5 /5 Gaualofa Fuga: I had an awesome experience with Cheri, the owner. Shes truthful and professional. Cheri took the time to talk to me and answer all my questions and shes an expert in what she does .I asked her other clients and they told me that Cheri is the best and they have been coming here for years. Cheri made me feel comfortable and is very respectful. She will be working on my daughters hair as well . Balance Salon and Spa is clean, pretty looking and professional inside. I had gone to six other salons in Killeen Texas that day and not only the inside of their salons were dirty, looking like it hasnt been swept or mopped in weeks. It makes you wonder if their salon equipment are clean? "Some of the owners & workers were very dismissive , rude and had no patience answering my questions. Figured they didnt need my money, which isnt wise because inflation prices has gone high. Moreover, I will going to Balance Salon & Spa from now on and taking my friends and family there ❤️❤️❤️