The Best 19 highly rated medical facilities near Puyallup, WA (Page 2)

Walt Snover Always a pleasure to have Dr. Garcha as my physician. Unfortunately, this must have been busier than normal. My appointment was for 3:20 pm. I saw the nurse at about 3:35. After that, I was not able to see the doctor until 4.20. I want to emphasize that is was NOT the normal waiting time for the clinic. I will chalk it up to a busy day. Love this clinic.

veronica pina It took 3 months to get in as a new patient but once I had my appointment, I could not be happier with the visit. I even have my follow up scheduled for 1 week out. I love the MultiCare system and would not choose any other for my care.

Ludwikowski Kimberly (Auroreily) No review on the doctors itself as its impossible to get in. Theres one polite receptionist there and thats about it. She explained at the beginning of January to call starting the last week of the month to try to get in and how the residency program works. I called 3 times that last Monday (1/27/25), only to be told rudely by the last call that there wasnt any point to call until Thursday afternoon (Today, 1/30/25). I opted to call first thing this morning instead. All the appointments are already gone. The receptionist was ditsy at best and just went oh I guess its all full with nothing to follow up with it. Filed a complaint with their main patient relations line. For this being one of the only clinics that can take new patients in the area, its down right impossible to get into and the staff 100% needs a training on how to be an empathetic human being. The office should have a static opening for these appointments so Im not wasting work time calling over and over again just to be told its not open or no appointments available.

Jauna Wagenblast First time patient, seeking a new PCP. I’m not looking any further! The staff here is amazing! I never once felt judged or not heard. Very thorough. I would highly recommend to everyone I know.

Laura Wallace Dr c. Sharma is the most attentive provider I have Ever had. She has the most holistic common sense approach? I appreciate her and the providers at East Pierce family medicine immensely..

Geno Clemans Very professional and caring Medical Staff. It is gratifying to be treated as a Patient instead of a Customer. Very happy I made the change to Dr Chris Olmstead and his professional Staff. I highly recommend to anyone searching for a family Physician and Professional medical staff, Call Sound Family Medicine First. Tell them Geno , 1st Marines , sent you.

Felicia Kern I hesitate to leave such a glowing review because I dont want this place to get too booked up lol ... My entire family had new patient physicals on the 2nd of January. My daughter and I were assigned to Kristin Williams, my husband and son were assigned to Chris Olmstead. Both providers were friendly and thorough. Im feeling very optimistic about having them as our PCPs. The receptionists and medical assistants were also very friendly. 10/10 will go again! :)

Nelson Curry I recently joined the Sound Family Medicine in Puyallup, Wa. Wow ! are they Great. My provider, ARNP Merrily Fillmore is wonderful. Merrily cares about her patients and is very thorough in her examination of your medical needs, and makes you feel as if you are her only patient, and the staff at Sound Family Medicine are so pleasant and friendly. I have found a Home at Sound Family Medicine.

Lisa Reader This clinic has a very friendly staff and pleasant atmosphere. My biggest motivator for the review is Dr. Majors. He is very kind and incredibly knowledgeable, and did not in any way make me feel rushed or ignorant or embarrassed when I asked him a dozen questions about my health condition. I have found this to be rare in todays world of health management. I am thankful for Dr. Majors.

Rashell Schulz This place doesnt even deserve one star. My first appointed no one was in the reception area, when the gal finally came out she had put me in a room. I WAITED over 30 minutes for the doctor to come in. He finally came in didnt even spend 5 minutes with me. Told me something he wants to try and that he has no idea what was going on. He didnt even check me out. The REASON for me scheduling this appointment was to HELP figure out what is happening. He left I waited for him to come back with papers, he never came back. I went out checked in with the nurse and was told that he ran to his next appointment and didnt tell her or give her anything. So now I have to pay $300.00 for this dudes time when he didnt give a damn & ran off without anything. I scheduled a second appointment to just get the procedure done or I would have had to wait another three months just to see a different doctor. The day comes for the second appointment. Im ten minutes early with my toddler as I have no child care. No one again in the reception room. They come out eventually and put us in a room. I get into a gown and we wait. Eventually Im pissed no doctor has come in my daughter is breaking down, we should have been in and out for the appointment. I decided to get dressed and leave, when we went to leave they were JUST THEN FINALLY coming to my room. 45 minutes later. They tell me they are finally ready I ask if they have a snack she can have to calm her and he gives her a granola bar. Thank you for that! Im waiting again in my gown, they come to ask me a question and tell me that they need to call my insurance to get permission. This appointment was scheduled two weeks ago, they have had my insurance information, & they didnt even bother to make sure it was approved until the minute of. Takes them another 15 minutes. So here we are at my second appointment over and hour past my scheduled time. Finally they do what needs to be done which takes FIVE minutes if that. Needless to say Im pissed at the place and felt like I was just treated garbage and thrown aside. I came here for help to find out what is going on with my body. I STILL HAVE NO ANSWERS. So thank you for not caring, thank you for blowing me off, thank you for not being willing to help someone who is having a serious problem.

Me Me Always sees me on time. Thorough & listens to my concerns.

Matthew Fried Fantastic communication and assistance that truly makes you feel like your care as a patient is a top priority. I had the pleasure of working with Andora A. Throughout the process she was incredibly pleasant, understanding, and offered all the help and information I was looking for! Thanks again for the help and care!

Cory Snider This is not a safe place for trans or disabled people! Medical staff was ignorant and dismissive of my partner’s gender identity, even after being informed over the phone before meeting, AND being informed during the appointment! The staff repeatedly misgendered them and used the wrong name and pronouns several times without making ANY effort to self correct or apologize! Also, don’t have rooms that can easily accommodate wheelchair use. Staff had to change rooms just before we were called back because they needed a larger room, but they all still bumbled about upon entering and exiting the exam room like they’ve never seen a wheelchair before. (For this, I admit they just trying to be helpful, but as medical professionals and providers, their help left a LOT to be desired.) They sent us my partner’s patient summary in the mail, along with another patient’s information. This information includes: Full name, date of birth, medical diagnoses, medications, upcoming appointment times, dates, and addresses, as well as other sensitive information. Doctor came in, would ask one question, not listen to the full answer, and repeat. Doctor did not care to hear any of the patient’s symptoms or needs. Scheduled a colonoscopy, and said, “do you have any questions about the procedure?” And when my partner explained they don’t know what to ask because they don’t know what to expect the Dr. said, “Just do the prep and you’ll be fine.” Very helpful, doc. This is especially infuriating because we assumed there would be some level of information provided about the procedure, but instead, with the prep paperwork they sent, there was a form claiming patient was informed and understood the procedure and the risks involved. ABSOLUTELY NOT TRUE! This place needs to do a better job of EVERYTHING, including not violating HIPAA. Staff is terrible and unhelpful. Doctor is rude, short with patients, unclear about what you’re being charged for, and an altogether unprofessional provider. Would be 0 stars if it could be. I wouldn’t recommend this place to anyone for anything. At all.

Ghost Dancer After waiting 5+ months on the books, Im seen by the doctor for a grand total of about 6 minutes, they send me for testing then tell me to leave. I wait over 3 months for the procedure, still having dilapidating symptoms, then they tell me to wait 7 months for the follow up appointment, while my symptoms get worse. This is atrocious, even asked if they had a wait list or anything where I can be considered for cancelations, and they said no.

firedragon minecraft Terrible for military families! I had a procedure done here in 2021 and returned per my scheduled follow-up. When they called to schedule, they said, "Lets make sure we have an authorization on file" from Tricare. They indicated they did, we scheduled and we went forward to the procedure. When I get a surprise (much higher) bill than expected, I look at the EOB and see the remark code that there wasnt a referral number with claim. Long story short, the office said they had an authorization for an office visit and not the procedure. I expect the medical office to understand billing codes on an authorization. They told me they had an authorization on file and I trusted their expertise. The office claimed they were retraining staff and reduced my out of pocket slightly, but I still lost at least $150 to their error. Thats money that means a lot to us in these difficult economic times. I expect a medical office to understand billing codes, to realize the authorization didnt have the billing code for the procedure on it, to advise the patient and to seek the correct billing code before going forward with the procedure. Basic stuff. If they dont understand billing codes and authorizations, they shouldnt be working with military families. I wont be returning and I recommend others dont use them.

Robert Nicks Little to no communication with my appointment. All they sent was text messaging with cartoon tutorials telling me to follow the doctors instructions that I didnt receive until the day before the procedure, which had 7 days worth of instructions. Lack of communication =a bad relationship.

Cathy Pilo The office and reception area was pleasant as were the reception personnel. I didnt wait long before being placed in a room. The Dr. came in right away. Attentive to what I had to say. Very knowledgeable. Provided suggestions to help with symptoms & ordered follow up tests for more conclusive diagnosis. I would recommend this clinic. -Cathy

Dominique Smith We came in to see Dr. Yu. The ladies at the front desk were very friendly and helpful. Dr. Yu took the time to listen to all of my concerns. She gave us multiple options and calmed my mama heart. I’ve had many sleepless nights and tonight I know I’ll sleep well. Thank you Dr. Yu! We highly recommend and would give 100 stars if we could.

Aaron Friel No bedside manner. I felt rushed when I had questions. She kept on cutting me off in mid sentence to hurry the visit along. I legitimately had questions about a biopsy the was on my vocal cords and she kept cutting me off and treating me like whatever my concerns were she didn’t have time for. She also offered to culture my sinuses because she saw puss draining, then told me she didn’t have time to get the equipment ready and I would have to make another appointment to come back and get that done. My jaw was on the floor and I was speechless. Then she told me to hold on seeing the expression on my face and was back with the nurse and the equipment in literally 15 seconds. I would go into the way she told me my diagnosis, but typing it wouldn’t do justice. It was terrible. I had questions she seemed in too much of a hurry to answer. Not worth the long wait to see an ENT needless to say I’m seeking out another doctor and will never be back there again.

nico vandijen Check in, wait time was great. Minimal wait time Was very disappointed with the service from the CNA that day No eye contact, very quiet voice. Took two prompts for her to increase her voice volume Then the CNA insisted that I sit in the blue chair, yet I was comfortable in the grey chair She informed that she could not take my blood pressure for 5 minutes if I got up and moved to the blue chair??? Why can’t she not take the blood pressure while I am sitting in the grey chair Now the stare down , she would not move towards me I was the better person “Okay I will sit in the blue chair for the blood pressure only then go back to the grey chair” Yes that works for me After moving to the blue chair I roll up my sleeve for the blood pressure Instead of completing the task , she decides to review my medication, allergy and medical history “ no blood pressure only” I can’t do that now waiting 5 minutes “ Okay I will now go back to the grey chair and wait 5 minutes there CNA left room New CNA arrived, blood pressure in grey chair Never insist that patient has to do something You are there to help the people of the community

Roberta Mathews I enjoyed the politeness of the staff and the office nice and clean and quiet. Dr. Duke’s a well experienced professional doctor who is very knowledgeable and honest about ways going on and detailed about the outcome going in and coming out and I appreciate that about him. 5 Star in my book

Steven Boyd I really dont like this hospital. Some of the staff are ok but seems like the majority are clueless. 14 years ago my daughter got MRSA from one of the staff. Today the ER Dr with a god complex refused to do a CT scan for my other daughter who has classic signs of appendicitis and told to come straight here from our primary ... When we get a CT scan that verifies chronic appendicitis believe me Im gonna be livid

Brittany-Nicole Miller Idk how this place is open with how dirty it is an rude their nurses are bedside manners been dead there for years hopefully they start getting shut down every single time Ive needed immediate medical care an couldnt drive to tacoma my families gotten abused as a young veteran who served this country for hours yet well watch junkies limp in an get treated like kings serve your country they say ya right if this is the aftermath!

April Boyd My their visit I was able to make it to the hospital to be with my daughter. When I got there her aunt left so I could go back in the room with her. The women at the front when you check in were very nice and polite, same with the women at the emergency room desk. When I got through the double doors to go back into the ER I still wasnt sure where to go so I stopped at the 1st desk that I saw someone at and said hi Im looking for my daughter shes a patient here and the guy at the desk was like well Im not a nurse and grabbed his little badge and held it up (which it said Dr) all hella rude and then went back to typing on the comp. Luckily I found my daughter shortly after. Everyone else has been polite friendly and very helpful.

Tigrrrtoo UPDATE TO ORIGINAL REVIEW: Wow, only a couple days after posting this review, my daughter was taken by medics to the ER at Good Sam. She ended up needing emergency surgery. One nurse was grumpy when, before a bed was available, daughter in horrific pain laid down on the floor. Nurse called security. Daughter says the poor woman was just trying to do her job, no blame. Otherwise she said treatment was all kindness and careful explanation of the diagnosis and treatment. Kudos especially to Dr Song who saved her life and eased her fears as she prepped for surgery. Daughter is healing well, no complications. ORIGINAL POST: In the past few years Ive had two surgeries and one trip to the ER at Good Sam. (Ive also had surgeries at half dozen other area hospitals for comparison) Every aspect of my interactions with Good Sam staff was exceptional. Each time I was treated with kindness, professionalism, and a pleasant attitude. Wait times were short, even in the ER. The facilities clean, comfortable and pleasingly decorated. Great care was given to pandemic safety. When you are ill and feeling apprehensive, thoughtful caregivers make all the difference.

Regina Takaia Dr. Dahan at Pediatric Healthcare in Puyallup has been our private Pediatrician for over 18 years! We come all the way from Renton just to see him because he hears our concerns and can get us an appointment in a timely manner. His treatment plan and management is personalized and attentive compared to the Urgent Care and ER nearby. I come to him because he’s the best.

Hermajesty Jane First let me compliment the Nurses and the M.As (friendly,they do a good job) . Now let me start with the lady at the reception with curly hair, she is always so rude & not friendly at all. Secondly once they get you fill the paper work and get you checked in then it takes forever to see the Dr. And once the Dr comes he is NEVER friendly, does nit acknowledge the parents of the kid. I mean have some little courtesy and just say hello. We understand you just want to make money and move to next pt but just a simple hello or gesture will do. Then he will not even try to be friendly with the baby, he wants to do assessment on the baby when the baby is standing ( especially throat inspection is risky trying to ask a 2 year old to open their mouth wide and stick tongue out whilst standing) .Get the child comfortable or even have the parent hold the child for crying out loud. He is in so much of a hurry that he wont even give parents time to air their concerns. If you truly went to this practice and took an oath then kindly show it by how you treat your pts. Give the parents a chance to air their concerns,be a good listener, dont rush them and make them feel like their needs are important.

DJ Dr. Dahan is the only pediatric doctor who listened to our concern. After 2 years of seeking answers for my daughters feeding problem, finally we got an answer. Dr. Dahan is a good listener. I would highly recommend him.

Victoria Wanaka We moved to Washington in April and for months we were on wait list for pediatricians within 30m from us. I got tired of the wait and started looking further out. I called dozens of clinics, Dr Dahan’s office was the only clinic taking new patients who had Tricare. The staff got us scheduled quickly for annuals so we could get some referrals for continuity of care for preexisting conditions. The front desk staff was AMAZING and patient enrolling my three into their system. The day we leave for our appointment, I look into Dr Dahan and his career and I won’t lie I got worried, in my experience in the south when you have a male doctor that has been in the field as long as Dr Dahan has, they are grumpy and you get rushed through appointments without feeling heard. I’m not kidding when I say he is the total opposite of that. He was kind and funny and listened and interacted directly with my girls. He had no problem with any referrals or questioned where I preferred to take them. I LOVED our interaction the entire time we were there with every single staff member. When the referrals were put in I got a text message listing off each referral, name, location, and phone number to call if they don’t reach out quickly to schedule. I was crazy impressed. I’m very blessed that we were put on wait lists and we’re getting care with Dr Dahan and his team.

Keelana Bates HORRIBLE WAIT TIMES. Arrive 15 minutes early, only to get dismissed from our appointment 2 hours AFTER the scheduled time for a basic newborn check up. Several times asked to undress my newborn and wait 40 minutes with her unclothed and the AC blasting directly overhead. The staff never let you know what is going on and are decent, at best.

Jenni They were super quick and efficient doing my DOT physical so I could make it back to work on time. Katie Hadley was friendly. The nurse I had was a hoot! But she got the job done. My only complaint would be how difficult it is to get through to someone on the phone to reschedule or ask a question. And their reception staff wasnt fully informative about some new DOT paperwork requirements.

SP0NGEB0B 143 The Dr was very rude when saying she cant help me. Theres other ways to inform someone theres nothing you can do so why be super rude about it. It was like it was such an inconvenience that I happened to have an injury

Kimberly Kelly Very professional my appointment was for 12:30 and I arrived at 1130 I was seen early. And My Provider took her time to get all the details of my case. Very pleased

Kaohu Gordon (Hawaiian69) Started awesome Dr. Adams helped me out so much, then wasnt his fault he was just doing what the schedule of l&i protocols, but my situation was different because I had a scheduled surgery and couldnt get better because of my recovery from a different situation he released me back to full duty while on my recovery from my surgery, I went back to work 1week later they fired me for a made up situation, Im still doing physical therapy and not healed fully yet, so I know it wasnt his fault, because hes a wonderful and awesome doctor.

Athena Williams If you receive Katie Hadley as your provider, transfer to a different attending immediately. Hadley is the worst experience I’ve had with a physician. By the end of our term she has completely traumatized and caused immense amounts of stress with no proper causations. She will not seek to get you to full care or even half. She will try and see you as little as possible. Is very rude to patients, and other medical professionals. She does not listen to patients or other medical professionals opinions. She falsifies medical notes and records. Will do the least amount of work to treat you if at all. Her negligence is so extreme, If you can find a new provider do it immediately! She is not a provider you want to keep! Luckily I was able to fix the mess she caused in my life, and seek actual professional care and properly finish my treatment else where. You might not be so lucky! If I could give her -0 stars I would, -1000 stars. DO. NOT. USE! -100 million/10. Katie if you’re reading this I hope you find the lord and savior and give yourself to him. He would never treat his children the way you treat your patients. Retire if you’re tired. Youre endangering lives with your negligence ms. "Whether a company has 5 or 500 employees, they are going to get excellent, individualized care. I am committed to high quality and timely treatment that safely keeps patients working." Quality is 144p. Treatment 144p. Individualized care 144p. Safely keep patients working 144p. Atrocity to the American health care system. If there was a red flag this nurse practitioner is the red on the flag. Not only was my suspicion about her being racist and prejudice right. Another fellow of my race commented she said she didn’t want to be his provider and asked if it was cause he’s black she hung up on him. She also told me the same thing in our second visit. Racist confirmed.

Christine Lencioni Dr Marianne Broers is one of the most wonderful doctors I have had the pleasure of ever knowing! I have been a patient of her for around 30yrs and I hope to have her as my doctor until the day she retires. She is incredible. So kind, so knowledgeable, she really is There for you and goes above and beyond. I think she might already be full and not taking new clients, otherwise Id definitely want my husband to be a patient of hers as well as everyone I care about, because I know that they would be in the BEST of hands - if they were in Dr Marianne Broers hands. If you get the chance to have her as your doctor, jump at it. Wonderful doctors like her deserve our gratitude. I hope she knows how much I appreciate her and her wonderful support staff, and that they will let me know how I can better show my support and appreciation in any other ways besides this little Google review!

Gordo H Dr. Broers saved one of my family members life. She diagnosed a rare cancer and then found and referred us to the best cancer care doctor in Seattle (possibly in the country). That family member is alive and well today. Also, she knows how to give a thorough physical where other family practice doctors are not experienced enough in much-needed procedures.

Kelly Lauseng My wife and I have been seeing Dr. Broers for about 5 years now. I have had many doctors (some very good ones), seen many specialists, and have had several surgeries. Dr. Broers is by far the best doctor I have had. She actually cares about her patients, she gets to know you and your family, she has never rushed us through the appointment with the "one problem per appointment" mindset that I have seen so many doctors develop. I am 54+ years old, served 22+ years in the military, lived in many places and have had many primary care doctors. I respect and trust Dr. Broers and her medical assistant Jamie more than I have any other. If you are considering choosing her as your Primary Care Manager, you are making a wise decision for your health care.

Junkie Barn Marianne T. Broers is absolutely the worst doctor I was unfortunate to encounter. Dont go there. Her professionalism level is equal to 0. You better wait 6 months for any other doctor.

Sally Ryan My Optometrist was so nice and explained everything as she went along. Sam for her assistant. The optician in the eyeglass shop made sure I was getting all my Senior Advantage benefits to give me best price. This was the last of my appointments following cataract surgery with Dr. Luong. My eyesight has not been this good since my youth. I am so happy.

Russ T I saw the optometrist for long-term , ongoing eye issues. She was very helpful and understanding. She was also very thorough. In the end, I was confident in the plan and long-term outlook for my eye issues.

Joey Ramos Dr Wakatake, is amongst one of the best family practice doctors I have encountered. I work in the medical field. Dr Wakatake is attentive to my situation, he has heard my concerns and really endeavoured in putting his knowledge to work in getting me the care I need. I respect him entirely, you should consider him an asset to your organization. My review is based entirely on my interactions with him personally not so much reflecting the Kaiser system as a whole or other providers thats Ive encountered as a patient in the Kaiser system.

Michelle Mullins Dr. Copeland was a breath of fresh air, she was extremely informative, friendly and genuinely listened to my concerns and provided great possible solutions and/or remedies. The medical assistant, Teri (sp?) was extremely friendly and kind. I can they both love what they do.

justin Shirts Dr Nathan Dewitt is such a caring professional. So many people aren’t as fortunate as me to have a primary care physician that takes the time the way Dr Dewitt does. He explains things with a relaxed, calming demeanor that is thorough and very comfortable. I feel blessed and lucky to have a Physician like him. If he’s ever accepting new patients be sure to get to him first. Great guy and Kaiser is lucky to have him.

Steve Dische Dr Godbout is the best!! I trust his assessments and he is 100% accurate on recommendations he made for me; dealing with my injury which was caused years ago; when I exited an aircraft in flight, one too many times! Thank you Dr Godbout; you’re awesome!

Lisa Bender Parking was awful! However it’s not my clinics fault that the buildings other offices overbooked so many people that the building couldn’t handle it! Now my Dr was amazing today!

Sheri Hunt Love MultiCare Doctors and their Staff! I’ve had many medical groups over the years but these folks check all the boxes for me.

Kim Johns My mother and I have been seeing one of the Doctors there for 6 years. We have always been treated kindly. The Dr is kond and caring, very gentle with my elderly mother and is very considerate of her hearing loss, he makes sure she can hear him and understand him. Both of us have had several procedures done and would recommend this clinic and Dr. a thousand times over. Our pain is managed and we feel heard and respected.

Justina Maurer Dr Godbout listens and cares. He is able to develop a plan to help alleviate one’s suffering

Hanna Nordlin So far this practice is highly unreliable. Can’t speak of Dr. Omar’s ability because they have cancelled on my son TWICE now. Will update once my son is actually seen (if ever, I will switch to a different GI doctor if this next reschedule is also cancelled) EDIT: the appointment was kept, but then we were completely forgot about despite having 2 screaming toddlers. 1-star stands. Don’t think we will be back. Edit in response: Dr. Omar was sick the second reschedule. No reason was given for the first reschedule that we got as we were literally leaving our house for the appointment. No other patients were present in the clinic while we were forgotten/ignored. The two front desk people were on their phones instead of helping us. My son also fell and hit his head when leaving this clinic. NO ONE CAME OUT TO HELP! Excuses will not help you. Own your mistakes instead of trying to cover them up.

Natalie Schaefer We have been seeing Dr. Abdullah for years. He was able to resolve an issue my first child had 6 years ago. He had been living with the condition for 2 years and between multiple doctors across multiple states, Dr. Abdullah knew what it was at his first appointment and quickly got him on medicine that brought relief and ultimately the cure for it. Years later my second child was developing chronic GI issues and pain. We were initially on a very long referral waiting list at Mary Bridge. I called Dr. Abdullah’s office directly to see if they would take my daughter on and they were able to get her in the next day as long as our pcp could get a referral over (and she did). Dr. Abdullah and Omar are very thorough in the tests they order and interpret. I appreciate this, knowing how many conditions have mirrored symptoms, because I know they won’t treat for the wrong root problem. My daughter is still in the diagnostic process but already improving under the dietary plan they have us on with a licensed dietician supporting us the whole way. I know diagnostic processes can be long, but they’ve shown me with both my kids that I can trust the process and that my kids will get well again under their care.

Sarah DeBord Amazing care from all providers in this office. We love our dietician she is amazing. We have been going to dr Abdullah for just over 10 yrs now and he is great. He takes the time to examine my kiddos and explains everything and answers all your questions! If you dont like something specific for treatment, they try to figure another way to get the desired result. The ONLY problem is because of the extremely good care you get there, and because some issues may need emergency care, Dr Abdullah can run behind schedule. And it can be a long wait if this happens. Just talk to the office staff if that doesnt work out for you that day and they will figure something out....just....leave extra time for the appt.

Robert Hamilton Giving a 1-star because theres not a lower mark. Dr. Abdullah and his medical staff are top-notch...professional, caring, and competent. His back office, however, is a model of inefficiency. They continue to bill me for services that must be paid by Tricare/Medicare - I have already communicated with Tricare who informed me that I am not liable for any charges - Prime Health must work with the appropriate insurance agency. It appears that instead of correcting their coding error, they would rather continue to send me bills. I have emailed them and texted them. I get no answers. Dont bother trying to call - they dont answer the phone and dont return calls. I looked for them on BBB - they are not an accredited business. Reference your reply - you still dont get it. This is your problem, not mine. You need to deal with Tricare, not me. Leave me alone.

Alina Vilaysom Unfortunately, I cannot recommend this office. While Dr. Abdullah was very helpful initially, the administrative team’s lack of responsiveness has been extremely frustrating. We’ve had to repeatedly email and call to follow up on test results, which is unacceptable for a medical office. This unprofessionalism has forced us to seek care with a new gastroenterologist. I don’t enjoy leaving negative reviews, but this level of service is not okay.

Erika Meboe Jennifer Permann PA-C is an absolutely excellent provider. She was very knowledgeable, kind, professional, and took time to thoroughly explain things to me. I had a wonderful appointment with her, it exceeded my expectations.

Shawna Dieter My daughter did not have such a great experience last time she had a similar appointment and had anxiety over having to do this again. Natalie Robinson was fantastic, she listened to my daughter, made her feel comfortable talking about personal stuff and explained all different options and what to expect with her next appointment. Very happy! Thank you.

Ms Meow I picked Dr Permann because I liked her profile. Im glad I did. She worked with me and gave me a lot of useful information on PMS. I didnt feel like I was just a patient filling her time slots.

Cynthia Omura This clinic is great all around. Providers and everyone are always kind and quick at getting me back. They ask me questions and make sure they understand my issues. I always feel heard and like I’m getting the best care I can. Office is also very clean.

Heather Mantell They lie to you about timelines and dont mention their referral person IS GOING TO BE GONE! NOW I HAVE TO MOVE WITHOUT PROPER BIRTH CONTROL BECAUSE THEY FAILED TO TELL ME SOMEONE IMPORTANT TO REPLACING MY IUD WAS ON VACATION I COULD HAVE GONE TO PLANNED PARENTHOOD INSTEAD OF WAIT FOR YOU LIARS!!! Do not trust they will treat you when they say they can.

sophie siegel Hazel King is the best! She is extremely informative, helpful, and she listens. I would recommend her Anyday! Also, any other nurse’s or front desk personnel I’ve dealt with are all attentive, thoughtful, and over all just sweet ladies!

Clara Hinton I had a horrible experience with this place. Why Dr. Guray has so many good reviews I don’t know. She was pushy and dismissive. She acted like she knew what was best for me having known me for 5 minutes. It was giving a very “one size fits all” kind of mindset when it comes to treatment. And the worst part of everything was she messed up my medicine dose and didn’t fix it. I told her I take 4 tabs daily and she sent in a prescription for ONE TAB daily. How does someone screw up that bad? I called this place like 4 times about this in the span of a week; they kept claiming she would send in the right refill but never did. I had to get my medicine from instacare. Ridiculous.

Uncle Shortys Bassin This has been the worst Primary care Doctors office Ive ever been apart of. Any prescriptions take forever to get filled. Anything relating to insurance takes forever to get dealt with. Any kind of referral from them doesnt get filled out correctly which means weeks and weeks if bot months to get seen at other place. Its a bunch of newbies there. Ive complained to my wife about them ever since Ive joined em. Will be looking for a new Drs office today.

Apple Nisperos Ive been to numerous doctors as a patient and as a fellow medical professional. Ive seen them navigate between patients, covering basics, focusing on the issue at hand, provide plan of care and move on to the next. What made me keep my family under Dr. Gurays service is how she makes sure we understand our plan of care. How she takes her time explaining things to increase patient compliance. I personally appreciate that. As a nurse myself, I would love for my patients to get better. And thats how Dr. Guray is. She cares for her community so much that she goes above and beyond on my book.

Gabrielle Bowen Dr. Guray is proactive, very knowledgeable, is kind, and listens. My mother and I have been her patients for many years and she is like a member of our family! Her staff is amazing! Taylor has the kindest heart and is an amazing nurse! Just talking to her relaxes you. Kevin at the receptionist desk is so calm and caring! He can always find you an available appointment and will follow up with you if he can get you in sooner. Dr. Guray struck gold when she hired Kevin. I absolutely love this clinic and I recommend it to anyone! The clinic is in a good location with its own parking lot and it is easy to get in and out of there. The waiting room is gorgeous and very comfortable. I felt very safe going there during covid.

Debbie Roseleib The providers and staff are all fantastic. Very accommodating and timely. Do not have long wait times. The doctors, nurses. Lab tech and office staff all go out of their way to help you understand and make informed decisions.

Jack Not sure what the negative reviews are about the staff. I’m not the easiest person to manage but if you come in with a smile and approach people how they’re supposed to be approached you’re going to be treated with 5 star service and care regardless of your background or where you came from. It was easy to schedule, they were on time when I showed up, they were extremely caring and the referral was in damn near before I left the building. If you want quick and easy while getting the proper care you need without being overloaded on pills and extra charges this is the place to go. Everyone from the front desk to the nurse and the doctor were excellent.

Rita Frontese I have been seen by Dr Ali, Dr Kim, Dr Broers, Dr Sahay and a couple appointments with nurse practitioners for several years now. My primary provider was Dr Ali, then when she left change to Dr Broers, sometimes was seen by Dr Kim if she was not available. Once with Dr Sahay. They all are great providers. Sometimes I talked to nurse over the phone to get advice. Or sent messages to providers and they replied soon. They are friendly, listened carefully, and gave the great advice and treatment. The staffs are also nice and very helpful. I am very happy with their services.

Lauren Weger I have scheduled 2 appointments with dr. Bold and the 1st appointment I had to wait 3 weeks for it to happen and I had the scheduler call my the 1 business day to let me know they had to reschedule because that doctor wasnt available so I rescheduled with that same doctor because their staff told me that no other providers are accepting new patients so I wait another 2 more weeks and AGAIN the scheduler calls to cancel 2 business days prior to the appointment stating that he will be out for surgery. 2 times in a row. Thats bad business dont waste your time with this clinic. Its a joke

Justin Rich The call center staff, or whoever answers their general line to schedule appointments are incredibly rude, and disrespectful. Shame on Pacific Medical Centers for allowing such rudeness to occur. People who call dont just call for the heck of it. We call because we have needs and medical concerns. People should not be spoken to the way this call center speaks to people. If youre that unhappy then find a job thats not customer service based.

Kara Lamkin We waited an hour for my 4 year olds NP appointment with Dr. Peterson. The doctor never came and we left without being seen. I think having 3 small children wait over an hour in a small hot room is too much to ask. I see why this practice has such poor marks.

Jessica Ellen Called an hour before my scheduled appointment and canceled it on their voicemail system like the prompt says to do and then I received a voicemail. Three hours later that my appointment was marked as a no-show because they didn’t get to their voicemail in time and that it was my fault. Very unprofessional go somewhere else where they actually care about their patients. Thanks for nothing Jazmine the RN.

Ana ve I used to like this place. Staff is nice and they get you in fast. However, they are more focused on customer service than medical issues. My baby’s newborn screening done at the clinic was returned as unsuitable sample. I was never notified or called for a repeat test. They just scanned the results to mychart 5 months later and no one even looked at it. I did ask several times and the answer was always no news is good news. Five months with bad results and no one looked at it, called, nothing. I had to call the clinic and at first they were trying to ignore me and have me wait until Monday for a call from the nurse. I insisted the doctor looked at it, and after the doctor said oh yes it needs to be done again, they tried to schedule me for April 30! The newborn screening is an important test, if something comes back abnormal needs prompt treatment from birth. This was a big mistake and they were acting all nonchalant about it. Makes me feel no confidence in the medical staff of this place.

Jamarra Lowry Douglas Chieffe, MD HES THE BEST! Im so proud of my kid and his recovery! Doctor, Chieffee was professional and answered all my questions! Im glad he takes the necessary steps and also connects with his patients! My son recovered so fast! Thank you for your amazing work! Thank you from Carter !!

Melissa All of my kids are seen here. We love our pediatricians. Always get us right in and always get prompt, professional and compassionate care.

Renee Jensen Our son was toxin to death from chemo pills Wrongful prescribed for his body due to heritage gene factor not precheck for till he was all done with the pills May 18-31 2023 saw the doctor for labs May 31, June 01 he died June 02, 2023 early afternoon shower stall master bed.

Musiclover03Gibsongu My name is Arnold and I have been under the care of Dr. Zhang for close to a year now. When I met her, I was scared because of my illness and had no idea what to expect. She has become so much more than just my doctor. She is the head of the best supportive care team I have ever dealt with. Her empathy and warm concern is like a beacon of light during what could have been one of the darkest times of my life. She is encouraging me as I travel on this healing journey. her demeanor and knowledge are such a comfort. Thank you Dr. Zhang for you help and gentle smile .

Preston Hammond I give Dr Zhang 5 plus Stars for the incredible care given to my mother. I highly recommend her. Sincerest thank you.

Linda Kelley Dr. "L" is the rudest doctor I have ever had the misfortune to encounter! I am a three-time cancer survivor, my mother died of cancer, and her mother died of cancer as well. Those of us who are survivors or who have lost someone to cancer know how it changes the way we look at our health. I have been a patient - off and on - at Northwest Medical Specialties for the past 30 years - first with Hodgkins Disease, and then with breast cancer. My doctor during that time, Dr. Robert McCroskey, was the most kind and caring doctor Ive ever known! I feel so fortunate to have been under his care during some of the most difficult and scary times in my life. Dr. McCroskey retired a few years ago so, when I scheduled an appointment recently, I knew it would be with a different doctor. Again, as a survivor I am concerned when I see changes in my bloodwork so, when the results of my most recent lab work ordered by my PCP came back, I was concerned. When Dr. Lavanya Sundararajan (Dr. "L") entered the room, one of the first things she said to me was she was confused as to why I was there. I explained that I was concerned about the recent lab results and hoped she would go over them with me. Instead of looking at the results, she began explaining to me how my Hodgkins Disease had been such a long time ago that it was no longer an issue for concern. Again, I tried to explain about the lab work but she then told me that I didnt need to worry about my breast cancer returning for the same reason. I told her that I wasnt concerned about my previous cancers but it was because of my history of cancer and the questions on my current lab results that brought me in. Again, I asked her to look at the lab results. She quickly took them from me, and just as quickly, looked through them, saying they were normal. She at no time explained anything about why some numbers were low or high. She didnt ask me if I have had any symptoms, and didnt bother to conduct any line of questioning in regards to my health. Dr. L spent about five minutes in the room and in those five minutes she managed to be rude, disrespectful, and humiliating. On her bio page it states... " The deep bond that the oncologist shares with his or her patients and their families is a very moving and rewarding experience for Dr. Sundararajan." That was far from my experience. On Northwest Medical Specialties "Patients Rights" page it states: "As a patient, you have a right to: Receive considerate and respectful care under all circumstances." Again, that was far from my experience.

Milla P This 1 star review is not for my Dr. Ive seen Dr Martin for the last 8-9 years and she is absolutely amazing. Its because everytime I call to make an appointment or to change it I have to wait at least 15 minutes ( last summer it was more than 30 mins) and then, they will put me on hold!!! Please get more operators. You have the money, we all know it!!! This is absolutely unacceptable!

Autumn Arnestad Went in for a treadmill test and was very disappointed in the professionalism, disregard for humanity and lack of regard for the hippa laws. First they would not let my husband come in with me they said because if something happened yet I was told by a staff member that they let firefighters cheer each-other on but won’t let a person have support from a family member. There are 2 beds in the room so what is the difference between 2 patients being in there and a patient and a family member? Next the nurse left the door open the entire time and was asking questions and saying personal information out loud even after being asked not to which is a direct violation of Hippa. I do not recommend this place go anywhere else if possible.

Sumac Trebla Visited PHI for a stress test. It is understood that a MD signs off on the test. Took the test nearer my home, though my cardiologist is in Tacoma. When the test was completed, Dr. Uma Krishnan started talking about my cholesterol, which had nothing to do with the stress test. I informed her that I would prefer that I deal with one doctor, my doctor, and that I had an appointment in Tacoma in five days time. Ignoring that, she made the assumption that my cholesterol problem was familial, though she had no knowledge of my family history. None. She then said that I needed to be on a statin. Again, I said that that was a matter that I would discuss with my doctor. She did not seem to like that I expressed that as my intention and as my choice as the patient. When I said that I would take that up with my doctor, she said that I needed a CAT scan based on my test. I asked her explain where that was indicated, so that I might understand, she was put out by my asking. When I politely pressed for an explanation, she drummed up a indicator on the EKG, then said that she would put the recommendation for the CAT scan in her notes. Consequently, my docter, a PA, now must confront a potentially cursory assessment by an MD. The likely result will be I get a test and a bill for which I may not indicate. To compound matters, in direct defiance of my expressed wishes and the aforementioned conversation, when picking up a refill at my local pharmacy for a medication, I discovered that Krishnan issued a prescription for a statin. That is unethical. And it is unprofessional. Her role was to sign off on the stress test and provide an assessment. Nothing more. When a doctor does not respect her specific role and thus does not respect "patient consent", she does not care. When she goes forward in defiance of reason and the patients expressed wishes, she violates her oath and reveals that her interest is perhaps in billables and not patient well-being or care. Do not see this doctor, Uma Krishnan. Despite her ratings, she is not a respectful doctor. (For context, as a patient of sixty-plus years, I am not a novice to health care. Rather, I have received care from various doctors during my life in over ten states where I have lived and in four countries abroad. My experience with Dr. Uma Krishnan ranks at the bottom. Again, if you only want to obey, but not understand or be respected, then thats your choice. But, when you really think about, dont you deserve better. So find it, as you will not likely find it with Dr. Krishnan.)

Jodi Rohr Got abnormal results on an echo and they will not give me ANY indication of what it means. Instead, they said I have to get in for the ‘soonest’ appointment, with whatever provider I can see. I can’t even see the one that did my HEART SURGERY. A nurse can’t even call me?!?! Additionally, to make an appointment I was on hold over an hour, and have to wait over 3 months to get results to a test they ordered. When I started this clinic it was amazing. I love my doctor, but can’t even see him now?

Andrea Pearson The doctor wrote false things in my chart note that weren’t accurate and weren’t discussed. He focused on my weight instead of symptoms and clearly didn’t listen to me. He literally told me to drink smoothies immediately after blending so there would be lots of air bubbles to keep me full and reduce overeating, then documented that we had a full discussion of health, food choices, and weight (we did not). The echo was cancelled without notifying me, but eventually able to be completed when I complained. Stress test was denied by insurance: they just left a message with no options or information of what to do next. Very much simply a business that’s too busy to actually care about me as a patient or hear my story. When a person regrets having gone to the ER for chest pain because all of the follow up medical providers act like you’re crazy and it couldn’t be your heart… you know the system is broken. Thanks for making me feel worthless in the system. Edit: the saving grace for this clinic is Lynette who helps schedule. She’s kind, compassionate, and understands my frustration when I call. Both times I’ve talked to her she’s helped solve what she can & deserves recognition for this. Edit2: I see the update from Lisa at Pulse Communications, I cannot figure out how to reply. Yes, I am comfortable talking to a manager about this. Thanks for the follow up.

Marcia West After waiting 5 months to get a new patient appointment with a large medical provider, I switched to One Medical and was seen in about 3 weeks. The practitioners take their time to meet with each patient and get to know their needs before prescribing medication. On my last visit I was advised against surgery on my right foot that was recommended by a podiatrist. That was a great relief!

Lyn Wells I was very impressed with One Medical and Dr. McBride at the Puyallup location. They were very friendly, professional, and he took the time to listen to me about my health problems. My Mom and I both have Dr. McBride and would like to get my husband set up with him but he is no longer taking new patients. He is such a good doctor

Joan DiRito I suffered a fall at home and had a scraped shin injury. Visited One Medical Seniors Puyallup a couple days after and received good care along with a take-home pack with instructions on care. When I needed a recheck and more bandaging items I called for an appointment. One was not available for 3 weeks. I miss having a relationship with ONE doctor!

kevan Aponte I called on Friday morning and was told I would receive a call back "within the hour". It is now 8 days I have been waiting for a call back. I left 4 messages. I have contacted by text, finally someone responded 5 days later and was asked a question. I answered that question on Thursday. Still no response. Care team? How exactly is that "care"? I want the care I was told I would get on my first appointment. Judging by the other feedback left here, One Medical "Bezos Health Care" has a big problem.

Loretta Holzberger I was not happy to have it take more than 2 weeks to be given results of lower back X rays. I saw Dr Wiman on Nov. 16th, had X rays taken on Nov. 20th and called on Nov 30th to see what the X ray results were. I didnt get a reply until December 6th.