Rebecca G This place is not where you should go to ER. Ive been here for damn 4 hours, and still, Dr. does not come! It is beyond disgusting since we pay alot alot alot to Dr and they cant friggin go fast. It is an ER for crissake! Plus, this town is so small, and they still cant even hurry. I have dogs at home that need to peeeeeee!!!!!! Never will I go this place ever again! The nurses even chatted and laughed and are not even working! What kind of hosp is this!
1 /5
D Reynolds The emergency waiting room was chaotic with sick kids screaming and full of people with issues. The various intake people, receptionist, triage nurse, and registration were excpellent. Everything happened fairly quickly, (maybe within 15 min), and then we waited another 10 to be taken to a room. The hospital and the staff are absolute professionals and we deeply appreciate their work and dedication! The emergency doctor was spread thin but spectacularly kind, quick, and very through, and she explained our questions. Thank you.
The basic issue in WA it seems, is that there are not enough doctors for the served population, so things can get a bit slow.
5 /5
Kit Blake I have been here more times then I care for, and each time felt completely disrespectful and like a waste. They will make you sit in the waiting room for hours, regardless of the ailment or how busy they are, charge ridiculously high fees, ignore your existence when you do finally get rooms, and are just straight rude to patience. My last experience, we showed up at 6pm, and werent able to leave until early morning the next day. She wasnt given a room until 10:40pm, which we sat in for an obnoxiously long time. While in this room, we hear an older man a few rooms down, yelling for help, only to be ignored for minutes, and when they finally came to him, they were completely rude and nasty to him. All the while, you can clearly hear other nurses and doctors chatting and laughing outside. Overall, I wouldnt recommend anyone to this ER/ hospital.
1 /5
Riot Zenkner If I could rate our experience early this morning as a negative I would. My son was urinating blood starting at 1230 am, we reached the ER by 12:45 am and were left waiting in the ER waiting room for 3 hours they took a urine screen and ultrasound of his testicles during that wait, then when we were placed in a room finally the nurse came in once when we entered the room and only came back in to check when I hit the call light after another hour of waiting and didnt seem to have much care what so ever, 2 hours later and the doctor still couldnt give my son the time of day. We left at 530 this morning without being seen. Will be going to capital medical center if any other emergencies arise. Absolute shame on them for the lack of bedside manner or care for their patients.
1 /5
K N Sadly our family has used the services here multiple times. The staff here are very compassionate and do everything they can with limited resources. We actually go a little farther to come here rather than the larger hospital in olympia because of the staff. I only gave 4 stars because their resources are limited. 5 stars for the staff!
4 /5