Valvoline Instant Oil Change - Watertown (WA)

5 /5 Keishila Lopez: The team went over and beyond to be helpful, hospitable, and professional. On my visit my car battery died, not once but three times, the team in Watertown, NY brought out a portable jumper and charged my battery back on without an attitude and without making me feel guilty for needing the help. They were actually happy to help. Separately, my car also overheated. It overheated so intensely that the car began to smoke and the radiator fluid BOILED out of the car. The team walked me through turning the vehicle off and safely getting me out of line, to prevent injury to a team member, other customers, or myself. They offered to replace my battery once the car was safe to handle, I graciously accepted. They even recommended a trusted shop nearby to help me with my other issues. I could not recommend this team enough. They were incredible.

5 /5 Diana Treumer: The Manager/Supervisor working last Sunday, June 22, 2025 (sorry-- I didnt note his name---but I do remember that he will be in the Reserves until 2026). He is always great. Hes knowledgeable, friendly, and very efficient. He reminds me when mileage-related services are needed, checks everything and I never feel rushed or pressured. Keep employees like this man!!!! Thank you.

5 /5 Brianna Jaspersohn: Went for an oil change today and interacted with Warren. The service was polite and quick. He offered many upgrades without being pushy and was professional through tout the service. They were even able to honor a coupon that had expired a few days prior.

5 /5 Matt Arquitt: I stopped in on Wednesday April 9th, 2025 and wasnt waiting long before I got taken in for a oil change. Warren was the first gentlemen I seen and he was super nice, knowledgeable and broke everything down for me about my car and the certain things that need to keep on on maintenance wise. He went into detail about everything and answered my questions very thoroughly. He said my filter should be replaced soon as well as one of my wipers, so Ill be back on Friday to see him. Thank you Warren! You were wonderful and hope the best for you in