience ever, never wanna come back here. And to top it off after sitting in one spot for over 30 minutes I was asked to move to a different parking spot if I wanted to be seen or I could just sit where I was and wait longer.

Tom Browning Great service at the lab getting blood work done . Now waiting for doctors appointment

Paul Wellman I always have a good experience here. The staff, nurses & doctors are very helpful. They get you taken care of quickly but take the time to listen to you.

Rick Croyd I had such a good experience, the nurses were so helpful and friendly. My doctor and I actually agreed on my numbers.

Timothy Hurd Always a delight, if you need treatment better get it started before you need it. Everything takes weeks or months.

Kim Giles On a Friday night in March 2018, as my husband and I were driving across Waco with 20 camper in tow, he complained of his elbow "going numb" and "feeling winded." With a history of heart disease in his family, I wasted no time in having him pull over in a large parking lot, where I proceeded to unhook our camper and fly him across town in 4 minutes flat to Providences ER. I told the desk clerk he was having chest pain, she immediately handed him a clipboard to get his basic info, he was called back within 90 seconds and after having hooking him up to an EKG machine, the nurse knew what was coming and rushed him into a cardiac crash room within 90 seconds. As I stood in the corner of the crash room watching him answer two of their questions, he went out...as in no response. His heart had stopped. They were on him within seconds when a massive "widowmaker" heart attack hit with CPR, defibrillator shocks (9 total as I later learned) and loads of medicine, equipment and cardiac pros. I left the room to make room for others, and waited 35 agonizing minutes before they told me they were able to get his pulse back. He was rushed to the Cath Lab, where two stents were implanted almost immediately, he was then placed in ICU for 36 hours, and two days later, he walked out of the hospital on his own power--sore, but alive. He was a miracle as he exhibited none of the indicators usually seen with massive heart attacks (i.e., obese, unhealthy, poor eater, other diseases, etc...he had none of that), the ER staff did exactly what I knew they were trained to do when we arrived, and every single person we encountered during our stay was incredible. They truly cared about my husband and I, as tales of his "big adventure" of surviving what is usually not survivable made the rounds among staff. They cheered him on throughout our stay, encouraged him as he recovered, and have contacted us several times since just to check on "the miracle man". THATS excellent service, and I cant say enough about how very grateful I am that Providence Health Centers professionals literally saved my husbands life. He is truly a miracle, hes doing very well today, and we owe that to the superb service we received from the Providence crew!

dede drake My husband went to the hospital for chest pain and was told to fill out paper work before he could be seen by a doctor. He has had a heart attack 6 months ago. Felt the same as before. Blood pressure was 185/106 and pulse was 116, when he left the house. He took his Meds and went to the ER. Thank God it wasnt a heart attack. He waited over an hour in the waiting room before they saw him. By the time he got in and they were hooking him up to monitors his Meds kicked in. But if it had been the real deal he feels he wouldve died. They were more concerned about getting paid than they were him.

Kiya K Can’t not find a phone number to call to get ahold of someone.

Cindy Kokel Im rating the ER department here. Went in 99.9% sure I had appendicitis. Doc never did a physical exam to determine if I had classic rebound pain on my right side, which I did. She kept asking about kidney stones. Told her that pain from appendicitis can also radiate to the back. They sent me to CT after sticking me 7 times. IV site immediately infiltrated after CT contrast. Got back to room in ER they took that IV out. My son and I had both repeatedly told the nurses in the ER that they were going to have to use their ultrasound guided IV placement machine and they continued to disregard what we were telling them. They finally bring in the machine and was able to get an 18G IV access into my left upper arm. Also right after getting back from CT the ER doc just pokes her head in and says, "Its your appendix and the OR staff are on their way now to get you..." SHOCKER I had been telling them that from the moment I got there. Had the ER doc actually performed a physical exam she might have discovered that the patient knows their body. I get they have to rule things out but come on, no physical exam! My CT scan showed that there was an extreme amount of infection surrounding my appendix thats why they were rushing me to the OR. Also I did finally get adequate pain control after they saw the CT scan. 7 IV attempts is very excessive. They tell you to speak up and we did right from the start and were ignored by the nurses assigned to me. I was a nurse for over 27 yrs and if I didnt get the IV in after 2 attempts I got another nurse to try. Also if my patient had told me that they have to use an ultrasound guided IV machine I would have believed them the first time. Its also information that can be found in a patients record on file. Had they looked they would have seen that they have had to use this machine in the past. My left arm looks like I have been beat with a bat not to mention opened up areas for possible infection. Nurses and docs too, please listen when a patient actually speaks up. They and their family are trying to tell you something important.

Kenneth Holt Doesnt deserve even 1 star. I have high heart rate because I have heart problems. They suspect om on meth so they became really rude with me and made me wait for hours and hours and never seen me. The whole time I was gagging on my own swollen tonsils. Something needs to be done about thes sorry ass people

Dottie Rutherford Very helpful, taking great care of my son Stephen Rutherford

Todd La Pittus This place is disgusting. Entry to the ER is full of garbage, restrooms are like a ghetto gas station- floors full of dried, sticky urine, ER bed smelled like feces. Doctor Palma was fantastic, but I called 2 days after my ER visit because I needed help- nurse who took my call had zero sense of urgency and said somebody would call me back shortly. Of course I never heard anything back and now Im back here for the exact same thing- guess they gotta get paid. Worst ER experience in my life.

Janet Rumrill Everyone works way to slow. It took them 5 hrs to transfer me to Temple & when i got there they said that what i needed done could have been done in Waco

Seth Robins As Administrator of Waco Healthcare and Rehabilitation, I would like to thank Oceans Behavioral Hospital for its exceptional service. Behavioral health is a huge need in the Waco area, and Oceans meets that need well. Many of our residents have utilized there in-patient and out-patient services. They are a great partner and an asset to the Waco area.

Ashley Frei Upon entering Oceans I had no idea what to expect. I got to my room at 1:30am. Immediately I was met with help and encouragement. I never felt lost or alone at any time there. My roommate was kind and understanding. The staff IS THE BEST. I’ve worked in facilities as a hospice nurse so I’ve only stepped in and out. To truly see the day after day outpouring of love and support from the staff was mind blowing. They truly love the patients. They keep coming back even after the treatment to them by some patients is hard. They love and care and it shows. The therapies, therapists, nurses, doctors, techs, cleaning staff, dietary, administration, and so much more works like a fine tuned clock and get the needs of patients met in a beautiful way. Patience is not easy in these settings but knowing I was cared for and heard made all the difference in the world. I would give 10 stars if I could. I highly, HIGHLY, recommend Oceans Rehabilitation!

Tracy Irvin Worst place I’ve ever been in my life. Not just that the water smells like swewer, but I was there on a bogus warrant. Er staff aren’t trained to differentiate between psych and medical emergencies. I should not have been there. Not only that. I’m diabetic and didn’t get a shot until day 2, and they never gave me long acting so I went into DKA. I KNOW MY BODY, and I told the two charges I thought I was in DKA. They checked my sugar and said I can’t be in DKA at 277… well I can. She denied my medical help until the lab tech amber came in and saved my life. I threw up at least 20 times. THAT IN ITSELF SHOULD BE A SIGN THAT SOMETHING IS WRONG. HUGE THANKS TO AMBER AND ARON. Also they didn’t give me my things back, and I feel after the anion gap. Of 22 IFEEL LIKE the least that can happen is MAIL ME MY STUFF bc i promise you don’t want me pulling up there

Tatiana Speights 10/10 do not recommend. a handful of MHTs deserve a raise and a better work environment. as for the others, re-train them or fire them? i have never in my life heard any MHT actually get in screaming matches with a patient. especially those with schitzophrenia, bipolar disorder, and severe depression. MHTs would make fun of some patients as well. Lucy, Krystal, Karington, Alexis, Victoria, Shana, and Isaac as MHTs were extravagent and very accomodating. Ive been hospitalized before and this is by far the worst ive been in. The therapists are good. Its the MHTs (some) you cannot trust nor feel safe around. For someone studying Behavioral Sciences, this place is insane. Do not send your loved one here.

Riley Malloy Its been 4 years and I still remember the terrible, terrible experience I had there. I admitted myself voluntarily then got told I couldnt leave. The best advice I got was when a nurse told me to fake having a good attitude and smile at all the BS group activities (including literal coloring pages in the adult unit), so they could let me go. The recent reviews I read confirm what I myself experienced They also messed up my food every single day. I just cant eat pork and they just kept serving it to me. I constantly felt through my whole time there that nobody was taking me seriously about anything. I stayed up late the first night from stress, then they told me that if I didnt take a sleeping pill the rest of my time there, then I would be considered to be noncompliant and they would keep me in longer. I stg, this also happened with a psych med I insisted I didnt want, right after the Dr. divulged my sisters private medical info to me without me asking. I will never, ever visit another inpatient psych ward. This place ruined them for me forever

Ellie McBride Sometimes it can be hard to find a same day appointment, but when you do, it’s super great! The nurses are so nice and the doctor explained everything really well. The pharmacy had my stuff ready 10 minutes after the doctor wrote the script. Definitely the place to go if you can get an appointment

Kaitie P My immune system is fairly weak so I’m here at least twice a semester just because I seem to catch literally EVERYTHING. I’ve had the flu twice and strep multiple times. Only giving four stars because the women at the check in desk can be somewhat cold and unwelcoming. I’ve never had them be plainly rude but sometimes I do feel as if I’m being judged for how often I’m there, which I already feel very self-conscious about. However, the doctors have always been very nice. The two I have seen have always seemed genuinely concerned for my well-being. The fact that everything is charged to your student account is also helpful if you’re broke.

Chris Spendlove The medical staff is friendly and helpful, but man… The receptionist is just difficult to work with. She is abrupt bordering on rude. She will say things like “we don’t bill Medicaid” without any further explanation and when you ask for an explanation she seems burdened and answers in a condescending manner. It was loud in the rec center so I asked her to repeat something and she talked to me like I was five. I understand she probably has to deal with whiny and grumpy undergrads all day, but both times I’ve interacted with her it seemed like she almost went out of her way to be disagreeable.

Lexi Went in knowing I had a UTI and needed the prescription for the medicine. The doctor that treated me told me I didn’t have a UTI, but gave me a 7 day antibiotic at my insistence. Later was emailed saying I should come in for more testing, as she insisted I probably had chlamydia because it was something she “saw often on campus.” My partner and I were both clean and we knew that. I refused to come in and went to the ER instead, after noticing my symptoms had not cleared up. They confirmed I had a UTI and were surprised I had been given a 7 day treatment, and said I should be put on a 10 day treatment at MINIMUM. Disappointing service.

James Gray Disappointing. Zero availability for appointments whenever I call. Booking online is essentially a lie because they redirect you back to the phone number to call. The doctors and other providers are good, we just need more of them. It does not seem like good public health management to have people make a mad dash for the first appointments available each morning/evening. If you are sick, expect days before you get seen.

addison hearn I want to start this off by saying dr Erikstad is one of the best obgyns I’ve ever seen. However the office staff especially her MA are some of the worst I’ve ever dealt with. I had an ovary removed at a different hospital and instead of putting that in my chart she put that I had an appendectomy. I still have my appendix so don’t know how that got confused by the MA. I was referred to the high risk doctor for an ultrasound at 22 weeks which is Normal but all I can say is that clinic is extremely ghetto. I’ve had four pregnancies and I’ve never once been given ultrasound pictures on printer paper instead of ultrasound paper. Also the pictures weren’t even of my baby they were of pretty much everything else like the placenta and a foot. I don’t understand how a place that specializes in ultrasounds can be that pathetically bad at their one job. The lab messed up my labs and didn’t draw half of them so dr erikstad had to reorder them and I had to go get poked again where the lab tech didn’t listen when I told her all but one of my veins deflate. When she busted one of my veins she caught a massive attitude and got mad that I was right. I’m extremely concerned for having my baby at this hospital when this is the treatment they are already giving. I’m praying it gets better. I just really don’t want to have to switch from my OB. She’s absolutely amazing.im adding pictures of the crappy ultrasound images that I was given on printer paper. As you can see its not even of the baby or anything really.

Melody Pierce Long over due this hospital needs retraining. Back in 2023 my husband and I had a stillbirth. Due to preclampsia I wasnt aware I had it they had pushed my prenatel care appt back. Thats how my baby passed. When I went to my last ultrasound mind you my doctor wasnt there I asked the doctor is my baby dead she just looked at me and agreed. Didnt have no remorse whats so ever so I go and see my doctor the next day she admits me to labor and delivery as it gets closer to time the baby is coming we pushed the button but no nurse or doctor came my husband and I delivered our deceased baby ourself they came in after the fact that was the worst experience of our lives . My obgyn is awesome. But the rest of the staff and hospital were terrible.

Gulia R Dr. Buck and his nurse caused my mom to have a stroke during her tonsil removal surgery. First, they failed to inform us that she had a blood clot in her neck, despite two CT scans showing it before the surgery. They also stopped her blood thinner. After the surgery, her blood pressure spiked, and although they gave her medication to lower it, they still sent her home with dangerously high blood pressure. She could barely walk when she was discharged. They allowed her to go home in this condition, and she suffered a stroke in November 2021. She passed away two months ago. I believe their actions led to her death. In August 2024, my mom had several doctor and ER visits, many of which were terrible experiences. Some of the nurses showed little care for patients and lacked the skills to properly assist a stroke survivor. She was diagnosed with pneumonia, but they failed to treat it appropriately. During her last hospital visit, instead of addressing her rhinovirus and pneumonia, they administered morphine, despite my explicit request not to. The doctor seemed more focused on telling me that my mom was dying rather than trying to help her. Even after providing her with oxygen, which improved her oxygen levels and reduced her fever, they stopped her oxygen supply to prepare for discharge. She was left waiting for transportation to go home without oxygen or an IV from early afternoon until almost 2 a.m. It was the most horrible experience of my life. This hospitals negligence left my mom disabled and ultimately took her life.

Charles Ferguson I have been diagnosed with cancer of the neck.The fear you feel hearing the words, youve got cancer is devastating. My heart dropped into my stomach and I immediately thought its over. My ENT Dr ( Dr. Buck) talked to me slowly and informed me how far cancer research has come and that I was facing a 90% survival rate. That it would require chemo and radiation but said we got this. A team was formed around me with Dr. Singh and Dr. Nguyen at the lead. Two gentlemen that explain cancer with you not to you. Their knowledge and experience give you comfort and confidence that cancer is not a death sentence. I am at the beginning of my journey. I start my radiation in two days get a port for the chemo the next day and will start that process soon after. The reason for this post is not about my story. Its about the staff that Baylor Scott and White Hillcrest Hospital in Waco, TX has assembled. A staff that makes you feel like you matter. I have felt comfortable and was treated with dignity and respect on every visit. Compation is the word I would use. I am going into battle with an enemy that wants to take my life. But my spirit soul feel comfortable with the people around me. With God , I will prevail.

James umblance Here’s an expanded version of your statement: During our visit to the hospital, starting from the ER through my sons stay, I was deeply impressed by the tremendous care and support we received. The doctors, nurses, and staff were nothing short of exceptional, attending to every detail with professionalism and compassion. Their ability to provide such attentive care, even as we navigated the challenges of being away from home in Alabama, was truly remarkable. They made a stressful situation manageable by treating us with kindness and ensuring my sons comfort and recovery were prioritized every step of the way. We are forever grateful for their dedication and expertise.

Andrea Kosar I am six weeks postpartum and couldn’t be more grateful for my experience with Girlinda Robinson as my midwife. She was absolutely amazing—10/10 recommend! Every staff member I interacted with at the office was incredibly kind and welcoming. I always felt well-informed and reassured, often having answers to my questions before my friends who were receiving care elsewhere. Waco Family Medicine provided such a supportive and comforting experience, and I highly recommend them to anyone seeking exceptional maternity care!

Jared Colahan I finally figured out the correct number. I get 1-5 calls a day. Please check your recordings to verify you are giving the correct phone number. This has been going on for almost 20 years.

Stephanie Lee So far during my pregnancy they have helped me apply for benefits and be approved. They have been doing all the right steps because I am high risk after losing 2 babies. Nothing has set me off about this place so I’m very surprised at the 2.6 star rating. As long as I am treating the staff with the same respect I want they are great. They seem to deal with a lot of people and different situations as well so give them grace. But my experience so far with this place and staff has been wonderful.

Kendra Lanae SO rude. I didn’t even have an appointment with this clinic; I meant to call the neighboring Scott and White building but dialed this clinic instead (they share the same plaza address). The receptionist was so short with me and seemed personally offended that I had the audacity to call the wrong number. Once I had said “my bad, thank you” she promptly hung up on me before I could finish my sentence.

Samantha Absolute worst experience. At this point I dont care if I die from endometriosis complications. Uncaring staff that cant be bothered to be on time.

Sherrie Woolridge Dr Chacellor is very concerned and listens to you explaining the issues youre having and thank goodness because the nursing staff will run you off for sure

DKAML05 1 STAR IS BEING GRACIOUS! HORRIBLE front desk staff! Rude & Incompetent! DO NOT RECOMMEND!! Save yourself the aggravation! =( Got the run around for 2 weeks. Finally got an appointment & when arrived was told my appointment was at a different time! Had to ask to speak to management only to find out that I was right on the appointment time!

F. Jo (JoJo) The wait time after a schedule appointment here is absolutely insane!! If I showed up 2 hours late for my appointment they would make me reschedule! I can’t say that there aren’t nice and friendly people here but the wait out weighs the extremely long wait. I could see if there was an emergency or what not but you as a doctor or NP your time is not as valuable as the wait you make the people who pay your bills endure. Get it together!!! It’s not like you’re spending time listening or concerned about the actual person!!!

Dezarae S Dont waste your time. Some of Dr. Chancellors staff are so rude and condensing. I called them today and spoke with a lady to let them know I will no longer being seeing them. I was then asked may I ask why. Sure! Why, because I was able to go to a NEW provider and she was able to give me a clear diagnosis. They didnt even want to see me until October 18. Completely unacceptable!!!!

Briana Marie Margaret Edwards When I was going there the staff treated me poorly and my doctor hurt during an well womens exam. My boyfriend had to help me to the car than later on I went to ER in Hamilton Tx. The staff told me when I called to report it that I am no longer going to be a patient here and that they will send me a letter in the mail about that. I would NOT recommend this place.

R. Leon Guerrero I love our doctor we will miss her dearly. Its maybe half the staff that ruined it for us. Not being helpful. Not in game mode seem like they show up to just gossip.

Lucia Zapata They have a sign that says taking new patients, but I been calling for the past few months and they say we are not taking new patients right now. They have poor costumer service.

T Sanden My children had an appointment at 2:45 PM. They did not get called back until 3:45 PM. On top of that, they made us wait in the doctors for an additional hour. Just be prepared to wait all day whether you have an appointment or not.

Judy Pomfrey I have been coming to this clinic for sometime now and I love the nurses there and my doctor is great. Wouldnt go anywhere else.

ChippyChippy ChyChy Only went to one appt. and it was enough for me to begin searching for a new family doctor. The nurses were sweethearts (its only because of them I felt good about having to give a star) but the doctor was rude. The appt. itself took ages and having my toddler with me made it that much harder. Then to top it off they set the next appt. without asking me for an available time. So of course it was set when Id be having my oldest getting on the school bus and my husband will be needing to be at work so I wont be able to make it. I can keep going sadly..

Kristin V Wait time about 5 hrs to get in the back, but once back there the doctor and nurse were very professional and took my pain serious. They were able to keep us informed of everything despite the chaos all around. Shout out to Dr. Alexander and RN Steven! Wait times is probably more issue bed tower being too small for a growing area.

amanda middleton I don’t go to the emergency room often but when I do I go to this one and I don’t have any problems. With that said I do think that the people sitting at the front doing the visitor passes and the people checking patients in could sometimes be friendlier but other than that I’ve always been treated very well by all the nurses, PA’s and doctors. They try their very best to get you in and out as fast as possible under the circumstances. I think people forget that it is an emergency room and they do have to go based on priority.

Virginia McCaleb Avoid this emergency room at all cost! To many things happened to even write about, l fell in late July and ended going to their ER in an ambulance with severe pain! Was told at emergency room after several x-rays and CT scans that there was nothing wrong and I needed to go home they were very harsh! Fast forward to this week, l was still in pain and my doctor gave me an guided injection and while trying to find the correct area with the sonogram and he discovered my hip was broken and had almost was healed. So for 5 months l had broken hip and nobody had seen it on any of x-rays or ct scans. He sent me for an MRI and my hip was broken and l also tore my hamstring! They also missed a broken disc in my back! Not sure what happened but there were to many Injuries that was missed .this unexceptable,and some x-rays were taken 2 or 3 times and they still missed the injuries! I have suffered way to much! The message below, you cannot respont, email address below, its in correct! Perfect example!

Jennifer Jimenez The worse service ever nurses sit around and gossip and eat instead of checking on patients doctor sits around as well. Doctor does not check on you and when you ask for a nurse they take 30 minutes to hour to get to you. Dont even remember doctors name cause he only came to see us one time in the five hours we were in the room. Go to providence dont waste your time here

Alyson Sultan Update: I left after waiting 2 hours, with severe chest pain and went to a different ER!! Hillcrest is the worst ER Ive ever been to!!! Im here in the ER waiting room for over an hour with bad chest pain. They were very slow over an hour ago and now starting to get busy and Im still waiting. Im debating whether to go elsewhere because my chest pain is getting worse.