List 9 Doctor of Medicine (MD) near Richmond, TX (part 3)

Raghda K. Elsayed They are very not understanding. My daughter need an x-ray. I walked in with my 4.5 year old at 3:59. The lady told me it is already 4 pm. We can’t take her. I asked if she knows anyone else who will take an X-ray. She said no. I called to inform her that earlier HWY 6 had backed up traffic, and we will be possibly a minute late if not on time. They were literally moving a house, and I just picked up my child from school. But no empathy was shown or concern. Got the xray completed in minutes at AV imaging on 12920 Univ. Bulv. Suite 600. The office coordinator, was graceful. It was also a $50 copay. Texas Children’s does not care about children.

Zulfiya Hummed I am completely unhappy about this location. The place was recommended by nurse for blood draw of my 1 year old. My negative experience started from the front desk, the lady was very rude and seemed to be irritated every time I asked a question. The blood work was performed by Rosalyn, actually she couldn’t draw blood, also she wore the same gloves, then stopped in the middle of the process with my baby, called up other patient, dis the breathing test and then returned to us, all the time with the same gloves. Later she couldnt figure out the vein and said by baby is chunky. She was playing with her needle while my poor baby was not even moving and just crying. Then Rosalyn took out needle and said if she can try again or I can return later. NO! My child is not an experimental object. Overall I will not come back here ever and do not recommend anyone bringing their babies here for blood work.

Samuel Means Our son briefly went here for physical therapy. Our son has a long history of care with Texas Childrens Hospital and we believe the system has provided us with great care. However I cannot recommend this location with their current practices. Our son was referred to this location by his provider at the long term survivor program at Texas Childrens. He was previously receiving physical therapy at another location. Because of our history we thought going to through one of their providers would be great. At the previous location we were paying a specialist copay for each PT visit. We assumed that simply based on the title of the practice (Texas Childrens Specialty Care) we would be paying the same amount (our specialist copay through BCBS) After 2 visits we had already been billed $1000. When I called to find out what was going on I was informed that they bill as an "outpatient hospital" not a specialist, and that means the cost goes towards my deductible not a copay. Even once the deductible is met, the 20% coinsurance cost would be about 3x what we were previously paying per visit. None of this was explained to us by anyone at the facility, but of course it is on the forms you sign so they cover themselves. Read carefully, and be informed as a patient. This may be a great practice. The providers might be wonderful, and honestly if this had been made clear to us and we chose it as an informed patient we might have thought it to be worth the extra cost. To Texas Childrens Leadership: This practice needs to be corrected. Parents should be made aware of this at the time of scheduling. Because we chose to leave our previous practice thinking we would be billed similarly we lost our spot there. This experience is a singular stain on the long term care our son has received through the Texas Childrens System

Mo Sifuentes This place is ridiculous and apparently do not know what they are doing. They tell patients their insurance is in network and when asked why you’re getting OON billing they want you to jump through hoops to do their job and gather the information for them.

Daritza Despite the miscommunication of having me wait in the lobby for hours instead of prepping me for surgery this place still gets recognized with five stars. Every employee there was friendly, patient, and a great communicator with its patients. It was well structured on how they did things down at the ER (I’m not even sure how with how crowded it was but they managed well). The Registered Nurses assigned to me were very sweet, patient and made me very comfortable. Thank you staff of Memorial Hermann Sugarland and thank you to my surgeon for saving my life.

Zein I called this hospital to follow up because my wife wasn’t feeling well a week after her surgery, and the way I was treated was completely unacceptable. The woman who answered the phone was rude and started yelling at me for no reason. When I told her, *"Dont yell at me,"* she put me on hold without any explanation. I had to hang up and call again, but as soon as she recognized my voice, she immediately put me on hold again. Is this the kind of place we should trust with our loved ones health? What if my wife had been in serious danger? The lack of professionalism and compassion is shocking. I wish I remembered her name, but I know the time I called, and I know my phone number—y’all can trace the call logs. I won’t let this go until I know who this person is because no one with that attitude belongs in healthcare. Patients and their families deserve better.

Ralph Matthew Pidoy I want to thank this hospital for taking care of my moms day surgery. Although checking in, the lady is not that helpful and knowledgeable about the "good estimate" questions and clarifications. Already stressed out for the upcoming procedure my mom just swiped her card. 2 weeks later my mom called MH Billing Department and a very nice, kind and knowledgeable employee named JASMINE R addressed and helped me. All the 5 Stars are for her. Day Surgery isnt that great experience for my mom too but JASMINE R got it all covered. Theres still great in this place and its what i will count. Thank you so much, Ms JASMINE!!!

Antonio Helm This was a review I never thought I would do. My mother’s care home called .08.Oct.23 she was in the ER , that was a week ago. Discharged today . The care extraordinary. Doctors, nurses kept me in the loop. Patient with my daily calls. The facility is spotless, there’s a Starbucks and green areas when you need a break

Matthew Duffy Just had a cardio procedure done here and it was a fantastic experience. The staff are all so professional and friendly and each and every one of them went out of their way to make sure I was comfortable and any questions I had were answered. Things ran right on schedule. I’d definitely return anytime my health requires it!

Mayra Billing: They have a call center and it is hard to get a hold of them. I have requested a UB04 form since September 2024 and it is now March 2025 and I have yet to receive this form. When you ask to get transfer to a manager they send you to their friends/coworkers. When you ask to speak to someone for a follow up or accountability they do not give out names, emails, extensions. They ask you to email their general email account... This whole system does not show any accountability. Nurses: Delivery nurses are wonderful. Truly grateful for their wisdom, knowledge, and empathy. The recovery nurses, they lack empathy and bedside manners. The younger nurses are gossipy. Out of the 8 to 10 nurses only 3/4 of them were great! Doctors: The Doctors here are knowledgeable. ER: They can do better. There was too much office politics going around. I went in there for preeclampsia and the ER team that saw me did not give me additional care ... they called the maternity unit to come pick me up. They did give me medication to drop my blood pressure which was at 209. On another occasion I went to the ER and i had blood withdrawn by a phlebotomist. He was not professional and was on his phone. Overall, I am done with Memorial Hermann. I have given them so many chances and I have reached my breaking point. I am no longer going to give them my business and my good health insurance that I am paying for.

ASMC R East tower sixth floor staff are all absolutely more than exceptional! They really went above and beyond and took amazing care of my dad after his gallbladder surgery. Shout out to Carla, Bree and Ceci for their great bedside manner and good humor. Mia and Maggie the therapy dogs left smiles on our faces for the rest of the day. Can’t say enough great things about that particular unit.

Jess F. As a veteran I am disgusted in the quality of treatment we receive from Medical Staff in the U.S. but more specifically with what I experienced today at Memorial Herman Katy ER! This location is a complete shame. They took my co- payment immediately and yet I was forced to discharged myself with no results due to the rudeness and lack of concern from their staff. This place cannot be a real office of qualified personnel. Please go else where. My care consisted of me sitting up in this chair I posted in the photo the entire time. No privacy whatsoever they sit you all in the same room in agony to look right over you despite you sharing concern. No nurse nor Dr ever discussed my care nor plan of action with me. My chest X ray was taken at 11:21 and those results came back at 11:42 and they sat me for over two hours without sharing despite my request. Thank God I was able to log on and find this because I am honestly still feeling horrible. Choose you and go else where, they don’t care here!

Lina G Cant even review for services. I scheduled a maternity tour that I found on their website and have been sitting in the waiting room for 1 hr. The tour was only supposed to be 1 hr long. The other couples left because of schedules with their kids. We keep asking the nurses for an update, and they keep saying to just keep waiting in the waiting room where they CANT SEE US WAITING. Makes my decision of Memorial Hermann vs Methodist pretty easy. UPDATE: Theresa was great! But many couples were left waiting for an hour without being told to reschedule since the tour began without us. The nurse behind the intercom could have communicated better to say, come in theyre down the hall OR reschedule and dont waste your time waiting. Im fortunate we waited because she gave us a quick tour but the other couple had to leave.

Jillian Boecker We had our son at Memorial Hermann Katy via scheduled induction. The facilities were clean and the staff was friendly. Because of the nature of labor and delivery (most being unscheduled), the rooms were full at our scheduled time. The staff explained and kept communication open while we sat in the waiting room. The labor and delivery room was large and clean, and the nurses were responsive. We loved all the staff that spoke with us. Shout out to Jen, Christine, Tammy, Kierra, and Melissa plus Dr. Sherri and Dr. Adeyekun. Some advice to help have a positive experience for those that will be going here to have a baby: -Bring your own pillows, if you can. -Ask for the Epidural before you actually need it, if there are multiple deliveries happening, because I believe they share an anesthesiologist. This is our first and only baby, and if were blessed with #2, we will be back.

Annie Gildon If I could give no stars I would. The staff in this emergency department were horrible. The nurses, the doctor all unbelievable. I would not recommend anyone bring their child here for anything. Only reason we were at this hospital was because another hospital sent us for my son to be admitted, which he wasn’t. I really felt like my son’s symptoms were dismissed and I pray that what was prescribed works. I have no faith in the doctor that he was seen by and the nurse was awful. Overall our treatment was dismissive and lacked true care and compassion. I have zero faith in the emergency room department at this hospital and would suggest anyone to drive a little further to find a better place to take your child because I would not trust the care delivered at this hospital to anyone. Please they have 2.6 star rating for a reason. Like I said the ONLY reason why we went there was because my son was sent from another hospital because they wouldn’t admit him because he is a minor! Not ever again will I go back to that location, ever!

Rachel Cox I visit Dr. Rosenberg, a pediatric ENT for my concerns with a newborn tongue tie preventing bottle use. Dr. Rosenberg did an excellent job explaining the release procedure along with the benefits and potential side effects, helping me feel empowered to make the best decision for my child. Her staff, particular the medical assistant, were extremely attentive and helpful with our care. Highly recommend!

Spoogy Just wow!!!!!! Been here over 5 hours and still not seen by the doctor yet. (Multiple people got frustrated and left, if my child wasnt this ill, Id do the same. My daughter came in with a fever of 104 and yes they gave her medication at the front, then I waited for 4 hours before going to the lady at the front desk. Then they must have gotten frustrated, they put me in a room in the back, where its almost an hour and still havent seen the doctor. If all I needed was Tylenol, I could have stayed home and administered same. Everyone outside (nurses, doctors, etc.) are outside laughing and having nonchalant conversations while children are here sick. My daughter has a respiratory issue, and her breathing is labored even at this point. This healthCARE system needs revamping and People who ACTUALLY CARE. This is ridiculous!!!! EMERGENCY where?

Amanda Self **Update: TCH reached out to discuss our experience. I truly appreciate the effort. Additionally, please stop using this ER like your personal Dr. The amount of stupid people there for stupid reasons is why the ER was overcrowded. I had, by far, the worst experience I have ever had dealing with a medical facility in my life!!!! If I could give zero stars, I would. The emergency room wait was over 5.5 hours. My very seriously dehydrated daughter wasn’t offered anything even though I watched far less sick kids get offered juice & snacks. I asked staff for juice and they said they would check only to never return & I was there alone so I couldn’t leave her to go get her anything. Then, I was accosted by an officer who wanted me to leave my child alone to talk to me in the hallway with 12 other police officers because my pacing was showing signs of concerning behavior. That’s laughable; of course I’m pacing. My kid is sick and she’s crying in pain and I can’t make the pain go away… I can’t sit still for five minutes (I’m am severely hyper and bubbly), what makes you think I can sit still for six hours? And I was only pacing to walk off my muscles in between wall sits. I was exercising to channel my frustration. Which Is something I do every month at Methodist while my mom receives cancer treatment and I am met with care and concern. I wish I got his badge number so I could make a formal complaint! We finally get to the back only to have the nurse blow, not one but two veins (one in each hand) in my desperately dehydrated and now very distraught child. When I asked them for the ultrasound machine after the first failed attempt, I was ignored. I would like to know why it was necessary to hurt my baby twice, once wasn’t enough? The waiting room was overcrowded and dirty. Please avoid this emergency room at all costs….

Tatyana P. It’s a pediatric ER! Spending 7 hours total at ER it’s crazy. Two hours spent at the room but 5 hours in the waiting area. Not recommended because of the waiting time! The doctors and nurses are very knowledgeable and know how to interact and treat little patients. Please do better about this issue!!!

Cassandra I was at this hospital two days ago with 103 temperature as soon as the doctor heard that I had Ptsd the first thing he said, as I’m not prescribing anything with benzodiazepine, although I didn’t ask for anything he just assumed that that’s what I wanted. I wasn’t given any kind of IV fluids and I had been throwing up. They didn’t check my oxygen level, they hardly checked on me the whole time there I was treated very, very bad So I went back to the ER the next day, the other oakbend Because I felt like I had shortness of breath and the lady at the front Had treated me horribly to I get my PTSD Causes anxiety, but nobody should be treated like this because of mental illness. I have struggled with this my whole life and this is how I get treated from both hospitals. I am truly disgusted by this by the doctor by the lady at the other one and I am going to see it that they are held accountable for their actions.

Kimberly Morales The staff and service was amazing all the way around. Each staff I encountered, including the gentleman for billing, showed compassion and was very informative to me as the patient.

Jimmy Conley I went here because it said it worked with my insurance. I had cut open the end of my toe, and it was too late in the evening to go to an urgent care clinic. They rinsed it with saline and iodine and then said they werent sure what to do. Then, while chewing gum over my cut, they decided they could just cover it with glue and Steri-Strips and wrap my foot in gauze. They took x-rays, and the doctor said it didnt look broken, but they were still going to send it to radiology and charge me for it to be reviewed. They billed four grand for this small adventure, saying I had surgery. I would go anywhere else or just dont go and hope for the best. I have learned my lesson about using this facility. I never even left the triage room, which is really small, and you are packed in with other people who are in respiratory distress and probably going to get you sick. When they were done they made me hop on one foot out the door. It couldnt let me use a wheelchair, I guess. They just said bye and walked off. Edit: When you call the number they are just confused as to why you called. They have no idea. It is just to save face on Google which checks out.

Maria Tolentino This place is no good, I took my mother back in March for gallbladder pain, we arrived at 1am and had my mother waiting in corner seat until beds were available, she was in pain, throwing up and all, they waited to give her a bed until 6am and pain medicine, just for about an hour until she had an ultrasound, just for them to tell us she needs to see a nutritionist. We knew she needed a surgery, but they decided to send my mother home. Not to mention the billing. Horrible service! Don’t go there!

Toh Tan Very painful experience. When we got there ,they asked for my symptoms. My neck was hurting so bad I managed to explain to them . You won’t believe they kept asking the same freaking question knowing so well I couldn’t talk due to the pain in my neck(very inexperienced and inattentive RN ). I was put in the bed the nurse who was assigned to me in an emergency room didn’t know how to find a vain, and the excuse was he is from a different hospital . Really???? Another nurse came in and found the vain and connected all the fluids after drawing blood. You won’t believe they fluid got finish. While I was sleeping ontil it was my wife who got the hospital room to tell them it was done. The doctor after seeing what I was going suggest another test for n illness which i said. No to Immediately They brought my results to say yes i had some bacteria in my neck. And at that very moment i was discharged. They didn’t even spend a second to treat any pain or suffering i was going through. that they couldn’t treat me . But send me to the pharmacy to get antibiotics. And if the pain continues i come back . In my life I have never been this disappointed .

Ella Haag If I could give the ER zreo stars I would. This ER had major issues that ran from sub par care to lack of supplies to lack communication. My mother arrived by ambulance. After being wheeled in they, my mother and the EMS team, were slow to be acknowledged in anyway. They did not have a roller to get her from the gurney to the hospital bed. They did not have pillows. They left the call button out of reach. The doctors tone was combative and belittling. And, they lied to her about the pain medication they were administering. I have no doubt the medical professionals working here are understaffed and under supported. That is not their fault. It is the administration and board that runs this hospital that has driven them to this staggering depraved apathy. Shame on them. However, I do fault the staff for the way they treated my mother. Only one person showed her any kindness and for that person I am extremely grateful.

Mrs. Shanita Brown Labor & Delivery has been phenomenal. From registering to checking in every staff member has been very welcoming and friendly. My nurses for labor and delivery Stephanie King and Nicola were so nice and helpful and I truly thank God for them as they were just super pleasant and seemed to truly love their roles. The anesthesia doctor who performed the epidural was very patient and kind and took great care of me. My doctor Cynthia Rios helped me deliver my healthy baby boy. I had super anxious about my delivery but I prayed for a great experience and for friendly nurses and God truly delivered . I had other nurses as well and they were all very helpful . God Bless all that were involved with my labor , delivery and recovery experience.

poison skye Brought my son for arm pain and nurse practitioner said he had a fracture. Followed up with orthopedist 2 days later (today) and he does NOT have a fracture. The orthopedist said if his arm was really broken, then they never should have splinted his arm straight out like they did as that’s not the protocol for the type of fracture they diagnosed him with. If you’re going to tell me my son broke his arm, at least try to help my baby and wrap it the correct way (bent at a 90 degree angle) so it heals. Was very busy so we were seated in the hallway next to the bathroom, a male nurse was using the bathroom (I could hear him peeing), he flushed the toilet, and immediately walked out without any time for him to wash his hands. Maybe he used his foot to flush after he washed his hands, pleading to God he did that. Another time, 2 years ago I brought my son in, and Dr Randolph was very patronizing and rude to me, almost as if he thought I was dumb and crazy. Do not go here if you want actual help.

Eziz Kulyyev Awful experience! On January 4, 2023, I developed severe abdominal pain due to a gallbladder attack and had to go to the ER. The reception staff wasnt nice at all, didnt care that I was almost dying from pain. She didnt call medical staff for help. So my wife took me to the next ER where I got served much better. I appeal to administration to take actions on this incident, so next time if some one really need help wont be ignored. It happened on January 4th, 2023 between 3pm and 4pm.

farrukh baloch Was very disgusted with how the lady at the front desk was treating my family and i during an emergency. I appreciate the staff and every nurse and doctor and their efforts to help my family in their crisis, but the lady at the front was absolutely horrendous. She was being smart with us, she was trying to be funny at times watching Tik toks to herself and threatens to call security. I understand how critical their job is and when people are panicking or worried it’s hard to calm them down, but there is never a situation where you should try to have them removed when their family member is in critical condition and they are worried sick still being respectful enough. I appreciate each and every person there and how much they tried for my family member, but the lady at the front desk is an embarrassment to the place.