William Kern Deschner, M.D. - new braunfels - New Braunfels (TX)

Martha Ritchie Wonderful Doctors, very caring and supportive! Could not have found another Doctor as dedicated and helpful as Dr. Selena Stuart! I am blessed to have her and her staff! Highly recommended !

Joe Merry The care received was excellent. The nurses and aides were friendly and professional. The therapy staff payed close attention to the very specific strengthening needs of each individual patient. The cleaning staff were friendly and kept the entire building spotless. My highest praise goes to the food service staff. I believe they are the binder that brings everything together. They not only cater to the needs of each patient but also provide extras for the staff bringing everyone together with a common interest…Good Food. The chefs believe good food with a smile contributes in a big way to healing, and I believe they are right!!! This was the only hospital stay I ever had that I gained weight.

Michele Schwandt New Braunfels ER and Hospital are the best caring group of people especially Dr. Mark Dresselhouse. I have never met at any ER anywhere that went so out of their way to help me. And connect me with other resources. It really blew my mind to tell you the truth. It was a reminder that there are really good caring people out there. Thank you so very much for all of your help it really does make a difference with your patients. Blessings, Michele

Veronica McClain I visited the ER yesterday and I must say I was very impressed. I was seen immediately with no wait time. My nurse, Jessica, was very friendly, professional, compassionate and provided outstanding patient care and support. She, the other RN (can’t remember her name, my apologies) and the doctor on duty, Dr. Aprile, made me feel comfortable and I was confident in their abilities to take care of my medical needs. Thank you again for your exceptional patient care and services. I hope I won’t have to go to the ER again, but if I have do, this will be my #1 choice. Kuddos!!

Nhi Vuong My mom went to cardiac rehab for about 2 months here and all the staff was so helpful. Sometimes we couldn’t make it but they always tried to reschedule for us the nearest day if they were available. Nurse Brandon helped my mom a lot with all the excercise and she got better and better very fast. We were so happy that my mom had her rehab here. Thank y’all so much!

Joe Castillo Dr Oppeltz is a very friendly and patient explain everything step by step in very good detail and had a plan to take care of my situation. Dr. Oppeltz also treated my son when he was having alot of discomfort. Dr Oppeltz took good care before and after surgery on my son . Very Gald Dr Oppeltz care for him and know my husband will be in very good hands !!

Erwin Kotara Dr. Starr has been my doctor for almost three years now. After my back surgery, I struggled to get my pain under control. My surgeon recommended a different pain management doctor, but they werent able to address all my needs. Fortunately, my primary care doctor, Dr. Kellum, referred me to Dr. Starr. I feel incredibly lucky to have found him. There were times I didn’t think I would be able to continue working, let alone travel for my job. Though I still live with pain, Dr. Starr has been able to manage it effectively, and I’ve regained the ability to lead an active, fulfilling life. Thanks to his care, I’m able to work and travel, and I can look forward to growing older with a higher quality of life. His office staff is also amazing—so professional and compassionate. I’m truly grateful for the care I’ve received.

NT James “Sping” Dr. Lee is a good doctor - and thats where the compliments will end. His staff are uncompassionate towards customers situations. In this case, due to a family member having a stroke with only a few days left on life support - we had to cancel an appointment 8 hours early, and the staff still tried to make us pay a "$60 late fee" based on a technicality that it is supposed to be a 24 HOUR late advance. Okay, but our FAMILY MEMBER WAS ACTIVELY DYING. Of course theres going to be harsh words at this sociopathic lack of care. The staff will then have the gall to remove you as a patient and hang up the phone simply because you push back against senseless cruel fees, and the staff will act surprised that they made someone legitimately upset over the insult of making someone pay a fee because they had to see their dying dad. Is it sociopathic behavior? You dont do that. A good practitioner would waive the fee. It is truly sickening, and others Ive talked to have agreed that what happened in this case was really, really wrong. Well - regardless, after the staff truly upset us with no compassion, they decided to kick us out. So do expect to deal with things like this from Grace Family Medicine. Im already expecting the reply - "But you talked to us so horrible on the phone" And yes, you got what you deserved for even daring to tell someone who just had to leave to rush to their dying Dad to pay a late fee.

Haley Nordbak Dr. Simmons is fantastic! Our whole family sees him. He really takes the time to know you and get to the root of any problems you might have. I always feel comfortable asking him questions and he explains everything in such a clear and concise way. I also really appreciate the follow up messages to check in to make sure everything is okay!

Tiffany M I absolutely love the team here. I’ve been seen by this practice for years and have had very positive experiences. There was even a time I had a very bad panic attack at another doctor’s office, they reached out to my PCP here and that evening I received a phone call just to check in on me to make sure everything was ok. They genuinely care about your well-being, and don’t minimize your concerns. I have never been rushed through an appointment or ever been made to feel like I wasn’t a valued patient. Any recommendations they have ever had for my care have been discussed WITH me, and never forced on me. I have Sierra as my provider and she is the best!! Vicky at the front desk is always so awesome, too! This team is definitely professional, compassionate, and respectful. I’m very grateful for their care!