Brooks Complete Auto Repair - Mt Shasta (CA)

5 /5 Fredo A: I was traveling back home to Oregon and was in need of service on my brake system. They were able to squeeze me in their busy schedule and took care of my issue at the tire shop, amazing service! Thank you Marvin and Cale!

5 /5 Emme Kay: I was overdue for an oil change and I knew it. Then suddenly a belt started squealing intermittently while I was driving, so I finally scheduled the oil change and mentioned the squealing. They did some poking around while doing the oil change, and apparently cleaned up a little under the hood -- but nothing else seemed amiss? It seems like it fixed the problem though, and I think they didnt even charge me?! Swell place, cute shop dogs. I hope I dont have to go back any time soon, but Im glad to know theyre there! I may bring my car in for their "new car inspection" service, to make sure my cars on a good path. I havent had a consistent mechanic in ages...

5 /5 J&C Westenburg: I was traveling north on a camping trip when my 23 year old car broke down outside of Mt Shasta. Despite being busy, the Team did a quick diagnosis and were honest about the repair and the time it would take for parts + service. I appreciated that. Separately, during my stay in Mt Shasta while waiting for the repair, I suffered a gnarly bike accident. The crew at Brooks were tremendous - bringing my bags to the hospital, picking me up when I was discharged (I was traveling alone), and transporting me and my car + settling me into a local hotel. I couldn’t be more grateful. Great shop. Wonderful people.

5 /5 Cindy Miller: Theyre always great! After a recent servicing, they actually sent two guys over to look at my car after a service, everything was fine! My point being: How many companies these days are actually that customer service oriented! Im a Customer for life!