5 /5 Allison Lowber: I visited SRHs Urgent Care in Mt Vernon yesterday (Sat 12/7/24) around 11am. The facility itself is beautiful, new and clean, the two ladies at the front desk were incredibly kind and welcoming. The two MAs that checked me in were also incredibly kind. They completely disarmed me, as I was very nervous whether or not to come in (Im stubborn and have white coat syndrome) and then the Doctor. She was the BEST doc Ive met in a long time. Dr Benson. She was thorough, thoughtful and included me in decision making, which she didnt have to do and I appreciated. She came up with a very clear plan of care with printed instructions (helps my add brain) and someone else even went over with them with me in case I had questions. Then they set me up with labs and the lab gal was fabulous. I seriously have never had a better experience in any Healthcare facility. This place is amazing! Of course it is walk in basis, so there will be a wait. But well worth it. Not being able to get into my primary care office, I was exceptionally grateful to be seen by them. No shaming, nothing but positivity. Thank you so much for seeing me and taking such good care of me. Yall are an amazing team. I appreciate you and all you do ♡
