The Best 15 highly rated medical facilities near San Diego, CA (Page 3)

Tobias Samuel (Tobi) I came in the ER because I was having my first panic attack, whatever. I listed every symptom I was experiencing and the Doctors and nurses only worried about the anxiety and sent me away with only anxiety meds and well get a psychologist I HAVE POTS!! They didnt listen to me! Do not go here if you were born a woman they will say you are mentally ill or overweight and send you away! J. Foster WILL NOT LISTEN

John Han I had a great experience yesterday at the ER. My nurses were kind and everyone had a welcoming attitude. My doctor was thorough with her work up and made sure I knew what to do after discharge. The CT scan tech was also very nice and experienced. She communicated what was happening and how I’d feel. I appreciate this team for making me feel better.

Lynn Savage My doctor at this facility is great, however the patient portal is terrible. Seldom can i access my test results. Its truly about as bad as it gets. I have tried calling to complain and ask for help. Nothing!! Come on Palomar, you can do better than this!!!

Sherri Lynn We’ve unfortunately had to visit the ER too many times in the past few months with our elderly mother. As well as having her admitted. First let me say, the entrance to ER is being remodeled, but it has not affected their care for patients. We have had great experience with most the staff , nurses and doctors. But if we could clone two particular ones that just go above and beyond for our elderly mom, we would want them always. In the ER we have had a particular nurse that shows true compassion and excellent with our elderly mother, his name is LEO, regardless of her age, he makes us feel he truly cares about her wellbeing. Unfortunately yes her age does allow some staff at other locations to disregard her care, so we make it a point to come to this emergency room, knowing most are great, and LEO has been exceptional with her each time. While admitted we had the honor of having probably the best Dr yet, who showed once again true concern and compassion toward our mother, regardless of her age. She explained things so well, and really looked for bridges to help her situation rather than road blocks due to her age. Her name is Dr. Samantha Mason. We felt the most comforted finally today as she took her time to really explain things and left us comfortable with decisions. Two incredible staff members that just go above and beyond to show they truly care. Again, we have had great staff overall for the most part at this location.

Arturo Sol The Medical Center treated my problem but be mindful that apparently their ER Doctors are contracted through a different company. So a year or two later youll get a surprise medical bill from the Contractor that is horrible at submitting their information to your insurance, forcing you to do their job while they threaten to send your bill to collection. Trying to contact them is a nightmare, too. Theyll send you chasing your own tail in circles for information that is always missing something. Just be prepared to deal with a headache and your first medical bill is NOT going to be your last.

Cs Cat How can you take care of patients if you treat staff so poorly? The place is so bad, no one talks to the patients, staff dont talk to staff, and if you are white, you will be treated like a second class citizen, as the only people who matter are the people who run the place: Filipinos. They dont want white people working there so they can get max overtime. They are bullies, they bullied me, and the two white RNs sat in the hall and stared at their computer and never talked. They were invisible. This place is a nightmare for staff and parients. The County only has career development for many minority groups and Caucasians dont have any club they can belong to. It is the most openly racist place I have ever been to outside of the deep South.

Sharon Loukx I was taken to this facility in police custody for an alleged felony assault charge after bail posted for me. I had never been arrested nor have I previously spent any time in a psychiatric unit with the exception of my employment as a nurse practitioner. I am from Ohio and not aware of California laws and regulations.The care I received was phenomenal. The facility was spotless. I was suicidal at the jail where the conditions were deplorable. Throughout my stay the staff gave me hope. They understood me. No one ever treated me unfairly. I certainly wasn’t suicidal, in fact I felt hope for the future. I want to thank every individual working from 8pm April 2 to mid afternoon April 3: housekeeping , security, nursing staff, med techs, psychiatrists, LSW, and case managers. I will definitely follow up with your recommendations!

Edward Smith This is not a psychiatric hospital, its a prison. This place should not be open. I had a guard that had to stand by me while I was being admitted. The staff and doctor were very unprofessional. I felt very uncomfortable!

Susan Klinke My adult niece is on the autism spectrum and has several untreated mental illnesses including bipolar disorder. She is homeless and has been doing meth. The day before she was admitted she had meth psychosis. She is very high risk and desperately needs mental health help and rehab. She was only kept about 12 hours. The gave her a seroquel and sent her a cab at 5 am to a homeless day center that was closed. They gave her no guidance. I keep expecting to get a phone call from the police saying she’s been found dead. What does it take to get her help?!

Louise Heath This is the 3rd time this week that my husband has gone in because he is manic and just got sent away same day. They will not hold someone until they kill you basically. The mental health system sucks. So now he is coming home.. again and I have to live in fear. Cool cool. Thanks for nothing Rosecrans

Lauren Gapinske Ive had an okay experience with medical staff, but scheduling team, receptionists, and staff responsible for messaging through the app have all been unprofessional. Scheduling every appointment was a headache, with many mistakes made. A receptionist once failed to check me in properly for my appointment, which resulted in me waiting for an hour in the waiting room, only to have to flag down my provider as she was leaving for the day. Ran into billing issues here as well. I dont like leaving negative reviews but this was just such a uniquely bad experience.

Missoliya I’m surprised to see so many negative reviews for this Scripps location. We live about 7 minutes away and I absolutely love the Carmel Valley clinic. I’ve been here multiple times for prenatal OBGYN visits, labs, as well as pediatric check-ups and everything has been great. It’s always easy to schedule/change appointments, the staff gets back to you right away, I’ve never had to wait more than 15 minutes (in fact, most of the time I was seen right after I arrived), and everyone has been really pleasant and friendly. They have a pretty big lab as well with very short wait time, if any, and extended hours (until 7pm). The offices are also more modern as compared to other Scripps locations I’ve been too. Parking is also free and relatively easy, which is a huge plus.

Jennifer Tran Doctor was good but billing is horrible. I was billed $500 to meet with a doctor about my cough. It was through their healthexpress program since my primary care doctor was busy and I ended up meeting with a Physician Assistant, not an MD. When I called to inquire about the $500 bill, I was told their system often accidentally puts Physician Assistant as Specialist and they would submit it for review. A couple months later I called again since I saw no changes. I was told the review was rejected by my insurance. Then I called again for more information on my itemized billing. He informed me that all the information I’ve been told is false and the bill is correct. Not only did they lead me on a wild goose chase, I’m being billed $500! I should’ve just gone to urgent care

Tsvi Katchalski I had a very disappointing experience at Dr. Mitch Biermann’s office. I was only 5-8 minutes late for my appointment (they never specify the room so I was looking a 2nd floor and then at 3rd floor), but after registering at the reception and waiting for 15 minutes, a nurse informed me that the doctor would not see me and asked me to reschedule for two months later. This was incredibly frustrating, especially since I have often waited 30 to 45 minutes in past visits to Scripps. The inconsistency in handling late arrivals versus making patients wait is unacceptable. If they had informed me upfront that I wouldn’t be seen, it would have saved me time and frustration. This experience has significantly impacted my perception of the clinic’s professionalism and patient care. While the clinic’s location is convenient, I will be taking my business elsewhere. It feels like Scripps prioritizes their business over patient care.

David Lam I had an annual checkup more than 10 days ago. Today I received a bill charges me for office visit. I recalled when I checked in, I had to sign a piece of paper says any extra services will pay extra. It is NEW requirement. I waited for more than 45 minutes because the receptionist forgot to check me in, according to the nurse. I am not sure what was going on. It is the nurse or the receptionist mistake. I waited in the room for about 5 minutes then my doctor showed up. He is a decent doctor and I have seen him for almost 3 years after my long time doctor retired. I am happy with his medical care. He went over my annual checkup procedure as usual. I do not have any serious sickness that I need to discuss with him. He asked me do I have any questions and I recalled to tell him I have no questions. I left the doctor office after seeing the doctor for about 20-30 minutes. Today I received a bill to ask to pay the copayment for $35 as office visit on the top of my annual checkup visit. I got really mad about it. Scripps has violated the ACA law. The annual checkup should be covered free of charge per the law. I did not ask my doctor for any treatments beyond the annual checkup. Scripps is trying to make extra money on its patients even Scripps knows it is violated the law but they asked patients to sign the paper in order to workaround the law. Annual checkup is should be all about patient health. Why scripps is inventing extra charge codes to insurance companies? It operates the clinics like a criminal organization, steal hard earn money from its patients and absolutely not a non-profit organization. I will file a complaint to State agencies as well as the IRS to ask them to investigate Scripps business practices and billing. I discussed my case with my neighbors on the internet and they all said they felt in the same trap setup by Scripps. I wish I can give Scripps Zero star instead 1 star.

Mari Tesch Scripps Mercy Labor and Delivery: I cannot sing my praises loud enough for this place! From the moment I came in to get my emergency induction, to when I gave birth, to when I came back later in the week due to some blood pressure complications, the staff here were INCREDIBLE! My Nurses around the clock were Angels, my CNAs and MAs were angels, and the Doctors were amazing! They treated my husband and I and our daughter like family. I was so nervous to not only give birth (FTM) but also to be a first time patient at a hospital in my life! (Never have been in the hospital), but everyone here made sure I was comfortable and made sure I knew I could call them for anything. I had the best birthing experience and it was everything I had hoped for coming in. Thank you so much to everyone there for your care and hospitality❤️

Abby Kartzinel Got here at 1:00 for a simple ear infection and a need for antibiotics. After seeing the doctor, I’ve been waiting for almost an hour just to get a prescription. I’m here sitting in pain, talked to the front desk, and all I got was a tylenol. I don’t know why it takes almost an hour to write and send a prescription for antibiotics.

Maria Quan Waiting in the ER with chest pains over 2 hours now. Staff seems uncaring. Other people with colds have been taken in sooner. Why would you make a patient with chest pains and high blood pressure wait so long. Senseless. Some of the table surfaces have blood and other Unrecognizable fluids. It’s no wonder you always catch something when you come into a hospital.

Carlos Esquivel I had yet to visit an ER and didn’t know where to go when I needed help with excruciating pain.I was really skeptical to go here because of the other reviews but I was in a tight spot on a Saturday night and had no other choice. Upon arrival I was greeted by security and I was greeted by a kind person who helped me understand how to check in with the reception. The reception nurses were professional and got right on it, taking care of me while also taking care of others that were there. The wait was not bad considering how busy it was and the nurses were straight to the point and as kind as a person can be while in an intensive position. After being taken to the back to see the doctor the nurses and staff members were all kind and professional. I was released in the early morning and very happy with the process. I can see why others may leave a low review but I think that they didn’t put themselves in the shoes of the people there and situations that are experienced there.

Lovie The emergency room desk cleaning person female in all maroon is one of the most rudest hostile persons I have ever encountered. I ask to use the hospital phone and she said no then proceeded to quiz me why I couldn’t use my own phone because I still had 2%. I told her because I was living at Corecivic and it’s their requirement that I call from the hospital phone. She kept on quizzing me on why I couldn’t use my phone after I told her and she got actual attitude then asked if I wanted to talk to somebody else in a snarky voice. So before I said anything to the other lady who previously didn’t have an attitude she blurted in that I was having an attitude because I needed to use the phone so then when I explained she then replied with a smirk that I couldn’t. She then left and I sat down and the cleaner in maroon starting singing the song “you don’t gotta be so rude” to which I got back up to take pictures of the area not her and she covered her face and ran and got the guard saying I was taking her picture trying to get me thrown out to which I told the guard that I write reviews for google and was going to write one and needed pictures and showed him right then and there that none of them had her or anything with information in them. It was in the public lobby waiting area. I’m allowed. So that guard called someone else who came who was security. By this time I’m already being triaged and paperwork was started and I said I wanted to make a formal complaint and was told I had to do it online. I was then told the same thing by the nurse. I’m a patient coming in for acute kidney damage but now my B/P is elevated 159/something I don’t remember. I was also told I couldn’t charge my phone in the lobby but that is wrong too. There are sockets everywhere so I’m charging my phone right now. This scrips and the Chula Vista scripps is not as nice or friendly as the original scripps I went to. This one is by far the rudest. Esp the person in maroon who obviously must be close to the other personnel here in the ER department. I do not recommend ever speaking with her because if things are not perfect in her mind she verbally attacks you and points her fingers at you and gets her cronies to join her cause like some kind of click. It has the potential to become aggressive quickly. I actually feel like she was trying to have me removed from the hospital. And she said I wasn’t allowed to take pictures in the lobby of the hospital. Which isn’t true to my knowledge. I do not recommend coming here only because of the staff that is at the er greeting area. I was seen quickly by a doctor who was actually friendly. I supplied a u.a. Sample and am now waiting for what’s next.

T Gomo I am writing to express my frustration with the appointment scheduling process at Scripps Clinic Del Mar Weight Management. Back in July 2024, I booked an appointment, and the earliest available opening was in January 2025, nearly six months later. I have recently learned that my job will require me to be out of the country during that week. I called to reschedule, but I was told there were no available appointments unless I switched to a different doctor. The next available opening with that option would be in June 2025, which is a full 12 months after my original booking. This situation is incredibly inconvenient and frustrating. Given the long wait times, I am concerned about the ability to receive timely follow-up care, especially if further appointments or treatments are required. I cant help but feel that this delay is not only unreasonable but could be detrimental to a patients health and well-being.

Bobby Koch Wow, the best experience I have EVER had at a doctors office. From the front desk staff to medical assistant (Lorenzo) and my doctor (Dr. Crane), the lady who gave me a tetanus shot, and the lab tech, everyone asked me about me, really spent time, and made me feel great after leaving. I cannot recommend this practice enough, at least through Dr Crane. Id give this place 6 stars if I could.

Sara Rodriguez This is by far, the worst medical clinic I have ever experience. For them is all about the money. Their website is terrible, it does not allow for refill request or even ask specific questions to your doctor. They want you to pay a visit so they can charge you. Their admin is the worst, it took me several months, messages and calls for them to get my medical records. Very poor communication and follow up with patients.

Jack & Judy Scholle Theyre booked, so who cares if they cancel your 8am appointment with a 7:15 am voice message. Most peoples phones are off at that time. Mine was. At 8am I get the receptionist call as Im walking in to the office, Only to be rescheduled for 3 weeks later, Then they list the appointment in the portal as a patient cancelation. Go somewhere else. I was supposed to see Souraya Lorenz. Good luck. The Scripps doctors are good the employees are nice, but the operations, management, and portal are all pretty lame. Unfortunately my doctor is in the Scripps system, and shes special. So Im stuck. But my advice is to check out another Audiologist. It cost me almost 2 hours in traffic and rescheduling my morning. Yes, inconvenient and p--p happens, but all too typical of scripps. My fault, I should have known better.

John Larson Seriously the doctors at this clinic retired in place 5 years ago. My spouse told the doctor 2 years ago the meds were not effective. When asked a simple question regarding the half life of their medications given the decision to get off them, they were redirected to a pharmacist. My kid in high school chemistry could have supplied a better answer. Being in the care of a "could care less" physician is worse than not going at all.....

Sequoia This review is for Labor and Delivery. I gave birth to my child a few weeks ago, and it was an amazing experience!!! The Labor and Delivery team was professional, patient, sincere, and courteous. This was my third child, so I already had experience with giving birth in the health care setting. I would summarize my experience by saying that the nurses were attentive to my individual birth plan and respectful of my Christian beliefs, and the professionalism was top-tier, as my husband and I observed that the nurse team and medical staff were courteous and genuine toward me, him, and our baby throughout our stay. I HIGHLY recommend that you have your baby at this hospital!!! Shout out to nurse Adrienne, you were fantastic!!! God bless you!

Helene Feldman No case management came to visit me as promised to discuss my wellbeing. @130am requested pain killers, still waiting at 347am No food or drinks was offered since I’ve been here, which is over 15 hours ago No one inquiring how I am doing since 10pm after the last visit of a very compassionate male doctor. No one asking me if I need to use the restrooms, I needed assistance to reach the restrooms. Left all alone on a gurney since 930/10pm to deal with my excruciating pain. Away from the nurse’ station and no way to contact the nurses when needed, unless I yell in order for me to get someone’s attention, no one is coming by to check on me. I’m so thirsty, hungry and in excruciating pain. Pain medicine was not brought to me when requested and as per doctor’s recommendation. Never given a heating pad to alleviate the pain as per doctor’s recommendation Don’t know who the new doctor is for the following shift as he never introduced him or herself. Was handed a “charity wheelchair” as per the nurse your establishment could not confirmed if they will be getting paid for a new one - can’t wait to see what was truly charged with my insurance . Chair handed was filthy and needed to be scrubbed by the nurses. Was denied MRI as per the female doctor this is a “golden” procedure and they were afraid they would not be paid for the service. Xray and blood test (?) ordered were useless. Explain to me why for more than 20 hours I was not offered any water - except when medication was given when I first check in, no food and my pain medication was withheld from me once one of the first doctor I saw ended his shift? Why was the doctor’s orders not followed? Why was I discharged with a pain level above 10? Why was I left alone for so many hours with no care at all? Why the night shift employees are so detached from their obligations? Why was I not considered a human? I am a daughter, a mom and someone ready to give the last shirt off my back even if that means I’ll freeze, why was I treated like I did not matter to anyone? Only one male doctor early on provided me with the compassion and care I needed, he actually eased my pain Why when he prescribed an intravenous pain killer it was taken away from my care once he left? I’ll figure out his name soon to thank him personally because he certainly is not part of this awful review, he is from Brooklyn NY, please let him know, that day he made a huge difference in my care, he made me feel like I matter as a person - not a number. To the Brooklyn doctor, thank you for your kindness, thank you for caring. Pictures reflect: fresh blood on the bathroom floor not cleaned for hours, crackers handed when I complained about being hungry, facing the wall from 10pm to my checkout, dirty charity walker handed! No sheets at the bottom of gurney or on top for a while.

Paul Lomboda Beware that Billing department is sucks and operate more like scam! They don’t bill proper place for treatment because it requires them to follow procedure so instead they bill you directly because it’s easier. They can’t even get information from front desk so they have us go to ups store and pay to fax things over and once they got our address then bills started to show up while Medicaid hasn’t even been given any of the bills, so far 6 phone calls got us nowhere, I feel like I’m working part time for this billing department of Palomar hospital. So if you go there you’ll get great treatment but then bunch of side jobs from them like call there and request this, call somewhere else and ask for something that doesn’t exist…. Might have to let lawyer explain them that if Medicaid is on file then you don’t screw peoples lives because some lame and lazy employee can’t follow protocol.

Boris Mitioglov Thank you for the treatment! I felt so bad when I’ve got into ER, but hospital staff was amazing and helped me beat the disease. Also rooms and equipment looked like new, very good hospital. Not sure why its rating is so low here…

Caden Svendsen A really amazing experience when you guys took care of my grandfather. Every Doctor, Nurse, and assistant went out of their way to make sure he was healthy, and comfortable. Really kind people and I would recommend Palomar health to anyone who asks. Thank you all for your kindness.

Teresa Hogan Horrible, horrible service! Too bad you cant rate with zero stars. Their computer system meltdown that happened months ago is just an excuse for terrible customer service. If you call they say you wont get a call back for 5-7 business days. I called last week and still nothing! Of course you can alway drop by the office to talk to the guy sitting at the table who hands a note to a nurse in the back. Which I have done. Its been months since the meltdown and you would think they could figure out a better system--or at least call us back like they say they will. I am still waiting for an approval on a prescription and a referal to a specialist Ive been seeing for 6 years and nothing. I called today, waited on hold for twenty minutes to talk to the monotone message taker--who couldnt care less if I got the treatment I needed--and got her short and annoyed-sounding robotic response that if I cant wait another 5-7 business days for a referral Ill have to drive up to Poway (I live in San Diego) and talk to whoever is sitting at the table today. I love my primary care doctor, Dure-Smith, who Ive been with for 8 years, but Im done! If you have chronic issues steer clear.

Chris Sa Went to their Emergency dept for heart issues and staff are very friendly but short staffed. I believe theres only one doctor seeing all patients and was there for 5 hrs to clear my heart issues.

Anastasiya Kuznetsova I tried to get a first appointment with my primary care physician. I first called but no one answers and I was told that they will call me back. No one called in 5 days. I called another time and waited for 30 minutes to be on a call with manager. After 15 minutes we were disconnected and again no one called me back. I called several times and sometimes my call was just hanged up. After another half an hour wait I talked to another representative and was told that I’m not able to get help without having a physical medical card. In addition, a representative was confused with some numbers on my insurance. Finally I called my insurance and changed a physical to a one from UCSD Health and had no problem with getting appointment. I was told that virtual card is fine as well. Therefore, don’t waste your time on this clinic

James Phelps This place is astonishing for achieving a rare, almost supernatural combination of being rude, incompetent, and expensive. Platos Theory of Forms posited that there is a higher plain, a realm of ideas, where perfect versions of abstracted ideas exist, called Ideal Forms. If Plato was right, then Palomar Health Medical Group is like an Ideal Form for the worst doctors office possible. It is a perfectly awful practice. You know somethings wrong when your doctors office makes the DMV look like a paragon of efficiency and high performance. PHMG offers patients an experience so absurdly bad that it would be funny, if your health wasnt hanging in the balance, and it wasnt so overpriced. It was common for me call the place, leave messages, wait on hold for 25 minutes, and they just dont answer or call back. Ive had them fail to fill critical prescriptions on time. Ive had them intentionally not fill critical prescriptions, and not tell me why as weeks sail by (I needed a new appointment). They dont follow up with lab results. Ive shown up for an annual physical, only to be told my appointment has to be rescheduled. I need them to send medical records to another provider, they just dont do it (this is before the hack). Ive had them send out erroneous invoices, erroneously too low! I wouldnt be able to get any help for days and weeks at a time, that was typical. One of these times, after playing phone tag for half a month, I finally got ahold of the receptionist. Im finally speaking with a human. I tell her I urgently need my critical prescription refilled, the pharmacy says theyve been calling for three weeks and they get no response from PHMG, and Ive been stretching my supply to the limit. She told me that the next appointment is like 3 months out, and there are absolutely no exceptions. She gives me grief about patient responsibility and tells me that I should just go to urgent care if I want my prescription that bad. So I called customer service at the parent company to complain about how I cant get my I-need-this-to-function prescription filled. Within 24 hrs, the same receptionist calls back, still audibly irritated, and she makes an appointment for me the same day! My prescription gets refilled right away. What was all that talk about being booked for three months? How am I supposed to respond to this? What do they think this looks like? I kept coming to PHMG because I loved my doctor here, they are a specialist for a unusual combination of diagnoses I have, and they accepted my insurance plan. But my Dr. has since left PMHG, and I fortunately will never have to deal with this place again. Anytime I feel down, I can recall this fact, that I never have to deal with this place again, and ai feel good everytime I think about it. It is no surprise to me seeing PMHG are in the headlines for their bad behavior. Theyre owned by a private equity company, who, from the looks of it, has basically destroyed the existing medical practice, and made it impossible for the place to function. No doubt the private equity fund has somehow managed to make a lot of money off the company while at the same time causing it to fail, sucking money and sustenance from the practice like a parasitic lemprey eel. If any of you are reading this, you guys should be ashamed of how you conduct yourselves, the way you treat both your patients and your providers.

E V Funny how they have some great reviews. This medical group has very poor service and is extremely neglectful to their patients. Still waiting after 3 months to get them to send medical records for a transfer. No reply to calls. Doctors charge appointment the day of and send you home after you’ve taken the day off work and already arrived! Choose sharp or a better medical group. Palomar should be avoided.

C Choisy DO NOT COME TO THIS PLACE. WORST EMERGENCY ROOM EVER. The wait time is 5 hours and up. Is that really considered a emergency room??? Also a lot of homeless and crackheads are here and they get really loud and violent. In the 7 hours of waiting, I NEVER saw them clean the WAITING ROOM. The seats look dirty and stained and the front desk lady over here laughing with the coworkers while a lot of people are waiting in pain. How professional

Beau Hampton 14 RNs and EDT ignored us. I counted. We were there for 10 hours; which included an incompetent EDT trying to do an ultrasound on my loved one. They screwed it up and it had to be done again. Blood had to be taken twice because they screwed that up too. Uncaring and apathetic staff that are too busy watching their phones and flirting with each other to actually care about patients. Update on the incompetence: blood was drawn from my loved one THREE TIMES in the total of 12.5 hours that we were there. On the third time I told the RN that my loved one had already had blood taken and hadnt had anything to eat or drink in the past 10 hours and they literally just shrugged it off. Another RN couldnt administer meds through the IV correctly and squirted meds from the syringe all over the wall and into me. The gentleman working behind one the desks (long gray hair tied back in a bun, black and gray beard, glasses) is quite possibly the rudest and most uncaring person ever. I asked, "Hey, weve been here for like 11 hours, can we get some help or a timeline?" His response? "Well you can leave if you want". I told him that my loved one still had an IV in their arm and he rolled his eyes and let out a huge sigh. Its like dude, you may hate your job but cmon man youre there to work and help people. The only way that we got any help was to repeatedly ask the RNs that were walking by to assist us. We were there from 4 in the afternoon to 445am the next day! We never even saw a room, we were kept waiting in the cold hallway. Absolutely reprehensible behavior by everyone there.

Patience Is The Key When choosing a hospital you have to be very careful because you can run into some employees (Nurses+Doctors) that are having a good day, and a bad day. You can also run into them on their best day, and be shocked that you looked at GOOGLEs 2.6 rating and said, thats wrong! I came here today to have my jaw (broken 8 weeks prior) wire replaced because it snapped. I was concerned that my jaw would lose its ability to heal at a faster rate of speed. I am staying with a friend two hours east of here and there are only two emergency room/Hospitals there in that entire city and both are level 4 trauma centers. I was admitted and the doctor came in within seconds and said she couldnt do anything for me, and suggested quite a few choices, but said she would go to UC SAN DIEGO because of their reputation in the industry, so I drove... My doctor was super cool! Beside manor is highly important besides competency of course. My doctor gave me a thorough evaluation and consulted with the on-site ENT specialist for what they should do, ended up cutting and pulling the wires+screws. Harbor UCLA said to keep it in for another three weeks but my doctor gave me the risks of keeping it in any longer on top of the CT scan they performed, thorough! I will be transferring hospitals from Harbor UCLA to UC SAN DIEGO because of this new information I learned from my doctor today. Both hospitals are level 1 trauma centers and teaching hospitals but night/day differences immediately upon arrival to their parking lot. My overall experience today was a solid 10/10!!! Thank you Dr. Riley Scott

carmine mangione Staff was amazing. I fought with my doctor to not go he said it was an emergency. After 6 hours the MRI report and attending orthopedic resident said it was an emergency, You will be in surgery next available they said. 24 hours no food in a crappy ER gurney in a frozen room I get. “E are admitting you surgery tomorrow” Four hours later, you are going some one will call you with an appt so you can discuss outpatient surgery!!!!!! No change in pain or debilitation that started the whole thing and discharge papers were wrong (copy pasta from last discharge) STAY AWAY, START AWAY! Can’t speak to is you are bleeding out but I wouldnot trust them. No my fear is life time paralysis. So no worries

mr Sal Horrible treatment. Came in with my mom suffering major hip pain from a hip replacement surgery they bungled. Staff seems uninnterested in helping anyone. When asked to check in a patient they kept saying to wait even though there was staff playing in thier cell phones in the back. Unbelieveably bad and inhumane staff

Hilary Tshirlig Shoutout to Balboa ER staff, doctors and Corpsman. They all really took great care of me when I was very sick with COVID and also when I got injured on the job at work. They made sure everything was documented in my medical record as requested. Only downside is of course you will have to wait awhile in the waiting room as they are busy but they took great care of me and listened to me. They’ve been taking good care of me since I was a Seaman Recruit. Thank you all very much.

J Halofan360 Took my wife here for severe back and abdominal pain, she can barely walk or move. She got her vitals checked at 4:15 pm. Around 15 people who came in after her with lesser problems got called back so I went to the front to ask for help at 8:30 I said its been over 4 hours. They said 1 person was ahead of her. Ever since 6 more people went to the back before she was even called. How has this place not been corrected with all of its horrible reviews

Paige D. I’m AD and a corpsman so I’ve never used the er for myself before. I went in yesterday with a high fever after having it 5 days amongst many other symptoms. Got my vitals taken right away at 1040 and was given Tylenol by the nurse to help with my fever. With a full waiting room I only waited about 1.5 hours to be called back for a bed. Kelly the NP was phenomenal. Fast and professional and kind. The entire staff took great care of me. Got my diagnosis-pneumonia and medications and got home by 3pm. They saved my life literally because another week and I would’ve had to of been hospitalized most likely. The er is for emergencies and triages based off symptoms so don’t forget they’re not an urgent care or sick call. But I had a really good experience for an actual medical issue and wanted to share for other AD folks.

Dr. Alex Hickethier I like both Naval and VA medicine. The naval emergency room is efficient and the representatives are professional. As with all emergency rooms it is a triage setting and individuals minor problems may have to wait to be seen what is one of the most efficient emergency rooms I have been in. Over the years I have visited three different emergency rooms and Im most pleased with the Navys.

Electric Shay If I could post pictures I would. I’m sitting a 1:1 and the charge desk is completely empty void of nurses while an elderly, fall risk, mental health patient is here constantly climbing out of bed. Not only that every nurse walked by her and ignored her because she isn’t their patient. I called out to an HM2 Martinez to help her and the look he had on his face was, “why are you telling me?” Then he continued to shred papers. Like I get it, you’re short staffed, you’re busy, but the patients and the reputation of your hospital comes first.