Advanced Car Care Center - Waco (TX)

5 /5 Mike: Chris and Sam run the best auto repair shop in Waco. Took my Ram 1500 Limited to them after receiving incorrect diagnoses at three other popular shops, with quotes of about $2200 from each. Chris provided correct diagnosis and charged $110. Last week they serviced my wife’s car and communicated throughout the process, completed the work in less than a day with perfectly reasonable pricing. I am thrilled to have found a trustworthy, competent auto shop. Great job ACC.

5 /5 B J: Went in on a hot day with a/c issues. Mr. Chris instantly made me feel like family. Him & Sam went above & beyond to get my car immediately into the shop the next morning & back to me so that my husband and I didnt have to miss work. Got my car back with the a/c fixed so we dont have those worries anymore. Informative, fair, and priced just right. If I could give more stars I would.

5 /5 Teresa Fields: My daughter recommended that I take my car here cuz I have it looked at told me that they took great care of her with her car needed some work done to it. Chris and Sam took great care of me and they gave me an honest answer about the work that was needed on my Subaru and they told me the truth and didnt try to just make money off of me they honestly cared about my safety and they werent just trying to empty my bank account. I have told everyone if they need an honest mechanic this is the place that they should go. You know looking at

5 /5 Jessica Goodwin: Great spot to get your oil changed and spark plugs replaced. Very nice people! I also got my transmission fixed here it did turn out to be a faulty transmission, but with the warranty it was fixed for free i do have to add though if it is a Sunday when your transmission goes out make sure you have some one to give you a ride if you are 200 miles away from home. They only can give you a $50 LYFT. Also if you take it to another shop other than Advanced Car care make sure you talk to a manager when going over the warranty and other things so theyre is no confusion. If theyre is confusion about anything Call Advanced Car Care to call and talk to them for you if you are confused about anything they are more then happy to call the other location and find out what they are up too.

5 /5 Glick Benjamin “Ben”: Wow, if a 15 minute phone conversation with a client you have never met and has literally spent no money with you yet, is any sort of a measurable metric, this might happen to be the absolute best mechanic in Waco. Short and Sweet - 5/5 everything - I explain below. Friendliness - absolutely top tier - I made an appointment over the phone with them yesterday afternoon, and ended up not being able to honor it this morning, and I received a call from the OWNER, who wasnt upset or angry, but called out of genuine care for me, and explained that they hadnt seen me this morning, and they wanted to make sure I was okay, and that if I needed help they were willing to help as best they could. When I explained that I had ended up doing another service center, the ABSOLUTE friendliest conversation followed, he made sure that I was being treated well at the other center, didnt trash talk anyone, or act upset, just genuinely cared about making sure that I was getting the best deal and me and my car taken care of. I quite literally felt like family. This was incredible, the absolute best customer care I have experienced in Waco yet. Pricing - WOAH, so basically I got a quote from another establishment that was 4k for repairs and I called here just to ask if they did estimates and if so, what might they charge? They gave a phenomenal estimate, almost a 1000 dollars less than my original estimate from the first establishment, I actually used their price estimate to get the other mechanic shop to price match to it. And let me tell you, the guys here, especially the owner will literally walk you through EVER part of the pricing, I felt so open and clear about how they shared stuff, again, absolutely mind blown, just the best service and transparency youll find in Waco. Finally - Just how comfortable I felt coming here as a student from Baylor, but not being native to Waco. I mean this with all sincerity, I could not feel more trustworthy or safe with any other shop in waco, the way they called, shared, encouraged, just made sure that my priorities were at the forefront of my experience made me feel incredible. Absolutely wonderful. Final note - I wanted to share the comment that the owner shared with me at the very end of the phone call -- "[name] even if you dont end up doing any work with us, we wanna make sure you feel safe in waco, Ive lived here my entire life, if you have any problems or concerns swing by regardless, well help whether it be directions, car problems, or anything in between, youre more than a customer to us" And Ill leave it at that, it is a damn shame Google that you can only leave 5/5 stars and not higher. Thanks again Advanced, God Bless.