ONB Automotive Repair - Everett (WA)

2 /5 Nuh Mukiibi: Decent place. They did the bare minimum of fixing my rare brakes that were so bad meaning the metal to metal issue was solved. Other issues emerged after their repairs, braking was slower and at 70mph theres vibration. The Vibration isnt due to braking. I tried explaining it to the good folks over there and they quickly pinned it on me for declining further diagnosis (costing more money) and how my brakes were really bad. Total cost for replacing rare brakes and lug nuts was a cool $1.5k.

5 /5 candyclean48: I have been a customer at ONB for over 20 years. ONB is honest, trustworthy, dependable, and I trust their judgement when it comes to auto repairs. I have never had a negative experience with ONB. They keep you informed as they work on your auto.

1 /5 Chris: Brought my car in for a electrical diagnostic Fuel pump wound turn on… Thier diagnostic was bad gas . Fuel filter, gas fouled plugs . I never ask them to start it all I needed was a electric diagnostic !!! Do not recommend them for anything .!!! other then a jiffy lube. At best Stay away Do not deserve any star. Lesson learned

1 /5 Matthew Antonellis: Im adding my NEGATIVE review because its the only way to warn potential customers that Dave and Shelly will keep your money even when their service department cant do a simple brake replacement (rear brakes on my 2016 KIA Soul). As I began to drive the car home, I realized the brakes were much worse than before I brought it in, so I returned and they gave it another try. It seemed ok, but within one day I realized that I was just being optimistic; the brakes were terrible! So I took the car to the KIA dealership where I bought it, and they fixed the brakes properly. I contacted Dave and Shelly through their website, and havent had a reply. Nothing. Crickets. How about a refund for labor? Nope!

5 /5 Roxy Webber: Ive been going to O.N.B. for years. They have always been treated with kindness and respect. Recently, they inspected a couple cars I was thinking of buying, (the second inspection was free!) And they steered me away from making an costly mistake. I trust and value their expertise.