Cara Steadman Update: I have tried to call you for 3 days and you are never there and they don’t know when you will be in. Also there is no office manager who can help me. This is so upsetting. My husband is still sick and good luck ever getting him into a doctor ever again. This is crazy if this is how you run your business….
My husband has been sick for 4 weeks. He never goes to the doctor and this visit didn’t help.
The doctor refused to give him antibiotics or even a steroid injection.
Instead she gave him a prescription for the same thing he has been taking over the counter for 4 weeks and it hasn’t worked. Don’t waste your time going to this place it is a joke. Thanks for nothing we could have just stayed home and saved ourselves $100. Why in the world would someone give you the same medicine that hasn’t worked for 4 weeks and think that would change. Literally blows my mind…
1 /5
Ashley Murphy Needed to get my Husband seen quick to help alleviate some pain he was experiencing. When we walked in we were greeted by Ryan who was upbeat and excited to welcome us in. We were seen and treated quickly. The staff is kind, funny, and professional. I will recommend Atlas to everyone I know for their urgent care needs.
5 /5
Shawna Oakley If I could give negative stars, I would. I was seen for an allergic reaction that was causing serious concern. I was in and out in less than an hour. The services were quick because no one was in there and I now know why. For my allergic reaction I was given 2 shots, pepcid and was given a prescription. The pricing for those services was well over $9,000. Thankfully they were in my network and I have great insurance, but even with that being said, my patient responsibility was still over $2,000. I am no expert on medical expenses but I do not see how 2 shots and 2 pills in less than an hour could cost almost $10,000. I received the bill with a text, email, phone call and another text all in less than 24 hours and they were hounding me for the money. Never again will I go here for services, nor would I ever recommend going here because of the OUTRAGEOUS pricing. If you have money to blow then its a good place to go, but if you are not made of money, STAY FAR AWAY FROM THIS PLACE.
1 /5
Camille Escobedo Dr Hatch and Nurse Shasta and the front desk personnel were all WONDERFUL! They got me in quick and stitched up the laceration in no time at all. They followed up the day after to check on me. I give them a 12 out 10!!!! Definitely would recommend it to anyone who needs to see a doctor ASAP!
5 /5
Erin Willis December 13, 2024
I came into the Altus emergency center in Waxahachie about 4:30 AM because of severe nerve pain in my right hand. I have been having this issue for about five days and I had not slept in about five days. I don’t know if you’ve ever had nerve pain, but it is very intense and nothing really seems to calm it. When I got to the clinic they took me back, I told them that I was seeing a chiropractor and that he thought I had thoracic outlet syndrome and possibly carpal tunnel and that’s what I was being treated for. I had previously had this issue last year in March 20 23 and I had gone to Airrosti and the doctor there is the one that told me that I possibly had thoracic syndrome.
Well, it has returned and I have yet to get an MRI so when the doctor walked in and asked me who told me that I had thoracic outlet syndrome, I explained to him what was going on and he asked me had I had an MRI and I replied back to him No, I had not . He did not look at my hand. He did not look at my shoulder. He put his hands on his hips looked me straight in the face and said well we don’t do that here so I don’t know what you want me to do for you.
I was in shock, and I was already emotional from not sleeping and being in pain for the last five days so I didn’t quite know how to take what he was telling me, he was extremely rude, short in his answers did not make me feel comfortable whatsoever, completely disregarded the fact that I was in extreme pain and that was very clear that I was. He made me feel like I didn’t matter and because I hadn’t had an MRI he made me feel like I wasn’t worth treating because I hadn’t been actually diagnosed.
I cannot believe that a doctor would treat a patient the way that he treated me. If this is how he treats all his patients shame on him, nobody should be made to feel like they don’t matter and that’s exactly how he made me feel. Me and my husband got up and left. I didn’t even stick around to see if he was gonna give me a prescription because he made me feel so terrible.
I will never return to this clinic. I will never recommend this clinic. I would never allow my children to go to this clinic. I’ve written this one off my list.
UPDATE: This places has now sent me a statement for $2400, for the service of placing your hands on your hips looking your patient in the face and telling them I don’t know what you want me to do for you!
1 /5