The Best 13 highly rated medical facilities near Beaumont, TX (Page 3)

Sheila MK I had breast surgery because of mammogram findings in June and my experience with Dr Bergal was awful. The day after surgery, I started having complications and she failed to respond properly. My symptoms and complaints were dismissed repeatedly by her and staff. I am a 42 yr old healthy woman. My recovery should have been 1 to 2 weeks not months. Im so thankful for my new breast surgeon in Houston, Tx. After receiving home health care, weekly appointments at wound care center, and wearing a wound vac, I am finally on road to recovery.

Scott Orrenmaa it’s been five years since I had a hernia surgery and I am still in pain five different operations, but I’m still in pain. She cut something she wasn’t supposed to do not go to her.

Cristine This place was very dismissive of my issues. My Dr was changed at the last minute (after surgery was scheduled) because apparently the Dr I had been seeing the last several months was leaving without even informing patients. When they called to reschedule the girl was quite cold about it spouting how it "wasnt their fault." Because of the freeing weather. No, that wasnt their fault but you still need to be compassionate to people, if that wasnt bad enough that same girl scheduled me for a "bad time." Called back to reschedule again and was rude again. This time I broke down ( it is a lot to emotionally and physically prepare yourself for surgery that takes weeks to heal.) I was hysterical, she continued her, I couldnt care less attitude, transferred to another unapologetic women who defended the girls mistakes without any remorse as I am in tears with these people. Finally, surgery day went ok, met my surgeon for the first time, Torres, she was nice. I did like her. She seemed to do great on the surgery too, but follow up care was not great either. They barely have me enough pain meds to make the pain remotely bearable, one refill giving me 1 tylenol 3 with codeine every 8 hours. Good thing I had some stuff left over from giving birth to my last child or I would probably still be in bed. I felt like I was being treated like drug addict or something. Now I finally called to book my own follow up since they hadnt called one time. Hope all is well when I go and I NEVER have to return to this place again. Do yourself a favor and go somewhere else. Even if the drs are good the majority of the office staff is horrible. They really do not seem to care about people here.

Miss U Had an appointment scheduled for 10:15. At 11:30 I went to the front desk to determine how much longer I would have to wait. Response: There is another patient in front of me. Maybe another 20-30 min. So almost two hours of waiting is acceptable, apparently. After questioning I was brought to the back (to finish the wait). Dr. Linda Bergal talked all of maybe five solid minutes about the situation with me to really have reached the conclusion to see another doctor. My time is just as valuable. I cant understand how policies about timeliness and cancellation are enforced on the patient but no regard is given to the doctor about reciprocating the same decency. I could tell the staff was talking about me because when I opened the door everybody got quiet; and thats okay. Hope no one reaps the seeds theyve sown. Sometimes you have to make the drive to get better care.

Stacy Moore Please dont go here if you have breast issues; go straight to a breast specialist! I cant speak for every surgeon employed by them, but the surgeon I saw after being referred due to mammogram and ultrasound findings told me there are "no lymph nodes in your armpit" so the swelling/lump in mine couldnt possibly be related to breast problems (funny because it alarmed the two other doctors who led me to this office due to concerns of lymphoma or breast cancer), and my one swollen breast and non-specific lymph node findings were nothing to worry about. She recommended no biopsies or follow-ups of any kind-- even when I specifically asked about what I should do if the symptoms remained for another few months-- and basically dismissed me as (and made me feel) crazy. I called MD Anderson as soon as I got home, had my test results sent over-- and she was WRONG. I have been advised to file a formal complaint. How can a surgeon not know the lymphatic system? If you decide to go to this office for breast problems and leave feeling more confused and/or uncertain than when you arrived--- GET A SECOND OPINION!!! If you decide to see a surgeon in Beaumont, look up Dr. Peel. He studied at the Mayo Clinic and has some of the best reviews in Beaumont (at the time of my research) and is who I was going to ask to see, but I was referred here by my doctors office the day my results came in (before confirming my surgeon of choice) so I trusted their judgement. BIG mistake on my part! If you still want to go to this office, try to get in with Dr. Torres. I was hoping she was who I would see but, unfortunately, that did not happen. I cant remember the name of the doctor I saw but will update my review with it soon.

Brianna Biggs I was a little scared to come here from all the other reviews but I’m so glad I did. All through my pregnancy the staff here have been amazing. Ms. Natalie Wilson was the best. She would always take her time during each one of my visits to answer any questions me or my husband had. I had a scheduled C-Section a couple days ago and she even took time out of her day to come to the operating room and stand by me while I got my C-Section. You can definitely tell they really care about their patients here. Dr Wengroff did my procedure and he did absolutely amazing! I loved his personality and he’s just such an easy doctor to get along with.

Jessica Hough I have had a wonderful experience here so far with Dr. Wengroff. They have handled my HG wonderfully. He is so nice and takes the time to truly listen and answer my questions. I dont feel like the wait time is unbearable either. I recommend them!

Destiny Hammons If i could give this place 0 stars i would. I’m 29 weeks pregnant im new to Beaumont so i dont know anything around here but these people were recommended i am NOT sure why. I’ve had issues my entire pregnancy and the OB i was seeing Natalie did NOT address the issues and was prescribing me medication before even testing to see what was wrong … i also just got my paperwork of everything because i finally found a different doctor and come to find out it’s no way she was looking at my labs , because she was treating me for something i did not have she gave me fluczanole come to find out that is NOT recommended in pregnancy. Very negligent. It states i received medication and took medication from an urgent care which i did not receive nor take any medication. I’m honestly just really angry because why would you treat a patient like this and treat them for things they DO NOT have. Every appt i sat and waited at least 30 minutes to get called back and sat in the room for another 20 for her to rush through everything. I also visited the hospital attached to cwhbc because i was bleeding and baby they tried to treat me for a whole different patient and put me through a machine pregnant woman are NOT ALLOWED to be in the only reason that didn’t happen is because i asked them what all this was for , they said oh you have an ear infection ?? NO I DONT I’m pregnant and have bleeding. They almost put medication in my iv as well. Not to mention i was there from 8pm to 2 AM WITH NO TREATMENT OR ULTRASOUND to verify is my baby was ok. I could honestly just cry and I’m so angry about this. If you want real care please please please do not go here. They do not care about you or your baby . But they have no issue trying to take your money though. They also have you do urine samples in a paper cup. A PAPER CUP … and write your name with a marker on the cup. I’m disappointed in this place and I’m disappointed in this paperwork i received to find out this OB was not doing her job all i can do is pray to God my baby is fine . I also haven’t had an ultrasound in 3 months , and i had a low lying placenta they never checked to see if it was moving or has shifted. Just… please don’t go here seriously.

Kristin Ross Dr. Wengroff really cares and gave me all the information I needed. He answered my questions and took the time to explain what vitamins and other things I needed. It is worth the long wait times to see him. The nurses and staff here are also really sweet and helpful.

Kyla Collins I’ve been going here for a few years now and I’ve definitely been trying to ignore the bad reviews but I have to say- they are sadly true. I’m one of the former patients, from Ms. Sprott and what they said about her was true from my experience very nice, but short verbal communication and very quick. The office as a whole communication is nonexistent. They don’t have any other ways of communicating except for they’re number and actually going to the clinic, which is why it was disappointing when I couldn’t get my records sent over after moving from Beaumont to Houston. Even before that , I had no communication back from my appointments in July, when I had to do my glucose test- heck! Whenever I was supposed to do my glucose test, I had to reschedule because they didn’t inform me when I had to do the test . I wouldn’t recommend this office because of the lack of care for their patients. They can be nice , when at the office but they seem to not really care for you as much as a patient. Today I just decided that I’m done with trying and accept that I can’t receive any good service from them and I usually don’t even do reviews at all but this was disappointing.

Lady Deana Lewis The nurse that does bloodwork is amazing but the staff belittles you and treats you like you’re stupid. It’s such an important place to be treating people the way they do. Something needs to be done about compassion and the way they speak to patients.

Lea Donaldson They have very slow service. My first visit took two hours to see my doctor that was August 2022. Today I am still waiting to see the Nurse Practitioner because my oncologist forgot to order bloodwork. So the Nurse Practitioner had to request the blood work. I have been waiting for 1 hour and 52 minutes!

Hicks Dunlap I chose Texas Oncology based on references. My doctor in Baytown has been nothing but excellent in finding me the best he can. He wants to do my chemo and radiation at the same time. He suggested I go to their Beaumont location for convenience to me. I saw Dr. Mensah who will be doing my radiation and she was very thorough. At the end of each part, she would ask my wife and me if we had any questions. By the time she got thru, she answered every possible question we could ever have.

Johnny B Damned Dr. Kodali and his nirses are nice but the scheduling staff is extremely rude. 0% compassion. And not a care about inconveniencing you. Making snide comments to you is embarrassing. I’m Looking for another Dr. I’m Not going to be talked to the way she did.

Kyle Lewis Multiple hour waits, tried getting ahold of someone for three weeks leaving multiple messages and when we finally get a call back they talk to us like children and didn’t even bother looking at the records to see we’ve been there and that we were told by the doctor to call back to schedule the next infusions. Going on a month and still nothing even scheduled for the future yet.

Grim Reapaa I was directed here by someone who heard my concern. My mental capacity had reached its limit and I really just wanted to be heard. But if I see doctors and still feel this way, who should I even trust with the answers? Thats when I was told to go to College Street. 3080. Ill admit, after my stay I was surprised to learn that there were Doctors, Science, and Medicine here. About Four, to be precise. It must be due to the age of the facility. The building seems to be very important. In under a week I left feeling practically cured. One of the most painful mental afflictions in the world was not only diagnosed, but put at ease in my own mind. I really want to call these people here miracle workers. If you or someone you love needs help, trust this place.

Jacob Johnson My child got diagnosed with adhd and odd. Was there a week and was still hurting his self there, they just sent him back on his way without finding a solution. He currently takes medication and there electronic system is down so therefore he can’t get his medication and they sent him home with prescription scripts knowing you can’t fill a controlled substance with paper slips it has to be sent electronically. If your child is in need of help do not take them to this facility

Lisa Jackson I’ve seen a counselor twice, paid cash in full both times. Today I get a bill that I owe 287.00 I have no idea what it’s for but it says 60 minutes of counseling at 447.00 per hour??????!!!!!! I was never quoted that!

Brendan Jones BURN THIS PLACE TO THE GROUND Loved one was admitted, bullied by staff and patients, lied to about the duration of their stay, lied to about the rules that they were supposed to follow, kept in a room with a rattling and noisy AC that they couldn’t sleep in (they promised to move my loved one, and didn’t). Treat patients like prisoners, withhold access to water, constantly lie… They gave my loved one raw chicken to eat, at one point. This should be illegal. People should be behind bars for this

Eugenia Zaborowski Took my husband 3 pair of wrangler Jeans out there, when he came home it was 2 pair. Just bought them. His initials are on the inside. Also missing 1 black sock & one grey sock. Had a guy hang up on me. Staff is rude!!! Wont even let you go back in the patients room. Be careful what you send out there. What are they hiding!!!

Shelby Eason This practice has no time for its current patients, much less any new ones. You may have booked an appointment expecting to have your medical questions answered and concerns heard, but you will instead see an upside in whatever medication they first prescribe you, and a lecture about how ineffective any other method might be, even if the current one is not working. They will not work with you to find your problem. You are better off going somewhere else.

Felicia Peacock He is a great dr and knowledgeable ..I have been his patients for over 5 years and he treats me Great..

Lissa McCollum Awesome Dr., Listened about concerns, explained everything to me. Took his time so that I would understand. Very nice, great sense of humor. Made me feel comfortable. The girls in the office were awesome! I cannot say enough good things about Dr Senthilkumar. I highly recommend him.

Trina Chlamon My Father had an appointment recently. The check in was easy. The wait in the actual room was long. Once the Dr was in the room, his bedside was acceptable and medication was prescribed. He had a systemic reaction to one or both the medications. Of course I had him stop taking the medications. (I am a Paramedic and Nurse) Called the office to advise Dr. Kumar of this and there was no call back. Three days later, I called on Friday and the staff is just horrible. Excuses as to why there was no call back. I did kindly advise her that communication is key and that there was not communication of their supposed “callback rules”. Which in my opinion an allergic reaction to a prescribed medication goes to top of the list. YOUR STAFF WILL MAKE OR BREAK YOU! We are moving my Dads care to a different Neurologist! PERIOD!!!!

marisa catherine I was needing to have a nerve conduction done. My primary care doctor sent a referral to this doctor. I looked up the reviews and was very hesitant. My mom told me my grandma saw this doctor and that eased me a little. The lady who called one day was nice to schedule it. I called the next due to going to the emergency room and needing to move my appointment to sooner. The lady answered with “answering service” but it cut out a lot. I figured it was an automated message so I didn’t speak as I was confused. She then said “hello I said answering service” with an attitude. And a very blunt, rude one. As if she was annoyed. I told her “I’m sorry I didn’t hear the first time it was cutting out”. She then said “okay well I said answering service so what can I do for you now” rude. I said “I was calling in regard to getting my appointment reschedule for sooner if available.” She cut me off and then said “ okay we’ll leave a message because they aren’t here yet. Name and number.” I told her “you’re rude” and hung up. I will not be going here. If any place has rude workers, they are bound to be rude to you. I do not feel any confidence in going to this place. And I will not be wanting to give the doctor a chance, as his employee has already made it very clear that I will be treated like garbage. This world needs to do better.

Janie Trahan Came here a handful of times and just went in the other day because I was having some concerns. Karen was very rude, made me feel stupid, did not listen to anything I had to say. She was very loud and made me cry. I have never been treated that way. I paid a $50 copay for nothing because she didn’t do any tests or anything. Just told me there was nothing wrong with me, so now I need to find another doctor that will listen to my concerns. Her poor assistant was very sweet though and so was the case manager.

Jaden Blue I would stay far away from this place. I went in to have a procedure done and the financial screening lady did not do her job at all. She didn’t even get in contact with my insurance company, therefore she said I owed the full price of the procedure upfront. How would you know how much my insurance was going to pay if you never got in contact with anyone. I canceled the appointment because I knew my insurance would cover something. Then she stepped out of her place and told me the procedure is something I “need” because it could lead to cancer. As an administrative employee you have no right to tell someone they to pay for the procedure because if you don’t soon it will lead to cancer. Totally unprofessional I would stay clear of this place.

Vanessa Pina Dr. Rachel was so amazing with my kids, I brought just my 4 month old son in for his checkup but when my daughter started throwing up she made sure to get her checked in right away and checked her as well. When I was attending my daughter she helped me with my son by holding for and caring for him. Hands down one of the best pediatric doctors I’ve ever had!

Emma They dont listen to no concerns you have. They dont make sense at all or respect your wishes. They rude and dont know how to communicate. They think its okay just because they put stuff into MyChart that they dont need to communicate with you. They wont have my service my next pregnancy. Nor with alot more people!!

Kiara Owens terrible experience!! i was referred by a family member so i scheduled an appointment online WEEKS IN ADVANCE! scheduled the appointment for 9:00 am! arrived at 8:40am. checked in, took urine test, filled out paperwork, and waited. and waited and waited!! watched everyone that checked in AFTER me get seen BEFORE me. only time i was called was to take my payment, then was seated to wait again. so i waited and waited. after watching 4 more people that checked in after me get seen before me. even my husband was frustrated and he’s the most patient man i know. went back to the front to see when ill get seen at 10:15 and was asked did i have an appointment like i had just arrived. that was my final straw. asked for my money back and left. i could’ve stayed with the other doctor i was with for all of that. i had questions i was anxious to get answered and i couldn’t even get seen. most unorganized facility ive ever came across. truly disappointing

Paula Elrod DPTt If I could give zero stars, I absolutely would! The front desk staff were decent enough, and the nurse who administered the IV was passable. But oh boy, the nurse in the back was a real gem of rudeness, and the doctor? Lets just say he deserves a medal for misdiagnosing me after I had already played the kidney stone game twice at home before my ER visit. He confidently declared it was just interstitial cystitis—fancy talk for bladder inflammation—despite the fact that my bladder was as quiet as a library. The real drama was happening in my right kidney and flank. I only ventured to the ER after my kidney stone escapades to ensure there weren’t any surprise guests lurking around. I’ve been down this kidney stone road before and know the symptoms like the back of my hand. As a type 1 diabetic with a pancreas transplant, you’d think the doctor might have shown a smidge of curiosity about my medications or medical history. But no, that would be too easy! In my 35 years as a Doctor of Physical Therapy, I’ve never encountered a doctor who skips over medications and past surgeries like they’re just boring trivia. I’ve had 12 surgeries, and let me tell you, kidney stones can turn into a real party crasher if you’re not careful. The doctor spent a whopping 3 minutes arguing that I didn’t have a kidney infection from two weeks ago, insisting it was just bladder inflammation. Apparently, my kidney pain was just a figment of my imagination. Listen, no one—including the ER doctor with his tiny man syndrome and god complex—can figure out my medical history in three minutes flat without asking a single question. I was never asked about my medications or why I take them. They just slapped a “bladder inflammation” label on me—brilliant, right? Yes, the CT scan revealed no more kidney stones, which is precisely why I showed up. The doctor claimed I’d be septic if I had a kidney stone. I’ve seen enough patients and family members over my 58 years to know that passing a kidney stone doesn’t always lead to septic drama. Even first-year residents and LVNs know to ask about medical history and medication reasons. Maybe these two need to experience a kidney stone themselves to truly grasp the pain and aftermath? Perhaps then they’d think twice before making a diagnosis. All I needed was a simple confirmation: no more kidney stones detected.

Janice Fontenot 11/7/2024 @ noon I entered Baptist E.R. with my sister holding me up ( broken left wrist) ; young lady brought wheelchair quickly. Sister went to park. I stayed in line this lady offered to push me when line moved . I knew wrist broken and asked for ice told to wait to window. At first window I gave information and asked for ice ; next window. At second window same thing I gave information;she put armband on me . I asked for ice ; wait til they call you. To give you an idea of how my wrist looked; my left thumb could almost touch the under of my forearm. In other words it was hanging unless my right arm held it like a baby . I can say the room did move fast .By 12:30 -12:45 pm I was back in E.D. Yes ; in your E.D.after x-rays ; a nurse sat me on stretcher in the hallway where I stayed my whole visit. We ( me & sister) saw Dr around 1pm . Where he to,d us what he was going to do to my wrist. Mean time I sat on edge of stretcher and saw everything that happened to everyone that entered E.D. on my side of hall ; 1 death in room next to chair where sister sat ; police picked up man Baptist had as patient earlier and discharged with a hip lock still in ( whose problem; the patient or E.D. ? ) ; then the nurse comes and discharged him . I ask the man if nurse just discharged and gave you a ticket to leave ; can’t you .? Then some male nurse sitting in front of me at desk told me to be quiet and leave it alone. Here’s the funny point after my sister asked 3-4 times for ice the answer was ; we need to find her nurse . My nurse was Chad the male nurse that sat right in front of me for 3 1/2 hours going on 4 hours . Then the Dr didn’t do the procedure of re-setting the wrist; Chad did . Chad had an I.V. stand then sand bags wrapped in tubing equal with a knot in the middle. First the Dr deaden 2 areas on hand / wrist then put my fingers in tubing to hang up on stand. Chad put the sandbags over my left arm lit arm was at 90 % My arm hanged for a while then Chad added more sandbags. My guess is that my hand as there for what felt like 45 minutes. I did finally get an ice bag about 30 minutes - 40 minutes before the procedure. All this time I was in the hallway of your Baptist E.D. / the 3 1/2 - 4 hours they were looking for my nurse - Chad was sitting/rocking with right foot on trash can. He took good care of passing patients.2 cuffed man to my right; then Police walked off to talk / don’t protect others? Yes ; Chad this is my business; if I’m a patient and sitting on stretcher. Not a room not even a curtain. And sister like St E’s ; why I may try them. Usually I like Baptist; maybe we need to look at RN too. The RN who looked for my nurse ;the RN with short answers; the one who looked straight across from desk to me on edge of stretcher.

Tiffany Parker 8 hour wait for labs only for nurse to contradict the doctor. They do not respond to the call button, but will come 3 hours later and just turn it off. After asking the first nurse for an update, she apologized for not checking and two hours later looked me in the eyes from down the hall then quickly disappeared. After two more hours a new nurse explained it was shift change and began asking same questions all over again. The second nurse didn’t know how to read lab results. She guessed at a diagnosis prior to viewing labs or consulting with the doctor. The doctor recommended a liver specialist when all labs were normal. I left so confused and will never return again.

Kishan Patel My grandmother came in because she was confused and had wheezing, they refused to give her a bipap after seeing her PCO2 was 67, the doctor only saw us once and barely did any exam. After that we had to wait for 6 hours, in which the nurse only came in twice. Unbelievably terrible experience. Update: We moves her Methodist in Houston and within a few hours of her being there she was already improving dramatically. These doctors and nurses at Baptist were ready to give up before even doing anything. Please don’t go to this hospital. The level of care you should get from a hospital is no where near acceptable at Baptist.

emily Checked in 5:40am Got a Room 6:30 Saw Nurse at 6:50 mentions shift swap, 8 rolls around we ask for help or estimate.. keep waiting... 8:45 decided to leave and they gave us a thumbs up on our way out. I was very patient and respectful but did not appreciate the lack of help. Dont go unless ur on your death bed or a regular

Breanna Geiger Check in desk and customer service is the worst! They should not be serving our veterans! It makes me sick to think that our veterans receive treatment from these people who think they are better. The doctors are confused and their nurses do everything for them. They go in circles, nobody can figure anything out. You can fill out 3 complaints a day and nobody will see them or cares. I just filled one out today and the front desk lady just left it laying there, even with my personal info on it. I didnt say anything, every patient deserves to read what I wrote! It is despicable.

Timothy Roby Been coming here for 10 years now and have yet to have a bad experience. Not sure why some folks seem to review that they argue with the staff, etc., that’s never been my experience. I schedule my appointments online, then receive a call to verify them. My doctors have always been nice and I’ve never had a negative experience with the staff. I think some folks come here wanting problems, because I don’t see it. Could the wait times for appointments be shorter? Sure, but I’ve never sat there longer than 30 minutes from my scheduled time. If you treat people nice, they usually treat you nice back. If you’re a Veteran that comes in with an attitude every time (I’ve seen it), then yeah, you probably leave reviews about how you were “mistreated”. I came here today 12/23/2024 and a nice woman was walking around handing out Christmas cards to every Veteran in here and offering coffee. This place doesn’t deserve the low rating it has.

Anthony Brandon I have been to several VAs in my life life for treatment some excellent and some not so great but this va is the worst of them all when I moved to Texas 3 years ago I went through the process of showing them the list of all my medications I am on from the previous va in Tennessee all medications are on there. But somehow not all of them wound up in my records. They are very disrespectful to the veterans and are no help when you try to sort out your medications records its one of those situations if youre not their race they ignore you fixing to file a medical malpractice suit against the dr and staff at this va facility.

Sam Beans “BrutalMetalHead” I recently transferred from the VA clinic in Vancouver, Washington. I had always received excellent care at the Washington clinic, but unfortunately, my experience at this new clinic has been very disappointing. They messed up my appointments and the doctors did not seem to care about my well-being. I had to go for an MRI, but it has been over a month now and I still have not received any results. I had to use my wifes medical insurance to see a doctor who actually cares about my health.

Seth Dezan Very unfortunate to have, yet again, another VA clinic that is very forward about not caring for their patients. I am writing this review while on the phone waiting for someone to just answer and its now been north of 20 mins... And whenever someone does answer, its usually some woman that is rude and only cares for your last name and last four of social. Just straight up rude and nor caring. Also, setting up an appointment for mental health they will schedule you 2+ months out. Thats 2 months you will have to wait to get seen for mental health. And when you finally are seen you tell the doctor that its crazy to wait that long but all they do is laugh and say that 2 months is lucky of me because its usually longer.. just sad that vets have to go through this.

tarsha smith It was absolutely terrible! I never was put in a room but in a chair behind a curtain (I was passing a kidney stone this pain is just as bad a labor pain) when they took me to a room to draw blood I was told by one of the staff (I felt like I was gonna throw up)and she said dont do that in here! It took them almost 3 hrs to give me something for the pain not to mention Im a 53 yr old woman with blood pressure issues upon arrival check in pressure was 177/120 never tried to address blood pressure they only checked it twice the whole time now its was high due to pain but blood pressure was still high enough that they should have addressed it! Bathroom was nasty. Also I was in an area where I was sitting behind a nurses room I pressed the button for help no one came until (30-40 min later) I was told we cant see the light! why is it there if yall dont periodically check to see if a patient needs help! What if a patient was having a reaction to meds or going into cardiac arrest and your response is we can’t see that the call button was illuminated Then to the right of me was another door where I can hear the nurses just laughing talking about non work related things so unprofessional. I heard another patient crying due whatever her condition was but I heard a nurse tell her that she was acting childish At no point should a nurse tell a patient that! And when I get this bill I hope it reflects the level I care/service I was given which was POOR! Never was put in a room just this chair and a curtain for hours!!!I have never been to a hospital where they treat u in a hallway which violates hippa rights no level of privacy and this hospital needs to do better

Nancy Angell The parking lot was well lit at night. Security was present so I felt safe. ER was clean and quiet. Staff was attentive; I was examined within 15 minutes. Staff listened to details and quickly intervened. I had treatment, lab results, prescriptions, instructions and out the door in 2 hours with symptoms improved.

Dorothy Norris It was a Monday afternoon and there were a lot of people in there that were sick. The nurses were very nice. The doctor was terrific when I finally got to see him that’s my only negative thing was that I didn’t get to see the doctor until 11 o’clock at night after being there since 2 o’clock the nurses did come in to check on her soon either OK. The outcome was better than I thought of you babe.

Scarrlet Michelle Brought my 6 year old in with RSV and having an active asthma attack. He has suffered with his asthma since he was a year old. They left him in the ER for almost 3 hours coughing and coughing. Jennifer the nurse was rude and has a horrible attitude. We left after waiting for so long. He needed a breathing treatment asap.

Melissa Cornett I sat in ER in pain for several hours and orders had been placed just not administered. I was moved to room and nurse walked off, no way to call for a nurse. Once they realized I was a nurse they did a 180 and were then attentive. Every patient should be treated better, and equally no matter their profession.

Angela Travis My husband almost died at this hospital a few weeks ago!! A nurse was giving him morphine and Ativan every fours hours, and he is in end stage renal on peritoneal dialysis! The bedside nurses are not knowledgeable about dialysis patients and I had to get a patient advocate to hurry and get him transferred to Houston. He went in with peritonitis and breathing just fine, and became unresponsive after she was pushing drugs into him, and had to be placed on a ventilator and moved to ICU!!! The hospital is filthy, and I came into ICU one morning and he was lying in wet sheets!! I am not done with this hospital, when we are able to return home, I will be following up on the promises they made to make change happen!! I witnessed one woman discharging her husband at night due to lack of care, and another Mom being talked to like a dog, while her son was in ICU needing a heart transplant! It stinks of mold in there, and elevators have not been working properly for years!! The younger nurses, when asked to help with just changing sheets, look at you like they are clueless, and have an attitude that those tasks are beneath them!!! HORRIBLE, HORRIFYING, and not how healthcare should be at all!!! If you can make the drive to Hoston Medical Center, get your loved ones there!!

Corey Chance If you want MRSA this is the place to go. Terrible care and this is by far the dirtiest facility we have ever entered. We literally watched MRSA start at 1 end of the hall and made its way down the hallways. Dont waste your time talking. to the charge nurse she is incompetent and rude. Being told a BP 203/179 is not that bad is a joke. If I could give them 0 stars thats exactly what they would get. The state needs to shut this hell hole down!!!

Crystal Lonadier These people, respiratory therapist Doug, Nurse Cristine and Dr Earl Thornill let my husband die because “I was not in his hospital room”. They left it up to me to save my husband. Doug let my husband seize and quit breathing when changing his oxygen mask. Nurse Christine and Dr Earl Thornhill both told me that my husband died because I left his room at 1am in the morning. Please do you and your loved ones a favor and stay as far away as possible from these killers!!! My husband was fine until he was transferred to these negligent people.

Glenn West My wife was here for almost 4 weeks. I have been in many hospital situations in my life but this was the most dreadful experience I have ever had. Most of the nurses here could care less about their patients. They gave my wife a bath at 3:30 am on many occasions. This is the loudest hospital I have ever been in. Communication between staff and doctors is poor. Please avoid this at all cost. This hospital is not to be grouped with St. Elizabeth Hospital as it is a separate facility.

Barbara Jensen My husband was there for 15 days because of kidney failure. The nurses were kind and caring. They were knowledgeable about his condition and accepted the fact he went to the bathroom every hour every night and helped him back in bed each time. The nurse aides were very good about checking on him and keeping him comfortable. The respiratory therapists and physical therapist were also excellent and offered to help with things beyond their scope of responsibilities. Overall Dubuis Hospital exceeded our expectations. The administrator was active seeing all patients were getting the care they needed. It was a positive experience at a time when we were really worried about my husband’s recovery.

Lady Deana Lewis Dr. Lo did an SI fusion and put two pins through my hip. My pain got worse and finally went to a doctor in Houston. He did imaging and discovered that one pin was too far outside of my hip and the other was through my L5 nerve. I’m now in a wheelchair and go through almost unbearable pain and scream and cry everyday. Please go to the Fondren group in Houston. They are amazing!!

Lisa Tristan From the first time I walked in to see Dr. Lo I was given the best care! He has the best bedside manner, and explains so you understand what is going on, and what needs to be done! He is very thorough and covers all the basis! His staff is pleasant and helpful anytime you need them! Shout out to Dr. Lo and Tina T. for all they did to get my Laminectomy approved! And both my experiences at the Spine Tech surgical center were great! The nurses there are kind, and really take good care of you! I highly recommend Dr. Lo! You will love him! Great doctor!

Kyle Lewis My Wife’s (43 years old) has been bed ridden for 2.5 years now, ruined her life. Si joint fusion pins put in wrong and permanently damaged nerves due to the pin rubbing against them. Couldn’t figure out what was wrong until we went to a real doctor in Houston and they were baffled by what he did. Now 6 surgeries later and still unable to fix or even help her 24/7 pain.

Samantha Jefferson Always good to me. Doctor Lo has now done two cervical surgery’s and two surgeries for my epilepsy. I’ve seen him since 2012 i believe. He has never let me down. The office can get sometimes busy there is multiple doctors. But for good doctors this is something that you may find normal. Just be patient if you can. He is a good man and great doctor. His wife is an amazing neurologist which she is my neurologist as well. They also have an office in the Houston area “ Shenandoah “. I wholeheartedly trust him with my life.

Judy Irvin Dr Lo is a wonderful Dr and surgeon. He was my husbands physician/surgeon for several years and we would highly recommend his service. I was in need of a Dr with his skills about one month ago, so I called his office. I asked to make an appt, was transferred me to someone, who took my info, said they would call me back with a time and date, then hung up. A red flag popped for me, but I waited for the call. Needless to say, Im still waiting! The next day I called an Orthopedic office in Lufkin, was given a walk in appt, have been treated, am now on my way to recovery. Dr Los office staff needs to be removed and replaced with some real office workers that know how to deal with the public and the phones. Dr Lo, please take inventory of your staff!! You are too good of a Dr/Surgeon to have your reputation destroyed by your unskilled staff!!!

Rhonda Waguespack I would give a zero if I could. I never received a bill from them because my son has Medicaid. There should be no bill. I did however receive a bill from a collection agency!!!! When I try to give them the information for insurance, they will not take it. This place should be sued and shut down from all the other reviews similar to mine. These people have no conscience and I believe they are commiting insurance fraud.

Trametreah Provost Went to Beaumont Emergency Hospital on June 6 with SEVERE stomach and side pains. Had numerous tests done and labs came back that I was dehydrated and had an infection. Other tests came back inconclusive. Dr. Foutz then decided that I needed to be a direct admit to Memorial Hermann Baptist Hospital with a possibility of appendicitis. BEH is the only Emergency center that I would go for myself and my family. The level of care that I receive there has always been top notch and I am in and out in a timely manner. All of the staff has always been kind and considerate with a great bedside manner. And I always receive a follow up call to check on me. Would definitely recommend!

Amy McFarland My service date was November 2, 2016. It was covered by my insurance at 100%, and Aetna paid the claim on December 12, 2016. Under the same transaction with my payment, Aetna recouped an overpayment from another patient. Bmt Emerg Medcn then sent my bill to collections. It is still there today!! They will not remove it! Aetna has sent the transaction information twice, and I have faxed the information to the collection agency and to Bmt Emerg Medcn. I ask for a supervisor to call me back every time Ive called, but they never do. I have spent over 8 hrs total on the phone over this issue. There is no one to report this to. ???

Jamie Marten Beaumont Emergency Medicine turned over my bill to Collections less than 1 month after the date of service. This was 11 days after my insurance paid their portion. We did not even get the Aetna claims summary by the time this was submitted to Collections. They did not give me a chance to call in and make payments. Is it their practice to ruin peoples credit? Now additional collection fees are added. This is the absolute poorest business practice and customer relations I have ever witnessed.

Candee Wilson I went in complaining of headache, fever, vomiting. I told the nurse and doctor that I had been exposed to 6 people at a wedding 5 days prior that all tested positive for covid. They did a CatScan and gave me Toradol for the headache, which did not even touch the pain. They did not test me for Covid. They sent me home and said I had a migraine .. after taking my insurance to the cleaners after unnecessary testing. I continued to worsen so I went to another testing facility that tested me and confirmed I did indeed have Covid . Beware of this place if you have insurance they will take them to the cleaners . I have put a call into my insurance company telling them to dispute this claim