S Benton Over the course of the past several years I have spent an estimated $8,000 - $10,000 at Red Salon in Anacortes for professional services and products. I like the Aveda brand and the convenience of the downtown location. While the owner has significantly increased the cost of services more than other salons, I tried to remain loyal to her and her business. The disappointing and short story is, after years of patronage to this business I received a botched color service from a junior team member filling in for the owner/stylist. I knew something was wrong because the foil process which normally takes 1-1/2 hours with blowout,
took a full three hours. I immediately reported my experience and my disappointment to the owner. She seemed sympathetic and offered to reschedule me with another stylist who would attempt to correct the obvious color mistake. The new stylist did her best to correct the bad color, but I had to wait another month to get the full correction to avoid risk of further damage to my hair. She did a good job and I paid full price plus tip for her work without objection.
To my surprise I received no follow up from my regular stylist/owner so I eventually reached out asking for a credit or refund for the original botched color service and subsequent attempted correction totaling $285.00. She flat out refused. Adding insult to injury, she tried to justify a $35.00 credit for the bad service, my time, and years of loyalty.
So no, I can no longer recommend Red Salon. My years of patronage and countless recommendations to Red Salon were not even worth a one time credit for receiving unprofessional services.
1 /5
Laura Spehar Corinna Carter and her staff are AWESOME. Aveda salon where you can get tons of Aveda products including small sized travel products, love it!
5 /5
Loree Good Shannon McGovern is good at what she does.
My service request were eyelash extension, I turn 50 in 5 days I dont like to wear make-up but I like my eyes to look alive awake.
My girlfriends and sisters told me to try eyelash extensions.
So before my family vacation I went to Red Salon asked if they had someone who offered eyelash extension. They introduced me to Shannon and she happened to have an opening (This is Rare)
So I booked it, the next hour and a 1/2 Shannon had me close my eyes relax as she placed eyelashes on my eyes while listening to music softly. My niece was with me as well she just turned one.
For the next 48 hours I was instructed not to get them wet or really do anything that might mess up the curing process.
After two weeks I decided it is so much easier to have eyelash extension then wear make-up that I booked for a fill and had that done yesterday.
Durning my first two weeks, I had washed my face many times, always being careful of my lashes dabbing them verses a fast wipe.
I swam in a pool on vacation, was exposed to 80 plus degree weather for 7 days, so I sweated a lot this past two weeks.
I was given many compliments on how good I looked, this made me feel even better about myself I have always been a happy person I now feel people can see my smile in my eyes.
In this stage in my life, I welcome anything that helps me feel better about myself.
What I paid and what I was told would be upkeep. This is subject to change, I dont work at this Salon I just asked these questions.
Cost: full set first time $160 plus tip
Fills: once a week $25 plus tip
every two weeks $50 plus tip
and every three weeks $75 plus tip
Now the longer you wait or the more wear and tear you put on your eyelash I would say effect the cost of your fill.
Shannon let me know that if I waited to long or lost a lot of lashes more than normal the fill would be adjusted to a full set understandable so.
Shannon appears to be a kind honest and fair person she is service oriented.
Treat Shannon with respect and Im sure she will treat you fair when it comes to fills and be honest on what is needed.
Updated 11/5/18 - I took my lashes off because I personally didnt want to maintain them, if I go on a trip I will most likely have them put back on. I like the no hassle and the look they give.
The last two pictures I posted were my natural eyelashes after I had extension on. I didnt lose my lashes by having the extension on, mine actually look fuller and longer now.
I dont know if this happens for everyone but it did for me. Maybe its because I was afraid to rub my eyes so I never did I was very conscious of my lashes..."shoot you pay enough for them".
Anyways they are a plus for me.
5 /5
Ben&Syd Zabarauskas Alaina is amazing! Not only does she do a fabulous job with color and cuts for me, but she is so kind and patient with our son. She gave him his very first hair cut at 2 years old and has been cutting it ever since. He’s got curly hair that we keep about shoulder length and she always does such a great job. We would highly recommend her to anyone looking for quality hair care in Anacortes.
5 /5
D W They ruined my hair! I showed clear photos of what I wanted and they said no problem. They completely destroyed my hair, where I was embarrassed for a long time (until my hair was corrected by another salon). I asked for a refund and similar to other reviews the owner didn’t care or apologize. I had to go out in public with my clearly ruined hair and learned other people in the community have had their hair ruined by this salon.
1 /5