Jim Phillips Automotive Services - Lubbock (TX)

5 /5 Wiktoria Tremonte: Best service ever! Had to get towed to them and everyone was super kind and helpful. They resolved the issue quickly, make sure my truck is safe to drive, and have me great recommendations and tips! Everyone was extremely nice, and I know they are the first place I will call if I need any work or I’m stuck somewhere and need to get towed to a shop. Thank you!!!!

5 /5 Cody Perry: Jim Phillips is awesome. Needed an O2 sensor replaced and had already had the diagnostic worked up at another shop. They were super chill to work with, waived my diagnostic fee, and took care of the O2 sensor without any problems. Best part is they could tell me the exact price to the cent to get the repair done before I brought the car in, and got it done within a day just like they said they would. This is an honest auto shop that does good work, and Id feel safe putting my family in any car that they work on.

5 /5 Steve Ramos: Very honest and friendly people! I stopped by after a failed state inspection due to a "bad" wiper blade. I knew there was nothing wrong with them just had them installed in May, I even told the manager where I was getting my inspection done that these wipers were practically brand new. So with the threat of not passing inspection I had new one installed. I left and just happened to pass by Jim Phillips Auto Service and spoke with Tommy who inspected said wiper blade and he said there was nothing wrong with it. Nothing even close to failing, he even pulled up the Texas State Inspection Book and reviewed the wiper blades portion with me and even gave me a copy. So with that information I went back to original place of inspection and told them theres nothing wrong with my blade, they continued to contest, so I pulled out the copy of State Inspection Tommy gave me and read them what they should have known. Long story short, they refunded my money! Thank you Tommy,Ill definitely be by to get some need work done on my car!

5 /5 Justin W.: This place is fantastic! From the moment I walked in, I was treated very kindly. Tommy took my car and had one of his guys give me a ride home, which was above and beyond what they had to do. Called me when work was beginning on my car, just to keep me in the loop on the timetable. After the first (I needed two things,) repair was finished, he called again to confirm prices and talk about timetable for that as well. In the end, I brought my car in on a Friday morning and was out the door by 4:30 that same day. The prices were more than fair, and I would definitely recommend them to anyone! (P.S. they dont change oil, so the 1-star review you may have read talking about that was mistaken. There is an oil-change place adjacent to this building however.)

5 /5 Maddie warner: Amazing staff who do an amazing job and take pride in their work and makes sure everything is perfect before returning vehicle! Jeep came out driving better than before the engine light even came on! will definitely recommend to everyone!