East County Automotive LLC - Elma (WA)

5 /5 Graig Muller: I am always very happy with the professional service that I receive each time I take my car there for service. The technicians a very careful with my car and perform excellent work. Pricing is competitive as it should be. They are honest, courteous, polite, easy to work with, and genuine. I recommend their services to anyone.

5 /5 Juanita Rogers: While traveling through Elma, Washington, about 2.5 hours away from home, I had a sudden and stressful experience with my car. Several system warning codes—four or five—popped up, and I wasn’t sure if it was even safe to drive or turn off the vehicle. My first stop was a local mechanic shop, but unfortunately, they refused to help or run a quick diagnostic. Despite explaining that I was just passing through and only needed a few minutes of their time, they insisted on only diagnosing cars if they were committed to performing repairs, even though I was in a difficult situation. Feeling frustrated and worried, I headed to East County Automotive, the only other shop in town. I am incredibly grateful for Doug, who went above and beyond. He took the time to run a diagnostic, thoroughly explained the issue, and ensured I was safe to continue my drive home. Doug’s kindness and willingness to help a stranger in need made a huge difference, and I am so thankful for this honest, reliable, and helpful business. I highly recommend East County Automotive to anyone in the area—especially if you find yourself in a bind like I did!

5 /5 Janene Petersen: Stumbled across this gem. The staff are very professional! The facility has a guest waiting area stocked with beverages, a tv to watch while waiting, restroom in site, and free coffee or water. They are highly recommended! Fast service too!!

5 /5 Gary Malyon: Ill try to make a long-story short! I was on a road trip from British Columbia to several points in Washington to pick up some vintage Dodge parts. My transfer case destroyed itself while driving through Everett. I had to leave my truck at a repair shop in Everett and get a new driveshaft and transfer case. After repairs I returned to Everett and continued my original trip to get the vintage parts. While getting some of the vintage parts I checked underneath the truck and discovered the straps on the rear universal joint were not holding the u-joint tight. I was able to repair one of the straps myself but the other strap had a stripped bolt. As luck would have it, East County automotive was close by. I stopped in there and explained my predicament. They brought my truck in right away and after 30 minutes of work they had a solid fix completed. When it was done they refused to bill me for the work. Thank you so much for helping me out! I got home safe and sound. Without that fix I would have had to tow my truck as an imbalanced driveshaft wouldve surely taken out my transfer case again! Its nice to know there are some great people and shops out there!