The Best 14 highly rated medical facilities near Round Rock, TX (Page 3)

Patrick Weidl Dr. Christopher Putney at Family Medicine Associates of Round Rock has been my primary doctor since 2018, and I couldn’t ask for better care. He is attentive, knowledgeable, and always takes the time to listen to my concerns. Over the years, he has truly helped me improve my health and well-being. I’m grateful to have such a dedicated and caring physician.

Joe Lindquist I cant take it anymore! I am done with this doctors office. As many other reviews point out. Things were wonderful when Dr. David was my doctor. He retired 2 years ago and things have gotten worse and worse. This doctors office doesnt treat you like a patient or even a person. All you are to them is a number or even worse, just a pay day. I scheduled an appointment, just so I could get my prescription refilled, a prescription I have been on for 6 years and really dont need a check up on to get my refill. When I got there I was informed that I was there for a physical. I thought odd, but ok. Then when I said i was supposed to be there for a prescription refill, I was told I would have to schedule another appointment for that. Really? Doctor Wong cant spend an extra two minutes to fill my prescription. I declined the physical so I could get my prescription refilled. I will now be finding a new primary care physician and letting anyone who will listen to AVOID this place at all cost.

Ann Marie Boswell The doctor refused to refill my birth control prescription even though he had recently seen me. I was told I needed him to consult with and advise me in a special birth control appointment for a medicine I have taken for 7 years. I also made it clear my prescription was out and it was urgent. I had to scramble to find a new provider immediately so I could get my prescription before it ran out.

Omolara Ajele - Awoyemi Worst people to work with or entrust your healthcare needs. I used their practice for 3 years, and every time I have a doctors visit, I hope that things improve, but all Ive seen is deterioration. For my last 2 annual checkups, they never sent my test results. When I call the office, they have me on hold forever, and eventually, I get sent to voicemail, and theyve never gotten back to me. I liked Dr. Boyd for a while, but Ive also seen him pay less attention to everything and just dismiss whatever you tell him. Im gonna find myself a new practice going forward.

Jackie Cullen I have been a patient of Dr. Boyd for 20 years. He and his staff are excellent. Great communication (fast text response and calls), friendly, and professional.

Allison McClain Baylor, Scott and White is the best hospital I’ve ever used for all of my medical necessities. Their staff are all very attentive and compassionate my sincerest gratuities go out to Yareli, Gina and Connor in ICU. Where I was a person and not a number. Yareli went above and beyond and escorted me to my transportation all the while I felt like a celebrity. She even made me re carpet worth after washing, and braiding my hair that hadn’t seen a brush for some time. Thanks to everyone who took care of me. Allison

Sandra Anderson I couldn’t wait to come to this site to leave a review. I was beyond happy for the care my son received from Dr. Young, leading up to his admission in the hospital. From the receptionist, his nurses and all who cared for him. You have proven to me that I am not just a number. Keep up the good work. Your rewards are in heaven.

Marlo Thomas Great team !From the nurses to the doctors everyone was very professional. And made me feel comfortable. Only reason not five stars is because they give you a time that youre going to have your appointment and of course theres always delays but took a little longer than expected to get to the back.

Advocates For Nurses Scheduled to have a procedure with a specific physician and upon arrival told that provider would not be at that location. I had already taken pre meds and was then told the provider was out at Marble Falls over an hour away. No phone call was sent to inform me that the provider had changed. I had even called because the original cost was $75 and was put in and being asked for me to pay $750. As someone who has worked at this facility and been in healthcare 25 years and not being given information about my care. I have been sent messages via my chart but nothing about changing the provider I chose to perform my procedure. The already anxiety causing if just have a procedure coupled with the staffs outright disregard for patients right.

Jen C The staff is always caring and sympathetic. Scheduling and rescheduling is very easy. Dr. Nihar Patel is very patient and listens to my concerns. Hes the best physician there.

Kyle Ward I think the team is very well intentioned, but getting imaging scheduled is incredibly difficult and frustrating. Even after an appointment is scheduled, It’s not complete. The amount of time spend herding cats is unacceptable and frustrating. It doesn’t help that the portal doesn’t work. Perhaps I can send your office a bill for the amount of time wasted. Do better and own it!

maridee cavalida I am very happy with the care of Dr B Hellerstedt and her staff , nurses and labs. I highly recommend this place and they make you comfortable. I’m glad to have my treatment here. I was in MD Anderson for 20 yrs but it’s too far to be driving every week and doctor visits.

Lori in Austin I come to this location for labs. The lab front desk and blood draw staff are routinely rude. Like people with cancer dont have enough to deal with already? I always say good morning and they generally seem annoyed that people are there. Lexi is among the worst, you can say good morning to her and shell just respond last name?. Would it kill you to maybe smile or say hello back? You can pick at your nails another time. The lab staff isnt much better. Last time I mentioned having the Covid shot and she went on to tell me that I dont need no Covid shot that people are just trying to scare me. What the hell? Do you have no hiring standards at all? Who manages these people?

PONCH CAS Dr. Philip is amazing. Her attention to detail and time she spends with you makes you feel appreciated. Her staff is also very helpful and polite. You can tell this office has pride in what they do and as a patient I always feel welcomed.

Brenda Miles I have been with Dr. Phillips over 10 years. She is a professional Dr. Very knowledgeable. Her staff is the same. I have called with a problem in the early morning, that afternoon I will be in the office. If I need to see someone else, she makes the call. I will recommend Dr. Phillips to anyone looking for a very good Dr. with running a professional practice. Brenda Miles

Alexandra Bruno highly recommend this practice! Dr Phillip is / has been a wonderful MD. I’ve never had to wait more than a few minutes to go back for my appointments which is quite new to me. Both her and her team are always on top of everything and extremely knowledgeable, caring, inviting and welcoming. Kennette At the front desk is sure to put a smile on your face!

Trisha Hunt I was a patient of Dr. Philip at the clinic she worked at previously, and had written a horrible review for that clinic regarding my experience there. I want to make up for it here. Though I still stand by my previous review of the other office, Dr. Philip herself is amazing. She is caring and willing to work with you on any issues you come in with. She will make suggestions for your care, but not make you feel forced that it is the only answer. So for anyone who would prefer to make lifestyle changes, and monitor a situation, she will stand by your decision if it does not put your overall health at risk, and work with you to give you the care you desire. She is so kind and never makes you feel rushed even though you know she is on a schedule. I honestly try to keep my visit as brief as possible because I know she is busy, but she won’t make you feel that way. Also the support staff at this clinic I find to be so kind. I don’t know the girl’s name who normally checks me in, and does my vitals , but she is so sweet. I have had so many times where in medical care I just feel like a number, but here I don’t feel that way at all, I fell like they actually care. I would highly recommend anyone seeking a primary care physician to consider this office. Can I give 10 stars.

Stacy Velasquez Dr Philip is patient, caring and listens to all my concerns. She takes the time to listen to her patients and find alternatives for their care. Love the office staff as well!

Janella Harmon She really enjoyed her stay! The nurse’s was wonderful and amazing!! Shout out on the 3rd floor at Dell’s Children Hospital., Cassie, Charisse, Ellinda, Maddie , Hannah, Forrest, Erica, grace, Cody, Julia, Valeria H. , Yvonne, Valerie yall the best and my number #1 doctor Dr. Patrick Kelley

Angelica Aguilar Always such a great experience, the doctors are so patient, kind, and reassuring, the nurses are super friendly, and child life services are just amazing. The combined difference they make during a difficult time is unmatched. And the small stuffed animals that match the procedure is a genius idea, made my son so happy to have it by his side during both surgeries and after!

Verlisa Bryant First and foremost, I want to thank all the nurses did the surgery on my daughter, and it did turn out well. The upsetting part that I had was her surgery. I arrived at 12:20 PM, And her was supposed to be at two? Shes already prepped for her surgery, but we were left in the room, waiting on her surgery for over an hour and not knowing whats going on. And why are we still waiting? I do understand that doctors get behind on things. Things dont always go as planned, but at least have someone to come in and tell your next patient. Why theyre being delayed? I didnt eat or drink anything the night before. Because of my daughter couldnt I wanted to feel like she did, but anyway, her surgery was supposed to be at 2 PM. We didnt leave the hospital until 6:09 PM. And mind you Her surgery was just a 15 to 20 minute surgery. PS I wasnt even offered cup of water.

Jamie Kennedy We recently moved here and it took quite a long time to get this Neurology Appointment, but it was worth the wait. The team was very kind, listened well, and took plenty of time to review my daughter’s history, asked lots of questions, and made us feel we were in good hands. This is a tall task because my daughter’s previous Neurologist was absolutely AMAZING! I would definitely recommend Dell Children’s Medical Center Neurology Department to anyone!

depots MMB I felt decreased fetal movement when I was 34 weeks pregnant with my second child, who had several genetic defects and was already facing a challenging situation. When I got to the SDU on November 30th, Nurse Karla greeted me with such compassion and held my hand while the team was checking for a heartbeat and finally, movement via ultrasound. It was discovered that my baby had passed away in utero. Nurse Karla was instrumental in my survival over the next 72 hours as I was grieving while giving birth, and eventually, grieving while holding and loving on my child before I had to say goodbye. She felt like family, providing such an exceptional level of care, including being attentive, being a listening ear, holding space for my emotions whatever they may be, and also nursing me back to a healing place as I had gestational hypertension and fever. She explained everything so that there was no confusion, made clear our every option every step of the way, and advocated for us in a way that I have to say she was an absolute Angel for us. She was so sweet with our babygirl, held me while I cried, bathed our daughter with us and chose the best outfit- and she took the most amazing photos of our family in the hardest moments, creating a wonderful album and inviting other programs to consult us regarding all of our wishes and needs. I’ve never known care of that quality in my entire life, even with my firstborn’s birth. Our nurses and care team were exceptional at their jobs, their hearts pure, their energy warm, and they truly saved me from despair during the hardest time of my life, prioritizing my dignity with the upmost respect. Because of them, I’m able to continue on and while I know this grief will be life-long, I will never, ever forget what nurse Karla and the amazing doctors and staff did for me or their incredible kindness.

Samantha Sutton My dad was transferred here from Marble Falls. Once we arrived we werent here for 30 minutes and had people helping us left and right. Everyone was very caring and concerned about my dad and his ongoing situation. Brande M. Was the nurse on staff when we arrived. She was great! Very professional and friendly. She got dad all cleaned up and go doctors in to see us very quickly. Carmelo Otero, Jonathon Calderon, Michael Ladogana were great as well very informative, professional, friendly, & sensitive. Maria A. Was the nurse after Brande and she was great! Very friendly and patient. Sarah L. & Isabel were Very nice, friendly, & attentive. Hazel M. Was a great nurse very understanding and friendly. Darrius C. Came in to help me with my dad I am very grateful for him he was able to give me a much needed break! Neel Shah came in to talk with dad during his confusion after anesthesia and was very patient and kind. Jeffrey F was the wound care nurse and he was AMAZING. very informative and patient with my dad in dressing his wound and oliostomy bag. Gave me alot of information. The ladies in the IR were GREAT. I know the Doctor was busy he was in and out real quick after dropping off consent forms. There was a doctor that asked my dad about DNR right after he got back into the room after his procedure clearly not I the right head space seeing things flying around. He was going to put it in his chart to DNR because dad said yes while on medication. I said please dont do that he is not coherent to be making those kind of decisions. He tried to convince me to do a DNR because dad has cancer and there us no cure. I dont want to put him though that. Other than that this has been the best baylor scott and white weve been to. The security guards ar the entrance of the hospital at 9pm on the 26th were awesome. Very friendly and funny! There are others I didnt mention but I cant remember their names! Please praise the ones I listed!! Were still here so there is alot more people!

James Holman Look I was at the Waco hospital the other day and was admitted and I left because they had to be the worst freaking staff I ever have had when I got to my room. Er was very good ,but not once I got to my room . But Im at this bsw in round Rock and they have been wonderful the whole time I been here. Its sad because one hospital can make all of the same hospitals look bad, but Im so thankful for this staff here. The whole staff here top to bottom needs a raise . Thank you bsw in Round Rock for everything so far to this point. Im still here at the hospital. I was admitted for chronic pancreatitis and idk when Ill get out . But Im not worried now because knock on wood these pple are wonderful.

nic bow I just to give you five stars. Then I got to tell you what those five stars are rating. Im a diabetic diginosed so many times 1 to 2. What stays consistently is little to no help. Further more I medically am curing my self with proof. Im denied service to minimal care because I use cannabis full spectrum both elements. I remain using only night time inslin at low as can be levels. The kicker no doctor here will help based on my cannabis cure working..... Five star best at hiding cures for life threatening illness. Thank you, sign Nicolas A Bowman Cannabis is a cure, except it.

Sandra Freeman First time as a patient here! I have to give kudos to my ER nurse Ms Amy! Didnt get to say Thank You personally! You listen to my pain and personal issue! Thank you to all 3 Shifts! You all made my state Exceptionally! Felt very welcomed and especially, well taken care of. To all the Doctors that watch over my health thank you! Thank you all!

DeAngel Brown Dr. Cheelopalle is amazing. She didnt mind answering any questions we had. Our appt was for 2:15. We were called back by 2:20.

Mildred We’ve been seen by 3 doctors at this location so far Dr.Tran, Dr. Rogers and Dr. Wilkins. And now by our new Dentist Dr. Roopa. Everyone is so kind and welcoming we never have trouble scheduling or rescheduling. Nurses keep track of my baby lab results and the appointments for the referrals we got to the specialists. If you have trouble making an appointment over the phone just use their website or go in person! They’ll be happy to help you. Keep in mind you are not their only patient they have thousands more people! so be KIND and POLITE I promise you will have a better experience than being rude and unkind.

Monique Prince I’ve been going here since my baby was born and we see Dr. Rogers. She’s the sweetest omg! The staff is very helpful. We current receive Medicaid and with my daughter’s application being backed up, they worked with me and gave me information.

Mary Chavez Well we have always had the best of all here.The receptionists are always friendly and helpful .I love the Drs.and the med techs are always courteous.

Ike Os1 Very nice people but truly incompetent. Twice I scheduled an appointment, came in, checked in and waited only for them to tell me they cant give my child the vaccines because they dont have them in stock. One pro tip is to check you can provide a service before the client arrives and waits for an hour.

Pedro Gonzalez Theyll turn down veterans in a heartbeat. After being approved twice consecutively and currently. You get disqualified for them not doing their job.

Sushi Lover I changed my mind for health department today Please visit and meet higher manager who really care about all business here She took time to listen and think about how to solve tother problems and move forward Really appreciate it

Joshua Rico The lady was very nice and polite, very quick to help and get me on my way.

Mafer Rodriguez The worst public health department in Texas, inspectora are absurdly rude, racist and since this is a free and multicultural country, they should know a little but more about what kind of restaurant they’re visiting without insulting with their ignorance the culture of other people! The should get fired.

Cc Bloom Ladies here are always rude and have no compassion. They look at you .... judge you by what you wear ,what you drive... it doesnt matter.. when people are on hard times and their child or grandchild needs wic... they shouldnt always have an attitude..... If you dont love.your job, do yourself a favor ,especially these ladies at mobile clinic...very ugly attitudes !!!!

Laurie Andrews I had a great experience here! Both the techs who took care of me were great.I had an echo and a stress test. They both talked to me and made me feel at ease. I recommend this place for any cardiac testing. As a heath care worker my self (dental) I understand how hard it can be to make someone feel uncomfortable . If you need a payment plan call ahead, use the cost estimate and do your research. They were very accommodating and worked with me and were up front about my options. That made me feel better prepared for my visit. Thank you for taking care of me .

Erica Jackson My son had to have a looper monitor implanted for his heart. We were told that the procedure would occur at 1:30, and that we should be there an hour ahead of the appointment (which we were). An hour after the procedure time, I was told "40 minutes". It was over another hour. They are either overbooked or understaffed. It is obvious that they are more concerned with the payroll than they are for the care of their patients. I worry that this is indicative of a "hospital" (read: a building meant to squeeze blood from a turnip by holding your childs health hostage) that cares far more with keeping costs down, rather than keeping any sort of professional standard high. From start to finish, the lack of professionalism and respect by the doctor and the staff was astounding. Additionally, when trying to give the hospital the chance to correct this foundational disrespect and foundational lack of professionalism, they didnt even see an issue. Because why would they? Were just peasants that should shut up and not complain. Dont bother calling the administration, as it takes DAYS for them to respond, and only if you call back repeatedly. This was the first step in what will likely be a years long diagnosis and treatment plan. This was a MONITOR, not a CURE. My wife and I have decided that, in the interest of our sons health, we will need to cut ties with this facility, and are looking for a more professional/respectful cardiologist. We believe that the lack of has shown that we should expect substandard care from Heart Hospital. You wouldnt hire anyone else that showed up this late and acted like this. Hell, if WE had shown up too late, they would have turned us away and STILL charged us for the appointment.

Chemille X The staff here are nice, but holy heck is the information they send out for appointments WOEFULLY WRONG. So this review is about your appointment information. Our text message reminder AND confirmation for our appointment called this, Heart Hospital of Austin, "Cardio Imaging" - do you have any idea how vague that is? No where does it mention "Heart Hospital of Austin" at all. Like even Google wont help with that vague of a search term of where I am supposed to go in this massive hospital. I was lucky I remembered my moms doctor said it would still be IN/attached to this hospital. I cant imagine folks who arent even told its attached/in THIS hospital. And the phone number for assistance provided in the text message appointment reminder? Also equally abysmal and useless. Its an appointment scheduling phone number. Its not the receptionist of this place. Its an entire separate entity strictly for scheduling appointments only AND those people WFH so they wouldnt even be able to help since they dont know the premises. I had to go back to our cardiologists suite to get the information - thats RIDICULOUS! Girlfriend at the front desk here even tells me that this is a regular occurrence that people cant find them or know where to go. Yall - THAT IS A PROBLEM THAT NEEDS FIXING. How are you - a hospital attachment - ACCESSIBLE if people cant find you? Dont have the name of the place to even Google the number or address? Like thats a huge accessibility liability - for a place attached to a HOSPITAL! Unbelievable that this has been ongoing so long that its a regular occurrence and no one, NOT A ONE, thought oh maybe lets actually provide accurate and useful information in appointment reminders. This is downright shameful. It is not that difficult to provide accurate and useful information for health appointments. Just fix this. I can only imagine how much more difficult this would be for folks without tech-savvy children, those who are disabled, or the elderly.

Paul Norrod Buyer BEWARE. If you get the Heart Saver CT. That is the cost of the SCAN ONLY. You will get a bill later for "reading" the scan which is many times the cost of the scan. This is not communicated in any way before the scan and is deceptive and non-transparent! It is also a cost that should be know upfront and communicated.

Jevon Anderson This hospital saved my husband’s life. He was in town for meetings, and was taken by ambulance from a smaller hospital in Georgetown. The skilled surgeons would not quit until my husband’s life was saved. The nurse to patient ratio was good. He was well taken care of…all the other things, rude intake staff, billing issues, lack of parking and confusing signage, etc pale in comparison by the skill and compassion of the people who gave my husband a new lease on life.

Bill Holder Several medical providers in one building. Limited parking with lots of trees.

Roger Prichard Dr. Tran has been our family physician for about 8 years. We like that she has a strong focus on preventive care. Even so, we have been happy with the acute care as well. Always quick to respond when we need something.

Chris Dr Tran has been my doctor for several years. I always get the best care and the staff is very courteous and professional. My last visit I had blood drawn and Taylor, who is the newest staff member, did such an awesome job at drawing my blood. I always get an appointment within a very reasonable timeframe and I would highly recommend Dr Tran and her staff.

Miranda The front desk staff are always super kind! (Even when I got super lost and showed up so late. WHOOPS) Theyre also so good at taking blood here, and making me feel comfortable, even though I am terrified.

Drew Winton Doctor Tran was very informative and made sure I didn’t have any questions prior to me leaving the practice. She took her time and was very thorough, would highly recommend her services to any patients in the round rock area!

Sarah My husband went here and said he had a good experience with Dr. Tran. Unfortunately, similarly to another review on here, we had a terrible experience with her receptionist Sylvia, who was cold and rude on a phone call where we were just looking to gain some information. She was on speaker phone so both of us could hear her awful phone etiquette. Sylvia was quick to speak over me even after telling her I was trying to ask questions because my husband was feeling dizzy, put me on hold while I was in the middle of a question, and then when I brought this up to her when she got back to the line she said she was going to end the call if we didnt listen to her and stop interrupting (which is precisely what she was doing). Ive never had an experience like this before with a medical receptionist so it really put a bad taste in our mouth, and apparently were not the only ones. Because of her we will never go back there again.

Monique M. The absolute worst medical office experience Ive ever had. Not only did the nurse give me passive aggressive attitude for being late to our very last minute appointment because my kid was very sick and needed to be seen. She also barely prepared my young child, age 6, for the procedure for a covid 19 test - she shoved it up my kids nose with barely a warning, shocking him. Then come to find out they dont have me as a guarantor on my childs account when I should be and to top the whole thing off I was billed HUNDREDS of dollars only to find out the insurance wasnt billed at all. I spent 20 minutes on a call with someone who I could barely understand trying to sort this out. I will NEVER use this office again. The sad part is that our PCP Dr. Christopher Lewis is always great but this is a new office for him and he will now lose me and my child as patients.

Love_ Jazzmine I had an appointment just to get blood drawn. I waited in the room for 45min to see a doctor and she didn’t come in. While I was waiting in the room all I hear on the other side of the door is people laughing and playing. No way a patient should be waiting in a room for 45min just to get blood drawn when they aren’t busy. I walked upfront to the receptionist and they were confused on what took so long. Don’t recommend and will not be returning.

Susan Camacho Changed my PCP to this location, it is easier to get an appt with a Dr than my previous health care provider

Trudy m Dr Chen hates a chronic pain patient taking pain meds. He said that to my face. I should never have been sent to him in the first place. Im not an addict Im a pain patient. I have early onset arthritis all over my body. 30 yrs of pain mgmt. 30 yrs of monthly UAs. I always had my pill counts right too.

sharon barnard Dr. Chen is incredibly knowledgeable and one of the most intelligent doctors who has helped me. He took the time to teach me about my pain and help me understand that more drugs are not in my best interest. Although Dr. Chen is very kind, I do not go to him to get sympathy. He informed me about Pain Reprocessing Therapy which teaches you to perceive pain signals sent to the brain as less threatening. PRT may help to relieve chronic pain I am very grateful to him for telling me about this. Dr. Chen is generous with his time and has exemplary communication skills. He is a a doctor worth knowing.

Debbie Gramberg My boyfriend was trying to get re-established after not going here for 6 months. He tried to set up an appointment to see a pain management doctor. They set him up with Dr. Chen and didn’t inform him that he’s an addiction doctor. Dr. Chen is the most incompetent doctor I’ve ever seen. Not only does he not care about the patients needs. Dr Chen doesn’t care about the patient’s pain needs at all. He doesn’t do that. He called my boyfriend a liar. When asked how long a certain medication lasted for pain he told my boyfriend it didn’t last as long as he said. How the Hell does he know. Each patient is different. Not only did he tell my boyfriend that smoking made you crave sweets. He said to drink Diet Soda which everyone knows is not true because Saccharine is bad for you. This doctor needs his license to practice taken away. I think Advanced Pain Management should tell the patient what kind of doctor they’re setting your appointment up with. We as patients have the right to be told and to refuse the appointment. Dr Chen has made it to where he can’t get medication for the pain. I hope this doctor gets the same treatment when he needs help.

Gavy Giehl STAY AWAY! Why hasnt this dr been reviewed by the Texas board for incompetence and being a total jerk? Never have I ever had the worst bed side manner in my life! *** I WILL NOT be calling you for any future appointments. You KNOW how you treated me and all these other ppl with negative reviews. Dr Mark M. will hear from me and a copy to the State of your lack of medical professionalism. DR. CHEN should not be a practicing Dr in Williamson county.

Dave Johnson Dr Chen is a wonderful Physician. I have been his patient for several years and I am very grateful for the skills and bedside manner he has always shown, his expertise in pain management is second to none. He has always looked out for my best interests as a patient and over the years my life has been greatly improved because of him and his family wonderful nurses. Thank you Dr Chen!