Bill & Jays Auto Repair - Petaluma (CA)

5 /5 john murray: They guys are incredible. They are so honest. I had them look at a repair as a second opinion. I even told them it would be a water pump and some other things (quoted $1100 by another shop). They determined I didn’t need the water pump or any of the other items. $200. I’ve had similar experiences with them since. You can trust these guys.

5 /5 Carmen Arias: Joey is such an great guy! He was very patient with me! He explained in detail what would be necessary in order to potentially repair the vehicle. It was a service they were not able to perform themselves, but he gave me recommendations of a couple of other local shops. I truly appreciated such attention to detail, his customer service with his honesty is outstanding!!! He did not want to charge me anything for his time looking at the car. Knowing the situation I was in after having purchased a car and 6 days later it breaking down, I truly value & appreciate his generosity!!! When I may need servicing on a vehicle in the future..... I know for sure that Ill use Bill and Jays!!!! Also they were recommended to me by a friend, who is in the car business & has been a customer of theirs for many years so this is a DOUBLE RECOMMENDATION!!!

5 /5 Kim Gomez: Bill & Jays are honest, trustworthy, and always friendly. All the workers Ive dealt with are great, and Jay is always smiling and friendly. Their prices are always fair and reasonable, and they never do more than you ask just to make money. I heartily recommend them for any work on your car!!

5 /5 G L: First time customer here and Ive got to say Im blown away with the service I received today! I work in Petaluma and literally drive by the shop daily, so I thought it was ironic that I ended up there when my truck wouldnt start today. My first thought was to have AAA tow it back to Novato where I live and take it to a mechanic there, but my boss told me to call Bill and Jays as its the only place he takes his cars to. When I called, Jarrett was really friendly and mentioned that they were closing soon, but that he was willing to take the time to check it out before they closed for the weekend. Faster than I ever imagined, Frank from the shop called and told me the truck was repaired and ready to go. Not only did they find the minor problem that my truck had, they also fixed it for a very fair rate. Looks like I just found my new mechanic! WINNING! Thanks again, Jarrett and Frank for the outstanding performance today, Im still amazed that you guys took care of me in such a fast and painless manner. I will certainly be back.