5 /5 Francisco Maldonado: 5 stars from the start. I called around 11am requesting a quote for an oil change. Carlos got back to me with a quote right away breaking down the cost. I was so impressed by the transparency that I decided to make an appointment. Carlos took care of me from the start and made me feel like a valued customer. I will recommend this local gem to all my Hayward folks. It is hard to trust some auto shops but this one is different. Please give Carlos a call if you need any auto work done.