Think Career Calls r never answered... I usually get an approval for 2 months later and when I call back a week before or thr day of appointment, Noone answers the call .. I m not sure if I dhould just show up and after I go there , there is a surprise. Very unprofessional ...
1 /5
Julie Rincon I love this WIC place. They’re so nice, respectful & professional. I love how easy it is to make appointments, ask questions & get the responses.
5 /5
Maria Maria Staff is amazing, they all do a wonderful job throughout the years of my experience with them.
5 /5
Musheer Not bad for some dental treatments to save some money but they are extremely inefficient and dump, what is the point pf having 2 appointments for only 1 service at a time?. 1 for X-ray and 1 for cleaning. Why do not you provide both at the same time to save time and fuel waste since many customers drive far away?? That is dump and inefficient. It makes no sense to make 2 trips.
3 /5
Darcia Ruby Review for Dental Clinic: The dental clinic is funded by Harris county Public Health. Its a test trial and is accepting patients, but beware. This dental clinic is not like any professional clinic. This clinic is low down and only performs based on how the staff feels. Often times, I have gone and had an appointment starting at the earliest, the building doesnt open until 8 am so you cannot get into the back department where the dental clinic is until the police officer escorts you and when you get there no one is ready to serve you.
Most of the time the staff comes in at the time you arrive.. which is strange. They should be there early enough to get you prepared. There should be a broken on their part because youre already waiting for them to get set up. The priority for this clinic is out of the window. All they care about is themselves.
Maria, one of the staff is very unprofessional. She talks to her coworkers while your (patient) mouth is open, she doesnt give you any instructions on what to do next or the following days (none of the staff knows how to give you oral instructions).
Misty, she has a nonchalant attitude, shes good at what she does, but has no pep in her step, it might be her demeanor, just dull.
The doctor Kimberly Ingram, very nice AA, knows exactly what she is doing. I was happy to see another AA. She ended up giving me a referral for the dental school.
The front staffing at first there was a young girl with red hair and then it changed to an older Hispanic lady.
When you come here just be warned, they will not give you no leeway if you miss an appointment. They claimed they had been calling, but for the first appointment my dad had I didnt receive any phone calls nor did he. They will NOT call or text beforehand to confirm your appointment.
If you miss its considered a broken, thats the term they use. With this broken, it puts all faults on the patient bc they dont take any responsibility or accountability on their part.
My dad is elderly, have had several strokes. I told the dental clinic to contact me for his appointments. Why is it, they only contact me the day of his appointment at 8am to confirm it, while Im at work? Why not the day before like other professional legitimate businesses?
They said, they had been calling my dad? Why? When Im the sole provider for him? Even his physical therapy knows to contact me only. But not Harris County Public Health dental clinic. Are you serious? You gotta be kidding me? I told them ahead of time, contact me bc he doesnt answer. The first receptionist seemed to make a note of it, but no one can find it nor remember?
The receptionist argues with me over the phone after I finally get off work and call her back. She of course is rude and non-compliant. She claims she has been calling him since yesterday to confirm. Well cuckoo if you notice he doesnt answer you call the primary number on file which is me ahead of time.
Its frustrating because they arent professional and none caring like other dental places. You would think the many times youve visited here that they would have compassion to care about their patients. Not true! But thankfully this happened, because its a learning lesson.. we will be finding a better dentist.
When doing the procedure, they will find the easiest way out as possible. I know they used some kind of sealant on my teeth and even joked about it while I was seated there. Because to them it is the easiest and takes no time. But after each procedure there are NO instructions.
Like how am I supposed to know what to do and not to do? I didnt go to dental school. There should be better accountability on their part for contacting the wrong person.
2 /5