Crash Champions Collision Repair San Marcos - San Marcos (TX)

5 /5 Chelsea Wiedman: From the beginning they made it such a great experience. Customer service was always great. When they said they had it and I didn’t need to worry- they were not wrong. They absolutely had everything under control. They communicated the whole time and kept me more than up to date with status updates. Great people. Great atmosphere. Highly recommend.

2 /5 Samuel Abreu: Theyre ok, a little bit on the low quality, my insurance picked this place for some reason, they fix a small fender bender on my audi TT, but the quality was awful, the clear coat started to peel off and they buffer the paint way too much i can almost could see the primer. I should had took it back to get it fixed but i needed my car and the insurance didnt wanted to keep paying for my trental. I had no choice but to take the way they did it. They need to get better at it.

5 /5 Maddy Z: Jess & Carlos are the best! This was my first experience going through this and they truly made it wonderful. They were knowledgeable, kind, and patient through my million questions or requests. They truly went above and beyond to help me. I will definitely be referring all of my friends and family to Jess and Carlos at Crash Champions! Thank you!

1 /5 Curtis Hembroff: At the recommendation of my insurer I took my vehicles to Crash Champions after the spring hail storm. When I picked up my vehicles, the repairs were incomplete, but they said they were waiting on parts and would contact me when they arrived. They never contacted me and have not responded to my calls or messages. The person I need to talk to is always on lunch and never gets back to me. Despite not finishing the job, they tried to get me to pay the full cost of the repairs. They said they never received payment from my insurer. I pushed back and they let me take my vehicles after paying the deposit. I confirmed with my insurer that they had been paid in full, directly. However, they have continued to call me stating that I should have received a check in the mail i need to make payment to them. When I mention I confirmed payment was complete but that my repairs are not, they discontinue communicating. I am very frustrated by the service and follow up of the Crash Champions staff. I feel they are predatory in their operations. Until they make a concerted effort to make things right, I do not recommend Crash Champions.

5 /5 Jennifer Garcia: This company was recommended from my insurance they very helpful from the start to the end my son took his car there for repairs Drew was the gentleman working with him and was great and kind, very helpful definitely recommend Crash Champions ..