Randy Linley Yesterday was my first visit to see Dr. Smith and team and I had a wonderful experience all the way around. My appointment got booked quickly and everyone I interacted with from the receptionist, on were friendly, professional and thorough. I felt like they were happy for me to be there instead of just a number. Dr. Smith was great, I feel comfortable and look forward to having my care in his hands. At no point did I feel like he was rushing to get me in and out. He did a great job of explaining everything and answering my questions. I would highly recommend the Dr. Smith, facility and staff to anyone looking for healthcare.
5 /5
Linda Schmidtke Dr Smith is a very nice gentleman, but him nurse is not so nice. My insurance called the office, the nurse was so bad the the insurance people wrote her up, and her behavior, which was VERY unprofessional. The nurse would never let me talk to Dr.Grayson when I needed to.
I have a new doctor now who is great and nurse is so great, always want to help you. One other thing, about Dr.Graysons office has been notified to send my chart, X-rays, ultra sounds, bone density test, etc, I have had done over the years to my new doctor, which is the duty of of Dr. Graysons nurse. Today went back to new doctor, needed a test I had taken a short time ago, but didnt have my chart and other things to look at also.
1 /5
Janet Dr. Smith has been my doctor for more than 30 years. The office staff has always been very accommodating. Dr. Smith is kind, informative and truly cares about his patients.
Dr. Smith is a true blessing.
5 /5
Jeremy Sustaita I have loved everything about my experience here. Dr. Grayson Smith is very personable with a pleasant attitude and demeanor. The staff is attentive, helpful and very friendly. The nurses and phlebotomist are amazing as well. Very effective communication all around. Hands down. 10/10 would recommend.
5 /5
John Roberts Dr. Smith was alright, poor communication though and non-helpful staff. I thought he wanted me on way too many prescriptions without any talk of diet, lifestyle or side effects. It would take over a week to get an important refill - Id call the pharmacy on a Monday and it would sit till Friday when it was denied without any explanation or personal contact. So I couldnt get anything done for that till the following week when I was totally out of meds and that caused other problems. When I voiced my concern I was told to find another doctor and was not allowed to talk to Dr. Smith about it. So I got references and chose another doctor only to find that he was in the same network and Id been banned from seeing all of those doctors. To get in with a new doctor took nearly three months and I had to go to a $300 per visit emergency clinic just to get a refill but at least they took my Medicare. I could not recommend Dr. Smiths clinic, especially if you are on Medicare.
1 /5