5 /5 methia gordon: I had a routine colonoscopy. When I arrived for my schduled checkin time I was informed they were behind due to the elevator not working. I did not receive a phone call about this prior to check in. Despite this slight hiccup I did not have to wait too long before being called back. Once I was in process of being prepared for procedure, it was a very smooth process. The staff were very thurough in asking questions and informing me what was happening. The anesthesiologist, Dr. Adike and the recovery nurse were especially caring. I did not feel rushed out the door and I will be using this office again for my next 5 year checkup.