Dealer Alternative Auto Care - San Marcos (TX)

5 /5 Kevin Waldren: Zak and his office staff are absolutely wonderful to work with. They offer fair pricing and have consistently provided timely and thorough repairs for both my vehicles. In this day and age, its reassuring to know that you can depend on such exceptional vehicle service.

1 /5 Jonathan Bailey: Would not recommend this place for 160 bucks they were supposed to diagnose battery drain and running rough. They said I had a bad battery, which i did, but they didn’t tighten my battery terminals or the battery bracket. The air filter box was open. They said i need a tune up. Bad spark plugs and coils. I go to change my plugs there is oil all over my plugs they didn’t even check to see why it had a missfire. All they did is hook up a scan tool and see miss fire and recommend a tune up. I honestly feel like I should get a refund. Will never go here again. Never should of trusted a shop from now on I will make the time to work on it myself. In the pictures you can see the air filter and the oil on the bottom of the coil pack.

5 /5 Tom Baker: Great people here. A clean and efficient auto repair shop. If you want professional repairs by honest people this is the place. Wouldnt take my vehicle anywhere else.

5 /5 Texas Ed: I recently visited this shop for a Texas Vehicle Safety Inspection. I arrived with a "low tire" warning light on my car. The service person gladly checked and filled all four tires. He was friendly and helpful. I had zero wait time for the inspection. The inspection went smoothly and quickly. I was pleased with the entire experience as I was in and out of this shop in a matter of maybe 15 minutes. I plan to return for all of my automotive type work.

1 /5 Jason Rosales: After the catalytic converters were stolen off of my sons car I decided to support a local business instead of the dealership. Customer service started good. But when my car was done I was told I had to pick it up that day because they did not have room to keep in there overnight. I explained I was working and lived an hour away and would not be able to arrive until that night and it would be a lot easier if I could come the next morning . They said they didnt have room to keep the car one more day. They said they would leave the car outside and the keys in the lock box. After making the trip the car nor the keys were there. So I drove over 2 hours for nothing to have to get up and do it again the next day. So I guess they did have room to keep the car overnight and didnt care about the inconvenience this caused. Then I get the car and when accelerating a loud noise comes out of the exhaust so the instillation of the catalytic converters was not done right. Needles to say I did not want to go back there since they clearly knew after the test drive that the work was not done right and they just wanted to get my car out of there asap.