Bay Service Automotive Inc. - Monterey (CA)

4 /5 Agustin Jr. Navarro: Felt like a small family-owned shop. Receptionist was friendly. Got to meet Jeter the black lab. Service needed for smog was very quick and the price was affordable, $58. Was there less than 30 minutes. Definitely would recommend this shop just make sure you have an appointment.

5 /5 Chase Huggins: Family operated shop with customer service in mind. My family and I had a tire go flat and needed an emergency tire change. I showed up to BSA unannounced needing assistance. The team had every bay full, but was still willing to help. In less than an hour I had a new tire on the rim and back on the road. Very grateful for their help. I would recommend them to anyone looking to get their car serviced.

5 /5 Mooses Garage: I am biased because this is my current employer. I can say this without fail, Dan is hands down the best boss I have ever worked for. His knowledge is top rated. My goal is to retire from here when I reach 70.

5 /5 Douglas Ferguson: Came in with a drivable leak problem in the afternoon. Quick check to see if my car is safe to drive then given appointment for 8am next day even though Bay Automotive was busy. Next day got phone estimate within 2 hours of bringing it in. Work completed well done by end of the day. Total charge came in below the estimate. They did some complimentary adjustment such as on side mirrors. Also advised on two safety related repairs and DID NOT make any attempt to sell those or more services. Dan the owner and Shannon the office manager answered all questions. Skilled and professional. We are not a big bucks Ferrari owner but an ordinary family with a 15-year-old American car. This shop is worth driving out of the way to this small family-owned repair service near Naval Post Graduate School. Easily reached via Del Monte Ave, Freemont St. or Hwy 1. Deserves 5 plus stars.

5 /5 Ivan Meza: I went in there for a smog check. The staff was very professional and friendly. Despite having issues with the DMV server, they were able to process the smog check. 10/10, would recommend +1 for having a super cute doggo!