Total True Automotive IH35 - New Braunfels (TX)

Suzanne Balderrama Outstanding service from start to finish! I’ve never felt more confident in a mechanic than I did working with Cristi and Steven. They went above and beyond to resolve my car issue and truly brought me peace of mind. Their attention to detail, clear communication, and quality workmanship were all exceptional. I’m thoroughly impressed and highly recommend their services — thank you both for the excellent care!

Tilly Copley Jason at Total Automotive Repair saved me today! My van had a loose cover under my engine and EVEN THOUGH he had LOTS of cars to deal with, he fixed my problem right away to get me on the road! Nice to find a kind and generous repair shop!

Jeannie Garcia Another great visit in 2025 with Paul at New Braunfels Nissan. They are absolutely awesome. The service and parts section changed my oil, rotated my tires, drained and replaced my transmission fluid and took a video of the entire check-up. Great coverage and detailed what I may need in the future. No pressure to have work not necessary and everyone was very pleasant. Comfortable lounge area to wait with free drinks and snacks. Everyone was friendly. Even walked me to my car. Thank you Paul and your service tech. Thank you NB Nissan Jeannie Garcia

Michael Hutchins Ethan was great! He came highly recommended and was very professional. It was my first time using a concierge mechanic service, so I had a ton of questions. He was quick, thorough, and easy to communicate with. I highly recommend Ease Automotive and will be using them in the future. -Mike H

Jed Rogers I got a really happy granddaughter thanks to Jason! This old disabled vet grandpa is really happy too. Her 2012 Jeep Patriot was in need of some mechanical work. Jason quoted us a very reasonable estimate (I estimated the work required at $300 higher that Jasons). He kept us updated on the progress and had it out the door and ready to roll in a timely manner. The A/C works great as well as the other systems that he repaired. Jason has a great sense of humor too. We all need to humor in these trying times. Thanks for a job well done!