Kae I have been taking my boys to Dr Raj for almost 7 years and feel hes a phenomenal physician. None of my kids have reoccurring medical issues, but with children, injuries and illnesses do pop up. He shows what I feel to be the perfect balance of concern without overreacting and over medicating. Hes proven over time that I can trust him when he says something needs to be taken seriously vs will resolve itself. Hes engaging and listens and his nurses are very friendly. The facilities certainly are not grand, but he is a fantastic doctor.
Advice on long waits: you will be there a while if you have an afternoon appt. For whatever reason, things pile up after lunch and you can be waiting upwards of an hour to get back to a room. I schedule for morning appts, arriving somewhere around 9-10am, and we are always back within 10 mins of our appt time. The office staff can be curt on the phone (I think theyre understaffed), but Ive always found them to be very polite in person. One thing I appreciate is when I call the day of for some ear infection or injury, they will put me on hold, relay the issue to Dr Raj and ask him what hed like to do, and they have always made a way to squeeze us in.
4 /5
John Lewis David Watkins is my provider, albeit when I try to return his call, or his nurse Lynnettes urgent message in Epic (their stupid CRM), Im on hold for 20+ minutes ultimately to speak with a phantom call center in Yelm. I want to the ER to avoid potential death due to high blood pressure. No one at Sea Mar seems to care, because they never, ever return phone calls, including Lynn at the Yelp call center who thinks I am satan.
1 /5
Charlene Hume I highly recommend this office if you want to be a person not a 15 min time slot! I give it 5 stars because the Dr. Listened to all our concerns and all our concerns were addressed and dealt with.it took longer than 15 min,his aloted time but we were given bad news and he took the time to answer and deal with all that was to come.the first Dr dismissed our concerns and now things have progressed to uncertainty!
5 /5
Robert Morgan This is the worst place to go. Very unprofessional. Lie lie lie . Still no glucose tester. No information about the electric wheelchair. And rude when I explained how the assistant last time sent my prescription to a place that hasnt used united health care for three years. And has not been sent to anyone else. BECAUSE I GOT THEM CHEWED OUT. Very unprofessional. Vindictive. And unethical. The longer they take causes me more pain and suffering and more damage. And Im accused of venting instead of explaining the situation. Very unprofessional. Please share your experiences with this unprofessional place
1 /5
Scottie B I love this clinic, the staff is always very polite and very helpful. Im seeing Dr Watkins as my PCP and hes the best PCP Ive ever had.
5 /5