5 /5 Michael Chavez: I have used other shops in Lubbock for service and repairs. In my years of finding great customer service, I met Wally. Wally was always willing to listen to all my concerns and would even go with me on test drives to point out what I was hearing. When my vehicles were in the shop he always kept me updated with the issues they found and a timeline. Wally and Austin have started their own business, Premier Truck and Auto Repair. I will say the customer service that Wally showed me when working on my Excursions led me to follow him to his shop. I recently had one of my Ford Excursions come in for a tune up, and rear A/C concerns. Again, Wally kept me in the loop. The service once again was superb. The price is comparable or slightly cheaper than other shops. I will say if you have any Auto Repair needs that is out of factory warranty, or just service to a car this is the place to go. The team is honest and care about their customers.