The Best 19 highly rated medical facilities near Napa, CA (Page 2)

Violet Taka Dr Ali is the best! He saw me for gastritis and fixed me right up. Super patient with me while I went through my long list of all my "theories." He sat there and smiled and explored each theory. He did an endoscopy on me and found some irritation in my esophagus, which was from a pervious bout of heavy antibiotics given by another doctor for bronchitis. Anyway, I told him I wasnt keen on taking meds and he helped me explore other options that I was comfortable with. I was better in a month :) Hes a nice doctor, Im really happy with him.

Betty Braun When I had Dr. Vaziri as my gallbladder doctors he treated me as if my words did not matter. To top things off Dr. White was the Dr. Who did the surgery in 2012. Ever since then I still throw up. Then Dr. white retired. My stomach is still throwing up. Need I say more.... Oh and Dr. Vaziri after surgery would grab my stomach hurting me.... Disgusting

Maria Samsonov I read the poor reviews here but am confused why one writer confuses what a surgeon vs what a gastroenterologist does. A gastroenterologist NEVER performs gallbladder surgery. It seems the review is meant to the surgeon White. The other writer seems to confuse the role of a gastroenterologist, a specialist, and a Primary Care physician. Weight loss work up is for the PCP, not a specialist like Dr. Vaziri. It seems that review should be for the PCP. My review is on Dr. Vaziri, as a consultant and a gastroenterologist. In our case, he did an appropriate work up and referral to a SF subsoecialist (a tertiary specialist) for my great aunt and even helped with an inter-hospital transfer - a job usually reserved for a Hospitalist. Though I found that more thoughtful work up could have been done, given the constraints inherent in what Napa County can medically provide, the ultimate diagnosis of an autoimmune hepatitis and provision of its treatment was MUCH more appropriate for a larger center. In that, knowing his limitations, helpfulness, the rule out of other causes - all was well handled by Dr. Vaziri.

Jonathan Brockway I have been unable to get ahold of anyone at the office for the last 18 days. They received my referral and called to schedule an appointment, but my hands were full in that moment so I told them Id call them back. For the past nearly 3 weeks, Ive been calling and leaving the occasional message requesting an opportunity to make the appointment. They did call me back at one point but I was unable to answer. The caller did leave a message apologizing for the lack of response, explaining they were closed the week before. That apology has since fallen flat as theyve failed to reach out after another 9 days of attempting to contact someone at the office. Its a real bizarre, unprofessional phenomenon. What happened, did everyone just up and leave? If so, can someone give me a quick buzz and let me know? Id appreciate it UPDATE: Liz in the office just lied to the referral department of my provider. She told me department that I never called them back to reschedule, but as my review explained above, I made many, many attempts to contact them. I have made many attempts to contact them since I left the review and they simply refused to answer the phone. I left plenty of voicemails with them to prove all of this and I have all of my phone records showing outgoing calls to that number. This is a totally unethical clinic managed by totally unethical people.

Ron Greger I am writing this review of Dr. Vaziri and his office to express my complete satisfaction. My experience was fantastic and his services were responsible for my speedy recovery. In 2017, I was hospitalized at the Queen of the Valley hospital with a leg infection that was showing no signs of improving. I spent six days in the ICU, and another several months recovering with reoccurring symptoms and outbreaks. This was all under the guidance of a “specialist” for infectious diseases, and while he was knowledgeable, he never really provided a lasting solution. Thankfully, a friend referred me to Dr. Vaziri. Upon being seen by Dr. Vaziri, he quickly and properly diagnosed me with Cellulitus and gave me a prescription that knocked it out. With continual follow ups and support, Dr. Vaziri and his team professionally guided me in a full recovery. From the beginning, Dr Vaziri recognized the seriousness of the situation. Additionally, he gave me his personal cell number for immediate communication if needed. On several occasions, I did call him or text a photo of my leg. This was done outside regular business hours and on weekends. He would also meet me at his office outside business hours if I so desired. This proved to me that Dr. Vaziri is dedicated to his patients, their well being, and his medical practice. His dedicated attention to my condition allowed for a quicker than expected recovery. This was truly appreciated as it allowed me to get back to work and resume a regular life. From the very first meeting with Dr. Vaziri, he treated me with the utmost priority and concern. For this, I am forever grateful.

Alex Scardaccione Walked in at 4pm bc my girlfriend wasn’t feeling well. Only one person waiting in lobby. Facility open until 6:30pm. Was turned away because no walk ins welcome due to being “understaffed”. Unreal - go elsewhere.

Shira Rodriguez VERY EXPENSIVE AND POOR CARE. Staff is friendly but not very knowledgeable. I went last Summer because I developed an ear infection while on vacation. My throat and sinuses were also infected. They directed me to come in 3 consecutive days for antibiotic and steroid shots/injections. When I got home, feeling much worse, my PCP told me he was extremely disappointed in the care I received at this facility, and that they had given me an extremely weak antibiotic that couldnt have helped with much. Turns out I had walking pneumonia. After seeing my entire sinus system light up with infections, that should have been obvious to any doctor. Later I received nearly $2000 TWO THOUSAND in medical bills for their "care" (and thats after what my insurance covered). The worst part is, on their bills, they have a number to call to set up a payment plan but no one ever answers this line. I even tried to have my employee sponsored insurance "help" company, Compass, call to set up a payment plan and they refused to work with them, but again, wouldnt answer calls from me. So Ive been slowly paying the bills down 1 by 1 as I can afford it, and then I got a letter from a collections agency with added interest on one of the larger bills. I feel like I was conned into returning to this clinic over multiple days so they could rack up my bills. They knew I was incredibly sick and took advantage of my desperation, and didnt even give me the care I needed, according to my primary doctor at home. If their care had helped the bills wouldnt hurt so much, but I had to go home and pay for more doctors visits and more medications that actually helped. I wouldnt go to this facility again, and I definitely wouldnt recommend it.

Christina Ayton Bit of a story, bear with me... Over the holiday school break, my kiddo developed pink eye in one eye. It wasnt painful, but she knew she would not be able to attend school or participate in her dance class so she wanted it treated right away. Our doctor- no surprise- had no appointments available and suggested we make an appointment at an urgent care center. I found an opening the following day at this site and drove over from Santa Rosa. We waited in our car until they texted to come in (10 minutes, not bad!), sat alone in the waiting room for another five minutes, then a treatment room for 5 minutes and then the doctor came in. She stood 8 across the room from Kiddo- literally didnt touch her or look at her eye- asked a couple of questions, typed in a Rx to our pharmacy and was out the door in less than 4 minutes. Kiddo and I were a little befuddled, but happy that we hadnt had to spend our day in a waiting room full of sick people. Then came the bills... plural. One for an ER visit and one for an urgent care visit. Its June now and Im still fighting with St.Joseph/Providence as I experienced the same thing from a separate visit to their Santa Rosa urgent care a week later. Bottom line: four minutes with, and about 50 spoken words from, a doctor may end up costing us over $200 even though my insurance coverage fixes UC visits at $25.

Raphael Cruz Been here twice and both times were a complete nightmare. They either charge you for services that never took place or suggest procedures that are costly and unnecessary like an EKG when your x-rays come back completely fine (over $800 when it should cost around $120). They also waited to bill me for a full YEAR, and by then my medical benefits paid by my employer had expired. I have Blue Shield, pretty "solid" insurance, but they only covered $49 of a $464 bill that was incorrectly submitted (and that included charges for procedures that never took place). Ive been going back and forth with Blue Shield for months trying to get this correctly submitted and nobody from St. Joseph Health Prompt Care has called me back. Go literally anywhere else and save yourself the headache. Their idea of healthcare is a joke and even when you ask up front what your expected bill will be they just lie to your face.

Deanna Aronoff I received excellent care today at Prompt Care in Napa. I was able to schedule an appointment so there was no wait time for me. The staff was caring and efficient. I received a thorough explanation of my condition and the treatment needed to correct it. Jennifer Trost and her team were wonderful!

Ulla Philbin Great doctor . Wonderful bedside manners . Looks at you and engaged in a conversation.Does not use his computer in front of you .Picks up on anormalities with your health and calls you . Lucky he is my doctor

John I Went to Dr Novak for an annual check up. Should be covered under insurance but it ended up costing me over $500. Took months to try to resolve but they were not helpful and ended up going into collections. I paid the bill to prevent credit damage. Furious about the billing and lack of communication. Will file complaints with my insurance company and other oversight agencies for deceptive practices.

Colton Valentine Shame because Dr Novak is extremely kind and overall a pleasure to be around. His staff is just so terrible it cannot be overlooked. Every time I call, there is over 10 minutes of being on hold, only to be greeted by pushy and rude front desk staff. They make essential health care feel like a chore. Would highly recommend going to a different office if you want your time and feelings to be valued.

YANKEE DOODLE Liked the Dr. But staff would often drop the ball. This caused myself to go months without any sort of care by a secondary specialty Dr. And my spouse to end up in ICU. Also could have been prevented if the referral had been done weeks before his condition had worsened to the point of a serious infection.

vicki pace He was my stepdads Dr. I went to several appointments with him and I was very disappointed in his bedside manner. He only spends a total of 3 minutes with the patient. He does not spend any time really helping and listening to the patient. He would not offer any help with finding out everything wrong or referring a doctor where he was moving. I can list a whole lot more . This man is a joke. My stepdad has now passed away in 6 months of seeing Dr Novak. I do not feel he received the care he needed .

TroyAlan Clark Dr. Cosgrove forced me to be on medications that I dont believe were in my best interest. After being prescribed risperidone for being misdiagnosed with skitzophrenia I began having breathing problems. These problems persisted and I just came across my personal medical journal today from 2015 and it was filled with complaints of breathing problems that stemmed from this Dr. Prescribing me risperidone. I have a team of professionals working on a civil suit. I have a strong case I am told. The Dr. Also disrespected me and threatened to give me a shot if I refused the medication. How is this possible? I cant answer that I just know it happened to me and Im still suffering from breathing problems which have been narrowed down to the starting of this medication. When I complained the other Dr who was of an unknown ethnicity, I could barely understand his English I believe told me I would die if I had breathing problems like I was describing. I concurred with him, however nothing was done. I hope this complaint finds someone who cares that has the power to investigate this professional negligence. Due to having a full schedule I have minimal time to work on this. Thank you for reading

Ramie Williams I spent 7 months there and I had nothing but a great experience but thats because I wanted to be there cuz I didnt want to be homeless on the streets so when I got there I told him I was going to hang out for the winter and they let me they didnt treat me bad or nothing. David wright as far as you being the chaplain there in 77 was the book of Exodus painted on the walls of the t 15- 16 dining room I was that painted after you left because what is written in the book of Exodus is painted on the walls in the t 15 16 dining hall walls the gate to say this is the North in the Bible that is the gate you go into and out of when you go into the compound its all in the Bible Napa State hospital

Diana Coogle I was at Napa for four months in 1974, diagnosed as catatonic schizophrenic. Though I was 30 years old, I had taken on the persona of a 14-year-old so was placed on the adolescent ward, where the care was excellent. I am especially grateful to the teacher of the schoolroom, who did his best to help me, even in my unresponsive state. On the adolescent ward we also went on excursions outside the hospital and could play softball and volleyball. When I was transferred to the adult ward ("We dont believe youre 14"), I was helped by the occupational therapist and by taking on the "job" of courier, so I could walk around the beautiful grounds, which were, in themselves, healing. My days at Napa were excruciatingly difficult, but I am forever grateful to the staff members who tried to help me and to the staff who moved instantly to have me dismissed when the schizophrenic bubble popped and I could acknowledge, again, my real identity. I shudder to think what would have happened to me if there had been no Napa.

Akivia Derg This place helped me get through the darkest time of my life. Thank you for all you did. Even if this was 19 years ago.

JD johnson I was never there but a relative of mine was. It was definitely a mess!! Think they’re closed now as all these places should be.. unfortunately, psychiatrists are insane themselves. They don’t help people, they just drug them.., I would rather die then go to a psychiatrist!! The make big monry( I assume) but I personally feel that people that go in this profession are SICK themselves.. Oh, there might be a few exceptions of those that aren’t crazy themselves- but very few!! I hate psychiatry!! They don’t help!!! Good luck if you find a sane one-

IADORA KELLEY Dr. Daniel E. Andrews is an eminently competent GP AND Cardiologist! He has a profound understanding of the whole human system and how all dimensions contribute to HEALTH! Not only does he inspire confidence and faith in his ability to address and treat whatever Ive had, but hes also very respectful, gentle, kind and charming!

jenin rodgers quick to respond and easy making appointment for medical per Immigration purposes .

Maria Corsentino I would NOT recommend this clinic! I would give this place zero stars if I could. I called in to schedule an appointment for immigration medical exam. I was running late with it since my last exam was expired and an interview for green card was coming up in a week from the day I called. The lady on the phone was able to schedule me appointment next day for an exam. I knew that I needed to have the blood test done as well and I was hoping that there will be a way for me put an urgent matter and and pay even extra if I had too. I decided to ask this in person on my medical exam day. When I arrived to my appointment a very nice nurse welcomed me and got all the paperwork she needed from me. As she was done I asked her if there was a way for me to get all results back on time for my interview (which was in the week) even if I had to pay extra to expedite it. She told me to hold on and she stepped 2 feet from the window where the doctor was sitting and asked him if there was a way for me to have everything done in the week. Since she wasn’t that far I could hear them both very clear. The doctor told her that there was no way to do so cause I would have to go to the hospital across the street to have my blood work done and the blood work gets done usually in a week. He seemed irritated and almost angry a specially when he said to her that they cannot let people walk in their clinic and tell them how to do their job. I was very surprised to hear all that just because all I did was asked the question. After that the nurse came back to me and she repeated everything I just heard. Since I couldn’t get what I needed from this place I told her that unfortunately I will have to continue looking for some other doctor that will be able to do this for me in the week. Otherwise it’s just a waist of money. She apologized again and as I was about to leave I heard that same doctor started telling this sweet lady: “What are you doing? What’s wrong with you? We scheduled a medical exam so just put her in the room. That’s her fault that she waited that long to get the exam done. So just put her in the room!” I was actually scared that they’ll force me in the room for medical examination. The nurse herself seemed frightening by that doctor! She told me to follow her into the room and I said that I would absolutely not go to the room and being seen by such a horrible person! After that doctor shouted something like good luck in very demeaning way. Horrible horrible person! I cant speak to his medical knowledge since his personality prevented me from even making it into the exam room.

Jim C I could write a book in this review column… But instead I will keep it to three words… Rude, demeaning, and unprofessional. Save yourself the time and the headache and find a different doctor.

Adriana Chinsky If only they answer phone at office and knew right from left and gave you paperwork for bloodwork Dr ordered

moni muth Kept telling him i was in pain for 2 days straight. He said im fine , it was normal ... lost my baby the next day . He didnt seem to care , didnt say sorry. . He showed up to the ER 20mins right before they released me the next day. I was more then half way through my pregnancy. Then kept getting calls the day after i left the ER about how i owe already for my visits. Multiple calls everyday . Worst experience

Rachael Balija Dr Hersh is the best of the best! He was very informative and professional every prenatal follow up apt, him and his nurse went above and beyond to get me an apt with a cardiologist, he was even willing to come to the hospital and deliver my baby upon my request. He delivered my son and I hope to have him as my doctor when I have children in the future!

moni muth Kept telling him i was in pain for 2 days straight. He said im fine , it was normal ... lost my baby the next day . He didnt seem to care , didnt say sorry. . He showed up to the ER 20mins right before they released me the next day. I was more then half way through my pregnancy. Then kept getting calls the day after i left the ER about how i owe already for my visits. Multiple calls everyday . Worst experience

Rachael Balija Dr Hersh is the best of the best! He was very informative and professional every prenatal follow up apt, him and his nurse went above and beyond to get me an apt with a cardiologist, he was even willing to come to the hospital and deliver my baby upon my request. He delivered my son and I hope to have him as my doctor when I have children in the future!

Kashari Russell th. At this place, I had a horrible experience. We were here for about an hour and 40 minutes before anyone even came in the room to check on us one of the nurses across the way decided to ask me if I needed anything while I was looking out of the window, trying to be funny in front of her other coworkers they then sent in, another woman who proceeded to speak to my daughter, not address me at all as the parent she looked at my face and walked out of the room . Young rude indecent maybe being black is still an issue in certain places.

Colin ZR They charged me $1000 PER STITCH. I asked multiple people, multiple times how much my care would cost no one could even give me a rough estimate of cost. I wanted to know because I have a high deductible insurance plan. The only care I received was 5 stitches and a tetanus shot I was in the ER room for less than an hour. They charged me $5020. I really wish I could have gone to an Urgent care but it was too late. I very much regret going here.

Patrick Scanlon Wow what a great experience with the ER! My Apple Watch warned me I was AFib. Went to the ER, they confirmed, treated me and released me within 4 hours. The staff and Doctors were all excellent and knowledgeable. I live in Houston, with one of the largest and world class medical centers in the US…so I was expecting less than world class. I was greatly surprised on the awesome service I received.

M Emergency room are *NOT KID FRIENDLY* The nurses barge in very aggressive and not in a (helpful way) more of a (we come in as 2 so we can hold you down) they are not kind at all! This place views you as an Annoyance rather then a human being. The Doctors in the ER here will try to shoo you away asap & tell you you’re fine . My advice would be to go somewhere else or you will be waiting in the lobby for 3+ hours, even if you’re having breathing issues . And if this place is your last resort ADVOCATE for yourself or whoever you brought very strongly for them to do X-rays and blood test . Don’t let them bully you away from your EMERGENCY just to make their job easier .

Arin Not sure whether to be angry, offended or both. Upon check-in, I was asked why I was there, and when I began to tell them, I was told, "full out this firm sir, and have a seat." The form only offered two genders, m/F, but neither apply, which is shown on my Government-issued ID. After writing in my gender, and providing my ID, the intake nurse corrected the form and chose an incorrect fender for me. Throughout the visit I was misgendered and addressed with incorrect terms and pronouns. (*gender, not biological sex) Upon viewing my visit summary, it not only repeated the offensive and deliberate correction, but misquoted me as well. I visited due to a viral respiratory issue, and shared concern about COVID, as a positive diagnosis would impact those around me. I also stated having chest pain, and difficulty breathing. The summary, however, stated I experienced nether of these. The PA who "treated" me seemed put-off by his need to speak with me, so Im not surprised by this. But when I explained that, I had been feeling ill for at least 3 days, and "I havent been able to sleep the past two nights, as it felt as though someone was sitting on my chest, and I had a fever each night..." youd think that would be information of note. I was actually seen by 4 individuals (3 nurses, and the PA), and told them all the same info... Each attempted to downplay my concerns, and instead asked for the degrees of my fever, as if I was making it up. In fact, I actually use a digital thermometer, that logs the temperatures. Apparently, though I expressed very direct concern about a respiratory infection (as Ive had one before), and sought reassurance regarding COVID (as Ive also had that before, 2 times), they only managed to hear "face hurts." (One of the nurses did actually take me seriously about wanting a COVID test, and gave me helpful info at discharge). I might go back again if Im on fire, and need to get put out. But I would not recommend this ER for anyone alive and awake in 2024.

Linda Puleo I had three (unfortunate) visits to the Emergency Department in the last 14 months. All three times were five star. All the way. (One was stitches in a finger from a new kitchen knife, one was sepsis and acute appendicitis which led to a two week hospitalization and major surgery called a right hemicholectomy, one was two weeks following discharge when I was treated for complication from the surgery. All incredible staff and medical attention. I’d give a five star review but during the 2 week stay I had one terrible nurse. The only time she was in my room on the surgery floor was to change my IV. I had two friends visiting me at the time, and they were floored by the way she treated me. I talked to a very nice nursing manager about what happened. The nurse never came near me again, and everyone else was wonderful. The reason I’m deleting a star is because no one acknowledged this was completely inappropriate of her, no one apologized for her behavior. I felt unheard and like I was being difficult, when in fact the IV needle was not inserted properly and was causing great pain in my arm. I screamed when they tried to put fluid into it (to test it for a CT scan with contrast). Obviously they fixed it immediately in radiology - they were great - but when I’d told the nurse it hurt and I didn’t think it was in my vein she stood up, “Said maybe you’re just a hypochondriac!” and walked out the door. I would have felt so much better if the manager (or if she had) apologized to me. But other than that! I loved everyone who took care of me. Very grateful to Dr. Matthew Shephard for being willing to operate on me when I was just a wildcard after having an “appendectomy” in Sicily where they actually didn’t remove my appendix at all. I am so lucky to be alive, and very grateful to everyone at The Queen…and don’t get me started on the food!! It was fantastic. 100x better than the food in an Italian hospital, who would have thought??!

Sally Morey Receptionist, staff, nurses are all rude to me and our family has been waiting from Friday 12-6 until Monday 12-9 and we still do not have 1 staff member who will tell us what diagnosis or status on my brother. I understand there are confidential concerns due to him coming from Napa State Hospital- but so far there is no compassion, dignity, justice, excellence, nor integrity. He was in ICU and no one called us at all, and no common consideration. I have been on the phone since 9am and still no info? When I explained I was on hold for 45 minutes waiting to talk to his nurse I was told I was being nasty? I am still waiting to know his diagnosis and condition. Very disrespectful and they blame Napa State Hospital - still no info.

Gabriel Hagan This hospital is pure evil. I was hit by a car in a traumatic accident and these people did nothing for me, made me writhe in pain with a shattered hip and dislocated leg and would not even give me proper pain medications when I was literally dying from getting smashed full speed by a car and now im finding out they refused to charge my insurance and are trying to charge me $115,000 out of whatever money I get from a settlement from the accident, but that is significantly more money that it is even possible for my settlement to be. This place provided terrible care and did nothing but ship me off to another more capable hospital and they are trying to ruin me financially over this. I was already homeless and struggling to get by, I lost my job over this as im now disabled and cant paint houses or do construction anymore since I cant walk or do anything with my leg. This evil place wants to leave me broken as well as destitute. Never go here if you can avoid it

Joel Rodriguez On multiple occasions, myself and multiple loved ones have been told by a specific NP in the emergency department, that we were fine and there was nothing to worry about. Ultimately discharged (after 6-12 hour stays) only to find out after looking at our charts, that in fact labwork showed definitive cause for concern. I f you end up with a NP whos name starts with an F, make sure you ask her to review lab work with you!

TJ Mayne I was admitted through the ER one evening with a pulmonary embolism. At first the pain was bearable and I declined opioid treatment (I dislike opioids, they make me nauseous and I don’t like the cognitive effects). But the pain got worse and became excruciating and I asked for relief. The nurses ignored it at first, but as it got worse called my PCP to prescribe pain treatment. He allowed one dose of hydrocodone, which helped with the pain but left me nauseous and unable to fall sleep. When it wore off in 2 hours, I asked to be switched to a different opioid. The nurse called my doctor again. This time his service couldn’t reach him or the physician on call and there was no hospitalist available to intervene. After hours of the worst pain in my life, making it nearly impossible to breathe, I got up to go to the nurses station to beg for help. The nurse took me back to the room and sat there for 15 minutes telling me not to get up again. Nothing about the pain or my inability to breathe. She indifferently watched me writhe, coldly repeating: don’t get up again. The next morning I fired the admitting physician when he made rounds and filed a complaint with the California Medical Board. The hospitalist who came on duty immediately treated the pain with a different opioid. It worked and I was able to breathe again. It was discharged later that day, declining the prescription for an outpatient opioid. It was the worst night of my life, worst pain in my life. Their excuse for the poor treatment? They were concerned that I might be an opioid addict. Their gross indifference to suffering was inhumane, the nurse more concerned with her own convenience than my pain. I will never go to the Queen again. Were I spurting blood I would take the trip up valley to Adventist rather than risk being admitted to the Queen. The experience was that horrendous.

david thoreson After reading the reviews posted about Daniel Andrews on this site I was taken aback as I have NEVER experienced ANY of the situations described by the negative reviewers.... I have heard him giving SOUND medical advice, and Ive seen him friendly to his patients and staff.... Hes been great with me and treated my mother as well. Hes accurate in his diagnosis and my health has improved greatly since Ive gone to him. Frankly, I quite like the guy and think hes a solid sort with strong values and discernment. Cant imagine him as described by reviews I just read here....

Michael Cunningham Dr Andrews spends more time with me than any other doctor Ive seen in my life. When I thought I might have a heart issue he was extremely thorough over a 3 week period to rule out problems. Im happy with him and the staff and would recommend.

Ira Dr. Andrews has been a great doctor. Not sure what the firing of a non vaccined employee is about, but it must have to do with all of us high risk heart patience being in extreme danger.

Migs Worse doctor Ive ever dealt with. This guys is supposedly a immigration doctor, but he talks down to the patients when they come in for a visit. My mother use to visit this guy for years, recently my mother went in for a immigration physical. Shes almost 62 years old and has been in this country for almost 30 years, why does this doctor feel the need to talk down to my mother about her heavy accent, my mother was told by Daniel Andrew that if she couldnt get rid of her accent she need to go back to Mexico, we arent even Mexican you ignorant piece of crap! She was also told that if trump is to become president hell get rid of everyone that cant speak the language. Youre a medical provider, give medical advice and keep your racist comments to yourself! I wont mention all that was said to my mother because its extremely vulgar, but this is your warning! Stay away, oh and he had the nerve to want to charge my mother for her visit. Wow. Never again will I take my mother to this hell hole

Dawn H Doctor is quick to order tests and it’s up to you how fast those are done. The further away your appointment is from the event, the harder it will be to catch said, problem. So, at times you need to go back to PCP MD and start over because maybe it’s vascular, or lung, or cancer, or lung/breast cancer or lung disease and feels like a pre-heart attack. Pericarditis from teeth infections, maybe you didn’t want to exaggerate and you down played your condition. Maybe it’s a diabetic response. CAC disease. Be consistently persistent. The staff weren’t in sync with themselves or Doctor. If you stuff anger go for walk, go to gym or pool - try art therapy. You can see this Doc as PCP or Cardiologist. He can find what you need, but it maybe something he doesn’t do, and he can only comment and advise you in what to report to your primary as a suggestion.

Liliana Sandoval If I could give negative stars I would! And I love the team at this location! However this experience has been so mind blowing to me I’m actually disgusted! There’s a proper way to talk about weight gain/ weight loss and that was not the case here!! I was blatantly fat shamed and compared to others “tinier” than me the whole 30 mins of the appointment! I left in tears, it was extremely unprofessional and just plain rude! This appointment was just to confirm the results of my test.

Cheyann Jinks Most of the time when I call they are great. A few times there has been major attitude issues. I get that its early but theres no reason to be rude. The whole calling back everyday is ridiculous. Especially when my son needs to be seen as soon as possible. This is why I usually just take him to the non-emergency center at the hospital to be seen.

Hz DiCarlo Staff needs to be trained on hospitality and communication skills, they are rude and with no human side. On top of that they don’t communicate with each other, called yesterday for an appointment they told me to call back today at 7:30 am and when I called they said they started at 7 am and were all booked already. With all the important wineries and organizations supporting this clinic they should hire and train better their receptionist. If there were more options I would never go back to Ole.

Josephine Carey Nightmare is the best description. Getting an appointment is next to impossible. Getting into see the doctor impossible. Was six minutes late for an appointment I waited 2 months to get. The receptionist told me I was too late and she’d already canceled it. I would have to wait at least another month for an appointment. I mentioned that this was the first I’d heard about the six minute policy. She said it has always been that way. I’ve been going there since 2011 and never heard that. The doctor is only as good as their support staff. Poor management can ruin a practice. If the waiting room is empty consider it a bad sign. I really liked my Doctor.

Robert Brooks I have too many experiences that justify this rating to mention here. The supposed owners response to many of these reviews is a joke to a point thats like spitting in our face. I am at risk of being held in contempt of court if I dont get things from the doctor that they could easily and quickly do but will not without an appointment. It has been impossible to get an appointment though now for many months. Each time now again and again and again they straight up tell me there are no appointments in the foreseeable future and to try back again in a few weeks to see if theyve been able to fix anything. They refuse to give me a letter or any type of verification that they cannot do their job and that I cannot get help to show that Ive been trying and that Ive done my part. It is so sad and also unacceptable to see these ratings and reviews from a place and people that we are all counting on so deeply. This Healthcare system is not only broken but out of control. Imagine how the doctors who actually care feel who are stuck in the middle of this. Good luck!

Jeff I am a recovering addict and have over 10 months sober now. The reason for this review is to bring to light the cruelty and unprofessional behavior of the staff and doctors. I had multiple visits via ambulance for suicide attempts last year. Since I was experiencing some psychosis I have no credibility whatsoever. The staff got tired of me sticking up for myself after hearing them berate and make cruel comments so they shut the glass slider and pumped the room full of anesthesia I noticed the nurses wearing double breather masks. I began to notice a calmness as and saw on my heart reader that my heart rate had gone way down, my eyes and nose were burning. I have a high tolerance to anesthesia and I called them on it so they freaked, brought in new patients, called some old security guard, has janitorial and cleaners to wipe down all the surfaces near my room. Just prior I had made a suicide attempt by alcohol and medication, next thing I remember is them escorting me out of the building without any psychiatric help. As they pushed me on the gurney by the nurses station they were in a panic, saying "omg I wonder if were being watched now?!" They treat drug addicts, people with mental disabilities or just the lost with unfiltered cruelty.

Analise Ilsley The most unprofessional healthcare provider I have ever experienced. Terrible bedside manner. When my doctor was having technical difficulties and couldnt log onto the zoom appointment they made no attempt to contact me. I had to go through their outside answering service to learn why my doctor was not honoring our appointment time. Dismissed my medical concerns with a generalization. Invalidated my health problems and refused to look for an underlying cause.

lizart _ How do I get ahold of this dept? Does it even exist? I’ve been trying to call for months now and have left multiple voicemails. Does Providence still have gastroenterology in Napa? If anyone has successfully gotten an appointment please let me know

Analise Ilsley The most unprofessional healthcare provider I have ever experienced. Terrible bedside manner. When my doctor was having technical difficulties and couldnt log onto the zoom appointment they made no attempt to contact me. I had to go through their outside answering service to learn why my doctor was not honoring our appointment time. Dismissed my medical concerns with a generalization. Invalidated my health problems and refused to look for an underlying cause.

lizart _ How do I get ahold of this dept? Does it even exist? I’ve been trying to call for months now and have left multiple voicemails. Does Providence still have gastroenterology in Napa? If anyone has successfully gotten an appointment please let me know