List 9 Doctor of Medicine (MD) near Spokane, WA (part 3)

Shyla Klein The staff ignored us multiple times I have been here for a total of ten hours so far and seven of which was spent in the waiting room. Still in the waiting room btw. I came in because my pupils are different sizes and I hit my head really hard and it was bleeding and they just shrugged me off. Said no to giving me food. The staff at your front desk of the adult emergency are very rude very full of themselves. As soon as that clock hits midnight your staff no longer care about your patients. We were in earlier and it was so much different so much quicker and so much more help. Anytime we ask the front desk anything she has an attitude and says things very abruptly and very rude then turns away from you as if to say go away from me. Definitely need staff who aren’t just here for a paycheck. Especially in the emergency department because why have I watched them ignore multiple patients not even just me and then just gossip and talk in the little cubicle thing for hours. They act as if it’s a burden when someone walks up. Pathetic manners for hospital staff. They’ve taken my vitals three times now. Still haven’t taken me back. Told me there’s a five hour wait ahead for me. Kind of crazy when I could have something wrong with my brain don’t you think? Very ignorant staff. Very sad.

Sheann Richardson Worst hospital experience Ive ever had. Husband came in with terrible back pain to the point he was hunched over in pain . the wait was 8 hours the hospital was filthy ppl where sleeping on the floor , a women screamed in pain for hours and was still in the waiting area and finally when he was seen they did nothing to help him in his condition he left in extream pain and alls he got was a doctors note and a fat bill and told to do the things he had already been for three days. this hospital is a joke I wish we would have went to holy family at least they treat you like your a human being.

Tricia Madison If you want to wait for long periods of time only to be ignored and dismissed by doctors, this is the place for you. Unfortunately, I have numerous medical conditions and am at the ER several times a year, typically. SHMC is the closest and, due to my numerous conditions, should be the best option for me. However, I am treated like a hypochondriac frequently flyer drug seeker! Dr. Creel is the only provider there who I 100% appreciate. He listens, cares, and treats appropriately and effectively! Unfortunately, it is time to rely on another facility for my needs because of the lack of consistent care and treatment at SHMC.

Daniel Bateman They cant be trusted watching your belongings even when they require it. Lost $50 in medication and they just played dumb about it. I get its hard being understaffed but that was extremely unprofessional.

Victoria Sprague This place is supposed to be a childrens hospital and they failed. I took my 1 year old baby here the other day and the staff was nice sure but they including the female doctor on call at the time should be FIRED. They said my son had a fever, gave him ibuprofen and Zofran then sent him home saying he was fine. Took him to multicare this morning and we left with medication for his double ear infection, upper respiratory infection and pneumonia. Hes having a hard time seeing because his ear infection has gotten so bad. Thanks multicare, take your children here, not the childrens hospital unless you want your kid to get worse like mine did.

Kerrie Inman Seriously worst hospital. They care is horrible and staff is extremely unprofessional..if I could give them zero stars I would. I would rather drive further just to receive actually medical care. The staff sit and conversate about patients in front of other patients. Dr.nibbler is the worst.if you get him you are sure to not get much care at all. Extremely rude and his head and ego is so big I am shocked he can fit his head through the door. Go any but there if your care or life matter at all.

Athena Simone Very rude receptionist. She was very condescending and would not answer me when I asked her where I was supposed to park to pick up my friend after surgery. She spoke down to me the whole time and was a total b word. Then she proceeded to lie when my friend and her nurse got there. Saying that she tried to help me, but I wasn’t listening. When the fact of the matter was, was that she refused to answer my question. If I had to guess, and I don’t normally “play this card”, but I’m willing to bet money that if my skin color was white, I would’ve gotten much better treatment. I can say though, that my friend’s surgery went nice and smooth and her doctor was amazing, but it doesn’t matter when the face of the hospital is a rude, disrespectful “B” with obvious predjudices-which in my opinion, has no place in our health “care“ system.

kathy marie Deaconess Medical center Spokane is 5 stars. They went over and above the service we expected. Floor 7 staff and Doctors are amazing. Very professional and caring. Thanks to everyone who helped with our visit.

Clayton Nelson Terrible staff and below average care

Alton Chandler Moved here to be closer to family because Im a heart patient in class C, heart failure. I take quite a few medications that were all prescribed by my neurologist, cardiologist, or the heart failure and transplant team I seen back home. I never knew I had heart problems until I came to from a widow maker heart attack I had while on my way to the hospital. Because of my situation I made sure to have all my doctors call in a month of medication so I could get here get a place and get setup on Medicaid. Once I arrived my sister helped me getting started. I had all my meds swapped from the Walmart back home to the Walmart here. When I went to get them they told me that my insurance would only pay for one pill a day of one of my medications, mind you that this is a pill designed to prevent me from having another heart attack and to help with heart failure. Its not a pain pill or any type of pill that you can get messed up on, it only prolongs my life. Class C heart failure means that, my medication and the exercise/walking I do is what keeps me going. If you have read this for keep in fact Im a 42 yo man that has children and recently lost everything due to not being able to work anymore. Im not writing this for a pity party or anything, Im just saying this insurance had rather not fill my meds and play with my life just so they can save money. If you have a choice between Molina and another provider, please go with the other provider because Molina doesnt care about their members. We are just a dollar for them to make. Hope this helps someone make their decision. Have a blessed day.

Ben Bellum I have been fighting with Molina for 7 years now trying to get a diagnosis for my back pain, and treatment for severe TMJ disorder. After being bounced from dentist to dentist, and doctor to doctor, and even sent on a $700 wild goose chase to Seattle, still no pain improvement. Still not willing to cover the surgery for TMJ that I need, and despite 5 different doctors and medical professionals saying that I have osteoarthritis, I still get denied treatment and help. Someone needs to do something drastic to get Molina to take their patients seriously

Ruby Jean Its been an absolute nightmare for my mother. Shes been fighting with Molina for eight, yes EIGHT months for coverage for medication concerning her severe migraines. This company is useless, they keep denying and denying. This company is run by evil, money hungry individuals that take advantage of the trust of those who are suffering. The healthcare system is horrific and this company is only one example of how corrupt it is.

Savanna Kienbaum I’m so sick of Molina and the run around they give me …. Been a customer for years. Cancelled my insurance for no apparent reason that I can find. Some excuse with the Washington health exchange. They said it wasn’t them. Try to make a payment online. Get this message every time. Try to call. They sent me back to the website. I need health insurance! Trying to refill prescriptions!

Christine Smith December I changed plans because the one I had no longer was covered and I would have to pay $300 a month if I stayed on that plan. Molina told me I wouldnt have to pay that since I switched then I get a bill online saying I do so I call and get pushed to health finder who tell me I didnt switch in time. so they say they can send in a ticket and have January canceled coverage so I wont have to pay $300 and in Feb my plan that I switched to back in December would take affect well it didnt because molina never took care of the ticket so it wouldnt let me pay for February coverage I call get kicked back to health finder who send in another ticket to get it fixed and again no response from molina now we are 4 months in and I still havent gotten it fix or heard anything from molina . Molina online says My coverage was terminated.there is extremely bad communication with molina and health finder. when you try to fix stuff with molina directly they send you to health finder . Then molina ignore what health finder sends them. Also molina wont alow me to send messages online anymore so I cant even email them to have some kind of paper trail or a decent response. I will NEVER choose molina again.

Ryan Tansy Just like everyone else, horrible customer service and experience. I keep getting hounded by a collection agency over a bill that was paid over 6 months ago. I provided the insurance bill showing it was paid. Still getting phone calls stating I owe $$. I have never had anything in collections. They sent this to collections even though the bill was paid via insurance. Trying to get a hold of a live person is next to impossible. Just stuck in a loop of endless on hold.

Lucerne de Moravia HEADS UP! Like everyone else in these reviews, I received a huge ($2000) bill because the nurse I was seen by in the ER belongs to this organization. Under the WA Balance Billing Protection Act, this is considered surprise billing and they CANNOT bill you anything if your insurance is not in-network. Contact support about your bill, give them this information, and then file a complaint with the WA state insurance commissioners office on their website if you need to. I did this and they immediately dropped my bill, no collections.

Lauren G I was "seen" at Sacred Heart (only saw nurses, never any Doctors). I told them I had new insurance, but they refused to actually take the information. When I reminded them later, I was told they had "found" my insurance. Since I have a state marketplace insurance now I thought it might be true. Its been almost 2 months, and I only just found out through my hospital bill (not my physician billing bill) that they didnt have my insurance this entire time. I received a bizarre "Papaya Pay" text link that looks like a scam for a $1500 bill. If you click to expand it, which I had to send to myself in an email to get it to load on my computer and not my phone, it has zero phone contact information. I also wasnt able to tell if they had even tried to bill my insurance from that. I called the number on the Spokane Emergency Physicians website, which seems to be a voicemail that just gets ignored. I have no idea what that number is even for. It took me a couple different calls to Sacred Heart, and speaking to people on 3 different phone numbers from them, until I finally reached the physician billing (844) 213-4632, by the way. They finally took my insurance to try to bill. The other reviews here leave me suspicious that this will get handled correctly. This is no way to run a business. Healthcare payments are bad enough as it is, without this added nonsense.

Christine Barnes Edit: another call from the collections company after being told months ago that my sons secondary MEDICAID insurance would be billed, like it was supposed. These people are insane. Im ready to sue them. They are actively breaking the law by billing me instead of Medicaid. I provided my sons primary and secondary insurance to Providence at the time of service, last year, like Im supposed to. Apparently this company did not get the memo and Ive been fighting with them since April to bill the secondary insurance. Over the phone, through email - I was told itd be taken care of. I continued to receive threatening texts to notify me that I would soon be sent to collections. Again, I contacted this scam of a company and was reassured again that I would not be sent to collections and they would take care of it. Yesterday I received a call from a collection company. Im absolutely livid. I did everything I was supposed to do to avoid collections and time and time again they dropped the ball. I should get my lawyer involved, I shouldnt be punished for poor billing practices. As someone who works in medical billing, Im appalled by this company. I called yesterday and all the woman could say was "Im so sorry this has happened. Well bill the secondary insurance then when we receive payment well reassess the collection status." I couldnt believe my ears. She acknowledged that they screwed up and Im still being punished? I said absolutely not and she escalated me to her "supervisors" voicemail and that shed get back to me in TWO BUSINESS DAYS. Complete insanity. I dont know who I need to contact to report this huge "mistake" but they need to be held accountable for their absolute stupidity. Lastly, if theyd been capable of doing their jobs, they would have already gotten their money and in full. I know how collections works - the collection agency gets a big fee out of it. So not only did they waste my time and the collection agencys time, but they lost money. I cant imagine a dumber company.

Diann Rice So unprofessional and confusing where do I begin? I have about three different phone numbers supposedly for these people. I think they failed to bill my insurance properly but I can not get ahold of anyone to confirm. They are texting me at a time in history where scams are running high. Where is my paper statement? They are asking for over $500 unsubstantiated dollars. One number I called told me to call another. Even getting directly connected by the hospital...first they have no record but then acknowledge that they do have a record of my care....but I should call another number anyway. These people have put a lot of stress into their billing process. I guess they may be hoping for more patients in the ER if they stress us out enough. CRAZY! Now, after hours of work just trying to figure out where their true office is and who to talk to, to get my billing right...but no answers...looks like I will have to tackle this another day. I am questioning their ethics and their methods.