5 /5 Rachel Jacobs: I would like to take a moment to discredit the 1 star reviews posted today. I was in the salon and had an appointment at the same time as the fellow customer (oh yes, there are two reviews because I’m guessing she got her husband to post a review even though he didn’t even come in). My hair already had color in it when this customer came in, 20 minutes late for her appointment and demanded to have her full service, despite not even calling to say she would be 20 minutes late for a 1 hour time slot. She was disrespectful by not communicating she was running late, and then tried to argue as to why she deserved to push the stylists whole day behind.
I have been a client of Jen’s for over 3 years now and willingly pay for an amazing experience and the best hair color I’ve ever had. To accuse her of paying people for good reviews just further discredits the opinions of those who cannot respect a hard working individual or the business that has been built from it. Service businesses have cancellation and late-show policies for a reason. And you wouldn’t dare argue with a doctor if you showed up 20 minutes late, so the fact that you would argue with another professional with the same policies shows your disrespect for the profession.
Amp’Diva is not just a salon I go to. I’m not just a client. Jen knows me personally and knows all of her clients just the same. When you come to Amp’Diva you join their family and are treated with service that is beyond excellent. I will never let someone else touch my hair.