Carl’s Towing Service & Repair - Longview (WA)

5 /5 Wanna B.: Outstanding Service – Thank You, Joel!! Recently, my car suddenly broke down on Highway 5, and I was completely caught off guard. I requested a tow truck, but the estimated arrival time was 88 minutes, which left me feeling disappointed and exhausted. However, Joel from Carl’s Towing called me just five minutes later and arrived at the scene within 10 minutes. From the moment he arrived, Joel showed genuine kindness and professionalism. He warmly invited my husband and me to sit in the tow truck, carefully inspected our car, took detailed photos, and loaded it safely. During the ride to the dealership, Joel continued to go above and beyond. Knowing it was our first time in such a stressful situation, he calmly explained the importance of staying in the car and wearing our seatbelts while waiting for help. He played music to help ease our nerves, offered us cold water, and kindly asked if we needed to stop at a rest area. He even asked how we planned to get home after dropping the car off at the dealership. Thanks to Joel’s compassion, attention to detail, and professionalism, we felt truly supported and cared for during a very difficult moment. I’m deeply grateful for his help and wouldn’t hesitate to call Carl’s Towing again if I ever need assistance in the future.

5 /5 Kelly Wicks: I can’t say enough good things about this company. Unfortunately, I had to use them twice in the past six months (car break down /flat tire) and from the towing specialist to the customer service folks, they really came through. Pleasant experience!

5 /5 Willie Freitas: I called AAA after getting a flat and hit the jackpot with Carl’s Towing. Joel was totally awesome and went above and beyond to ensure that I had an easy, enjoyable, and stress-free experience from start to finish. He made the potentially awkward two hour trip to my destination anything but by making sure that I was comfortable and that I had everything that I needed plus he was incredibly friendly and had fantastic music choices. Joel totally turned my bad luck into an actual great time! Thank you so much!

5 /5 Fernando Garcia: Chaz had Amazing customer service, was willing to go above and beyond at a time of stress. Checked everyone part of my car and made sure comfort was the top priority when giving me and my family a ride home. Thank you carls towing for sending Chaz to the rescue he was a perfect person to represent the face of the company

5 /5 Elizabeth Mcdonald: Carl’s came all the way out to our campsite around Mt. St. Helens area on a Sunday morning from Longview and managed to get our locked key(s) out of our car, saving our weekend! Shane was very nice and quick. We’re so glad AAA sent these guys out!