3 /5 Roger Cagle: Took F250 to Jalisco to check out issue with front end. Came back with extensive repair work and $3500 estimate. Said thanks, no thanks. Charged $150 to get truck back for “diagnostic fee”. Fine if you say so up front but they didn’t. Another garage replaced shock. All is fine.
In all fairness, wish to update my review. I spoke to Mr Nunez, who apparently was not the person I interacted with at the shop. He explained their procedure for identifying repairs they thought the vehicle needed. He even offered to put the vehicle up on the lift and review their recommendations with me. Although I declined and am happy with the repairs already made; I think that was fair and credible.
He also refunded my diagnostic fee whilst explaining that they do charge such a fee, but acknowledged that should have been disclosed up front. Again, imminently fair and reasonable. I would not hesitate to give them another go in the future.