The Best 19 highly rated medical facilities near Houston, TX (Page 2)

Alex Lechuga Is it normal for a patient to recover from surgery in the hallway

Norma Zapeta Excellent hospital, you just have to know which area you should go to and more so for pregnant women, they tend to depend on the severity of one, my premature baby was born here and I can say that it was a top quality service, the nurses and doctors are so kind with both the mother and the babies, more than a month of good service, I recommend it and we must have due respect for each worker in this place.

Ever Mendoza 31 years ago, I was born here at Ben Taub Hospital After this years last 4/27/22 I went to visit for the first time. My mom and I were very happy because I told her one day I came with you inside of your womb, today I am holding your hand. Thank you Ben Taub for all you did for me and mom 31 years ago

Elizabeth S.G Too much waiting time you have to wait more than 7 hours I do not recommend coming here 6 weeks pregnant without eating I had to return home and without any medical results they are inhuman I was there until 3:30 in the morning from 6 in the afternoon.

Ever Mendoza 31 years ago, I was born here at Ben Taub Hospital After this years last 4/27/22 I went to visit for the first time. My mom and I were very happy because I told her one day I came with you inside of your womb, today I am holding your hand. Thank you Ben Taub for all you did for me and mom 31 years ago

Alex Lopez HORRIBLE HOSPITAL NEVER COME HERE, rude staff and disgusting place STAY AWAY! please

Fernando Flores Dr. Vigil has kept me healthy since 2010. Thank you to the Harris Health team for being there to make sure we get the care and medication we need to stay alive even though a good amount of us do not have insurance. I can not express the gratitude I have for all they do. I am alive and healthy thanks to you guys. THANK YOU!

ibiere jumbo This is probably one of the best Harris health clinics. I took my mum there and I was completely blown away by the awesome level of service I received. The people there are so kind, friendly and courteous. From the door, security, nurses and pharmacy. Everyone who meet is smiling at you and being helpful Special shout out to Janese who helped us with all the necessary paperwork, nurse Ingrid , nurse Mary and the wonderful people that work in the pharmacy. God bless you all for all you do. We appreciate every one of you , Thank you!

N J I’ve been dealing with this clinic for almost 10 years. Service was never really good but it was tolerable. Ever since they’ve moved into the new building, you can’t get anyone on the phone. The phone options aren’t updated. I’ve been trying for weeks to get help with my medication because I don’t have the transportation to get down there. I live pretty far away and there’s no public transportation. I’ve reached out through emails, and still didn’t get sufficient help. I finally just had to go through all of the options to get a person. The person that answered the phone was extremely rude. I’m not sure why I’m shocked, they’re always rude there. Luckily I got a hold of a social worker that seemed to actually care and gave me some helpful information. All I can say is, people that have to attend this clinic already have a lot to deal with. It doesn’t help that the staff is rude and don’t care.

Mckeba Williams Ive Never Had a problem with anyone in the building. The staff is always Nice and polight. Plus My Doctor Divya Bhamidipati is very important to me. Her encouragement she gives Mé comes from her heart. She really cares about Mé and My health. I just love her so much. So shout out to her.

Joseph McGlothlin The valet service, Aramark, totaled my mothers car when she went there with my Aunt on September 20th, to take my Aunt to see a doctor on a life threatening condition my aunt has, by driving my mother’s car into a pole. Their sketchy insurance company that they are insured by, Sedgwick, wants to add more damage to my mom’s car and apparently the valet service had three other accidents that day with customers vehicles. My mother was not financially ready to buy a new car. If could give them no stars I would because they deserve no stars. Ernesto was very unsympathetic and did not care.

chapa syl My son has been here at Houston Methodist Hospital Walter Tower MICU for about 3 weeks. Britney K has been Amazing. She is very welcoming. Has Excellent bedside manners. Does and takes her job very serious and is very professional. She is the Epitome of what needs to be in a medical setting/facility. We need more people like her. Thank you Britney and ALL THE NURSES AND AIDES for helping taking care of my son❤️

Ron Wilson A procedure called a TEE in the DeBakey center. Professional, friendly, and efficient. Would not go anywhere except the best.

Jill H Sales I’m blown away at the level of professionalism. Everyone working in this hospital goes above & beyond for patients & guests. Truly gifted doctors & nurses. They’ve taken such great care of my mother. I cannot say enough about the level of care Methodist’s staff has provided us. We stayed in the new Walter Tower. Very pleasant & spacious rooms for a hospital. However, the staff has been most impressive by far. Thank you to everyone at Methodist striving & providing compassion for their patients & guests. Top notch care!

Evans ShaQuria (7AT8) Great facilities. Very clean, masks optional plenty of hand sanitizer at every exit and entrance. Plenty of spots for a quick pick me up. Bathrooms available. Grand piano and statues galore. Valet if necessary.

Alisha Blumenthal I got here for my high risk pregnancy appointments and care and I can honestly say that the staff takes great care of you! My experiences so far being a pregnancy medicaid user, they have fought for my rights and coverage and still continued to care for me despite some things that occured with it. The social workers here also do an incredible job fighting for you and if there is anything extra services you need,they make sure you get them. Felicia and Marcenia social workers are incredible throughout your care with the teams here. If you need to fight a doctor, theyll step up for you. If you are worried about care, dont be. There are good ppl here that will see you through. And apologies if you do not end up getting not the greatest experience.. I cant speak for you and your personal experience , but, I pray the right ppl care for you if you go here! My experience so far has been positive.

Mansour Baban PS. By the way, they still charged me my co-pay, even though they tried to shun me off. This was to be a TeleHealth call. I went into the server and was denied. Their tech support clueless. I said for them to have her please call me. She told me that it’s been 20 minutes and you’re late and need to reschedule. ????? This is what I wrote in frustration and anger honestly. They’ve traded me around 4 times in the last two years. You should be able to some type of small bond or connection with the person that’s psychologically helping you get better I assume, but there was none of that here and it was a if I was just nothing. Dr. Chizo made me feel very comfortable in the first time I met her and I finally felt like someone was going to help me. This may not Apply to you if you do not have some serious psychological issues and need help. I’m diagnosed you could say so I’m just really let down. Honestly it’s destroyed my day I need help and she told me I missed my appointment After 25 minutes ago. I assumed the Dr. Chizo was a kind and caring doctor as she had been the first time I met her. My life has taken many turns and twist and by all means I’m not blaming anyone, but I needed someone to rely on, and I was consistently failed by her and Dr. DeCavedo. Which honestly seem to be more about money and having kickbacks because of this new clinic psych ward, it should say. I’m sure he meant well, but that would’ve made things so much worse for me and because of his rash and quick decisions so that he could get a kickback he invited me to go. Forget all that that’s a mess but I call the office of Dr. Chizo and I had technical problems. I called before the time that my appointment was and they told me 30 minutes later that I was late because there’s just didn’toi work so I had blew a fuse and told him all they had to do is call me. They called me five times I have I have a photo of it Of the calls they made and didn’t say anything. It was a joke to them while I was breaking down then I got a call from Dr. Chizo and she tells me it’s no longer my appointment time at 12:30. My appointment was at 12 I called at 11:47 or 56 whatever it was, I could not get into the account, I just wanna let you know it doesn’t go unnoticed Thanks for being a real doctor and your clan of minions. Thank you I’ve been looking forward to this appointment for about a week and you just brushed me off so real good Dr practice there. Dr. Chizo I guess I was too much for you. Now I’m desperate to find someone that can’t help me that won’t fail me so I’m sure you’ll go on with the rest of your day just fine. The photo shows the 4 times they called to laugh at me? Or something childish and extremely unprofessional. They both share the same office number but this is Chizo department. I’m so disappointed. And without medications.

St Re Im having a very difficult pregnanacy and i feel like these folks are ignoring everything i say im going through. *I* had to advocate for SUPPOSITORY version of a nausea med cause they kept throwing oral meds at me I CANT KEEP DOWN. I told them i waas having difficulty breathing due to a HUGE fibroid pressing against my diaphragm (something they are aware of.) and they told me I needed fluids. FLUIDS. and to go to THEIR emergency department (The bed hurt, and i had almost NO privacy despite being forced into a gown.) STILL CANT BREATHE WELL. Every day feels like im dying and they do nothing! My doctor seems to care, but also seems very limited in what she can do for me. Dont know if its due to the opressive laws put in place thanks to abortion bans or something else, but its really depressing to feel like death is at my doorstep and the doctors do nothing....

Claudia Penney Everyone was super nice! Medical staff was excellent and very helpful and accommodating. Not really impressed with the parking. Stalls are pretty narrow and unfortunately you have to pay for parking. They charge by the hour, which I think is not cool. You are already there having to spend a lot of money on medical appointments and procedures and then they bleed you at the parking lot. It should be free parking or a small amount not like the 15/16 bucks I got charged.

Ginger Sal I’ve been using UT Health Services for more than 25 years. They are very caring, respectful, and professional. Dr. Rutherford is wonderful. She listens carefully and with interest. She responds to all my questions and always offers great suggestions. I definitely recommend this facility!

Ana Landaverde Every staff member we came across were absolutely incredible. Dr. Lee and her colleagues were amazing, consulting with one another to find a solution for my son. They were thorough and careful and kept us informed about everything. I’m very glad with the experience.

Jennifer Elite Dr.Elise and Dr.Priya have been so great and kind since the very beginning. We love Texas children’s hospital and are very appreciative for such a great team. Thank y’all for all y’all do! ❤️

Kyla Carpenter Staff is incredibly rude and have 0 patience or kindness. No phone courtesy and just downright rude. Do better.

Candy Peralez Friendly, helpful. they are great with my son. Dont mind that I take all my kids. The wait time is not too bad. I arrived early, so it took a while. They have valet.. which for me is great. I hate having to find somewhere to park.

Ann Nix When one of my grandsons underwent over 20 hours of surgery over multiple weeks to remove a tumor in his face and neck at Texas Childrens Hospital, the hospital did everything it could to make life easier for us, his parents and his siblings, while keeping him safe. As an urgent patient at Texas Childrens Hospital, my grandson had virtually no wait time for appointments and surgery. His first appointment was within 14 hours after his tumor was discovered in Nacogdoches, Texas. In four weeks, he saw multiple specialists multiple times, was operated on during a holiday weekend, was operated on in the middle of the week, and was never kept waiting for life-saving care. The doctors, at Texas Childrens Hospital, saved his life. The hospital is clean and well-maintained. Valet parking is validated (free) on surgery days. On other days, valet parking was $13. During surgery, there are lounges where the family can get free coffee, tea, and snacks. There is a Ronald McDonald House on site, for discount lodging. Recommended! (Note: My grandson rotated through three separate buildings at Texas Childrens Hospital, but all are connected into one huge medical complex). Update: My grandson Eedan is at Wallace Tower, for a follow-up appointment at Ophthalmology. As usual, the staff was fantastic, and the building was clean. Update: I am at the Wallace Tower again this morning, with two grandchildren for two appointments. The line for the COVID screening questions, to be told "no weapons in the building", to get masks and to get wristbands are extremely long and unnecessary. Its frustrating to wait in line with people who 99.9-percent of the time never wear masks and who wouldnt report any COVID symptoms or weapons on their person, which would keep them from getting necessary medical care, to enter the building. If Texas Childrens Hospital insists on throwing up this additional barrier to prompt medical care, they need to have more than two people processing patients and their families when the line wraps around the lobby. Note: If you are not the parent or legal guardian of a minor, Texas Childrens Hospital now requires a separate dated note, from a parent or legal guardian, for every appointment, whether or not the original note says that its in effect until revoked.

Karina Salazar Seen by: Dr. Telufusi I went in today around 5:30pm and was greeted by Tony and a young lady (I didnt get her name). They were both extremely helpful and made the sign in process fairly easy for me. I only waited about 10 minutes before being called in to be seen. The staff in the back were also extremely nice and friendly. The staff and Doctor had so much patience with me and were very considerate. I will definitely be back if Im not feeling good! I was well taken care of. Thank you, Dr. Telufusi

Herrera Fher “Fher” I went in with what I suspect is a middle ear infection, loss of hearing, vertigo, and of course pain, was perfunctory seen by a nurse practitioner who told me she could do nothing for me because I was in pain! (Well, duh!, thats what brought me to the clinic in the first place) and just referred me to the countys audiology clinic, a specialty facility that does not even bother to answer the phone, those places wont even consider seeing you for weeks on end, then she didnt even address the pain issue, let alone the infection part of it, plus she gave me a wrong number for the aforementioned clinic, I had to find it from Google, and then they have not seen fit to even pick up the phone, in the end I ended up being charged for just being shooed away from their clinic still in pain, broke from having shelled out $120.00, and still with what I suspect is a middle ear infection, smh. if you guys are gonna be in this medical business at least address peoples health concerns, a referral to a specialist can be self-obtained, sick people need attention, not an index finger pointing elsewhere.

R Williams Omg I wish you had the option to leave zero stars . Sylvia was so rude to me . I arrived at 6:33 and the office closes at 8 . She said they couldn’t take me after I showed proof that I called the Kelley clinic and they told me to come here cause my ears were ringing and that needed to be checked and couldn’t be done through a virtual visit. She was very aggressive and I had my 11 yr old daughter with me . After I pointed to my daughter and asked her to calm down she was still irate . Unnecessary and unacceptable we don’t need people like this when you’re ill looking for help

marnita hinton I arrived at the Monroe clinic feeling horrible. When they called me in to see the doctor it was worth the wait. The staff was so polite and helpful including the cleaning staff. The doctor was in the room waiting on me (Wow). The doctor evaluated me and wrote her notes into the database and told me what was going on with my health. The nurse treated me with medicine and the upmost respect, communication was great and patient . The doctor was very professional, knowledgeable and geourse. I recommend the Monroe walk in Clinic to anyone who is affiliated with Harris health.

m nalazon Dr. Susie Nguyen is the best!!! I can really feel that she cares. She spends the time to examine my mother carefully as if she is the only patient that she has to see. She listens well and addresses all concern that my mother has. I really trust her and hope that she remains to be my mother’s primary doctor.

C H So, I have only seen the NP & not the Dr so far but, I am perfectly happy with Tram. She always LISTENS to me as it relates to my care, empathetic and dead on with her care plan. On occasions that I have called, she always responds and helps me and this suits perfectly. I pray she returns after her leave and I highly recommend. It can be difficult finding the good doctors amongst the sea of self proclaimed gods & pill pushers in Houston.

Tan Pham My staff and myself called to this office 10+ times trying to get either medical clearance form (faxed the day before) filled out or verbal clearance. Our 83 years old mutual patient was in dental chair with pain and needed extractions. Our calls kept getting transferred and hung up. Then the staff there said that her doctor was busy and he will answer at the end of the day???? What kind of medical office is this? I have never experienced such an irresponsible office like this. I have family members coming to this office too and I was told the doctors are good, but obviously their staff are NOT. If this continues, I will report to medical state board because this is very dangerous to patients.

DL W Good service, can often get an appt same week I call. When sick, I able to get an appt in one day. But, for female physical without gel for a patient with a dryness health issue is just mean. Dr. S. Nguyen would not use exam gel even though I asked for it. The gel was used by my previous favorite gyno/ob always used gel. Never again will I have a female perform a gyno exam. Dr. S. Nguyen is great for all other exams and illnesses. Her nurse practitioner is also great.

greg norris Dr. Nguyen has taken care of me for 8-9 years and listens to what your saying. He is the only doctor to get my internals function correctly. He also knows that recovering cancer have special needs and accommodations. I would recommend his practice to anyone asking.

Justin Norman Very experienced Doctors and Nursing staff. Staff very friendly and helpful. They have Volunteers willing to help navigate the center which was helpful. I see why it’s considered the best cancer center in the world. Traveling from Charlotte NC to receive the best treatment for my wife.

Rick Shaikh My dad recently passed away while under the care of MD Anderson. He was diagnosed with bladder cancer a little over a year ago and had his bladder removed, which means he needed a urostomy bag. Even though that can seriously impact someones quality of life, my dad was always in good spirits and didnt let it bother him. About a year later, a mass was discovered near his colon. The doctors and PAs at MD Anderson took a biopsy and said the results showed no cancerous cells. Turns out they didnt do the procedure correctly and only tested one side of the mass. When they took another biopsy, they discovered that it was indeed cancerous. But we lost a couple weeks in that process. If they had done their jobs correctly, they wouldve found it sooner. My dad sent multiple messages through myChart complaining of pain and asking to see the actual doctor, but was ignored and dismissed by the PA assigned to him over and over again, losing valuable time for treatment. It took over a month from the time the cancer was discovered to when he actually got an appointment to see someone, and it still wasnt the doctor. What kind of hospital would delay the treatment of cancer for that long!? Especially "the best cancer center in the world". The mass continued to cause pain and grow abnormally fast (from 4cm to 12cm in 1 week) for my dad for weeks and no one there seemed to care. He had 1 chemo treatment, which wouldve been delayed 3 weeks had it not been for my family demanding to have it moved up. Some side effects of that chemo caused him to be rushed to the ER, where they kept him overnight. They then said he needed an enema, which did nothing to help his situation because the mass was pinching his colon closed. In fact, it made everything worse because it caused serious distention in his stomach, which obviously caused even more pain, and they needed to perform an emergency colostomy to relieve the gas build up. This meant my dad now had a urostomy bag AND a colostomy bag! Pretty rare to have both. But even still, my dad remained in good spirits and even joked about it. The next morning, was when everything went to sh"t. They asked him to stand up and walk around the room, but within a minute, he collapsed. And he never got back up. My brother witnessed the whole thing. They emergency team on staff took there sweet ass time to get there, over 10 minutes!! And werent able to revive him. Again, a hospital of this caliber should have more of a sense of urgency, but they didnt care. He died on Tuesday, December 3, 2024. I saw him laying there, lifeless. It was the worst day of my life. Ill never forget it. My dad was a loving husband, father, grandfather, and brother. He was an engineer by trade, but also an artist, singer, writer, handyman, car enthusiast, movie buff, and just an amazing man that the world was lucky enough to experience. MD Anderson has ads on TV and radio touting themselves as having the most compassionate staff and great communication between departments...all bullshit*t. No one knows what the other dept is doing and they must all be immune to the struggles of their patients because they just dont care. At least not enough to save their lives. And on top of all that, they charge hundreds of thousands of dollars for sub-par treatment. They need to be held accountable for their lack of care and treatment for their patients. Something needs to be done to correct this flawed healthcare system. Not just at MD but all over the country. My family is trying to help correct this system. And if anyone else out there has had a similar story, I hope that youll join us. https://patientsforchange.com/ Love you so much Dad. Miss you everyday ❤️❤️❤️

Barb McBride I’ve been going to MD Anderson since my first surgery bin 2017. Five surgeries and almost 8 years later, I still feel like they are the best and have always taken great care of me. I highly recommend this excellent medical center!

Seema Amir On 3rd Dec, 2024 my brother passed away due to an unforgivable failure in care, the blatant negligence and refusal to provide the necessary medical attention by the medical staff of MD Anderson. I feel compelled to share my family’s devastating experience with MD Anderson in hopes that no other family will have to endure the pain and heartbreak that we’ve suffered. We trusted MD Anderson and what should have been a place of healing became a nightmare when errors and a lack of urgency led to a series of preventable complications. Despite clear signs that my brother needed urgent attention , doctors and staff of MD Anderson failed to act swiftly and appropriately and our requests for urgent help and prompt action fell on deaf ears with little regard for my brothers well being. Simple protocols were ignored resulting in his untimely passing. What makes this even harder to accept is the fact that, had the hospital taken the necessary steps or followed the right procedures, my brother might still be with us today. Instead, we are left with an irreplaceable loss and unanswered questions. The hospitals indifference to the situation and their refusal to take full responsibility has only added to our grief. It is difficult to find words for how heartbroken and betrayed we feel. I would strongly advise anyone considering MD Anderson for care to think twice. No one should ever be subjected to this level of negligence and lack of empathy. This is not a place you can trust with the life of a loved one. My heart breaks for anyone who goes through the same experience at this hospital. I strongly advise seeking care elsewhere, where your loved ones’ health and dignity will be treated with the respect they deserve. I can only hope that the hospital acknowledges the damage they’ve caused and takes accountability for the devastating consequences of their actions. My brother deserved better.

Daniel Rodriguez My sister had Day surgery on her knee, the nurse told us in the prep area that it had been sold and it was seveaverly short staffed plus their elevators were not working. Me and another sister had to walk siz flights of stairs. Iam a heart patient myself it was horrible thru and thru.

Haley Lopez Do NOT under any circumstances go to this place if you know what is good for you and your loved ones in times of need. Please. After my boyfriend tore his Achilles, I frantically searched for an ER on a Sunday morning to take him to. Google maps showed this as open and available. I parked and noticed a man in the parking lot poking at tires on a white truck I did not think anything of it at the time. I was appalled when I arrived, ran inside to find NO ONE. Not a single soul in sight, no one at the desk! I yelled “Hello?!” a bunch, walked around to see if cameras would pick me up, thinking surely someone would see me and nothing. It was empty, silent, and eerie. Then as I gave up and walked back out the way I came to the parking lot, that man was walking in. I could not tell if he worked there or not (was not wearing any credentials) so I asked “Do you work here?” He said yes... I said that I am in need of emergency services. He says “Oh we are closed, Put Memorial Hermann into your maps and go up the road.” This man had to have seen me running inside. This man could have told me “We’re closed” in the parking lot. I was in a panic and this could have greatly helped me. I’m sorry- but WHAT THE ?! If this is in fact actually closed, close your freaking doors and put closed on Google maps!!! Absolutely insane that a literal HOSPITAL with an ER is just ~closed~ when human beings expect you (of all places) to be open and ready to help a medical emergency. I do NOT want that feeling to happen to ANYONE ELSE because it was the worst possible feeling in the world. Do better and fix this.

Steven Hernandez I had the worst service at this ER by the ER Dr. Canchola who looked as though I had severely inconvenienced him by showing up to the ER on a recommendation from my virtual nurse to go to an ER within the hour. I had been experiencing some sever side effects from medication for an infection to which I brought with me but Dr. Canchola dismissed my Doctors diagnosis and my description of symptoms almost immediately! His reasoning behind his immediate diagnosis was that none of the medicine I was taking could cause any of the side effects I described. I tried to explain that the medication under the side effects description from the pharmacist showed those same exact symptoms but he decided that there was NO WAY that medicine would make me feel that way. His final diagnosis was that I was under too much stress and needed a nap..... I paid MONEY for a medically trained Dr. To tell me Im stressed and need to nap!!! I find it VERY difficult to save money in todays economy and emergencies almost feel like they need to be scheduled in order for people to afford but in this case! I have never felt so wronged and robbed for my hard earned money for a moment that I needed help. Im very glad that I did not die that night but i can guarantee you it was not by the care provided by this ER or Dr. Canchola! I will never return and will tell everyone I know and just meet to save themselves time and money. Honestly the rest of the staff was very nice and seemed to care but were not very informed.

Lisa Wolff Very disappointed! This was a follow up surgery for my son. They verified insurance, and collected 2300.00 which we were told was our portion of the surgery less anesthesia. Almost one year later we start receiving large bills for the surgery. We contacted them, and were told that it was out of network. We were never told this, so that we would have the option of proceeding with surgery. At the time of service, No surprise Act was in effect. We never signed anything saying that we were aware. We should have called the insurance, but working in medical myself, we always verify insurance first and let the patient know up front the costs. We tried to resolve this, but they only want to set up a payment plan. This is a terrible way to do business!

carol e johnson Exceptional care, happy staff spreads sunshine with their positive attitudes. I have been in 4 different nursing facilities. Not one of them can compare to PAM, although N Houston Transitional Care is good, it cannot come close to PAM♡ I look forward to recommending it to the over 55 group at Heights House where we have 10 floors, 150 apts. Thanks, PAM

amiri z all these bad reviews are shocking me and I hate that these women had that experience. Because my experience last fall giving birth to my first child was AMAZING. Every nurse I had was so nice and supportive I literally owe them my life. The nurse that basically delivered my baby was wonderful. She was a young black woman and she took very good care of me.

bhavik desai I had an amazing experience at St. Joseph, maternity hospital during the birth of my baby. From the moment we arrived, the entire staff made us feel cared for and supported. The doctors, nurses, and everyone involved were not only professional but also incredibly kind and attentive, making my first-time delivery smooth and stress-free. The facility was clean, well-equipped, and comforting, which added to the positive experience. I’m beyond grateful for the exceptional care we received and would highly recommend this hospital to any expecting parents!

klarissa 3 I gave birth here in January 2023. The staff was okay but they had me wait to have my baby till the doctor was in the room. Then, the doctor yelled at me to stop screaming when I was minutes or seconds away from having my baby. I wanted to give birth on my hands and knees because that is proven to be a better position to give birth in than lying on your back. Nurse said no. Honestly, looking back I shouldn’t have listened. Also, pretty sure one of the nurses took my baby at night and fed him formula when I specially said I was breastfeeding only. It was some middle aged white woman. I wouldn’t recommend giving birth here.

Lynda Salinas I am deeply saddened as I write this review due to how excited I was to have my baby here. This is the exact hospital I was born at as well as where I had my first born but boy how times have definitely changed and I’m assuming a lot has to do with the hospital being bought out and under new management. I was please with the clinic as Ms. Sandra always made me feel heard and comforted but come down to the actual hospital and you can just forget about it. I was sent home twice this week even though I was having severe cold and flu symptoms at 37 weeks of which weren’t getting any better with their recommendations, I was even sent home one time with absolutely no medication administered to at least try to help alleviate some of the horrible aches and pains I was in. I finally came in after completely passing out and fainting at home which I knew couldn’t be good for baby this far along as I stated I’m literally already 37 weeks. It took for me to get to that point and have difficulty with my breathing for them to finally admit me and get my C-section pushed up from Monday to today being Friday and here I am feeling dizzy, weak, nauseous, and with an excruciating headache all because I was placed on NPO after midnight since supposedly the surgery was scheduled for this morning originally at 10-10:30 then they said possibly around 11 or 12 and now they don’t have a time because apparently they don’t have enough staffing. Mind you my husband and I already made a payment as that’s the first thing they definitely did was contact me to let me know what my out of pocket cost would be, I wish I would’ve just listened to my brother and gone to TX Children’s like he did to have his baby. I did not know how horrible St Joseph has become and I’m extremely disappointed among other feelings of discomfort from being at this place and now literally just found out my surgery has been moved to tomorrow. Beyond over this place!

Shermona Harvey I had my baby here Oct 2023 because my amazing Doctor Cadambi delivers here. But I wish it could have been elsewhere. The nurses on the Labor & Delivery floor are rude & careless, specifically nurse Michelle who basically argued with my baby’s dad over his concerns/questions on why a machine kept beeping saying there were bubbles in my IV. Nurse Mae who immediately started her shift & checked my cervix against my doctor’s wishes (bc she was on her way) and who was rude to my doctor and me. How are you checking my cervix when my doctor was on the way to do so, yet I’m on bloodied bedding and in pain? That should be your priority as a nurse. She made me so uncomfortable and said “if you don’t dilate completely in the next two hours you’re getting a c-section and it is what what it is” after me expressing being nervous about having my first child via C-section. She also asked if my child’s father was my dad, which I felt was a silly question. I was so fed up that I called the charge nurse to replace my care team. The nurse Ashley (I forget the other) immediately came in and showed care and concern. They changed my bedding which hadn’t been done in hours. And suggested some other positions to induce dilation since I’d been at 4 cm for 15 hrs or so and couldn’t move much since I had already received and epidural. The overnight Nurse Ariel, I must add was also very sweet and I was hoping to have my baby on her shift. Once I had my baby and was moved upstairs to the postpartum floor I was treated much better. My only complaint there is I had my baby at noon and he didnt get to my room until 5pm, even with my mom and the father being there. It really annoys me to this day that we were separated for so long. Moments that can never be replaced. If I can help it I won’t have any further babies here.

chernika lipscomb I have been a patient here for two weeks and my experience here has been phenomenal. My care team has been making sure I have everything I need. My wound care nurse Courtney made sure my wound was clean daily to be sure that it didnt become infected again. The supervisors here are also making sure the nurses are doing what theyre supposed to be doing and the nurses, for the most part, was very friendly and efficient. The staff here are friendly and attentive. I recommend this place and I give it a solid 9/10. P.S Special thanks to my nurses Ms Lenora, Ms Jasmine, and Ms Beverly who were very attentive and made sure I had everything I needed.

jasmine lewis I wanna share my experience about Vibra Hospital of Houston. I had an excellent experience during my 4 day orientation. The entire staff was nice and friendly. Our HR Anthony was very welcoming and so was our CCO Katina. It’s refreshing to come across in entire staff that is welcoming and ready to have new employees on the team. Thank you again for this gracious welcome.

Kaysone Sengvong Stacy, Jayla, Juliana, Samantha were great nurses and took good care of my spouse of 42 years of life. Respiratory therapist was very knowledgeable in Respiratory care, who were George, Zachary, David they were very kind. My husband smiles when they come in the room. I recommend Vibra if I ever need long-term care.

Robert Burns We enjoyed our stay at Vibra, the rehabilitation services Brittany, RT did a great job getting me up daily. Nurses took good care of me and encouraged and motivate me to continue to improve. I was always updated on my care.

Rosie Z I enjoyed my stay at Vibra, my room was clean and EVS staff was friendly. I love my morning nurses they helped me. My therapists Bill, Brittany and Crystal were very nice. If I need long term care I would return to Vibra.

Julie Burlew My son had surgery at CHI Baylor St. Lukes Mc Nair campus on 9/27/24. The medical care at CHI Baylor St Lukes is excellent but the outsourced billing department boarders on unethical. We prepaid our co pay for surgery and we were charged excess of $1911.45. It was reported on My Chart a refund was due on 11/5/24. Blue Cross Blue Shield paid this claim on 10/16/24. I have spent hours on phone and multiple phone calls attempting to get a consistent answer on when I will receive my refund. I have personally gone to billing office representative at the McNair campus. I have placed a complaint at Patient Relations office. I have called the corporate outsourced billing office and still waiting for my refund check. I called the corporate Ethics line and individual took a report and told me to expect a call by January 27, 2025 . I guarantee you that if I owed this much money to CHI Baylor St. Lukes and my account was this delinquent I would have been long sent to collections long ago. It is such a shame that an organization with such outstanding medical care will not treat patients with same respect when it comes to their financial services. I doubt this review will receive a response. But if someone at CHI Baylor St Lukes reads this you can contact me at 650 773 2979.

VH I really liked my experience here while going through my health issue. My doctor (Dr. Claire Hoppenot) is very professional, and performed my surgery excellently. I like her professionalism, kindness, and calm demeanor. I came from Houston Methodist because they were price gouging the cost of the surgery so my medical cost sharing plan (Sedera) was not going to cover it, because they only cover fair pricing. Savvos, which is a company Sedera works with to find fair pricing for members, found Dr. Hoppenot and Baylor St. Lukes which offered fair pricing. I was able to get my surgery at an excellent facility that cares with an excellent doctor that cares as well. I see St. Lukes as a facility that cares now and is not part of the problem, unlike the other hospital and their price gouging.

Kenny Phan Thank you for taking care of my ill father. Patient care was amazing, he was always being checked on by staff during his time in the ER and when he was admitted. Doctors and nurses made sure he was comfortable, and was working with Houston Methodist to get his medical documents, since he didnt receive the same care, due to not accepting his insurance when told they did. After along struggle doctors got hold of the medical documents that were being withheld, and started treatment immediately. Got referred to a specialist that is very professional. Took the time to explain and answer all questions, and the treatment duration. Amazing hospital and staff.

M Han To Whom It May Concern, I am writing to express my frustration and dissatisfaction with the insurance and referral verification department at Baylor. My experiences with this department have consistently been negative and unprofessional, to the point where it has severely impacted my ability to trust the efficiency of your institution. Each time I have an appointment, it becomes a major ordeal due to the inadequacies in your verification processes. Here are the key issues I have faced: 1. Incorrect Insurance Status: Today, I received a call from someone in your department claiming my insurance was inactive. I immediately contacted my insurance provider, who confirmed that my insurance is active. When I attempted to call the representative back, the callback number she provided was invalid. After spending 15 minutes navigating your phone tree, I finally reached her, only for her to ask me for the phone number of my insurance provider. How does your department not have the contact information for major insurance companies when this is their sole responsibility? 2. Repeated Verifications with No Resolution: On a previous occasion, two different people from your team contacted me before a procedure to verify my insurance, and both confirmed that it was active. Yet, when I arrived for the procedure, I was informed that my insurance had not been verified. This caused unnecessary delays, forcing me to wait two extra hours while my doctor saw another patient in my appointment slot. These repeated instances of inefficiency and lack of professionalism are unacceptable. It is clear that the current processes—or the individuals responsible—are failing to meet basic expectations. Your department’s inability to perform its core function is not only inconvenient but also adds undue stress during an already challenging time for patients. After my next procedure, I will no longer seek care at Baylor. I strongly urge you to evaluate the operations of your insurance and referral verification department and make the necessary changes to ensure that other patients do not endure the same frustrating experiences. Thank you for your attention to this matter. I hope this feedback leads to significant changes.

Christian Klett I hope to leave a great review after surgery! I wanted to come back and explain after thinking about it all and it was a miscommunication on probably both our parts, mine included!

maria estrada A pleasant experience at the LBJ ER. I came to the ER due a lot of pain. The nurses and other staff were very respectful and efficient at treating me. The triage nurse Christine did a great job of helping me get the medical help I needed. Wait time was very fast and efficient. I really love their triage system. Would recommend this ER to anyone in need of medical help

Myra Gill Feb. 4, 2025: Had to be taken to LBJ By EMT Ambulance My whole right side was numb. Everyone Nurses, Doctors, Techs were very nice and respectful I had a light stroke. My journey began in the ER, Critical Care, Physical therapy, nutritionist and then the Stroke Ward 2nd floor. Had to have CT Scan, MRI on my head and Ultra Sound of Heart, Blood Work usual stuff for stroke. Everything was explained to me and answered all my questions and took very good care of me. Very attentive. Thank you all so much you made what was expected to be a stressful situation much more relaxing. I was able to go home on Thursday Feb. 6, 2025. I showed improvement every day while in the hospital. Now my Recovery Phase begins

heath heath Some of their security guards could use a lesson in being more helpful towards the elderly and physically affected when theyre entering or exiting the buildings and the auto doors are not working. They should report the non-working doors to maintenance, but other than that the medical staff and check-in staff are always friendly and helpful.

Lupe Garcia This hospital saved my life in 1999 and tonight they saved my sons life. I dont know what the circumstances were for the 1 star reviews but if I could give them 20 stars I would. They have security in the front doors for everyones safety but they were so kind when I was having a complete breakdown. I felt like this wasnt going to be a good experience. The emergency room was packed when we walked in but the security officer noticed the severity of the situation & immediately got a wheelchair. The lobby nurses as well did the most excellent listening skills , patience and sincere concern. I really never felt this way going to any hospital before. As I walked to the back everyone of the staff was kind , concerned and helpful. There was so many workers helping me I didnt catch their names but they did such an outstanding job saving my sons life. These people who give so much care and concern about others need to know they really truly mean the world to me & my family. Usually I have so many complaints about services but all I can keep saying is thank God for the nurses & security guards there. They immediately started running tests on my son & did an amazing job so far caring for him. Before when growing up I wouldnt have thought to come here for any help but that was then. Now they have upgraded the entire hospital from the entrance to park to the lady who checks you in. She was even so nice to me. I could barely talk because I had been crying . All I could feel was care and concern out of everyone. The doctors came in and helped me in the middle of when my son was having a seizure which really gave me so much hope & renewed faith about the medical staff. They took control of the situation as I was having a breakdown. I clearly was having a panic attack to which one of the staff even helped calm me down. When real life emergencies happen dont be scared to go to LBJ . This is not the old LBJ this staff absolutely goes above and beyond to save lives. I just hope and pray people treat all of the workers with the upmost respect. They earned my respect today. I appreciate them all. And there is nothing none of these bad reviews can say to make me change my mind. Maybe they didnt get their way or they just wanted to complain. I hope the rest of my journey of this long road to recovery for my son is just the same as the beginning. If I could give the staff awards for their behavior & service tonight I most certainly would. They deserve it.

Andres Lopez This place really is a joke. Ever since they switched to pulse, its just been down hill from there. I cant believe the Padilla family let this office get to this point. Im not even sure if they are still affiliated, but they sure like to drop the name on the website. There are better places around. The doctor talking in the background was so unprofessional. Worst experience at a doctors office i ever had.

Elyssa Diaz I was going to this clinic seeing Cassandra and Dr. Roger’s for a few years. They told me I was diabetic and had high blood pressure. When I complained about my shortness of breath and chest pains Dr. Rogers told me that it’s cause I was over weight. She dismissed me the last time I was in to see her. She told me not to be looking up my Symptoms cause I’m am not a medical professional, not knowing that I been in the medical field for 17 years! I decided to look for medical help elsewhere. Come to find out I have a stomach ulcer and my potassium was high. Both causes shortness of breath and chest pains. She did not listen to me when I knew something was wrong within my body. I did not need diabetic medication or high blood pressure medication. All she did was keep telling me to take pills. I am grateful that I finally found a doctor that would listen to me and figure out what is going on within my body! She seemed to only be seeing pts for the money. She is not in it to help patients.

Tamara Lewis Having a doctor’s office that is open on the weekend is great. The NP Cassandra Shipman Wadley, and the entire weekend staff provides excellent care and friendly services.

A.G Westcott Over a decade of visits, and Ive watched this clinic change—some good, some sad. Its tough to see the Canal Pharmacy go after 43 years. Still, the staffs efficiency and helpfulness during my recent visit were as reliable as ever.

BIG PHIL I had been going there for 11 years. Pulse took over and the facility just went to total chaos. Priscilla was made office Mgr and is truly unqualified and unsympathetic to hold that position. When Dr. Rodgers found out I had cancer, they no longer accepted my insurance! Its very unfortunate that a person going through the worst time in thier life, to be discarded by your dr. The one your supposed to trust. I went through a depression period and pulse was part of it because I had to find a new pc. Thank God I did and she takes care of my medical needs along with my cancer concerns. I am now in remission as of Feb 2. To just think a facility youve been with for over 10 years just leaves you for dead! Pulse downtown is the most horrible experience Ive ever had once Priscilla became manager and the place has gone down down down.. The pharmacy inside closed because a lack of patients....I have absolutely no regrets expressing my pure remorse and distain for Pulse downtown, its Mgr, and Dr Rodgers...... The staff is beautiful, just get rid of Priscilla and that moody dr Rodgers

Mamta Shah I visited Ben Taub Emergency Center last week due to severe abdominal pain, and I was impressed with the level of care I received. The front desk staff was organized and efficient in getting me checked in, and despite the ER being busy, they kept things moving as quickly as possible.The medical team was thorough in their evaluation, ensuring received the necessary tests and treatment. The Doctor who treated me was professional, attentive, and took the time to explain my condition and treatment options. The nurses were kind and supportive, making a stressful situation more manageable. Overall, while ER visits can be long and unpredictable, I appreciate the dedication of the staff at Ben Taub. Thank you for your hard work and care!

Cheryl Franklin Harris Health is The Best Hospital in Houston. The level of care is excellent. The Drs. and Nurses are very personable and they go out of their way to make sure you get the care you need!

Tania H. Worst experience ever. The patient registrar named Anna it’s completely unprofessional and rude. People come in there in distress, she proceeded to kick people out the waiting area. Understandable “ hospital policy” she is choosing who gets to stay or go out the waiting area based on race. Horrible, still waiting on a hospital advocate to get back to me.

Jauzon Caballero Came with my fiance to get a check up at the ER, waited over 2 hours to be checked. Also had a lady screaming threatening that she would take somebody’s life but no arrest was made to at least escalate the situation. Also an active inmate was here as well with no officer next to him. He still had the chains around his ankle but me and my Fiance still didn’t feel safe. First and last time coming to this ER.

Moriah S I was mistreated at this emergency room, but my ex boyfriend got great service, so yall can get your little two stars because if anything would have happened to him I would have been devastated. Beyond that, I almost flipped and fell and died and to know that someone else died at this facility in the same manner is creepy. Along with the fact that I paid my medical bill, which others DO NOT do and have NO plans to do. Im definitely filing a complaint with the Texas Insurance Complaint line because of the fact that clearly yall need some better help or education or something because no one I know has anything good to say about this hospital and I hear it used to be a good place to go. Over worked by the pandemic? Or just stuck in your ways and lazy, is no excuse for taking an oath and treating human beings like they dont have rights that are documented on paper. Its the lies for me. I would hope that the industry evolves to be a great one, saving lives instead of putting people in danger and making them sicker. Thanks.

Sara Bozeman Impossible to get someone to pick up the phone. They asked for labs. I sent them and didnt hear anything for weeks. I called back. They claimed they never received them. Resent. Then they asked for records, physicians visit comments, and a physicians note. Why didnt they say that at the beginning? Why would I use the same system that didnt work the first time? Difficult to work with and they refused to schedule an appointment. No, thank you.

Kathy Goodman I recently had a colonoscopy where my pre-test results were very questionable. I was scared going in not knowing what I was facing, i found the phone staff very professional and kind. The nursing staff communicated efficiently with scheduling and got me right in due to me having to reschedule twice. - Dr. Brooks Cash could not have been more communicative and caring. It was a VERY positive experience and I would not go anywhere else in the future.

tereyna ancira no one is ever available to answer the phone. you have to leave voicemails and with multiple people complaining about the same thing and sending feedback, they still havent done anything to improve. i was suggested this office by a family member and this has just been a complete nightmare the last month. edit to add: i was told to fax/email my medical records for my appointment and i get to the appointment and nothing was uploaded or put into the system. i was diagnosed elsewhere with something but i was spoken to like i dont have what i know i have and told i have two other things wrong with me, on top of, the doctor focused on a medical issue that i had ONCE.

Doug Watkins Waited over two hours with my wife in the waiting room. No one even bothers to come out and tell you anything. I understand things happen but the complete lack of communication is unacceptable.

Cindy Rosales I have been trying to set up an appointment for over 3 weeks now, they don’t answer the phone. I’ve called multiple times, this is extremely unprofessional. We call for a reason because we are seeking help not for fun. Hire more people to answer the phone instead of cramming all the work to 1 employee. Even after I left messages I never got a call back. If this is the start of trying to book an appointment then can you imagine how unorganized they may be in the office and the lack of care they may have I don’t plan to pay and find out. They don’t care because they have doctors referring their clients to them trusting they are in good hands buts it’s the complete opposite.

Pastor Anderson My family member is there ..2 days wait for an Xray..neglect, bed change none in 3days...

Apple L My son been here since yesterday 23rd 2:30 PM and still haven’t been seen it’s 24 hours later and still out here waiting,He has a gun shot in his hand and has yet to be seen by the doctor. This is ridiculous.