Glenns Auto Repair - Federal Way (WA)

5 /5 Rob Huehnerhoff: Ive been running a fleet account just down the street from Glenns for the past 5 years, and they have been an excellent partner throughout. They are incredibly reliable and communicate very well, always ensuring Im kept in the loop. On the rare occasions when theres an issue, they go above and beyond to make it right. I highly recommend Glenns for anyone looking for top-notch service and a team that truly cares about their customers.

5 /5 Caleb Kallander: Had a horrible experience with the previous management and shop team screwing my brakes up, costing me another brake job and a rental on top of that with no interest whatsoever in making things right after giving them thousands of dollars of business with prior staffing. Firstly, that manager at that time and those technicians are not there anymore. The new team went ahead and promptly got ahold of me about the issue and not only refunded me the full amount to fix the brakes, but they also compensated me for the cost of the rental. They were a great shop before the momentary lapse of poor staffing, and are back to being a high quality, affordable, and honest shop.

5 /5 Racheal Howerton: I had a my SUV towed to Glenn’s after hours, parked in front and dropped my keys in the drop box. I received a text message at exactly 8am stating that they had my SUV. Talked to Jeff a little after that, which he is GReAt! They were able to fix my brakes, change filters, do an oil change and sent my SUV out for new tires by 4pm same day. I picked up at 4:30. Great experience!