Alonna Neyhart Great experience! My feet were in pretty rough shape when I showed up, but Tony managed to get the callouses off and get them looking good enough for me to wear open-toed shoes. Everyone there was very nice and accommodating!
5 /5
Karen allen My 6 year old daughter and I came for a mani pedi, the service was great. They were very personable. My daughter can be nervous when it comes time to get a pedicure but the pedicurist servicing her made her feel so comfortable. She was talking to my daughter, respecting my daughters request. My daughter wanted her hands to have the opposite color pattern on her feet compared to her hands and that’s exactly what she got! With out any questions, my daughter was even told how great of an idea it was. My daughter was so relaxed she felt comfortable enough to take a NAP! The manicurist continued to do her nails and even after she was done she put the seat back and ensured my daughter was comfortable so that she could continue to sleep. We have gone to places where my daughter felt out of place and like she wasn’t heard, so this meant a lot to her ( I know because she told me) and it means the WORLD to me. Thank you guys for treating her like the princess she is! For me, my nails and toes look awesome, AND I wasn’t up sold on getting things that I didn’t want, like Gel on my toes. My manicurist Linda was very nice, and she didn’t rush! She stayed and completed my services patiently, and I’m very happy with the results. I will see if they stand the test of time, if they do,they have 2 new regulars.
5 /5
Sandra Isaac Terrible customer service and overpriced
The worst nail I have ever gotten. Front desk lady didn’t even try to do anything. I suggested to just put a color on to cover whatever is showing in the nails. The nail lady said next time. Wow, worst experience
1 /5
Audrey Davis Update to the initial review below: The initial review was based lack of customer service to make the effort to pleasing customers and delivering the quality of work deserved for the money spent for service(s). About a month later, I received a 20% text from Majestic Nail Spa and decided to give them another try. When I went to the nail salon; upon checking in the blonde Asian woman asked my name…then asked if I was the one who gave a review on google a month ago. Of course, I stated yes. She was extremely rude and stated that they could not service me because it’s the review I wrote. In other words, they banned me from their salon. I could understand is I was an irate customer who made an unnecessary scene. On the contrary, I quietly stated that I was displeased with my nails and did not force my viewpoint even after being ignored. I left and sat in the car and wrote my review. Upon returning to the salon and being told in front is everyone near, that they could not service me, my respond was, not a problem…and I quietly left.
Most establishment tries to retain their customers and attempt to rectify issues. Not MNS. Be ready to be banned if you leave a negative review.
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This is my 5th visit to the salon. I have not been 100% satisfied as of yet. I continue to come because I’m looking for a permanent
place for nails salon service. On this visit the tech did not file down the dip powder, well at all. The powder is so thick on my nails, and it’s not even, My nail shaped is inconsistent. Some are filed slanted. Whenever I identify an issue with the technician and even management, they just say okay move forward. Never any correction. Never any suggestions. This is my last attempt to make this my permanent nail salon. This salon is too expensive to not receive premium service.
2 /5
Bergen Smith Majestic Nail Spa is my go to! Tony did my pedicure and he did an incredible job—his attention to detail was outstanding, and he truly cared about making sure I was happy with the results. Not only was he skilled, but he was also fun and hospitable, making the entire experience so enjoyable! He even gave a fantastic massage that left me feeling completely refreshed. If you’re looking for top-notch service with a personal touch, I highly recommend asking for Tony. I’ll definitely be coming back!
5 /5