Texas Department Criminal Justice Hospital - Galveston (TX)

1 /5 Sally Castaneda: This is for the families that have love ones in the prison at the Galveston Hospital: This is my story about the experience I had with this hospital and the prison regarding my beloved father. My dad had been transferred to this Hospital from prison because he had a stroke 2 yrs ago, I was contacted by them at that time and was asked to come and sign paperwork for a DNR.. I had several video visitations with him since his stroke and the prison hospital has me down as a emergency contact.. well I hadn’t been i touch with him since the end of September of 2024, so I decided to call and set up a video visitation with him on December 5 2024 which at that time I was told that they couldn’t find him, well then after being past around to several different people and calling several different #’s I was told to call back the following day on December 6 2024, so I did I called back again on December the 6,2024 which was a Friday, again I got the run around that he could be located, finally I was told I would need to call back on Monday December 9, 2024 and speak with the Chaplin, so I call back that Monday and I spoke to the Chaplain she stated that he is being transferred to a different unit and I would need to wait to set up the video visitation until they had transferred him, she told me he was okay and that she has me down as a emergency contact if anything happens to him. Well yesterday January 8,2025 I called to set up a video visitation with my dad and I was told that he has passed on October 21,2024 @ 5:19 am. They said he had already buried in the Huntsville Prison Cemetery since they didn’t have anyone down as a Emergency Contact.. This is a damn shame that a inmate has been in prison for his crime for many years he has a stroke and they call u to see if u want a DNR and you go and sign his DNR so that when he passes you can finally bring him home where his family is and when he passes they don’t even bother to call you and notify you of his passing, instead they decide to still keep him there in the Prison Cemetery. So it is like u are in prison for life and even after death they still want to keep your remains.. when I confronted them they then start to say “Oh no you didn’t talk to me” and still want to get a attitude about it, when all u have to do is to admit that you made a mistake and give your condolences and then try to see what can be done if anything to try and make things right. Now they are telling me in order to try and get my dads remains I would need to try and get a court order to exhume his remains which will cost around $12,000. Where am I supposed to to get $12,000 to correct their mistake.. I think they should at least say “We made a mistake we can see what we can do to try and exhume his remains and do the cremation so you can come pick up his remains and take him home with no cost to you” as part of them trying to make this right…

1 /5 陶洋: I am a Chinese. On October 1, 2024, I went to the emergency room for a simple arthritis knee effusion infection. It was just inflammation, and it could be cured with anti-inflammatory and pain-relieving treatment. The doctor in this hospital insisted that I undergo surgery, and lied to me with all kinds of exaggerations. He did not give me any food for three days, and did not give me a drop of anti-inflammatory medicine. As a result, my condition worsened in this hospital, and I was not given timely treatment at the first time. Later, under my strong opposition, I chose to transfer to another hospital for treatment. The service attitude of the medical staff in this hospital is very bad, and the doctors and nurses in the hospital have serious racial discrimination. Dont trust this hospital.

1 /5 Eric Gomez: I Call to check status on my uncle a female co name smith answered phone I asked about his reason for being there . She said I can transfer you to leave a voicemail they’ll get back to you in 72 hours I told her my sister did that two days ago she said yes exactly 72 hours they got tell reply to you i said your rude . She said do you want me to transfer you I said yes but she hung up on me . So I called back she answered and i said exactly your rude Why did you hang up on me instead of transfering me she passed the phone . I think this location needs to be investigated for wrongful deaths and false reports on inmates and mis treatment

5 /5 Venus Brown: I called to get information about my brother, and although I was expecting the worst, I got very good and detailed answers and information. Even though my brother was not there at the time as scheduled and expected, I was politely put on hold then Officer Elliott came to the phone to let me know that “SHE IS LOOKING IT UP FOR YOU AND SHE WILL BE RIGHT BACK WITH YOU”. “She” came back to the phone with full details and the location of my brother, which eased my anxiety a bit. Thank you Jennifer Allen for your help and professional assistance. God Bless

1 /5 MARK Trevino: I called to check up on my fiancé left a voicemail and was called back and was told he was stable taking physical therapy and eating well. He called on a 5 minute call he was very sick could not stand or walk and said does not have an appetite. Now I am trying to get an update on my fiancé but I’m transferred to a voicemail again and have not received a call. I’m so worried about him. It’s not like I can just drive there. Earlier a lady transferred me to the chaplain to try there and no one answers and no voicemail. I can’t find out anything. It’s been 2 weeks. How horrible the way things are setup.