Zee Hasan i’ve been getting my nails done from here for about a year, and their amazing. their service is great, and i specifically go to Lori, she’s honestly so sweet, and is so dedicated. she always makes sure that i leave the salon with a smile, and satisfaction! definitely recommend this place! :)
5 /5
Zaria Howard wax is great here! nails are super thin and never straight, they’ll only last you a normal amount of time if you don’t use your hands too much. i also made an appointment 24 hours in advance and waited an an hour anyway.
2 /5
Kellie Piazza My mom and I have been to this location several times and were very happy with the service and the staff; however, the last two times were terrible experiences. The staff seem very unhappy and this carries over to the clients and reflects in their work. They do not listen or ask for clarification of what the customer is wanting and then angry when they are told it’s not what you are wanting. Philip was constantly slapping my hands and pulling my arms, complaining that he was in pain with his arthritis. I did let him know I was sorry he was in pain, but wasn’t sure how I could help. I paid $60 for ombré dip (and asked for one red heart - which he didn’t do) and my nails pretty much look like I just have clear on them with maybe a little sparkle in the sunlight - not at all what I asked for. Also to mention, my nails were not trimmed at all and I told him at start that they were too long and wanted to cut down. When he was finished he just walked away and never asked how they were.
1 /5
Katherine Jones I visited Grandlux this past week for a manicure and pedicure. I was a bit apprehensive after reading some reviews but I had a gift card from a friend so decided to give it a chance. Im so glad I did. I went on a Wednesday around noon. My wait time was under 5 minutes. The lady at the desk helped explain the different services. I went with their top manicure and pedicure package (cant remember the name and it was amazing). The manicure was $40 and pedicure was $60.
Khai did my pedicure and Laurie did my manicure. The package I chose included parafin wax, hot rocks massage and even a neck massage. It was so relaxing and the nail tech did a great job. The gel color I chose wasnt showing up as much as the sample and Lauri suggested using a different color as a base so my chosen color would show up better. She took her time to start over with the gel colors without me having to ask.
I dont get my nails done often but I will definitely come back next time.
5 /5
Tatiana Robinson I literally got my nails done here on Monday (9/19)… it is now Friday (9/23) and basically all of my nails are lifting. I’ve already had to glue down three nails because they were on the brink of coming off. I called them and asked if i could come up there and show them and get a refund and they told me no. A nail salon is solely based on customer satisfaction and they want to act entitled to my money. I MEAN LOOK AT MY NAILS FOR GOD’S SAKE, THEY ARE A MESS. I would give this place zero stars but the lady that did my nails was actually nice so I give yall a ONE
1 /5