Bays Auto Repair & Collision Services - Seattle (WA)

Alan Fluder Fantastic service. Went in to get brakes replaced and it was all done in ~3 hours. Was able to get a quote over the phone as well. 5 stars!

Nicolas Untz I can honestly say Downtown Automotive is, without a doubt, the best auto shop Ive ever been to. From the moment I walked in, everyone was incredibly welcoming and professional. They went above and beyond by showing me in detail the damaged parts, which really helped me understand the necessary repairs. Even better, they gave me an exact quote upfront, and there were absolutely no hidden fees or extra charges. If youre looking for an honest, transparent, and top-notch auto service, look no further. I highly recommend Downtown Automotive – you can trust them with your eyes closed!

Clare Janetzki I called Tom’s with a last minute urgent car issue, and they were able to fit me in last moment and fix some loose bolts! John was the most courteous employee and even made sure to check my oil level before I left. Would go back again for any other car needs!

Brandon Keller These guys are the homies. Had diagnostics and a used car inspection from these dudes. I’ve had bad car buying experience so wanted pre purchase inspection. Car was out in the boonies with no good local auto shops. They drove like 40miles on Super Bowl Sunday to meet me in parkland to check out a 06 Prius and test drive it with me. They were so chill and easily befriended the seller but also pointed out some minor maintenance issues. Michael asked him about all the proper maintenance related to common issues for the second generation Prius. By pointing out the rear shocks being slightly worn saved me some in my negotiation. And he ensured proper maintenance had been done in accordance with the service history provided. Only $200 for an inspection and like I said they drove all the way down on their day off to help a brotha out. The 06 Prius they inspected for me has been great and will last me a long time. And their diagnostic for my 99 cavalier abs module was accurate when KC Martin told me it could take them an unknown amount of time to diagnose. They came to my house I scheduled a time and even left the key for them under a rock is how much I trust them. When I got back from work was already in process of finishing diagnostics. Upon his recommendation from, got a used abs module for 30 bucks on eBay and plugged it in. Solved my abs issue! Couldn’t recommend these guys more.

Ryan Manison Honest, knowledgeable, fair, friendly, reliable, accommodating. Best of the best

Drew Lee Outstanding experience! Setting up the appointment online was easy, the vehicle check in was painless, they sent the work order link right to my phone with the price for me to approve or decline. They kept me updated with photos of my vehicle, the diagnostic, findings and work orders with prices (with tax) for me to approve or deny. (All on a link on my phone) They text me when my vehicle was done and the guy at the counter when I picked up my vehicle was awesome.

Anders Mickelson Couldnt have had a better experience. Straightforward and effective diagnosis. Dropped off before work at 7AM, picked up after work at 4PM. Felt very heard by the diagnostics and staff. Gifted communication and customer service from Chelsea. As I was killing time watching baseball at the nearby restaurant waiting for the work complete confirmation, they called and offered to come pick me up! Yet another reason to support a small business and avoid the big dealership mechanics. Thankful we found this business.

Lucelle Agustin Oscar is so great and we’ll be going to him for any car issues from now on. From our first interaction on the phone, you can tell how he is good at communication, honest and knowledgeable. He gave us all we needed to make an informed decision without pressure. And was super patient and flexible with us regarding car pick up time because it was hectic on our end. I greatly appreciate his hard work! He’s an example of why it’s best to support local businesses(:

Sarah Cotton Rajski So happy to find this spot in the neighborhood! I was pleasantly surprised when I was able to get a timely appointment at West Seattle Autoworks and found their service top notch. They were communicative through the process about their findings and the cost and we are very happy with the work done. Thank you!

ihab nakkour I called the shop last minute. I was stranded on the street. Towed it here and they took care of the issue quickly with in an hour I was back out on the road. I recommend babylon auto repair so much they did great job with a good price. Dont hesitate to bring your car here and very nice people .