The Best 19 highly rated medical facilities near Vancouver, WA (Page 2)

Sarah Had a great experience for my appointment. The staff is kind and caring. I’m glad this place is an option for people as not everyone has insurance and I got in quickly. The room was comfortable and inviting, not like a cold hospital and where you are rushed in and out. You could feel that they care for women and their babies. Loved that it is faith based as well. Felt very cared for at my appointment and they answered all my questions. ❤️

Gracenicholle Nevins I had a great first appointment. I felt comfortable and cared for throughout my visit by the medical professionals/staff. They were knowledgeable, reassuring, and very accommodating. Wish I could give more than 5 stars!

Reyna Magallanes It’s so sad that all this women are wanting this clinic to offer abortion , I love option 360 been there for a couple of my pregnancys they r all very welcoming they offer a ultrasound early on . My regular clinic won’t see me till I’m 9-10 weeks it’s nice that they do an ultrasound baby’s heartbeat was confirmed ❤️

Sulamita Ivanov Wonderful place! Very clean and cozy. Went to confirm my pregnancy and then again for the first ultrasound and both experiences were very positive and caring! Also gifted us baby stuff ❤️ we did not know this clinic exists off of donations when we originally went and it’s not expected and they never bring it up. Only when we asked where we check out. Doctors are super nice and make you feel valued and cared for!

Sarah Jane Dalmar There are angels on this earth and I think many of them work here.

Steven Rhine Poor service mistakes made did not verify person propertly stared treatment found out wrong person. That how people die in medical facilities.

GINA Brigantic Jackson I was brought to Peace Health by ambulance due to a motorcycle accident in Portland, I asked to be taken to Peace Health since I live in Washington I had road rash, broken wrist the dr.s their took very good care of me quick and fast. Thanks

Diyaa Nicolè Worse hospital

Eric Olmsted I had the opportunity to go to the emergency room by ambulance today for a non-COVID-19 related issue. Everyone was wonderful and efficient. I was in and out in two hours.

Ms. G Dedication, professional staffing, compassion.

Alex This clinic features a welcoming and understanding atmosphere. Great access to transportation including C-Tran cycling; plentiful parking! Friendly and accommodating staff puts concerned people at ease!

Jennifer Merida Hey, people this clinic is by appointment only. No walkins.... So was given name of another clinic with " walk in hours". This other clinic didnt answer phone. Long story short!! Hey dont except walkins either. Im still in pain with an ear infection, no insurance and no money until payday. Just frustrating most people dont seek out help they dont need.

Aunt Manda They say you have to have an appointment now, but they never answer the phone and they never call you back. The last few times I have called, the mailbox has been full so you cant even leave a message

CJT TV I cannot believe that people are giving this place only one star. We need to understand that this clinic is absolutely free, they rely solely on the community for funding, all of the staff are volunteers, they have their own in-house FREE pharmacy and the wait time isnt all that bad. The number of people in our area without medical coverage is staggering and that is why you can expect to have a long wait time. On Tues/Thurs, they open their doors at 5:30 PM and you need to be in line no later than 5:00 to guarantee yourself admission. You can expect to leave around 8:00 or 9:00. They genuinely care about your health. They are wonderful people, providing wonderful service, and deserve only the best ratings.

Yelena Bondareva Great doctors! My mom did not have insurance when we found this clinic. She was seen by a very knowledgeable doctor, who got the right diagnosis and prescription medication that helped her a lot! The only negative comment: they never pick up the phone. Its impossible to schedule and appointment by phone, you have to physically go there and do that in person.

Joe Blow We have been seeing Dr. Guo off and on since 2004 depending on our insurance coverage. We have always found her clinic to be efficient, effective, friendly and excellent. As a retired RN I find her and her staff to be knowledgeable as well as caring. We have tried the local large clinics for their supposed convenience of onsite labs, x-ray and specialists but they have too large a turnover in the essential primary care doctors who are the first line of excellent medical care. Dr. Guo and her entire medical staff know us on sight, can always get us in for a same day appointment, and know our health histories as well. Well be staying put from now on.

Miguel Montes They gave me option to pay ahead in case insurance didnt cover vaccines, after insurance did cover i was promised a full refund and was charged a processing fee. For my money, dont pay ahead have your insurance run so they dont take your money for no good reason. I feel like they cheated me, should of waited for insurance to be ran.. Very angry!!!!!

Larry Berry I have gone to Evergreen Medical Center for about 10 years with Dr. Guo as my main physician. I feel very fortunate as she is a remarkable healer who combines extensive medical skills and knowledge with a sincere and skillful caring. She even has offered knowledgeable information to help me be a wiser medical consumer. She leads a fine complement of associates that complete the Evergreen Clinic. I am not eager to have too many know this secret as I will likely continue to need to get in to see her.

Shari K A while ago I had moved to the area from the east coast and needed a PCP set up. They would not do simple steps to get insurance verified because I lost my card. I had the insurance number days before my visit but they would not see me. I ended up in ER with an asthma attack because my allergies have gotten so out of control waiting to be seen.

J.A. Templeton Dr. Anna is incredibly professional, knowledgeable, and answers all my questions related to my health conditions. I am so grateful to have her as my primary care physician.

michael H. Kind and professional Doctor.

Daniel H They truly care about the environment in this way that the water we take from the ground goes back in as clean as it came out. They put a lot of Trust in the Local professional Designers & Installers (Well/Septic’s) but also hold them equally accountable.

Melanie Folz I am vaccinated, had Covid and still not allowed to return to work before 10 day isolation is up even though the CDC says I can and my employer said I can. And I even was negative on a rapid test and NO symptoms! Your department has way too much control over peoples lives!!!

Megan Volkman Coverage of the measles outbreak has been incredible, keep up the good work!

Ben Floyd Not the friendliest group of people.

Elizabeth Ann P. Fast service, mostly friendly.

Mary Williams I woke up with my left eye blurry. My doctor referred me to PeaceHealth Eye care. The Appointment scheduler found me an appointment the same day. The Tech that did the preliminary examine was very nice and professional. The Ophthalmologist who reviewed my examine was also very nice and professional. He explained what the procedure would be to help resolve my issue. He answered all my questions and concerns. I was able to schedule an appointment for the procedure in two days with Dr Valent. He explained every step of the process, answered all my questions and was very empathic with my concerns. My husband who was a nurse was impressed with his knowledge and his caring of my issue. The office is very professional and caring. I will be coming here in the future for my annual exams.

Jannette Roberge Frustrated with trying to get through on the phone and whoever it is that answers the phone simply does not care about your issue but they will gladly schedule you 6 months or more out.

Cyd S My experiences here have been excellent in all respects. First, I was treated by Dr Jay Chapman. When he retired, I transferred to Dr Corey Baptiste. Both ophthalmologists are board certified, and provide excellent care. The staff is wonderful, and the affiliated optical shop is staffed by caring, knowledgeable opticians. I’ve been a patient here for several years, and give PH Eye Care my very highest recommendation.

Jon Spassov I went in for a lump in my eyelid, was evaluated, after waiting an hour, and given an ointment and told to come back after a couple of weeks, if no improvement. After 2 weeks I called back and was told I would have to come back in for evaluation again and then schedule for removal. Next available appointment was 5 weeks! Who knows how long to schedule the minor procedure. When I questioned this the scheduler was pretty rude and said, thats just the way it is. I chose to try Vancouver eye clinic. They got me in in one day. I was given a different ointment and had the same result. However, the difference is that when I called back to schedule the minor procedure they got me in right away. Great support staff and scheduling. They actually gave me the feeling that they CARE. PeaceHealth eye clinic needs help with their support staff and scheduling practices.

Rhonda Nelson My experience with Dr. Rasky and his surgical team was above amd beyond my greatest of expectations. Dr. Rasky truly brings honor and excellence to his field of expertise. He offered 100% support before, during and post surgery. He was available after hours on short notice and I cant thank him enough for taking away the pain

Claudia Hansen Dr. Kumar is a wonderful Dr.! He has spent time explaining everything to us concerning my fiances heart and health. He takes the time you need, listens to your questions and gives answers you can understand. We will be leaving another review after the procedure.

sparrow wren If this doctor is so great, how come he has only one review? Seriously.

Martha Sofía My good friends mother had amazing results due to his expertise. 100% recommended!

Kaylee Perry Im only giving 5 stars because the staff here is nice and they listen well and always help out when my husband has stomach episodes. My husband and i came in again today first time in a few months hes gotten sick like this, he has a cancerous cyst in his esophagus that causes issues with his stomach so he’s on a special diet until we find out what triggers him. Sometimes he eats something that sets him off and he ends up puking and dry heaving until he cant stand and he can’t keep any fluids down so i bring him here to get an IV with fluids so he doesnt dehydrate! The doctors, the nurses, the medical assistants, everyone here is wonderful they always listen to me and do great with him. What saddens me is today i was in the waiting room with him and there was a hand full of people staring at him while he was puking and dry heaving, and making comments and telling people not to sit next to us because they thought he was contagious even though i had clarified he is not and that its a pre existing condition. It became so uncomfortable to the point i wheeled my husband into the hallway and waited there and stood in front of him so no one could stare. Everyone in the waiting room didnt even show signs of being sick, no one was coughing or puking or pale or had any visible sickness. They all just sat around on their phones chit chatting and staring at my husband and making comments, and half of them got into a room before my husband who is in agonizing pain. One of the women in there kept announcing that she had cancer, and was even being disrespectful to the staff, and talking down of the staff saying no one here knows how to do their job, she offered me these odd candies for my husband and I politely turned her down and she immediately caught an attitude. Y’all need to grow up. Im sure if you were in my husbands position or my position you wouldn’t enjoy that either. So folks think before you speak.

Mariah Lilienthal Adapt turned my life around. Its intense, but you learn so much from different perspectives, the environment is so supportive, and they give you access to a dietician, grief counselor, psychiatrist, and Occupational Therapist. They also offer individual counseling. Adapt gave me the hope Ive never had about my mental health.

Civil Writer So every bad review refers to the hospital side, I cant speak on that. But the adapt outpatient program is awesome its helped me a ton.

Cheryl Aichele I would like to give feedback about my time at ADAPT. I did 8 full days and 2 short days within about a 2 week period. When you first go, you do an orientation of sorts and fill out paperwork, do an intake interview, get a tour, etc. That takes up a bit of time so on the first day you wont be in classes/group session in the morning. Each day when you get there you sign in, fill out a pain assessment sheet and can ask for Tylenol, you can also order lunch if you want some thing from the Safeway deli (they have forms to fill out), and you can also fill out a form to talk to the psychologist. GOAL PLANNING GROUP 8:45-9:35AM each day is a Goal Planning group. There usually some kind of ice-breaker or get-to-know-you question. You fill out a sheet of paper that asks about you mood on a scale 1-10. It also asks when your graduation day is. It also has a spot to put down who will be prescribing you medicine when you leave and who will be your counselor or therapist when you leave. Then it asks for your "Recovery Vision" (your hopes and dreams for your life). Then it asks you to identify a problem or barrier that you want to work on that day. You set a goal and you write down steps you can take towards your goal and then it has room to say which of the classes you dont want to be pulled out of if they end up pulling you out for any reason (usually visits with the psychologist, social workers, occupational therapist, nurses, etc). During this time the participants also get to help choose what "classes" or "groups" will be done that day. Theres 4 spots available for classes each full day (short days usually have 3 classes). Some times they already have some of spots filled up with pre-planned classes/groups. They try to teach some of the same things each week or every other week (like medication, Omsbudsman, grief & loss, addiction 101, support group, etc). But usually the participants get to democratically decide between 2-4 classes each day. During the morning goals session you learn which of the facilitators will be teach which time slots and then you, as a group, can choose from a list of classes that facilitator teaches. Some facilitators teach there often and have a long list of classes to choose from. Some dont teach there as often or just have shorter lists of classes to choose from. And they dont like repeating certain classes more than once every 2 weeks. Also during this time, there usually a participant who volunteers to be a peer greeter (basically the peer greeter is nice to new people and offers to sit with them on lunch or breaks, etc). They do have a sheet of paper that explains the peer greeter role (like you arent a therapist so dont feel like you have to solve someone problems, etc). And during this time the peer greeter chooses a word of the day from a list of words they have. This is a good time because you get to hear from others and pick what to do that day. CLASSES After that goal planning group there is a long break because the staff takes all the sheets and what classes were chosen and they have a meeting to help plan out the day, etc. Theres usually classes from 10:10-11am, 11:10am-12pm, then lunch from 12-1p (on short days the lunch is only half an hour), then classes from 1-1:50p and 2-2:50p. After each class you write down a little feedback on a review sheet. GOAL REVIEW GROUP Then at 2:50-3:20 theres a chance to review the day. Again, each participant fills out a form that asks how they are different than they were in the morning. It asks how physically safe you were able to keep yourself and it asks your mood from 1-10. They do have a chart that helps you choose your mood score. Then the form asks how your efforts got you closer to your goals. The form also asks what problem(s) need more of your attention. It also asks what skills or information did you learn that is part of your treatment plant objectives. It also asks about recovery plans for the evening or weekend. Again, this is nice because you get to hear from others, etc.

C J People wonder why mental health is so bad in this country and it’s because of places like this.. the ER shouldn’t be the only place for crisis and last I checked I can’t schedule the help I need months in advance… do better or just close

Zebulon Citanul Another low grade for the VA in Vancouver...and most likely Portand, as well. Met my Primary Care for the first time and I was asked "So, what is going on?" I told the doctor of a few things that are causing me l a lot of difficulty...when I was informed that my appointment was for 15 minutes and only one issue could be addressed. Now, when I was 19 years old and sent overseas I never had an opportunity to question, dispute, or change my orders. I did what I was told. All GIs were promised excellent medical care for life via the VA. It was something I always kept in mind. Now that I am older I need their help I find the VA is now run like a cheap HMO. The Army lied to me, and the VA has failed me, and I know many other veterans who feel exactly the same. It will cost me money, but I am ditching the VA and their sub-standard care and obtain medigap insurance. And, today, October 15th is "Open Enrollment Day" to get what I hope is good coverage and better treatment. FTVA!

Bruce Larson Its a VA Medical Center... Its not a commercial facility. They only cater to qualified Veterans. The people who work here seem wonderful to me. I am treated with care. The Dental Facilities here, as well as the staff are the best I have ever experienced anywhere! My PMCP is here, and I am very pleased with my treatment.

Ed Lucero My wife and I have been staying at The Lodge, a kidney and liver recovery facility, for nearly 8 weeks. I’ve have nothing but positive things to say about my experience here including friendly staff from the front desk to the janitorial and maintenance staff. The facility has several community kitchens, it’s clean, comfortable and helps to facilitate healing. I’m so grateful to the VA for providing me this opportunity for a kidney transplant and for the excellent medical care received from my transplant team and all the support staff. Much of my gratitude always comes before any complaint (of which, I have none). Thank you VA and thank you staff at The Lodge. You are appreciated! Ed Lucero

Mandy Kruse Only visited the pharmacy. A kind man with a parking shuttle drove us from our vehicle to the building. The building was clean. The staff was kind. Medicine was filled quickly.

Sue Hart Signs were few and misleading to podiatry department. Doctor came across as arrogant and lacking compassion. Though I have rheumatoid arthritis in my fingers and am diabetic, he only clipped my nails as a one time curtesy and told me next time get a pedicure. My feet are also affected by my rheumatoid arthritis, making it difficult for me to walk. It took me six months to get in to see the podiatrist. It would have been three months, but I had to cancel due to snow/ice. They put me back another three months. My rheumatologist thought maybe I would get new shoes….Nope! I’m being sent to another specialist to be fitted for a prosthetic. I have a 75% service related disability. I’m suffering from diabetic neuropathy which makes getting a pedicure somewhat dangerous. What the podiatrist should have said was “I see your toe nails need clipping. Here, let me do it for you.” He’s a podiatrist for crying out loud! It took him one minute. I believe my 75% disability also entitled me to orthopedic shoes. Ah well, I won’t be going back there. On a positive note, the support staff were kind!

Kim Lardie The billing department is terrible. My wife received a bill and I paid it while I contested the charge with my insurance company. In June I was told by the insurance company that the charges would be reversed. On 6/16/23 at 1:20 I called and spoke with Tonya who said I had a credit and they would refund the money in 60 days. I said this is a long time for you to hold onto my money and she said the process takes awhile. At 2:05PM that same day Tonya called me and said she had made a mistake. Tonya said since the original payment was made with a credit card I would receive the money in a few days. On 8/14/23 at 12:35 I called and spoke with Jenny who said it would be a few more days. I asked why it has taken two months when I was told I would have a refund in a few days. Jenny said she would have her manager (Jordan) call me. The manager never called. On 8/21 I called again and spoke to Christine who told me it would be a few more weeks. I said this was unacceptable as it has been over 60 days. The manager, Jordan, came on the phone and I told her she was in violation for holding onto the money for over 60 days. The money was refunded that same day. The Fraud Enforcement and Recovery Act of 2009 (PL 111-21 amending 31 U.S.C 3729(b)(3)) subjects healthcare providers, as well as their vendors and subcontractors, to penalties under the False Claims Act for failure to identify and return overpayments. The Patient Protection and Affordable Care Act of 2010 (PL 111-148 Section 6402(a)) requires that overpayments be reported and returned within 60 days of the date that they are “identified.”

Deborah Joling As a Registered Nurse I frequently cared for Dr Michael Paradis patients and found him to be an excellent anesthesiologist. When I needed surgery I specifically requested him for my procedure. Knowing he would be managing my anesthesia was a large part of my decision to travel to Vancouver for surgery rather than having it in Bend where I live. As I had expected he handled it perfectly. I recommend him highly and thank him for his excellent care.

Brent Nikolaus They billed out to my Insurance Provider under a entirely different entity and when I contacted my insurnace provider they had no record that entity or bill so I was unable verify was covered under my insurance. I also received 2 itemized charges for x-rays, which I questioned. I still have no clue why I required 2 doses of radiation for my anesthesia but I guess I have to pay it right?

Joshua Sperling Lifeline was very helpful from detox to residential. The staff was very friendly and helpful. The lifeline program taught me a lot about myself to help me grow into my recovery. From my progressive drug use to my mental health they have a program for it all. Thanks lifeline for saving my life.

Robert McDowell I did like that they went beyond the call of duty and reached out to my councilor when asked because the report I needed was the only thing that was keeping me on my probation. I did not like that it took so long for my counselor to communicate with my probation officer because I was enrolled in drug treatment in July and nothing was communicated till, I was almost done and had to initiate that communication and I also had to fill out another ROI out when I had already filed one out 12 weeks prior from the start of my treatment . I would like to change the fact that no one reached out to me during the time of my drug treatment. I did have one face to face meeting when I was in drug treatment.

Eric L Rivera Nobody does it as well as this detox place. They have been there to help me a few times and have never judged or not helped me. I could name several employees that need to be recognized but I will respect their privacy. Thank you lifeline detox for going above and beyond for all the clients and I can tell that you treat everyone the same; Best place for anyones loved ones who are looking for help hands down.

Bobby Wilson They were very helpful and explain things to me when I didnt understand and Ive learned much at this place. People are people. Sometimes theyre not happy, but most of the people there are happy and will help you if you will help yourself. And reach out to you it was a good experience.

GG Heidmann If I could list no stars I would! Im gonna start out by saying I understand that this job is pretty thankless however the way that my nephew was treated during intake was disheartening, disrespectful and downright illegal! It is against the law and a violation of an individuals HIPAA to be asking such sensitive, provocative and humiliating questions in front of other people, they deserve better!! You may consider just giving out a handout with the questions that you ask or opening a room or making a privacy barrier or line. I was very livid that the woman was standing right in front of three other people asking my nephew the questions that she did!!!! What if he was ashamed, what if he did get triggered by people; not only is it unsafe but its so damn inappropriate what she did! After waiting outside the door for 30 MINUTES before someone came to offer help and being humiliated, his information was taken down and after 2 1/2 hours was then taken again and turned away 3 1/2 hours later due to expired insurance that was valid and active on the app he showed right to her!! The VA would be very upset to know the way yall are running business regarding HIPAA in that building!!! Your hours may be long or you may be short staffed, perhaps you might consider getting more staff because Im sure that the program is probably getting tax breaks or federal funds. To an addict who is getting ready to go through withdrawals 3 1/2 hours to get into your facility is absolutely unsatisfactory and inconsiderate!!!! I will be addressing this higher.

Soren Fields I came in to get the Nexplanon implant because my usual provider had me on a two week waitlist. Planned Parenthood got me a walk in the same day I called. I felt safe and full informed the entire time. They walked me through each step of the process making sure I was comfortable and educated about what was going on. They are there because they want to help you, they are kind and passionate and I had an amazing experience.

Dan Dabug Absolutely wonderful experience here for my checkup!! Waiting room was safe, comfortable and clean, check in staff were efficient and friendly, and my clinical team were extremely kind and helpful. Special shout out to Bri, Kaela and Jessica, all really wonderful professionals providing essential patient care!!!

Jennifer Ferris Had an amazing overall experience yesterday. I went in for an IUD removal and replacement. They worked with me not having insurance and were understanding and compassionate the entire time. They walked me through everything and made sure I understood the process. Every person I came into contact with was friendly, kind, and respectful. For being something that I was dreading, the fact I felt compelled to write a review says it all. Thank you all! My Dr was Chelsea, I wish I could remember all the lovely ladies names, I appreciate you all.

Tessa I had a terrible experience with this establishment. I scheduled an appointment that I showed up on time for and didn’t see anyone for an hour, I ended up having to leave before I could even talk to anyone, why should a client wait over an hour for a scheduled appointment? Who knows how much longer I would have been waiting if I hadn’t just left anyway. The staff were rude and non-sympathetic and couldn’t provide an explanation for why I was waiting and couldn’t give an eta for the doctor or anyone else to show up. I’m never going back to this establishment, I’ve heard better things about the Portland location if you’re in the area.

Mahria Cappello They were wonderful very gentle and professional. And laughed at almost all of my jokes. Would recommend 10/10

Devin M The wait times have been awful the last few months, Had to cancel a very important medical appointment last minute that ended up getting billed for because they didn’t return my callback request three days in a row and I ended up not being able to make it to the appointment another way. Same issue occurred another time recently but I managed to have a backup this time. I call at 9-10 in the morning so that makes it 6-8 hours without a callback. I appreciate the transportation services but this is super inconvenient when I cannot make it to my appointments any other way.

Deborah Durgan Exodus is the best transportation ever! always on time. My friend left her cup behind. The next day I got a ride and the driver remembered me, had the cup that my friend left. He even remembered her name and gave the cup to her. To me that is the best customer service ever and beyond. They are always so nice and on time. Their polite and the ride is comfortable. I will always use their services because they are so reliable. Thank you Exodus!

lisa barnard Trying to schedule a appointment is ridiculous. Im sure the state doesnt want me wasting my clients hours on hold for 3 hours trying to get a ride. This has been a ongoing issue. Changing the name of the business doesnt erase the issues

Melanie E. Davis I love the medical transportation companies - for them I would give five stars. This service helps a lot of people. But the telephone wait times have been at least three hours for the last two months. I complained twice without response.

Matthew Usually I never have a problem with community in motion. But lately the waiting time is horrible. Two hours. Put a couple more people on the job. I have better things to do then be on hold for two hours. Later

Devon Prince TLDR: Got an eye infection from standard eye exam here and no guidance from this office/doctor. A couple of years ago I had an issue with this office taking over 2 months to get my contact lens order fulfilled with no proactive updates, but I let it slide because I really liked the optometrist and thought my prescription was more accurate than Ive gotten at other places. That said, after my appointment this month I will never return. The day following my standard eye exam, my left eye was still extremely sensitive to light and bloodshot. I gave it a day and with no improvement, called the customer service line. She said she was sending my message to triage and to expect a call from the doctor. Well, after 2 more BUSINESS days the call never came... My eye was getting worse and puffy so I had to do an urgent care appointment to get prescribed medicated eye drops, they told me it was clearly infected and I likely got it from my appointment. After my urgent care appointment, I called back Vancouver Eye Care to let them know I got an infection from my appointment and never got a call from the doctor. The person on the line was apologetic, but I never heard anything else. Mistakes happen and according to urgent care, conjunctivitis is going around, so dont know that they lack proper hygiene practices, but the lack of concern over their patients health after leaving the office is a huge red flag.

aaronh4 Nothing tremendously negative about my experience but the following would be the reason Ill be changing clinics 1) almost the entire exam was performed by the assistant (no knock on her). While she was cordial, it only concerns me if the doctor isnt primarily checking my eyes as well regarding the prescription. The doctor, while very nice, looked only at the back of the eye after dialation. To me, this is more an issue with their business model. 2) the two front office ladies seemed to neither greet, smile or go beyond basic duty.

Jake Mater Been an hour still have not seen a doc. They kicked me out of an exam and sent me back to waiting room. Last time different location same thing. Extremely slow and over booked. Poor service. Wont be back a 3rd time. Will definitely recommend other eye care to anyone.

Jasdeep Atwal This is the worst place, they are chronically behind and on top of that they do not know how to accurately run a vision test. The technician said my eye sight had dropped 2 whole points, which was not the case and when I asked for a recheck they said I had to pay for one because “everything they did was correct.” NOT! I went back to my old eye doctor and he said that this place had something going on because it would not be possible to drop two whole points without myself noticing. I ordered contacts through this place and the PSS who answered was unhelpful, rude, and hung up before I could finish asking for an update on the status. Don’t go here if you value your time!

nadia G. I had some cysts in the corner of my eye and I just randomly schedule appt. and came to see Dr. Chavez. I had my surgery yesterday, he was very professional he did an amazing job and so quick that I didnt even notice when it was over and I had no time to be fearful. I will be recommending him to everyone that need an eye care. Thank you Dr. Chavez you are the BEST!!

Hope H Service is always top notch. A little longer than normal for wait times on this particular visit, but the staff are always courteous and prepared to answer all questions.

Carla Baker Receptionist was so rude. She literally said “they not gonna pay for another prescription until June so” I’m surprised she didn’t just hang up on me for asking what it costs to have another prescription done so my daughter can keep her glasses on all day instead of taking them off to see up close and putting them back on for far away… what a 5 year old is supposed to do that??

John Swartz Just a quick shout out to physician assistant, Ms. Vicky, for providing exceptional care and customer service. She is truly engaged in the work she does for Dr. Chavez. Bravo!

Davienne Jacobson In summer and fall, 2024, I had cataract surgery on both my eyes at Vancouver Eye Care at Columbia Tech. After my eyes healed, I needed new prescription glasses to match my new vision. Since previously my vision for each eye was markedly different, it was important to me to get prescription lens that allowed both eyes to work together to see one vision. Donnie fitted me for my glasses before we ordered them. He took the time to measure and make sure I was comfortable with the size of the glasses and how they fit on my face. Jamie fitted my purchased glasses and also made sure I was comfortable with how my glasses fit on my face. She also gave me good advice about putting my glasses on as soon as I got up in the morning. Thanks to them, my eyes became accustomed to working together. It has now been 2 months since the fittings. I am so comfortable wearing them that I sometimes even forget my glasses are on! Both Donnie and Jamie did excellent work in helping me pick out the glasses I needed and fitting them to my eyes. I recommend them if you need new glasses!

Zaira Miguel What a bad eye clinic , I tried to make an appointment as new patient, and whoever answered my call was so rude , I tried to explain the issue that I had before with my health insurance and she responded with a bad attitude!! So unprofessional !!

Steve Davis I am shocked that this place is a medical facility. I went in a few months ago for a physical with some known concerns. The medical provider I saw was pushing a colonoscopy even though I am not at risk for it. Meanwhile, I cant even get them to have me hooked up for a take home heart monitor for what I suspect is A-fib. I sent a couple of messages to my care team, and they said they would send the referral again. Almost 3 months after the initial appointment, Ive heard nothing. Their billing department is on top of things, though. Theyre not willing to work on affordable payments and will send you to collections fairly quickly, though. Update: after 4 months I finally got a call from the cardiology department. The Vancouver Clinic has an utter lack of communication, and I would avoid getting any care at this place because it will take forever for referrals to get anywhere. I also ended up paying my bill in full since they will not take payments stretched out beyond 6 months, regardless of the bill.

Zebulon Citanul I went there with great expectations only to discover that whomever I spoke with regarding scheduling did not listen to what I had said. Due to that, I was unable to attend my appointment. Further, I was made to think it was my error/fault, and that I was a bad person because I was frustrated that I was misled.

Abbie Schoenleber I sustained a work related injury for the first time and came in on a Tuesday Night around 6. The first place I went to I had to deal with a very rude nurse that was condescending about not having a “needed” form from my employer. I came in here just to ask for clarification on what the needed form would be and the guy at the front desk was super nice and explained that they actually were the ones that needed to supply the form! He was so very helpful and the nurse, doctor, and x-ray tech were all so kind and on top of what they were doing. They made this entire stressful day/process so much better, I highly recommended this location for Urgent Care!

Angie Lingle I was receiving care at another clinic for my hands & pain that is now going throughout my entire body, after a year of not feeling like I was being listened to or heard I sought out a second opinion and an orthopedic doctor at Vancouver Clinic a wonderful orthopedic doctor by the name of Ryan Caldwell. He was amazing during my first appointment with him. I had already received a referral to the rheumatologist and to a neurologist so that we can start to pinpoint exactly what is going on and where in my body and the root of it so that I can start to feel better, I immediately started to feel better once I was in good hands at the Vancouver Clinic and with Dr. Caldwell if you need a great orthopedic doctor that will listen and care he is definitely the DR to go to, literally the best decision I made was to seek out, find and get care at that was going to help and be beneficial to me & my well being & physical health, if I didn’t do that I wouldn’t have got the pleasure of finding a wonderful clinic & DR’s in whole. Thank you guys for being the better part of healthcare for not only myself but others who needed it as well. You’re amazing. All of you.

Recondite Prepare yourself for a typical experience in the American "healthcare" system at this clinic: exorbitant costs and surprise bills that will appear in your mail a month later. Also, the phlebotomists here include many trainees, and you may undergo incompetent care that will leave your hands or arms bruised for weeks.

Deaaira Willingham There practice needs to work on urgency and efficiency. Being a healthcare provider they should be able to assess what’s important vs what’s not . Going here with hope in my heart thinking I was going to get answers/treatment with my son’s diagnosis did nothing but cost us delays . The physicians he seen did the BARE MINIMUM. How do you do labs and loose them ? How do you “ send referrals” and later find out it was never sent . They need to work on there skills because there negligence just caused us to be in limbo for even longer waiting for treatment. I don’t recommend coming here AT ALL!

Jordannah Franco This place is a complete mockery of healthcare. I’ve been patient over the years because I know they are a teaching clinic. But the negligence, lack of accountability, and intelligence is mind blowing. I’m honestly shocked they have been able to avoid any lawsuits due to negligence. Besides Dr O’Brien and Dr Linares this place would be a joke. Staff is completely unprofessional leaving your messages on read over and over because they do not want to deal with the issue or take any accountability. No follow up for ED visits. Minimal to no same day appointment availability. No patient follow up after instructions are given. Just here fend for yourself. Saying sports physicals and physicals for adolescents are different is insanity! TONS of children go their entire childhood without playing sports so I guess if they get testicular cancer or a hernia they go unnoticed. Sounds like a scam for parents to pay for 2 physicals when receptionist schedule incorrectly. The staff needs training on how to correctly deal with issues without avoiding them. And how to give seamless continuity of care.

Carly Rush This was a smaller hospital that was slated to be demolished. Crew of 30 or so men and women selectively removed layers of material and safety contained and abated all asbestos. Happened to be this place had HUGE amounts of the bad stuff. Very time consuming hard work. Is still fun to drive machines into walls and rip the place apart.

Ginger Jones Dr. Liu is the only reason my family and I continue to go to this clinic. He is the only Dr that will listen and not personally judge someone. I have always been honest with him and thought that ethic was shared by other physicians, but found out its not. Dr. Liu is on leave , so I and my family has had to see about seven other Drs all between us, and while they are always oh so very nice, then they start accusations, and suppositions, obvious judgement. I had never been made to feel that bad after an appt. Ever. I went to the Dr to feel and get better and left worse than ever. If Dr. Liu decides to not come back neither will I. Not a threat, a fact

Mad Lib Dr. Lowell is the reason I refuse to move from the state because it is near impossible to find a doctor who is TRULY compassionate and will put in effort to help their patients. I will note that this clinic as a whole, it is a bit annoying that they shut their phones down like 10 minutes before they are supposed to. The clinic itself doesnt close until 5:30 so Im not sure why they shut off their phones at 4:50 or so. Its hard to get through on the phones as-is anyway.