11th Street Auto Repair - San Francisco (CA)

5 /5 Brian Kemler: 11th Street is my go-to repair shop for my Land Rovers old and new. I bring them my 04 Disco II and my 24 Defender and Range Rovers for regular service as well as specialized repairs. 11th Street is particularly great at finding parts and caring for my 04 Disco. Their service is prompt, reasonably priced and exceeds expectations. I couldnt more highly recommend them.

5 /5 Michael Tran: I cant say enough good things about 11th Street Auto Repair! I brought in my car for some routine work including a brake light that was out. But I also had another issue that recently came up. The owner personally took the time to diagnose the issue—I had just began to explain the problem and he instantly knew exactly what the issue was and was able to easily confirm diagnosis and fix it! Not only was he incredibly knowledgeable, but he also explained everything in a way that made sense and taught me more about my car and how to better maintain it. He was honest, upfront about costs, and genuinely cared about getting my car back on the road safely. Within a short time, they had my car running like new again. The service was fast, professional, and well-priced. I won’t be taking my car anywhere else from now on. If youre looking for a trustworthy mechanic who knows their stuff, 11th Street Auto Repair is the place to go! Highly recommend!

5 /5 Alina Nguyen: I honestly don’t know what I would’ve done without Jack. After being quoted over $4,600 at the Land Rover dealership ($2,100 for a 60k mile service + $2,500 for repairs), I came here for a second opinion and I’m so glad I did. Jack and his team were transparent, trustworthy, and thorough. He immediately identified the cracked fuel flange (which the dealership charged me $390 just to diagnose), and quoted me a fair price for both the fuel flange repair and vacuum pump gasket leak. Not only that, but they also took the time to check my squeaky brakes and even fixed my broken heater at no charge. Jack had never seen my particular heater issue before, but instead of brushing it off, he worked with me directly. He took the time to figure it out and never charged me for the extra effort. In the end, they did all of the work and more than I expected for $1,584 total, which is over $1k less than what the dealership charged. The car was done within 1 day! This is a shop that actually cares. I felt respected, listened to, and genuinely taken care of. I’ll never take my Range Rover anywhere else.

5 /5 Judy Kay: I have been bringing my Land Rover Discovery to Jack for the past 15 years, and I can honestly say he is the only person I trust with my vehicle. Jack is an absolute expert when it comes to Land Rovers, and his knowledge and skills are unmatched. Not only is he exceptional with the technical aspects of the job, but he also treats his customers with the highest level of professionalism and care. Jack is always honest, straightforward, and takes the time to explain what needs to be done. His efficiency and commitment to getting the job done right, without unnecessary delays, have made him my go-to mechanic for over a decade. If you’re looking for someone who is reliable, trustworthy, and genuinely cares about your vehicle, Jack is the best there is.

5 /5 Jinsoo Joo: Knowledge and expertise, especially on Land Rover and Range Rover vehicles, is what shines at 11th Street Auto. Jack (owner) is super honest and fair. Cant recommend this shop enough if you are in search of an honest and capable repair shop. Lifetime customer here!