The Best 15 highly rated medical facilities near Grass Valley, CA (Page 3)

Carolyn Bushnell Dr. Hung is very thorough. Very thoughtful and also very caring. She listens carefully pays close attention. She doesnt joke around a lot. Shes got kind of a crappy job but I have the utmost respect for her.

Music Imagination My wife and I had 2 visits with this Doctor. My wife is the patient. We went in for a CT consultation about her utiren cancer. Both appointments Doctor Hung totally dismissed me even being in the same room not even looking at me or talking to us as a couple. I understand my wife is the patient, but we are a couple and make disitions together. I was there for support. My wife was referred to her by her primary Doctor. Doctor Hung isnt even the correct Doctor she was supposed to see. We needed a Gynecology Oncology Doctor. Doctor Hung is an Oncology Doctor only not a surgeon. What is wrong with our health care system. The only thing Doctor Hung did for my wife was explain the CT scan and get us the appointment with the right Doctor. Other than that Doctor Hung is rude and totally disrespectful with no bedside manner what so ever. She treats people like they are below her. Go see someone who has respect.

Joan Harris Dr. Hung has been my oncologist for over 3 years. She is professional and thorough. She has time when I need to further explain or answer my questions. She was willng to allow me the use of supplements during my chemotherapy, and she has been cooperative with my medical team quickly sharing information with Dr. Dealing so that I could receive the appropriate recommendation from him. Additionally, she works well with the office staff which I have found important when I am requesting my follow-up appointments and following her directions to obtain tests for review prior to upcoming appointments. Dr. Hung is conscientious to review new and changing standards of practice with regards to my cancer type. Please dont allow any possible language or culture barrier cloud your judgement of this fine doctor.

Nicole Noricks Every time I have an appointment there is an issue. From being told to get a blood test and then after going to the lab (the next day) and there being no order then the doctor’s office telling me I didn’t t need a blood test to my MRI being canceled 23 hours before it was to take place because the office wrote my insurance number down incorrectly (and blaming me for their mistake) to my medical records being sent to my childhood home I have not lived in for close to 30 years to the office failing to renew my prescription or respond the pharmacy’s request. If we were not experiencing a pandemic, I would drive to Auburn and get a new oncologist. Go elsewhere and save yourself the frustration and possibly your life. If you call to voice concern over the competency of the alarming number of errors made, you may be called hysterical. When I told Erica, the office manager, that it was inappropriate and misogynistic to call a patient hysterical, I was told I was wrong and it is a term she uses often at work. Go somewhere else and hopefully you will receive compatent and ethical care in addition to being treated with respect.

Jane Berthet This doctor cannot determine the difference between an allergic reaction on the skin and a case of full blown, life threatening cellulitis. Dr. Gaulter categorically refused to prescribe antibiotics at 2 appointments over a period of 4 days and instead prescribed an anti-histamine, prednisone and administered a steroid injection. After she had seen me for the 2nd time that week, only because I insisted that I had an infection, she was still convinced I needed a steroid injection for the skin allergy; I ended up in the hospital that evening for 6 days with life threatening cellulitis and on a constant IV antibiotic drip. Never have I been so sick in my entire life! When 10 days later I returned to the office to confront her with the hospital reports, she said with an embarrassing smirk , " I guess you did have an infection". Dr. Gaulter is adamant about being right and her refusal to listen led to misdiagnosis, the wrong treatment protocol which worsened the infection and almost 1 week of hospitalization. My advise, if shes your doctor or you are thinking about seeing her.....please find another doctor ASAP!!! Jane Berthet

Audrey Andrews Absolutely no sense of urgency. Been here waiting for 3+ hours just to be put into a room. My 2 month old baby has a 102 degree fever, and is totally miserable. He had a dirty diaper and needed to be changed, not a changing table in sight. I asked where I could change him, the nurse told me “one of the benches in the waiting room” which are filled with people, some of which are covid positive, and she’s suggesting I bring my newborn near them just so I can change him. So beyond unacceptable.

Jennifer Eubanks Definitely the worst managed hospital Ive ever encountered. We had a six hour wait in an emergent situation with no grace or kindness toward our situation. The security guard who granted access to all emergecy patients and their loved ones was so unprofessional. She refused, or was too incompetent, to answer my questions, nor guide me to see my husband who was finally placed in a bed, and she made me feel as though my familys needs were a nuisance and not worth her time. After the third interaction, I had to walk away and wait outside for my husband for another 2 hours because she would simply not assist me. I will drive any distance necessary to seek medical care in the future. Im so disappointed they actually profit from our visit. The administration needs to bring in an efficiency expert because if I ran my organization the way this facility is run, Id be terminated, and rightfully so.

Stephanie Herd I want to thank the Doctors and Nurses in the ER for all of their hard work and commitment towards helping others and give a special thanks to Dr. Danner Hodgson for showing a genuine interest in his patients and for his undeniable dedication to his profession. "Thank you Dr. Hodgson, youre the best!!!!"

Olivia Johansen I took a family member in a couple weeks ago and I was amazed by how great the whole experience was! I’ve never had an ER experience so smooth. The staff and doctors were all extremely attentive and helpful. They got him in and out within 4 hours or so and covered every basis to make sure he could safely return home that night. Going to the ER is always stressful and scary but they made it as painless as possible.

Leah I am writing on behalf of my sister, Rachel, who got care here yesterday :) Let me just tell you, this was the most pleasant experience at an ER anyone could expect. The physician, Dr. Alsup, was SO kind, friendly, informative, and upbeat. He made my sister feel so comfortable during a really stressful situation. She was seen quickly, and got informative answers soon as well. Ive never seen such efficient tests before, most, my sister didnt even have to leave her hospital bed in the ER for. Please, if possible, share my overwhelming thanks for Dr. Alsup and also the nurse who helped my sister. They were both so kind, and their humor helped lighten a scary situation. Honestly, I wish both of them worked in a PCP office, because my sister and I would both choose them 100%! I recommend completely!

Vanessa D My husband and I both have had fantastic experiences at this doctors office! They got us an appointment fairly shortly after turning in our new patient packet with Laura the nurse practitioner and she has been nothing but lovely and helpful. Everyone in the office is friendly and it is a clean enjoyable experience

Jen Avara HORRIBLE! Please read! I scheduled a check in after a 5 day hospital stay. Dr Ricky was disrespectful, unable to actively listen and disregarded my concerns. I ended up back in the ER again 3 days later. This is the second time I have met with that doctor. While waiting in the office, Dr Gill talked down to his staff. Humiliating them in front of patients. I have been a patient here for years and not one time have I been content with the service. I also feel very uncomfortable in the way patients and staff are treated in front of people. I gave 1 star because I had too. I will now go to the ER if I need to see a doctor until I can find a new primary.

Phil Smith I wouldnt get out of the electric chair to see these clowns. Worst "medical" experience in my life. 5 critical mistakes in first visit. Also its my last visit. Words fail me. RUN

Sid Page Ive really enjoyed Dr. Gill these past 3 years and I see him often. Lots of lab, EKGs, etc. without issues. Hes been very friendly and attentive in ordering diagnostics and referrals, etc. It is a very busy office and appts. can get backed up but not terribly and I really appreciate not feeling like Im being rushed out. The office staff can get beleaguered with all the activity but they have remained good natured and well intentioned through it all. If theres been a lag in service I would say its communication between the office and pharmacy and vice versa.

Paula Friedman Dr. Gill is an uncomunicative and unfriendly doctor. After seeing him the first time I immediately switched to one of his nurse practioners. His office has a rapid turnover of staff and is very diorganized They have lost my lab reports at least 2 or three times. This week I began calling the office on Monday to have a scheduling issue looked into. Between Monday morning and Friday afternoon I left 12 messages before my call was put through, told merely they were busy and short staffed. There is usually one or two kind and intelligent staff members, for the most part staff is ill-tempered and unfriendly. I am currently looking to move to a different practice and feel very badly for older patients who feel at the mercy of such a cold, mean-spoken doctor and his rude staff. His nurse practioner Jan Winz was wonderful; Dr. Gill bullied her right out the door. Shame on you Dr. Gill!

Bryce Stejskal I too was "balanced billed" or "surprise billed" by swope. All attempts to getht hem to obey the law in California have been met with broken English "err your insurance didnt pay what we want". 10 months later of house on the phone, ZERO progress. I have to file a claim with the California Insurance commissioner according to my health insurance. The manager that deals with swope billingsaid, in so many words, the practice of ballance billing when we no it is illegal, has been raised to their legal department, and that they are aware of their process. Im other words, they know they are trying to take advantage of peoples lack of knowledge on the subject, but they can still attempt this behavior until they receive paperwork in a specific format that says this particular case is balance billing. They know it is, and know it is illegal, and the problem is exacerbated when your insurance is headquartered out of state. Im that case, your insurance cannot directly tell them to pound sand, and swope will not give up until your insurance does so.

Jeremy Seims I Give Dr. Carl Alsup 5 stars... however I received "Suprise Billing" from the medical group he belongs to "Swope Medical Group Inc." . If you go to Sierra Nevada Memorial Hospital for emergency services be aware that the Drs working there do not have to be transparent with respect to what insurance they accept. Swope Medical Group is currently in a debate over reimbursement rates with Anthem Blue Cross Blue Shield and is not currently accepting insurance from the largest provider in the state of CA yet providing emergency services at a hospital located CA. Please be cautious and aware!

Jeremy Seims I Give Dr. Carl Alsup 5 stars... however I received "Suprise Billing" from the medical group he belongs to "Swope Medical Group Inc." . If you go to Sierra Nevada Memorial Hospital for emergency services be aware that the Drs working there do not have to be transparent with respect to what insurance they accept. Swope Medical Group is currently in a debate over reimbursement rates with Anthem Blue Cross Blue Shield and is not currently accepting insurance from the largest provider in the state of CA yet providing emergency services at a hospital located CA. Please be cautious and aware!

Bryce Stejskal I too was "balanced billed" or "surprise billed" by swope. All attempts to getht hem to obey the law in California have been met with broken English "err your insurance didnt pay what we want". 10 months later of house on the phone, ZERO progress. I have to file a claim with the California Insurance commissioner according to my health insurance. The manager that deals with swope billingsaid, in so many words, the practice of ballance billing when we no it is illegal, has been raised to their legal department, and that they are aware of their process. Im other words, they know they are trying to take advantage of peoples lack of knowledge on the subject, but they can still attempt this behavior until they receive paperwork in a specific format that says this particular case is balance billing. They know it is, and know it is illegal, and the problem is exacerbated when your insurance is headquartered out of state. Im that case, your insurance cannot directly tell them to pound sand, and swope will not give up until your insurance does so.