Moss Alley Motors - Seattle (WA)

Lucelle Agustin Oscar is so great and we’ll be going to him for any car issues from now on. From our first interaction on the phone, you can tell how he is good at communication, honest and knowledgeable. He gave us all we needed to make an informed decision without pressure. And was super patient and flexible with us regarding car pick up time because it was hectic on our end. I greatly appreciate his hard work! He’s an example of why it’s best to support local businesses(:

Crystal Fleming Huge shoutout to John and his incredible team! They had my car back on the road in just a couple hours—repaired my tie-rods, fixed the wheel, and got the alignment spot-on. Not only that, they vacuumed my vehicle and addressed every concern I had with professionalism and care. What really impressed me? They went the extra mile by inspecting the rest of my vehicle and even gave me a detailed quote for future repairs—no pressure, just honest advice. It’s rare to find a shop this thorough and trustworthy. If you’re looking for top-notch service and a team that truly cares, this is the place! Use this shop, if you agree great shops like this deserve recognition!

Sarah Nickel Smith Tony is great! Responsive, genial, professional. Have brought my car in for a few things over the years - when I call and leave a message he returns my calls promptly. He has been successful at speculating what my issue is just based on my descriptions (while also saying he needs to see it to be sure). I feel great about taking my car there and also about recommending it to others.

Blanca Sanchez Great experience! I wanted to take a moment to express my sincere gratitude for the excellent service I recently received at your auto shop. After a frustrating experience visiting several other mechanics in the area, I was very relieved to finally find a shop that could accurately diagnose and resolve the issue with my vehicle. The professionalism and expertise I encountered at your shop were truly commendable. I appreciate the time and attention you gave to my car, and I am very happy with the results. Thank you again for providing the help I needed.

Kenneth Demoyse I work on my own cars, but I needed fuel injectors installed ASAP. Jass and team at A1 got me in quickly, and provided exceptional service to get the parts installed that I requested. They kept old parts for me (so I could test at home) and sure enough one of the old injectors was a dud. Will recommend to friends/family.

Ashley Gothenquist Great place and super helpful staff! My rear tire popped during rush hour and AAA wouldnt be able to come for a long while, so I was very lucky to be only a block away from Jeffs. Despite the heat and the unexpected nature of the situation, Matt and Pops took the time to not just help me replace the popped tire with my spare, but patched the holes that caused the issue in the first place! It is such an encouraging experience to know that the local auto shop is not only the place with the comedic signs, but also a place with great character.

Julia Superior Auto Service was great to work with! They did an audit on my van and got super similar results to another shop I took it to, and were able to repair all of the most important issues within a few days. I went back and forth with them a few times about what I wanted done since I was hesitant about money and they were expensive fixes, but they were super agreeable the whole time and gave great communication.

Diane Hunter I found Masters Auto & Tire on the Next Door App. It had several reviews on how trustworthy they were so I gave them a try. Im not one that has ever followed a vehicle maintenance schedule and they did a free complete inspection that most repair shops would charge over $100 for. It was detailed and am more than satisfied with the work they did. They were friendly and I also found them trustworthy.

Reeve Washburn Swedish Automotive has been a trusted partner for our vehicles for many years. We appreciate their attention to detail and value our partnership to prioritize what we need to do (or can defer on) at any given visit. The loan vehicles are always a lifesaver as well!

Kyle Bierman I’ve been going to Crown Hill Automotive for a decade now and I couldn’t be more satisfied with the service I get from this crew. People there are real friendly, trustworthy and have a high level of expertise. I recently moved across town but will gladly make the trek out to Ballard to get both my vehicles service here.