Michelle Ament We cannot say enough great things about the Providence ER team! Our daughter was seen immediately, no wait, and given exceptional care during her visit. You gave us piece of mind on a very stressful day, thank you
5 /5
Jeff T Been waiting for an MRI for 3hours now: still waiting. I have asked several people if they could give an idea as to how much longer or how many people in the que before us. I was told they had no idea and that when they call imagine they get upset because they are busy. Even if they told me it was going to be 2 days at least I would know. Not sure why I can go to a McDonald’s and see where I am in the que but going to a hospital where they are charging thousand or tens of thousand of dollar they can not provide even an estimate on time frame. Pretty sad and disappointing . If you have a choice which hospital to go to. I would highly recommend NOT going to Providence in Everett
A quick update. It has now been more than 7 hours. We did finally get the MRI and the CT scan. We are now waiting for the CT scan results. I also thought I would share the ER room(lobby with chairs and some privacy screens. We wanted to come back to the US to have access to better medical facilities.).
I will say the nurses and doctors has been very friendly
1 /5
Perry Taylor Was taken here by ambulance after a pretty serious car accident. My ear had torn from the side of my head. Hip and knee were in bad shape. Arm shoulder and neck battered and bruised. Needed immediate attention. Which I did not get. I sat in hallway for over an hour. Once I was wheeled into a room it was nearly two hours before I even saw a doctor. She ordered X-rays. Which took another two hours. Once results showed no broken bones, I had been completely forgotten about. Right before discharge they finally stitched up my ear (nearly 8 hours after the accident) torn hip and knee were never even addressed nor attended to. Nobody came by to monitor my pain. Once discharged all I was given was a low grade muscle relaxer because (due to opioid crisis, it’s difficult to prescribe pain medications) so thanks to this states drug abusers those of us that need it aren’t allowed to obtain it. Though I was admitted next to a fentanyl overdose user. The treatment that guy received could run circles around mind. He was given beverages, snacks, numerous care. Meanwhile I was never even asked if I wanted a drink of water. Trash hospital. Worthless care. Will refuse to ever go back.
1 /5
TickittyTock49 I went in last Friday before work, instantly got profiled by a Mr Juan at the check-in desk for the ER, I apporched the desk that security asked me to go to. Started checking in with the female staff as usual. Mr Juan apporched me and started asking me questions with out introducing himself, didnt even mention that he works there or his position, just started asking me questions and talking over the female receptionist that was checking me in, went back for an EKG, a nurse that barley spoke English took me back to what looked like a supply closet room and watched me undress, performed the EKG, when it was time for me to get dressed she continued to stand in the middle of the room and just watch me and the privacy curtain was halfway open the whole time I was in the room during the medical procedure, I had to ask the nurse to step out while I get dressed, I felt uncomfortable that she was just staring at me, I asked her to close the blinds on her way out, she did not, I went to close the curtain myself after she had stepped out of the room, right as I was closing it yet again Mr Juan from the ER check-in desk is staring me down from his desk. I closed the curtain continued to dress my self, at this time I was asked to step back into the waiting room and wait, next up was triage, I go into the room that Im asked to enter, the nurse that did my IV was the best that Ive ever had. I dont like needles at all and she did a great job! The Doctor entered the room and did great, I noticed that the staff entry way was partially open, and then when I looked up at the open staff entry way to the triage room I was in, low and behold was Mr Juan again! He was litterly standing just inches from the door listening to everything I said and watching every move I make, so at this point and time I realized this isnt a coincidence, this guy is stalking me while Im the ER, I felt very threatened, concerned and confused. Once I was out of triage, I noticed Mr Juan was back at the desk ( where he is supposed to be while there ) I asked him why he was doing what he was doing and he denied and disregarded everything I was asking, I had asked for his first and last name, he chose to only provide his first name. As I was asking he took the name badge off his chest. I did not want to escalate the situation, Fast forward to when I got into a room, hooked up to another EKG ( cant wait for that bill ) one of my female nurses on her way out, I asked her to close the privacy curtain and she gave a BS excuse as to why she wouldnt, I asked for different nurse and she did not have a problem closing the curtain for privacy. I am not a criminal, I am an American tax payer, yet I was treated like a criminal. Discrimination is illegal.
1 /5
Janice Hogan WORSE EXPERIENCE EVER THEY DESERVE NO STARS.
Went in at 1pm with Excruciating pain couldnt get comfortable at all, couldnt sit,stand nothing. Saw triage ended up puking so hard from pain the nurses in the back decided to laugh about it. I heard about it from the tech taking my blood., she also pressed so hard on my arm I have a brusie almost to my armpit.
During the vomiting ended up peeing from puking so hard, asked for pants and they told me no because i wasnt being admitted.
Then they put a port in my arm I asked if I could have some kind of pain med they said no until I saw the doctor. 6 hours later with my pain getting worse also passed out atleast once bevause i couldnt eat or drink anything so i could have imagining done.
I finally see a doctor who says they think its a kidney stone or appendicitis which they can barely touch me because it hurts so bad.
Then I get meds then a CT scan an hour later, which then the tech does wrong the first time and forgets to put the fluids in and we had to do it again. To go back and wait even longer for the results which I got in my chart 5mins later and they took their sweet time. To find out it was a kidney stone and that I probably already passed it well waiting but just in case sent me home and then i couldnt even get my meds and i was exhausted. They explained thats why I was in so much pain.
This experience and the way I was treated made me realize why I dont go to the hospital.
1 /5