List 8 Doctor of Medicine (MD) near Round Rock, TX (part 3)

DeAngel Brown Dr. Cheelopalle is amazing. She didnt mind answering any questions we had. Our appt was for 2:15. We were called back by 2:20.

Mildred We’ve been seen by 3 doctors at this location so far Dr.Tran, Dr. Rogers and Dr. Wilkins. And now by our new Dentist Dr. Roopa. Everyone is so kind and welcoming we never have trouble scheduling or rescheduling. Nurses keep track of my baby lab results and the appointments for the referrals we got to the specialists. If you have trouble making an appointment over the phone just use their website or go in person! They’ll be happy to help you. Keep in mind you are not their only patient they have thousands more people! so be KIND and POLITE I promise you will have a better experience than being rude and unkind.

Monique Prince I’ve been going here since my baby was born and we see Dr. Rogers. She’s the sweetest omg! The staff is very helpful. We current receive Medicaid and with my daughter’s application being backed up, they worked with me and gave me information.

Mary Chavez Well we have always had the best of all here.The receptionists are always friendly and helpful .I love the Drs.and the med techs are always courteous.

Ike Os1 Very nice people but truly incompetent. Twice I scheduled an appointment, came in, checked in and waited only for them to tell me they cant give my child the vaccines because they dont have them in stock. One pro tip is to check you can provide a service before the client arrives and waits for an hour.

Pedro Gonzalez Theyll turn down veterans in a heartbeat. After being approved twice consecutively and currently. You get disqualified for them not doing their job.

Sushi Lover I changed my mind for health department today Please visit and meet higher manager who really care about all business here She took time to listen and think about how to solve tother problems and move forward Really appreciate it

Joshua Rico The lady was very nice and polite, very quick to help and get me on my way.

Mafer Rodriguez The worst public health department in Texas, inspectora are absurdly rude, racist and since this is a free and multicultural country, they should know a little but more about what kind of restaurant they’re visiting without insulting with their ignorance the culture of other people! The should get fired.

Cc Bloom Ladies here are always rude and have no compassion. They look at you .... judge you by what you wear ,what you drive... it doesnt matter.. when people are on hard times and their child or grandchild needs wic... they shouldnt always have an attitude..... If you dont love.your job, do yourself a favor ,especially these ladies at mobile clinic...very ugly attitudes !!!!

Laurie Andrews I had a great experience here! Both the techs who took care of me were great.I had an echo and a stress test. They both talked to me and made me feel at ease. I recommend this place for any cardiac testing. As a heath care worker my self (dental) I understand how hard it can be to make someone feel uncomfortable . If you need a payment plan call ahead, use the cost estimate and do your research. They were very accommodating and worked with me and were up front about my options. That made me feel better prepared for my visit. Thank you for taking care of me .

Erica Jackson My son had to have a looper monitor implanted for his heart. We were told that the procedure would occur at 1:30, and that we should be there an hour ahead of the appointment (which we were). An hour after the procedure time, I was told "40 minutes". It was over another hour. They are either overbooked or understaffed. It is obvious that they are more concerned with the payroll than they are for the care of their patients. I worry that this is indicative of a "hospital" (read: a building meant to squeeze blood from a turnip by holding your childs health hostage) that cares far more with keeping costs down, rather than keeping any sort of professional standard high. From start to finish, the lack of professionalism and respect by the doctor and the staff was astounding. Additionally, when trying to give the hospital the chance to correct this foundational disrespect and foundational lack of professionalism, they didnt even see an issue. Because why would they? Were just peasants that should shut up and not complain. Dont bother calling the administration, as it takes DAYS for them to respond, and only if you call back repeatedly. This was the first step in what will likely be a years long diagnosis and treatment plan. This was a MONITOR, not a CURE. My wife and I have decided that, in the interest of our sons health, we will need to cut ties with this facility, and are looking for a more professional/respectful cardiologist. We believe that the lack of has shown that we should expect substandard care from Heart Hospital. You wouldnt hire anyone else that showed up this late and acted like this. Hell, if WE had shown up too late, they would have turned us away and STILL charged us for the appointment.

Chemille X The staff here are nice, but holy heck is the information they send out for appointments WOEFULLY WRONG. So this review is about your appointment information. Our text message reminder AND confirmation for our appointment called this, Heart Hospital of Austin, "Cardio Imaging" - do you have any idea how vague that is? No where does it mention "Heart Hospital of Austin" at all. Like even Google wont help with that vague of a search term of where I am supposed to go in this massive hospital. I was lucky I remembered my moms doctor said it would still be IN/attached to this hospital. I cant imagine folks who arent even told its attached/in THIS hospital. And the phone number for assistance provided in the text message appointment reminder? Also equally abysmal and useless. Its an appointment scheduling phone number. Its not the receptionist of this place. Its an entire separate entity strictly for scheduling appointments only AND those people WFH so they wouldnt even be able to help since they dont know the premises. I had to go back to our cardiologists suite to get the information - thats RIDICULOUS! Girlfriend at the front desk here even tells me that this is a regular occurrence that people cant find them or know where to go. Yall - THAT IS A PROBLEM THAT NEEDS FIXING. How are you - a hospital attachment - ACCESSIBLE if people cant find you? Dont have the name of the place to even Google the number or address? Like thats a huge accessibility liability - for a place attached to a HOSPITAL! Unbelievable that this has been ongoing so long that its a regular occurrence and no one, NOT A ONE, thought oh maybe lets actually provide accurate and useful information in appointment reminders. This is downright shameful. It is not that difficult to provide accurate and useful information for health appointments. Just fix this. I can only imagine how much more difficult this would be for folks without tech-savvy children, those who are disabled, or the elderly.

Paul Norrod Buyer BEWARE. If you get the Heart Saver CT. That is the cost of the SCAN ONLY. You will get a bill later for "reading" the scan which is many times the cost of the scan. This is not communicated in any way before the scan and is deceptive and non-transparent! It is also a cost that should be know upfront and communicated.

Jevon Anderson This hospital saved my husband’s life. He was in town for meetings, and was taken by ambulance from a smaller hospital in Georgetown. The skilled surgeons would not quit until my husband’s life was saved. The nurse to patient ratio was good. He was well taken care of…all the other things, rude intake staff, billing issues, lack of parking and confusing signage, etc pale in comparison by the skill and compassion of the people who gave my husband a new lease on life.

Bill Holder Several medical providers in one building. Limited parking with lots of trees.

Roger Prichard Dr. Tran has been our family physician for about 8 years. We like that she has a strong focus on preventive care. Even so, we have been happy with the acute care as well. Always quick to respond when we need something.

Chris Dr Tran has been my doctor for several years. I always get the best care and the staff is very courteous and professional. My last visit I had blood drawn and Taylor, who is the newest staff member, did such an awesome job at drawing my blood. I always get an appointment within a very reasonable timeframe and I would highly recommend Dr Tran and her staff.

Miranda The front desk staff are always super kind! (Even when I got super lost and showed up so late. WHOOPS) Theyre also so good at taking blood here, and making me feel comfortable, even though I am terrified.

Drew Winton Doctor Tran was very informative and made sure I didn’t have any questions prior to me leaving the practice. She took her time and was very thorough, would highly recommend her services to any patients in the round rock area!

Sarah My husband went here and said he had a good experience with Dr. Tran. Unfortunately, similarly to another review on here, we had a terrible experience with her receptionist Sylvia, who was cold and rude on a phone call where we were just looking to gain some information. She was on speaker phone so both of us could hear her awful phone etiquette. Sylvia was quick to speak over me even after telling her I was trying to ask questions because my husband was feeling dizzy, put me on hold while I was in the middle of a question, and then when I brought this up to her when she got back to the line she said she was going to end the call if we didnt listen to her and stop interrupting (which is precisely what she was doing). Ive never had an experience like this before with a medical receptionist so it really put a bad taste in our mouth, and apparently were not the only ones. Because of her we will never go back there again.

Monique M. The absolute worst medical office experience Ive ever had. Not only did the nurse give me passive aggressive attitude for being late to our very last minute appointment because my kid was very sick and needed to be seen. She also barely prepared my young child, age 6, for the procedure for a covid 19 test - she shoved it up my kids nose with barely a warning, shocking him. Then come to find out they dont have me as a guarantor on my childs account when I should be and to top the whole thing off I was billed HUNDREDS of dollars only to find out the insurance wasnt billed at all. I spent 20 minutes on a call with someone who I could barely understand trying to sort this out. I will NEVER use this office again. The sad part is that our PCP Dr. Christopher Lewis is always great but this is a new office for him and he will now lose me and my child as patients.

Love_ Jazzmine I had an appointment just to get blood drawn. I waited in the room for 45min to see a doctor and she didn’t come in. While I was waiting in the room all I hear on the other side of the door is people laughing and playing. No way a patient should be waiting in a room for 45min just to get blood drawn when they aren’t busy. I walked upfront to the receptionist and they were confused on what took so long. Don’t recommend and will not be returning.

Susan Camacho Changed my PCP to this location, it is easier to get an appt with a Dr than my previous health care provider

Trudy m Dr Chen hates a chronic pain patient taking pain meds. He said that to my face. I should never have been sent to him in the first place. Im not an addict Im a pain patient. I have early onset arthritis all over my body. 30 yrs of pain mgmt. 30 yrs of monthly UAs. I always had my pill counts right too.

sharon barnard Dr. Chen is incredibly knowledgeable and one of the most intelligent doctors who has helped me. He took the time to teach me about my pain and help me understand that more drugs are not in my best interest. Although Dr. Chen is very kind, I do not go to him to get sympathy. He informed me about Pain Reprocessing Therapy which teaches you to perceive pain signals sent to the brain as less threatening. PRT may help to relieve chronic pain I am very grateful to him for telling me about this. Dr. Chen is generous with his time and has exemplary communication skills. He is a a doctor worth knowing.

Debbie Gramberg My boyfriend was trying to get re-established after not going here for 6 months. He tried to set up an appointment to see a pain management doctor. They set him up with Dr. Chen and didn’t inform him that he’s an addiction doctor. Dr. Chen is the most incompetent doctor I’ve ever seen. Not only does he not care about the patients needs. Dr Chen doesn’t care about the patient’s pain needs at all. He doesn’t do that. He called my boyfriend a liar. When asked how long a certain medication lasted for pain he told my boyfriend it didn’t last as long as he said. How the Hell does he know. Each patient is different. Not only did he tell my boyfriend that smoking made you crave sweets. He said to drink Diet Soda which everyone knows is not true because Saccharine is bad for you. This doctor needs his license to practice taken away. I think Advanced Pain Management should tell the patient what kind of doctor they’re setting your appointment up with. We as patients have the right to be told and to refuse the appointment. Dr Chen has made it to where he can’t get medication for the pain. I hope this doctor gets the same treatment when he needs help.

Gavy Giehl STAY AWAY! Why hasnt this dr been reviewed by the Texas board for incompetence and being a total jerk? Never have I ever had the worst bed side manner in my life! *** I WILL NOT be calling you for any future appointments. You KNOW how you treated me and all these other ppl with negative reviews. Dr Mark M. will hear from me and a copy to the State of your lack of medical professionalism. DR. CHEN should not be a practicing Dr in Williamson county.

Dave Johnson Dr Chen is a wonderful Physician. I have been his patient for several years and I am very grateful for the skills and bedside manner he has always shown, his expertise in pain management is second to none. He has always looked out for my best interests as a patient and over the years my life has been greatly improved because of him and his family wonderful nurses. Thank you Dr Chen!