Frelima Dixon This place is Awesome, maybe not the newest facility but VERY Good people working in there who are sensitive to the family nature and have whats best in mind for the patients. They dont play no messy back and forth. If wayward family members are in there, causing disturbances and wanting to pull the plug over their patients, they will restrict that in order to continue to heal the patient and only deal with the spouse or if no spouse is present the next closest member. They will not allow childish family disturbances, which is a Peace of Mind they are so Awesome.
This is not Palative Care, so there are no dying patients who are not expected to recover, they are very attentive with patients and skilled in their treatments, with patience.
4 /5
Kenneth Stewart Ive been coming to visit my brother every single day and have had the pleasure of getting to know many of the staff on a personal level.
Whether they are security, admin, cleaning, cafeteria, or medical staff, I must say I am overall pleased with the level of professionalism, care, cleanliness, and bedside manner that has been provided for my brother.
There are always ways we can all improve and my only constructive criticism would be to allow for overnight visitors, as everyone deserves to have someone by their side when recovering so they dont wake up scared, or confused.
In the time that he has been here at Kindred, he has made huge strides in his recovery journey.
He is forging new neural pathways and relearning how to move his extremities and even recently he began tracking with his eyes following visitors and staff from left to right.
He has begun squeezing our hand and moving his leg in reaction to getting his feet washed since he has ticklish feet.
At the end of the day The Most High has the final say over my brothers life, but without the dedicated and professional staff here at Kindred, and those of us that love him, who are advocating for him, and are choosing to speak life into him, rather than death over him, his recovery journey would be much harder.
If it be The Most Highs will that my brother lives, there is nothing that anyone can say or do to stop it.
Thank you for your continued care of my beloved brother, may The Most High bless you for your labours in love.
4 /5
Kameisha P Dont send your family here if you love them!
My dad suffered cardiac arrest on 12/12/24. He was without oxygen for over 10 minutes and unfortunately suffered a stroke on his entire brain leaving him in a permanent vegetative state. He was transferred from ICU to Kindred on 1/19/2025.
Ive been visiting my dad every week and on my last visit 2/27/2025 while I was literally crying over my dads body, I was verbally told by Jessica, the Director of Quality, that my dads wife restricted my visitation rights to see my dad. When I asked why, I was told that the wife doesnt want any medical information shared with me. Kindred threatened to call the police on me if I did not leave. I left very sad and confused.
My dads wife has no reason to restrict me and is abusing her right as POA. My dad is now isolated from seeing his child and if he could talk he wouldnt allow this. Unfortunately he has a trach and cannot talk. Everytime I visited, his health is declining. His only movements are blinking which are involuntary as he is in a permanent vegetative state. He isnt responding to any commands. Its so sad.
My dad isnt getting better and his wife has been lying to the family acting like his health is getting better when the only thing keeping him alive is his trach which helps him breathe and a feeding tube. Its sad seeing my dad withering away as hes lost so much muscle mass and is practically bones.
Im devastated. My dads wife and Kindred didnt restrict anyone elses visitation ONLY MINE. This is selfish and unjust. How are strangers allowed to visit but not a daughter??
My dad is literally lying in his own feces with bed sores and with feeding tubes in his stomach, a permanent trach his throat and various infections including pneumonia and worse of all, he is in a permanent vegetative state. The doctor told me the chances of recovering are "slim to none"and he can die any day.
All I wanted was to be by his side, now I cant see him and I dont know why. This WRONG!
I think my dads wife restricted me for personal reasons and retaliation because Ive asked her friend Ken to leave while I visit my dad. While my dad was in ICU, my dads wife allowed this man to take showers in my dads hospital room and I thought that was weird and didnt feel comfortable with that while visiting my dad in a critical condition.
Kindred isnt even providing me with updates on my dads health. This institution is awful for allowing my dads wife to restrict me for her own bias reasons.
1 /5
Bud Bateman If I could give negative stars I would.
I was a patient here last summer. My first feeling when I arrived on day 1 was "Im going to get killed in this place." The staff seemed very incompetent. Most of the staff was hired from overseas and barely spoke English. This is very frustrating to a patient with a trach who cannot talk. If it werent for my wife constantly by my side, I honestly feel like I would have died at Kindred- First Hill.
Fast-forward to today. Now I am dealing with rude billing staff. I have paid in full the bills that my insurance has advised me to pay. However, the billing department is trying to strong arm payment. They have sent my account to collections despite my insurance telling them it is not my financial responsibility. I have been hung up on, yelled at, and been spoken over to the point that I cannot get a word in before they hang up. They have been screening my calls also.
I have filed a complaint with the Washington State Attorney Generals Consumer Protection Division.
I will never recommend anyone be sent here. I do not wish to receive your cut and paste response, but would rather someone from Senior Management reach out to me. My information is on file with the hospital. Ask Cindy since she wants to screen my calls.
1 /5
Megan Mendel My mom stayed here for a couple of months and when I asked her, she said she would rate it 4 stars. In her opinion, one star is removed because night shift can be a bit slow to respond to call lights. But otherwise, the staff was very kind and attentive to her and she felt taken care of. The food was also pretty good. I agree with a 4 star rating and only removed a star on my end because doctors/providers can be slow to communicate with family members. Otherwise the staff is amazing and took good care of her.
4 /5