The Best 2 highly rated medical facilities near Harlingen, TX

Hennessy Nicole Not sure why this place has low ratings, ive been here 3 times with Priscilla Velazquez and never had any trouble. The front staff is always polite and helpful, and ive always gotten a call back if the call wasnt answered as long as you leave your information! And dr Priscilla herself is very informative and attentive to your concerns ! I love her sm shes awesome. Lab work was also fast and easy thankfully, other places have left me bruised before but not here.

Ginny Fite These folks are trying SO hard. I started not feeling well on Friday, but wasn’t able to get an appointment. So I called Monday. Same thing. The woman who answered the phone was very very kind, I just was hoping she would be able yo do something to get me an appointment. By the afternoon I was convinced I had a sinus infection so I called back. I had to leave my number, but was a bit leary about doing that, as this hadn’t worked at other offices. Anyway, Olga called me back (after 5:00pm!) and set me up with telemedicine the next day. What a God-send she was! The next day I received the call from Crystal (I think) while walking my dog and she offered to call me back in 30 minutes. It all went well when she called me back, she even tried to get me on the phone with Oscar right away. He was too busy, so that didn’t work. He called me very shortly there after, got all the details and by early in the afternoon I was able to take my 1st dose of antibiotics! Thank you all for how hard you are working trying to help me. Have a blessed holiday season. Ginny Fite

NARZ HERNANDEZ Dr. Torkelson is amazing but the clerical staff? No one answers calls. They don’t return calls. They don’t confirm appointments. I have to go in person just to speak to someone. I miss the staff at Family Practice. It’s just not the same anymore.

Andrea Rodriguez I have been waiting for my results for over two weeks. Was told VB was short on radiologists. They put in a STAT order to get my results. I was told my appt would be at 12:15 today. Was text FIVE mins before my appointment saying my insurance was not up to date with them. Five mins before. So I called my ins to change my pcp. Called about 6 times before finally getting a hold of someone and was told I would be called soon with my results. Well it’s now 5pm and was not called. Horrible service.

Albert Paredes The doctors will not provide a referral to physical therapy simply because my wife was involved in a car accident and there is pending ligitation through the insurance. She is not being treated by them; she simply needs a referral to a physical therapist where she had previously been referred to by Sesame Family Clinic. And their legal counsel called and told us they will not provide a referral. Worst clinic in the Valley. They don’t care about her pain or health issues. And Velasquez is the worst one of them all; she never addressed any of her issues even though my wife is a cancer survivor.

Jada Molina I am extremely disappointed with the services at this clinic. I switched from my previous doctor due to distance, but I’d rather make the drive than continue here. I have low iron deficiency , and over the summer, the doctor prescribed supplements. However, it took over a month to receive the medication, despite my repeated calls. Each time, I was told it was being sent, but it never happened. I had to move to San Antonio due to work & I still didn’t have my medication, and my mother had to go in person to remind them that I needed my prescription because I was feeling unwell without the supplements. Recently, I injured my toes and called on Wednesday to schedule an urgent appointment due to the pain and bleeding. I was told they had no availability and was advised to go to the ER. After the ER visit, I called again to schedule a follow-up, and they finally gave me an appointment for Friday at 8 AM. I called at 8:03 to inform them I was running 8–10 minutes late, but they refused to see me, claiming their grace period is only five minutes. In the past, I had been told the grace period was 15 minutes, yet they insisted it had always been five. I found this very frustrating, especially since I had previously arrived 10 minutes late without issue. To make matters worse, they prioritized walk-ins over my appointment and told me to reschedule for Monday. I’ve been dealing with pain and bleeding since Tuesday, and I’m worried about infection, yet this clinic has shown no consideration for my situation. I’ve now changed doctors & they’re gonna see me today with no issue since they understand the urgency of the situation. P.S. This review has nothing to do with the PA; it’s solely about the administrative issues at the clinic. Dr. Brenda is super sweet and caring about her patients. Also, as a full-time student with a part-time job, I cannot afford to be absent or request days off from work, which makes this experience even more frustrating.

Alexia Tijerina I have been going to this clinic for the past three years and I have nothing but great things to say. They always have appointments available within a couple of days and the one time I needed a walk-in appointment for stomach poisoning they were very quick to help me because I have been a pre-existing patient. The providers I’ve had have been nothing but kind and honest with any condition or illness I’ve had (stomach bug, back pain, mental health, tendonitis, pre-diabetes, weight loss issues, pap smear, and even the common cold) They give great referrals and are my first choice for all my medical needs!

Carlos Torres Worst place to go dont go of your dying .they will tell you you need an appointment for everything.head to emergency room faster than this place.they can never help out with small things never going here again .as a local edinburg resident its a shame to have this place as our local clinic. Wish I could rate negative stars they deserve it

Dafne Ortíz I think this clinic is good for preventive services, since there is no appointments at same day when getting sick, however personnel is attentive, I was impressed how fast was the process, I was expecting to wait longer to be attended by physician, but it was the opposite, Physician Guerra is super nice and attentive, she helped me out with my medical conditions and referrals. Take an opportunity if you need preventive services or follow ups.

David Lindenmuth This clinic is a throwback to the days when you would have a physician see you and take their time with you rather than hurry in and out in a couple of minutes. All the providers from Doctor Gomez through the intake staff to the PAs are top notch and very attentive. I brought my entire family to them after my last primary physician retired and have been very satisfied with them over the years. I have noticed others complain about not being able to get an appointment when sick, and though I can empathize with them, this is because the providers at the clinic are not hurrying through their scheduled appts. I would recommend this clinic to anyone who wants thorough and attentive care.