List 4 Doctor of Medicine (MD) near Boerne, TX (part 2)

Akansha K had a disappointing experience at this office. Despite arriving 10 minutes early for our appointment, the front desk informed us of a “no-show fee” that we had no prior knowledge of. When we expressed our concerns and declined to pay, the staff stated they would check with the doctor about proceeding with the appointment. Ultimately, we were told the doctor chose not to see us, which was frustrating given that we were on time. This experience left me feeling that patient care was not the priority. Clear communication and transparency about policies would have been helpful. I hope they take steps to improve their approach to patient interactions. I wouldn’t advise anyone to go this doctor.

Jane Jones I have recently moved to Boerne Texas. My sister highly recommended Dr. Archana Varma as a doctor for my health needs. I recently had a couple of appointments with Dr. Varma and have been so pleased with her professionalism, compassion and easiness to discuss various health topics. Dr. Varma truly listens to you and takes the time to give the very best, educated knowledge to assist with your concerns. Her staff is also very courteous and professional. It is so nice to feel welcome and know that I am in the best of hands with an exceptional doctor.

Lindsay Diaz Dr. Varma attempted to commit insurance fraud by overcharging me for a prescription when she never prescribed me any medication (nor was I seeing her for this purpose). When I asked her office why I was being charged $50, they quickly corrected it which is a huge red flag. So you were going to take my money had I not said anything? Shameful and a disgrace to medicine.

Jane Goles I can’t say enough good things about Dr. Varma. She takes the time to really understand my needs and then take appropriate action. I feel that she is my strong advocate when it comes to my medical health.

Piyoosh Jaysaval Today, I had a scheduled appointment with Dr. Archna Varma at 1:00 PM. I arrived at her office at 12:52 PM, well ahead of my scheduled time. The front desk initially seemed ready to check me in, but then abruptly paused and said they needed to ask the doctor if she would see me. A few minutes later, I was informed that Dr. Varma refused to see me because I had not arrived 15 minutes before the appointment, despite the fact that I was 8 minutes early. At first, I assumed this was just a miscommunication with the front desk, but after speaking with the assistant manager, it became clear that this decision was made by Dr. Varma herself. This kind of behavior is highly unprofessional and disrespectful to patients who take the time and effort to be punctual for their appointments. I will be formally filing a complaint regarding this matter.

je tu I am so so pissed at this medical facility. I was referred from UT Health Medical Center this UT Health Hill Country around July 16, 2024 for a specialty appt 7 MONTHS away since this was the only opening they had. I called several times every couple months to see if anything sooner was open. NO TIME did they ask me for a new VA referral until 3 days BEFORE the appt and 2 of those days was the weekend. SO now I will have to wait till the VA gets the request from the UT Health so they can do the referral request. VA takes a while to do the request and with government employees being fired I will be blind before I can get some help. THANKS UT HEALTH HILL COUNTRY.

Ava Pumphrey To be quite honest I have put off making a review. Dr. Reyes and her team are so incredible I didn’t want my review to inspire others to go see them. They are all incredible people, from the lovely ladies at the front desk to the nurses who walk you in. They listen and care and remember you. In such a big city it’s difficult to find people who care so deeply. If I ever move even out of state I will willingly come out here to see them they are that good. Every person that I have met in this office has made my day better. They all remember my name and greet me with a big authentic smile. Every person in this office deserves at minimum a billion dollars a year.

Justin Moreno I was scared at first because I saw so many negative reviews here on their Google Maps page. I visited this location for the first time recently for a non life-threatening issue. I only had to wait a couple of minutes even with a good amount of people waiting in the lobby. The nurse/assistant and the PA that took care of me were very attentive of my healthcare needs. I was surprised that I was able to book an appointment the same day, get seen by a PA, and even get treated on-site in the same building, same appointment!

Christopher Altermatt Everyone I’ve encountered at UT Hill Country has been friendly and helpful. The medical practitioners have all been excellent. The UT MyChart app is also very functional and easy to use.

Lawton Regan I went to UT Health and asked for work limitations note from the Doctors for a condition I am recieving treatment for. I tranferred my medical records and asked for a simple Doctors Note as I continue my treatment.H e did give me a note but it was just progress notes of the visit, which was fustrating and not what I asked for. Dr. John Paredes failed to listen to my request and needs and brushed me off to another Doctor. Additionally, UT Health office called me and requested I come in an hour early from my scheduled appointment. I accommodated their request and they asked me to bring my documents. However, when I asked for some basic things to be reviewed the Doctor was reluctant to even review my chart or talk to me and just stated I cant help you. I will refer you. My view is what is the point of being a Doctor if you cant even help your patient. It felt like he had something more important and he was trying to rush me out rather than listening to my needs. This is concerning because for a patient you should listen to them rather than brush them off. At the end of the day, UT Health is business and they underperformed at this visit which made me lose my confidence. Lastly, this was a complete waist of my time and money and its fustrating that he has that behavior towards his patients. I have lost my trust and confidence in UT Health and will never return to this facility. I would not recommend this facility to anyone.

Yeet Feet Horrible service and encounters from nurses. Unprofessional.

Oblivious ARK Nurses don’t care. More interested in telling each other jokes and talking about their days. They put a blood pressure cuff, that was to small, on me and left several bruises. Would not recommend anyone going here. Not a very good practice.